[asterisk-users] Cannot get Digium Phones back into service after changing sip device name.
During testing with the Digium phones I have run into a problem where I try to make a change to the sip device name. I make the device name change in sip.conf then make the matching change to the lines in res_digium_phone.conf. I then do 'sip reload' and 'module reload res_digium_phone.so'. I then end up with phones that I cannot bring into service no matter what I have tried. They act normally as far as seeing the configuration server, allowing me to enter the key, select the user, and then I receive the Error fetching config from proxy. message. I occasionally receive the following error in the CLI: NOTICE[5941]: phone_users.c:1626 token_set_last_info: Phone at '' reconfigureed. Another phone located at 'sip:10.72.65.114:5060' took over the config. I have tried Reset to Factory Defaults on the phones, I have tried clearing the keys from the Asterisk database, I have tried 'sip unregister', I have tried restarting Asterisk and rebooting. I cannot seem to get these test phones back into service. I am only in testing now where the phones are literally at arms reach and I am really nervous what can happen when we go into production. I really hope that I did something wrong in the process and that the phones are not really this fragile. My test system is currently running these versions: Asterisk 1.8.11-cert2 x86_32 DPMA Module: 1.8.11_1.0.1-x86_32 Digium Phone Firmware: 1_0_5_46476 Your help on this is really appreciated. Thank you. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Cannot get Digium Phones back into service after changing sip device name.
On 06/05/2012 10:23 AM, Chet W. Stevens wrote: During testing with the Digium phones I have run into a problem where I try to make a change to the sip device name. I make the device name change in sip.conf then make the matching change to the lines in res_digium_phone.conf. I then do 'sip reload' and 'module reload res_digium_phone.so'. I then end up with phones that I cannot bring into service no matter what I have tried. They act normally as far as seeing the configuration server, allowing me to enter the key, select the user, and then I receive the Error fetching config from proxy. message. I occasionally receive the following error in the CLI: NOTICE[5941]: phone_users.c:1626 token_set_last_info: Phone at '' reconfigureed. Another phone located at 'sip:10.72.65.114:5060' took over the config. I have tried Reset to Factory Defaults on the phones, I have tried clearing the keys from the Asterisk database, I have tried 'sip unregister', I have tried restarting Asterisk and rebooting. I cannot seem to get these test phones back into service. I am only in testing now where the phones are literally at arms reach and I am really nervous what can happen when we go into production. I really hope that I did something wrong in the process and that the phones are not really this fragile. My test system is currently running these versions: Asterisk 1.8.11-cert2 x86_32 DPMA Module: 1.8.11_1.0.1-x86_32 Digium Phone Firmware: 1_0_5_46476 Your help on this is really appreciated. Thank you. The first step would be to contact Digium technical support. They would be happy to assist you with any issues you're having. -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
