Your message dated Sat, 24 Dec 2011 12:14:21 +0100
with message-id
<capdtaj23eu+_xwbhyqsbshrs+wps2wbu1ccespzaxpwk5qk...@mail.gmail.com>
and subject line Re: Bug#652986: reportbug: user can loose bug report due to
lack of back and cancel buttons
has caused the Debian Bug report #652986,
regarding reportbug: user can loose bug report due to lack of back and cancel
buttons
to be marked as done.
This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.
(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact ow...@bugs.debian.org
immediately.)
--
652986: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=652986
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
--- Begin Message ---
Package: reportbug
Version: 6.3.1
Severity: normal
When using reportbug, if a user mistakenly chooses an option that won't
work, s/he may loose their complete text that they've just typed.
For example, I just tried to report a bug for another package. After
having written my bug report, I chose "report the bug with email"
thinking it would open an icedove compose email window, but instead
tried to use smtp. when this failed I was confronted with a dialog that
said this had failed and asked if I would like to retry. retrying
doesn't help of course, and answering no puts you on a screen where you
can "press enter to quit report bug", and my bug report was gone.
I tried again, this time choosing the option "choose mailer", thinking I
would get the choice of icedove with that, but only got mutt & co. and
again no "back" button so I could choose something else (grrr...). I
again came to a screen where my only choice was to quit and loose my bug
report for a second time (double grrr...).
On the third try I knew enough so simply save the bug report and copy &
paste in into my icedove compose window myself.
Having "cancel" and "back" buttons would alleviate this and probably
other user unfriendly problems when the user mistakenly chooses the
wrong option. It's usually pretty standard that a user can go "back" if
they see that their previous choice has led them somewhere where they
cannot continue. Data loss is always lame.
-j
-- Package-specific info:
** Environment settings:
INTERFACE="gtk2"
** /home/josh/.reportbugrc:
reportbug_version "2.18"
mode advanced
ui text
realname "josh buhl"
email "jbuhl_nos...@gmx.de"
smtphost "mailin.uni-bonn.de"
-- System Information:
Debian Release: wheezy/sid
APT prefers testing
APT policy: (500, 'testing')
Architecture: i386 (i686)
Kernel: Linux 3.0.0-1-686-pae (SMP w/2 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Versions of packages reportbug depends on:
ii apt 0.8.15.9
ii python <none>
ii python-reportbug 6.3.1
reportbug recommends no packages.
Versions of packages reportbug suggests:
ii debconf-utils <none>
ii debsums <none>
ii dlocate 1.02
ii emacs23-bin-common 23.3+1-4
ii exim4 4.77-1
ii exim4-daemon-light [mail-transport-agent] 4.77-1+b1
ii file 5.09-2
ii gnupg 1.4.11-3
ii python-gtk2 2.24.0-2
ii python-gtkspell <none>
ii python-urwid <none>
ii python-vte 1:0.28.2-3
ii xdg-utils 1.1.0~rc1-3
Versions of packages python-reportbug depends on:
ii apt 0.8.15.9
ii python <none>
ii python-debian 0.1.21
ii python-debianbts 1.10
ii python-support 1.0.14
python-reportbug suggests no packages.
-- debconf-show failed
--- End Message ---
--- Begin Message ---
On Thu, Dec 22, 2011 at 15:25, josh <jbuhl_nos...@gmx.de> wrote:
> For example, I just tried to report a bug for another package. After
> having written my bug report, I chose "report the bug with email"
> thinking it would open an icedove compose email window, but instead
> tried to use smtp. when this failed I was confronted with a dialog that
> said this had failed and asked if I would like to retry. retrying
> doesn't help of course, and answering no puts you on a screen where you
> can "press enter to quit report bug", and my bug report was gone.
it's stored in /tmp/ with a clear name of what it is.
> I tried again, this time choosing the option "choose mailer", thinking I
> would get the choice of icedove with that, but only got mutt & co. and
no-one has written the integration with icedove: do you volunteer?
> again no "back" button so I could choose something else (grrr...). I
No, 'back' is not supported by reportbug, and there's no plan to
support it in the future.
> again came to a screen where my only choice was to quit and loose my bug
> report for a second time (double grrr...).
>
> On the third try I knew enough so simply save the bug report and copy &
> paste in into my icedove compose window myself.
>
> Having "cancel" and "back" buttons would alleviate this and probably
isn't "quit" not enough?
> Data loss is always lame.
you're report is too...
--
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi
--- End Message ---
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