Your message dated Wed, 21 Dec 2011 23:05:43 +0100
with message-id
<CAPdtAj3FQsXMnRCEOY1vefK1ZB6pe5WqoBf=fnnjnpeo7vw...@mail.gmail.com>
and subject line Re: Bug#652925: encourage use of smtphost reportbug.debian.org
especially for novice users
has caused the Debian Bug report #652925,
regarding encourage use of smtphost reportbug.debian.org especially for novice
users
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact ow...@bugs.debian.org
immediately.)
--
652925: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=652925
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
--- Begin Message ---
Package: reportbug
Version: 4.12.6
Severity: wishlist
Hi!
We frequently see problems in #debian where the user has tried to send a bug
report with
reportbug but it has never arrived. Invariably, it's sitting in their local
mail spool as they
have a minimally configured exim4 from install time.
reportbug asks:
| Do you have a "mail transport agent" (MTA) like Exim, Postfix or SSMTP
configured on this
| computer to send mail to the Internet? [Y|n|q|?]?
well... "no idea, I guess the defaults are sane" is a pretty common answer to
that. But of
course the default install doesn't give you a working smtp server like this so
the user is left
high and dry. Should the default answer to that question (and also the
subsequent one on whether
to use reportbug.debian.org as the submission host) be set up so that, at least
in novice mode,
the user will actually end up with a working reportbug?
Actually, I'd argue that using reportbug.debian.org is a sane default for any
user, given that
if you're on a machine that is indeed configured for internet mail then the
local user is likely
to know that fact so can answer accordingly. Moreover, accidentally using
reportbug.debian.org
instead of your local MTA is less likely to be a problem (and is a more minor
problem) than the
other way around.
cheers
Stuart
-- System Information:
Debian Release: 6.0.3
APT prefers stable-updates
APT policy: (550, 'stable-updates'), (550, 'stable'), (101,
'proposed-updates'), (60, 'unstable'), (1, 'experimental')
Architecture: i386 (i686)
Kernel: Linux 2.6.38-2-686-bigmem (SMP w/4 CPU cores)
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages reportbug depends on:
ii apt 0.8.10.3+squeeze1 Advanced front-end for dpkg
ii python 2.6.6-3+squeeze6 interactive high-level object-orie
ii python-reportbug 4.12.6 Python modules for interacting wit
reportbug recommends no packages.
Versions of packages reportbug suggests:
ii debconf-utils 1.5.36.1 debconf utilities
ii debsums 2.0.48+nmu3 tool for verification of installed
ii dlocate 1.02 fast alternative to dpkg -L and dp
pn emacs22-bin-common | <none> (no description available)
ii exim4 4.72-6+squeeze2 metapackage to ease Exim MTA (v4)
ii exim4-daemon-light [ 4.72-6+squeeze2 lightweight Exim MTA (v4) daemon
ii file 5.04-5 Determines file type using "magic"
ii gnupg 1.4.10-4 GNU privacy guard - a free PGP rep
ii python-gtk2 2.17.0-4 Python bindings for the GTK+ widge
pn python-gtkspell <none> (no description available)
pn python-urwid <none> (no description available)
pn python-vte <none> (no description available)
ii xdg-utils 1.0.2+cvs20100307-2 desktop integration utilities from
-- no debconf information
--- End Message ---
--- Begin Message ---
On Wed, Dec 21, 2011 at 22:50, Stuart Prescott
<stuart+deb...@nanonanonano.net> wrote:
> We frequently see problems in #debian where the user has tried to send a bug
> report with
> reportbug but it has never arrived. Invariably, it's sitting in their local
> mail spool as they
> have a minimally configured exim4 from install time.
so they lied to reportbug at the first run, when it was configuring.
>
> reportbug asks:
>
> | Do you have a "mail transport agent" (MTA) like Exim, Postfix or SSMTP
> configured on this
> | computer to send mail to the Internet? [Y|n|q|?]?
>
> well... "no idea, I guess the defaults are sane" is a pretty common answer to
> that. But of
so they can't even read?
Do you have a "mail transport agent" (MTA) like Exim, Postfix or SSMTP
configured on this computer to send mail to the Internet?
[Y|n|q|?]? ?
Y - (default) Yes, I can run /usr/sbin/sendmail without horrible
things happening. If you can send email from this machine
without setting an SMTP Host in your mailer, you should choose this answer.
n - No, I need to use an SMTP Host or I don't know if I have an MTA.
> course the default install doesn't give you a working smtp server like this
> so the user is left
> high and dry. Should the default answer to that question (and also the
> subsequent one on whether
false, try entering 'n' and here's the new magical question:
Do you have a "mail transport agent" (MTA) like Exim, Postfix or SSMTP
configured on this computer to send mail to the Internet?
[Y|n|q|?]? n
Please enter the name of your SMTP host. Usually it's called something
like "mail.example.org" or "smtp.example.org". If you need
to use a different port than default, use the <host>:<port>
alternative format. Just press ENTER if you don't have one or don't
know, and so a Debian SMTP host will be used.
guess what happens if you enter ENTER ?
> Actually, I'd argue that using reportbug.debian.org is a sane default for any
> user, given that
No, that's done on purpose, the admins of r.d.o don't want it
configured by default in reportbug; also a read to
/usr/share/doc/reportbug/README.Users.gz could help.
Nothing to fix (only wasted time), closing,
--
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi
--- End Message ---
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