Re: developer token basic access requested a month ago without reply

[Robin Wehner]

Resolved! Thank you very much for help!

Cheers

Google Ads API Forum Advisor schrieb am Montag, 18. März 2024 um 14:22:06 
UTC+1:

> Hi,
>
> Thank you for providing the additional information.
>
>
> @Compliance team, please confirm if you are able to assist in the below 
> access request.
>
> Summary:
>
> The user has applied for the access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID:  358-696-8678 
>
>
>- Case ID: User says that no case ID generated for their request 
>- Access type : Basic Access 
>
> Do reach out to the Google Ads API support team 
>  for any queries 
> related to the API.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02s00zr:ref" (ADR-00227655)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: google ads api access basic level - no answer

[CPV Lab Pro]

Thank you!

I haven't received any case ID, nor email after applying for Basic Access.

Google Ads Manager Account (MCC) ID: *783-033-2256*
Cases ID: *Didn't get any Case ID*
Access level : *Basic level* 



On Monday, March 18, 2024 at 2:35:51 PM UTC+2 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied 
> for API basic access and you haven't received any updates on your 
> application status.
>
> Since the access requests are handled by 
> the Google Ads API Compliance team, we are transferring the case to 
> the Ads API Compliance team. Can you kindly provide the following 
> information for the compliance team to further assist you with your 
> concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in 
> the below access request.
>
> Summary: The user has applied for API access with the below details. 
>
>
>
>- Google Ads Manager Account (MCC) ID: 783-033-2256 
>
>
>- Case ID: requested 
>
> Do reach out to the Google Ads API support team 
> , for any queries 
> related to 
> the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02s00vV:ref" (ADR-00227618)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Difference in results between google ad words API and keyword planner console

[numan tariq]

Good Day,

I’m trying to forecast the value of various keywords using the google 
Adwords API. So far, the clicks, costs per click, and other metrics 
returned through the API don’t come anywhere close to those retrieved 
through the Keyword Planner console. There are several adjustable forecast 
parameters in the console such as language, location, and search network, 
and I tried to match these parameters in the API but still there is alot of 
difference.
Here is the data returned by the API
{
"campaignForecastMetrics": {
"impressions": 14520.986328125,
"clickThroughRate": 0.32958287000656128,
"averageCpcMicros": "31342",
"clicks": 4785.8681640625,
"costMicros": "15030",
"conversions": 74.193649291992188,
"conversionRate": 0.015502652153372765,
"averageCpaMicros": "2021736"
}
}

and here is the data by keyword planner console

Conversions
120
Avg. CPA
$1.25
Clicks
3.8K
Impressions
17K
Cost
$150
CTR
22.6%
Avg. CPC
$0.04

Please let me know if you need any information from our end to assist in 
resolving this issue.

Best regards,
Numan Tariq

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Promotion extension support in Google Ads scripts

[Zgruntu online - development]

Hi everybody!

I want to ask, whether there is a planned support for Promotions 
(assets/extension) in the Google Ads scripts => I mean, whether this 
feature would (possibly) be implemented for Ads scripts in the future?

I wanted to automatize the changes of end-date for certain Promotion 
extensions of my Google Ads account via scripts inside Google Ads. 
Unfortunately, there is no support yet according to the official resource 
documentation.

Thanks in advance for any response. With best regards,
Tomas B. from Zgruntu

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Re: google lsa call recording 500 response

[Julius Decena]

Hello,

I understand that an 'INTERNAL_ERROR' could be transient in nature, but it 
doesn't appear to be the case here. We're able to retrieve other call 
recordings fine, but not the others.

Here's one instance:

   - 2307495627
   - creationDateTime: 2024-03-05 12:54:19.236424
   - We've tried several times in a span of days
   
Note that this occurs in multiple customers/ad accounts. I can provide more 
if needed

Best regards,
Julius Decena
On Tuesday, March 19, 2024 at 3:45:58 AM UTC+8 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you are getting '
> INTERNAL_ERROR 
> '
>  
> with status code 500 while using Local Service Ads call recording 
> URLs. Kindly note that the INTERNAL_ERROR 
> 
>  occurs 
> when something unexpected happens while processing the request. The common 
> cause could be the API isn't functioning correctly. However, this is 
> transient in nature and the API request will work again when retrying it 
> after 30 seconds or some time. You may also retry any requests that failed 
> with this error, using an exponential backoff schedule for the retries. 
> Here is a code example 
> 
>  demonstrating 
> how to implement an exponential back off strategy.
>
> If the issue still persists, then provide us with the below information, 
> so that we can investigate this issue further. 
>
>- Affected Customer Id 
>- Date of this issue started 
>- How much time did you wait before retry of a request 
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02s01O1:ref" (ADR-00227692)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>  
>
>

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Re: delete campaigns, adgroup, audieces

[Zweitze]

You should filter on the field Status: status "removed" means that the 
campaign/group/ad/keyword/etc. is removed.

Background: One would think that when deleting a campaign after spending 
1000 Euro on it, Google forgets about the money. But... too bad, you still 
owe Google the money. Now, to prevent people complaining that the totals 
don't match, the campaign is not actually deleted. It just gets the status 
"removed" and becomes read-only. 

In the UI you can also toggle that filter. The difference is, in the UI the 
(first-time) default is just "active", in the API the default is "active" 
plus "paused" plus "removed".

On Monday, March 18, 2024 at 4:30:07 PM UTC+1 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that when you are trying to 
> delete campaigns via the API, along with the campaign, it also returns ad 
> groups and audience. Please take note that the removal of a campaign 
> 
>  
> will return campaign resources in the format of 
> "customers/{customer_id}/campaigns/{campaign_id}," as per the API 
> documentation.
>
> If an audience or ad group is included in a campaign that is going to be 
> deleted, that audience or ad group is also removed from the campaign. 
> Restricting the removal of an audience or ad group under a campaign that is 
> being removed is not possible. 
>
> I hope it helps.
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02s00xH:ref" (ADR-00227637)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Java streaming to google ads

[dhmitc...@gmail.com]

I know how to stream from google ads search but I can't see any appropriate 
classes in the java sdk (v15) for streaming to google ads. In particular, I 
want to stream to ConversionUploadServiceClient or its equivalent as 
google's servers are frequently failing with our large payloads on this 
service.

Are there any good examples or any clues as to which interfaces to use to 
stream to google's servers?

Don Mitchell
Tech Fellow
CarGurus

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Google LSA Call Recording 500 Response

[Julius Decena]

Good day,

We've recently integrated LSA call recordings into our system. We've 
noticed that we're receiving 500 Internal Server Error responses for some 
of the LSA call recording URLs. Could you please confirm if this is an 
expected response for these URLs, or if there might be something happening 
on your end causing these errors? 

Please let us know if you need any information from our end to assist in 
resolving this issue.

The call recording in question is from local_services_lead_conversation 
resource.

Best regards,
Julius Decena

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Basic Level Google Ads API Access Approval

[Manjesh kumar Ojha]

Hi Team,
We applied for basic API access  but haven't heard anything back. 
MCC ID:
566-258-3491

Case ID:
7-306836618

Could you please escalate this one so that we can have this approved, as it 
is critical for us to move forwards with the project?

Best Regards,
Manjesh

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RE: basic level google ads api access approval

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have submitted an 
application for the basic access of Google Ads API developer token and have not 
received any update.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team.

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 566-258-3491
Cases ID: 7-306836618

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02s00yt:ref" 
(ADR-00227650)

Thanks,

Google Ads API Team

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Re: developer_token_prohibited

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for getting back to us.

After reviewing your concern, I understand that you have submitted an 
application for the basic access of Google Ads API developer token and have not 
received any update.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated)

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for basic access with the below details.

Google Ads Manager Account (MCC) ID: 141-941-6242
Cases ID: requested

Do reach out to the Google Ads API support team for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzsN2:ref" 
(ADR-00226969)

Thanks,

Google Ads API Team

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RE: google ads api access basic level - no answer

['Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum]

Hi,

Thank you for reaching out to the Google Ads API support team.

After reviewing your concern, I understand that you have applied for API basic 
access and you haven't received any updates on your application status.

Since the access requests are handled by the Google Ads API Compliance team, we 
are transferring the case to the Ads API Compliance team. Can you kindly 
provide the following information for the compliance team to further assist you 
with your concern:

Case ID generated from the compliance team in the format 0-0###0 (if 
there is any generated).

@Compliance team, please confirm if you are able to assist in the below access 
request.

Summary: The user has applied for API access with the below details.

Google Ads Manager Account (MCC) ID: 783-033-2256
Case ID: requested

Do reach out to the Google Ads API support team, for any queries related to the 
API.
This message is in relation to case "ref:!00D1U01174p.!5004Q02s00vV:ref" 
(ADR-00227618)

Thanks,

Google Ads API Team

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Re: developer token basic access requested a month ago without reply

[Robin Wehner]

Hey, thanks for the quick feedback. As mentioned before, I have not 
received any confirmation or information emails. So unfortunately I can't 
provide a case id.

Have great one!

Google Ads API Forum Advisor schrieb am Montag, 18. März 2024 um 11:13:35 
UTC+1:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your concern, I understand that you have applied 
> for API basic access and you haven't received any updates on your 
> application status.
>
> Since the access requests are handled by 
> the Google Ads API Compliance team, we are transferring the case to 
> the Ads API Compliance team. Can you kindly provide the following 
> information for the compliance team to further assist you with your 
> concern: 
>
>- Case ID generated from the compliance team in the format 
>0-0###0 (if there is any generated). 
>
> @Compliance team, please confirm if you are able to assist in 
> the below access request.
>
> Summary: The user has applied for API access with the below details. 
>
>- Google Ads Manager Account (MCC) ID: 358-696-8678 
>- Case ID: requested 
>
> Do reach out to the Google Ads API support team 
> , for any queries 
> related to 
> the API.
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02s00zr:ref" (ADR-00227655)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Offline conversions reporting takes a long time

[David Baruch]

Hi guys

I am uploading conversions reporting via api for a long time now (offline 
conversions).
For the last couple of days it seems like the api call for that is taking a 
very long time to reply.

Trying out sending just 1 conversion data point takes 1 minute to process.

Please advise

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Developer Token Basic Access requested a month ago without reply

[Robin Wehner]

Dear Google Ads API Developer Team,

I submitted a Basic Access Request for my Developer Token about four weeks 
ago and have been awaiting a decision without any reply. I have also opened 
a support ticket, but neither  received a ticket id nor an email 
confirmation. Would be awesome if you guys could help me out :)

Google Ads Manager Account: 358-696-8678
... applied for Basic API Access

Thank you for your assistance!

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Re: basic api permissions application has not received a response for more than 11days.

[information]

Dear Team,

I have not received a response to my application for basic API permissions 
for over 11 days. Please help me follow up on this issue, I hope it can be 
approved as soon as possible. Please contact me if you have any questions.

MCC id: 107-129-8199

Thanks!

在2024年3月15日星期五 UTC+8 15:39:15 写道：

> Dear,
>
> Sorry I did not receive the case ID. Can you tell me how to obtain it?
>
> Thanks!
>
> 在2024年3月12日星期二 UTC+8 21:09:56 写道：
>
>> Hi,
>>
>> Thank you for reaching out to the Google Ads API support team.
>>
>> After reviewing your concern, I understand that you have submitted an 
>> application for the basic access of Google Ads API developer token and have 
>> not received any update.
>>
>> Since the access requests are handled by the Google Ads API Compliance 
>> team, we are transferring the case to the Ads API Compliance team. Can you 
>> kindly provide the following information for the compliance team to further 
>> assist you with your concern: 
>>
>>- Case ID generated from the compliance team in the format 
>>0-0###0 (if there is any generated) 
>>
>> @Compliance team, please confirm if you are able to assist in the below 
>> access request.
>>
>> Summary: The user has applied for basic access with the below details. 
>>
>>- Google Ads Manager Account (MCC) ID: 107-129-8199 
>>- Cases ID: requested 
>>
>> Do reach out to the Google Ads API support 
>>  team for any 
>> queries related to the API.
>>   
>> This message is in relation to case 
>> "ref:!00D1U01174p.!5004Q02rzs0w:ref" (ADR-00226912)
>>
>> Thanks,
>>   
>> [image: Google Logo] Google Ads API Team 
>>
>>  
>>
>>

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Basic Level Google Ads API Access Approval

[Manjesh kumar Ojha]

Hi Team,

We applied for basic API access  but haven't heard anything back. 

MCC ID:
566-258-3491

Case ID:
7-306836618

Could you please escalate this one so that we can have this approved, as it 
is critical for us to move forwards with the project?

Best Regards,
Manjesh

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Re: developer_token_prohibited

[Buman-Erdene Usukhbayar]

Okay thank you, we will try with a new console project. As for the access 
level of our developer token, we have requested multiple times to get basic 
access using "ad...@erad.co" but we have never got any responses from 
Google. Can you please check that? 
On Tuesday, March 12, 2024 at 5:27:45 PM UTC+4 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> I understand that you are getting the 'DEVELOPER_TOKEN_PROHIBITED 
> '
>  
> error when trying to access the listAccessibleCustomers. Please note that 
> each Google API Console project can be associated with the developer token 
> from only one manager account. Once you make a Google Ads API request, the 
> developer token is permanently paired to the Google API Console project. 
>
> If you want to switch the account, you'll need to create a new Google API 
> Console project for Google Ads API requests that use the new manager's 
> token. If you don't use a new Google API Console project, you'll get a 
> DEVELOPER_TOKEN_PROHIBITED error when making a request. Also, Please check 
> if you have the correct access level 
> 
>  to 
> the Google Ads account that you are accessing.
>
> Hope this helps. If you have any more queries related to Google Ads API, 
> please feel free to get back to us.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzsN2:ref" (ADR-00226969)
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>  
>
>

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Delete campaigns, adgroup, audieces

[Shivam Kumar]

Hi there,
I am creating 
(https://github.com/googleads/google-ads-python/blob/main/examples/basic_operations/add_campaigns.py)
 
campaign, adgroups and audiences through python code. The create, update 
and fetch operation is successful, When I tried to delete 
(https://github.com/googleads/google-ads-python/blob/main/examples/basic_operations/remove_campaign.py)
 
campaign, ad-group or audiences. the resource is getting deleted but when I 
fetch all campaign, ad-groups or audiences ( 
https://github.com/googleads/google-ads-python/blob/main/examples/basic_operations/get_campaigns.py).
 
It returns the deleted campaigns, ad-groups and audiences also. How shall I 
filter out?

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How to retrieve the Client/Customer TrackingUrl Setting through API?

[Dexter]

Hi,

I'm struggling to retrieve the Tracking Template URL on the Customer 
Account itself. 

CustomerService.MutateCustomer accepts a Customer which has 
"TrackingUrlTemplate" as a property.

Through MCC I can go onto any Account and select on the left side menu 
"Account Settings" -> "Tracking" -> "Tracking Template". 

I cant figure out how to read the Account Tracking Template URL through API?

Kind regards

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Google Ads API access Basic level - no answer

[CPV Lab Pro]

Hi,

I have applied for Basic Access for my developer token for Google Ads API 
more than a month ago and haven't received any reply. In my application I 
added all the necessary data and submitted the use cases on our application.

I've also filled in the form to contact Google Ads API Compliance team, but 
no reply either. 

Could you please check on the status of my application for Basic Access? 
Here are the details.

Google Ads Manager Account (MCC) ID: *783-033-2256*
Cases ID: *Didn't get any Case ID*
Access level : *Basic level*

Thank you!
Radu Draghici

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Google Ads API access Basic level

[Devanshu Arora]

Dear Google Ads Support Team, @Compliance Team

I applied a Google Ads API developer token and have been awaiting a 
decision for 3 weeks. I have submitted this thrice and I haven't heard back 
since. 

 Could you please confirm if my application is being processed in your 
system?

Google Ads Manager Account (MCC) ID: 462-302-5868
Access level : Basic level

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