Hi Jason,
it looks like you did not use scripts/DBUpdate-to-2.4*.sql and scripts/
DBUpdate-to-2.4.pl or did you? I guess you did it on a beta package
before? That's fine.
It looks like your new config files got not initialisiert.
Is it working now after executing "bin/otrs.RebuildConfig.pl" (as OTRS
user) or clicking on "SysConfig" in Admin-Area? Is it working now?
Feedback would be fine!
Greetings,
-Martin
On Jul 23, 2009, at 00:52 , <supp...@sjobeck.com> wrote:
Hey, hi, All,
Great great stuff. We love it thanks so much.
I just upgraded today to the latest stable release (just released
yesterday) on a machine that was very well & I seem to have broken it.
I did a very simple "rpm -Uvvh /tmp/otrs-2.4.1-01.noarch.rpm"
command. I reloaded httpd. I started OTRS service. I even reloaded
mysql for good measure (eventhough doesn't matter in anyway). And
now I getting the site ok. I am logging in OK. But the dashboard
will not come up. Let me be a little more specific, the dashboard is
there, it does show the top 1/5 of the page, but no panels inside
the dashboard show up. It appears I can use my tickets in the
system. So, this might mean that only my dashboard is broken for the
time being. I was about to totally uninstall it & reinstall it but
wanted to see if others had suggestions before doing that. Any
suggestions please my good people of OTRS Land.
Thank you very much.
Jason Sjöbeck
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 22 15:42:06
2009
Message: Need Name!
Traceback (17950):
Module: Kernel::Output::HTML::Layout::Block (v1.156) Line: 352
Module: Kernel::Modules::AgentDashboard::Run (v1.14) Line: 259
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819
Module:
ModPerl
::ROOT
::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
(unknown version) Line: 48
Module: (eval) (v1.88) Line: 204
Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 22 15:42:07
2009
Message: Need Name!
Traceback (17950):
Module: Kernel::Output::HTML::Layout::Block (v1.156) Line: 352
Module: Kernel::Modules::AgentDashboard::Run (v1.14) Line: 259
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819
Module:
ModPerl
::ROOT
::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
(unknown version) Line: 48
Module: (eval) (v1.88) Line: 204
Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Jul 22 15:42:07
2009
Message: Need Name!
Traceback (17950):
Module: Kernel::Output::HTML::Layout::Block (v1.156) Line: 352
Module: Kernel::Modules::AgentDashboard::Run (v1.14) Line: 259
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819
Module:
ModPerl
::ROOT
::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
(unknown version) Line: 48
Module: (eval) (v1.88) Line: 204
Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
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