Salve Sandro,
On Fri, 12 Sep 2014, Sandro Tosi wrote:
Hello Tomas,
thanks once again to work on reportbug!
On Thu, Sep 11, 2014 at 4:54 PM, Tomas Pospisek <t...@sourcepole.ch> wrote:
Hello everybody,
as discussed in [1] and ack'ed in [2] by Paul Wise those people that
actually "maintain" the "general" package, i.e. some of the subscribers of
the debian-www mailing list, do in general *not* want users to fill reports
against the "general" package and instead contact Debian support.
The attached patch implements this.
ehm, it seems you missed the attach? :)
I'm sorry, here it comes attached.
The differences to the patch provided by Jonathan Nieder in the original bug
report are:
1. the users are directed to the Debian Support page, that lists a couple
of different options to get Debian support
2. it's a simple info string displayed and not a prompt, so it's not
necessary to apply the multiline-patch
Also see bugs #734053 [3] and #755495 [4] that are related to this bug.
I'm afraid i'm probably reply as done for 'base'
(https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=761206#10) I don't
like to remove a pseudopackage from reportbug (as skilled user can
still mail the BTS directly) but restrict its usage to specific modes,
and keep the pseudopkgs list in sync with BTS (ie, as soon as BTS
removes general, i'm more than happy to remove it from reportbug too)
As you've probably seen in #734053 [3] Don Armstrong is considering
deprecating [5] the 'base' package.
Greets & thanks,
*t
[3] https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=734053
[5] https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=734053#55
commit 88f2d04
Author: Tomas Pospisek <tpo...@sourcepole.ch>
Date: Wed Sep 10 23:19:56 2014 +0200
nudge user towards support when reporting general bugs
diff --git bin/reportbug bin/reportbug
index 72dc827..127cbda 100755
--- bin/reportbug
+++ bin/reportbug
@@ -484,6 +484,11 @@ def get_package_name(bts='debian', mode=MODE_EXPERT):
package = 'reportbug'
if package in ('general', 'project', 'debian-general', 'base'):
+ ui.long_message(
+ "If you have a general problem, please do consider using "
+ 'the available Debian support channels to narrow the problem '
+ 'down. This will help us together to resolve the problem '
+ 'quicker. See https://www.debian.org/support')
if not ui.yes_no(
"Are you sure this bug doesn't apply to a specific package?",
'Yes, this bug is truly general.',
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