Hello, When using the GenericTicketConnector's ticket search functionality, it appears as if the "OR" setting for ContentSearch is not being honored. For instance, a SOAP request of the following nature:
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; xmlns="http://www.otrs.org/TicketConnector/";> <soapenv:Header/> <soapenv:Body> <TicketSearch> <UserLogin>username</UserLogin> <Password>password</Password> <Body>test</Body> <Subject>test</Subject> <ContentSearch>OR</ContentSearch> </TicketSearch> </soapenv:Body> </soapenv:Envelope> Only returns the tickets which have the string "test" both in their body AND in their subject. See https://github.com/ewsterrenburg/python-otrs/issues/10 for more details on tests performed. I have tested this against OTRS 4.0.15. I don't know what version Jonas Friedmann has used for his test. * Is this a bug indeed or am I doing something wrong accessing the GenericTicketConnector? * Is this a known issue (at least I am not able to find it on http://bugs.otrs.org )? * If not, would I be able to report a bug or is http://bugs.otrs.org strictly moderated? Thanks in advance, Erwin Sterrenburg This email and any attachments are intended solely for the use of the addressee(s); disclosure or copying by others than the intended person(s) is strictly prohibited. If you have received this email in error, please treat this email as confidential, notify the sender and delete all copies of the email immediately
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