Your message dated Sat, 24 Dec 2011 13:59:30 +0100
with message-id 
<CAPdtAj04uMirMxhhL+=2cqljv_w-gark_9kdnxym_q0p-j_...@mail.gmail.com>
and subject line Re: Bug#653137: reportbug needs back button
has caused the Debian Bug report #653137,
regarding reportbug needs back button
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact ow...@bugs.debian.org
immediately.)


-- 
653137: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=653137
Debian Bug Tracking System
Contact ow...@bugs.debian.org with problems
--- Begin Message ---
Package: reportbug
Version: 6.3.1
Severity: wishlist

When using reportbug, if a user mistakenly chooses an option that won't
work, s/he has to start all over which increases user frustration and
decreases the likelihood of user contribution of bug reports.

For example, I just tried to report a bug for another package. After
having written my bug report, I chose "report the bug with email"
thinking it would open an icedove compose email window, but instead
tried to use smtp. when this failed I was confronted with a dialog  that
said this had failed and asked if I would like to retry. retrying
doesn't help of course, and answering no puts you on a screen where you
can "press enter to quit report bug", and my bug report was gone, I had
to start over.

I tried again, this time choosing the option "choose mailer", thinking I
would get the choice of icedove with that, but only got mutt & co. and
again no "back" button so I could choose something else (grrr...). I
again came to a screen where my only choice was to quit and loose my bug
report for a second time. On the third try I knew enough so simply save
the bug report and copy & paste in into my icedove compose window.

Having a "back" button would alleviate this and probably other user
unfriendly problems when the user mistakenly chooses the wrong option.
It's usually pretty standard that a user can go "back" if they see that
their previous choice has led them somewhere where they cannot continue.

-j

-- Package-specific info:
** Environment settings:
INTERFACE="gtk2"

** /home/josh/.reportbugrc:
reportbug_version "2.18"
mode advanced
ui text
realname "josh buhl"
email "jbuhl_nos...@gmx.de"
smtphost "mailin.uni-bonn.de"

-- System Information:
Debian Release: wheezy/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 3.0.0-1-686-pae (SMP w/2 CPU cores)
Locale: LANG=en_US.utf8, LC_CTYPE=en_US.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages reportbug depends on:
ii  apt               0.8.15.9
ii  python            <none>
ii  python-reportbug  6.3.1

reportbug recommends no packages.

Versions of packages reportbug suggests:
ii  debconf-utils                              <none>
ii  debsums                                    <none>
ii  dlocate                                    1.02
ii  emacs23-bin-common                         23.3+1-4
ii  exim4                                      4.77-1
ii  exim4-daemon-light [mail-transport-agent]  4.77-1+b1
ii  file                                       5.09-2
ii  gnupg                                      1.4.11-3
ii  python-gtk2                                2.24.0-2
ii  python-gtkspell                            <none>
ii  python-urwid                               <none>
ii  python-vte                                 1:0.28.2-3
ii  xdg-utils                                  1.1.0~rc1-3

Versions of packages python-reportbug depends on:
ii  apt               0.8.15.9
ii  python            <none>
ii  python-debian     0.1.21
ii  python-debianbts  1.10
ii  python-support    1.0.14

python-reportbug suggests no packages.

-- debconf-show failed




--- End Message ---
--- Begin Message ---
tags 653137 wontfix
thanks

On Sat, Dec 24, 2011 at 13:23, josh <jbuhl_nos...@gmx.de> wrote:
> Having a "back" button would alleviate this and probably other user

As already said, a 'back' button is not available and there's no way
we can implement it, hence tagging accordingly this bug and closing
it.

-- 
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi


--- End Message ---
_______________________________________________
Reportbug-maint mailing list
Reportbug-maint@lists.alioth.debian.org
http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/reportbug-maint

Reply via email to