Ok Leonardo, thanks ! 2016-06-02 10:32 GMT-03:00 Leonardo Certuche < leonardo.certu...@itconsultores.com.co>:
> Hello, > > You can accomplish that using ACLs: > https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html > > On 2 June 2016 at 07:42, Willian Silva <poledi...@gmail.com> wrote: > >> Hi guys. >> >> Can I set a default ticket type for a single queue in sysconfig ? >> >> >> Regards, >> >> Willian Silva. >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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