Hi!
I've very beginner with OTRS, and zero knowledge on Perl.
-> OTRS 5 patch 10 on OEL 7 x64, MariaDB database.
I've a Customer created with several (180) tickets on it from about 4 users.
All of users are associated with a Customer ID from day zero.
Now, I've created a group "CustomerPortalManager" and add a customer
user to it.
Then, in SysConfig, I've
Ticket::Frontend::CustomerDisableCompanyTicketAccess = no
in
CustomerFrontend::Module###CustomerTicketOverview
I've enbled group "CustomerPortalManager" for Company Tickets group config
The menu appears on in customer portal, but when user selects it,
nothing is shown.
What I'm doing wrong?
--
Atenciosamente,
Edson Carlos Ericksson Richter
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
