Re: [asterisk-users] VOIP PBX replacement suggestions?

2012-06-07 Thread Daniel Seagraves

On Jun 6, 2012, at 4:40 PM, Cary Fitch wrote:

 Where do you get your IP connection?  The cable monopoly?

Not yet, but we will. We have a T1 that has our servers on it (we have our own 
ARIN-assigned netblock). I don't think that'll be fast enough for VOIP once the 
servers start taking more load, so plan to order a cable line from the monopoly 
to run VOIP over and share the office download bandwidth.

On Jun 6, 2012, at 10:47 PM, Lee Howard wrote:

 Unless you're going to move to an internet fax service provider you'll 
 probably not want to attempt to switch your fax line to a VoIP line and still 
 attempt to fax over it.  And even then, depending on how much fax traffic you 
 have moving to an internet fax service provider may not save you any money.

I thought that was what iaxmodem was for? Part of the plan here was to dodge 
buying serial cards or modem banks when we started faxing more.


(I'm getting even more off topic here, but I just had to say something…)
On Jun 6, 2012, at 5:59 PM, John Novack wrote:

 One wonders how viable this business can even be, with one line, one fax, and 
 no budget to replace an aged telephone system.

Not very, but we're doing a lot better than a lot of our former neighbors who 
closed up and never came back. The guy behind us manufactured camping stoves by 
hand until the day he died. There's towns around here that went from around 10% 
unemployment to over 50% unemployment in one week when the local major 
manufacturer announced plant closures. Times are tough for everyone. It's just 
now starting to get better. We're seeing increased revenue for the first time 
since we started. Our service had its first major project and it passed with 
flying colors, despite deliberate interference. It's now starting the second. 
Next week we are calling back some employees we laid off over a year ago. 
That's why I have no budget for this, we're using it to pay them. I'm a strong 
supporter of our service and I firmly believe (as does my boss) that it's going 
to improve a lot of peoples' lives if we can just stick it out long enough for 
it to happen. Both of us have invested nearly everything we have to try to keep 
us going. This is not just some random IT job. We're not going to manufacture 
some piece of consumer glitz that people will be happy with for a few months 
and then throw away, we're not blasting ads at people to try to convince them 
to spend money they don't have, and we're not grinding out crapware for some 
app store or social network; we aren't even really concerned with making loads 
of money. We're going to get results. We're going to make a real difference, or 
die trying. I would much rather try and fail than spend the rest of my life 
wondering if this could have gone somewhere.

 Just one old fart's opinion.

I'm sure there's more than a few that would agree with you. Most would have 
probably given up and gone away years ago, and I do not feel they are wrong. 
Everyone has their limits and priorities, but every once in awhile there's some 
crazies who care about more than just getting a paycheck. I guess I'm one of 
them.



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Re: [asterisk-users] VOIP PBX replacement suggestions?

2012-06-07 Thread Lee Howard

On 06/07/2012 06:18 AM, Daniel Seagraves wrote:

On Jun 6, 2012, at 10:47 PM, Lee Howard wrote:


  Unless you're going to move to an internet fax service provider you'll 
probably not want to attempt to switch your fax line to a VoIP line and still 
attempt to fax over it.  And even then, depending on how much fax traffic you have 
moving to an internet fax service provider may not save you any money.

I thought that was what iaxmodem was for? Part of the plan here was to dodge 
buying serial cards or modem banks when we started faxing more.


IAXmodem was developed in order to make the modem hardware-agnostic.  In 
other words, iaxmodem functions independently from the hardware, but 
that doesn't mean that you can provide a suitable audio channel to 
IAXmodem without some kind of hardware.


Every once in a great while someone will come onto this mailing list or 
any number of others and announce that they've successfully got 
fax-over-VoIP going for them.  In almost all of those situations that 
I've been permitted to analyse they're simply getting lucky in that ECM 
(error correction) is saving them, the remote senders and receivers 
support a well-implemented ECM, and the jitter isn't too bad where ECM 
couldn't remedy things.  And I fully expect that at some point down the 
road things the VoIP provider will do things differently or the user 
will change some things on their network, and suddenly what used to work 
tolerably well for them will suddenly stop working.  Save yourself this 
headache.


So it doesn't matter what hardware you use: Digium, Sangoma, OpenVOX, 
etc.  But you'll need to use some kind of hardware to interface with 
your PSTN service for fax.


If your VoIP provider supports T.38 and if their T.38 implementation 
works with the T.38 implementation in t38modem or Asterisk 10 then you 
may be able to utilize one of those and avoid continued use of your PSTN 
fax connection.  Understand, however, that almost all fax failures that 
you may have after that change will not likely be able to be resolved on 
your end alone.  Nearly all fax protocol problems will have to be 
resolved by your T.38 provider, and depending on your relationship with 
them and the demand that you may have on high-reliability faxing this 
could be frustrating.


Thanks,

Lee.

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Re: [asterisk-users] VOIP PBX replacement suggestions?

2012-06-06 Thread Doug Lytle
 1) Is there a way I don't know about to get Asterisk to talk to either the 
 IPRC or the IP Phone+ directly in such a way that gets  calls from one to 
 the other?

Since you've stated that your budget is absolutely zero, I'd have to say no.  
It also depends on how the old system connects to the telco.

If via  PRI or T1, you can use a dual-port Digium card and Asterisk between the 
telco and the old PBX.  If analog, you could do the same with a multi-port 
analog card.

Either way, you'd have to spend some money.

Doug


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Ben Franklin quote:

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Safety, deserve neither Liberty nor Safety.

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Re: [asterisk-users] VOIP PBX replacement suggestions?

2012-06-06 Thread Daniel Seagraves

On Jun 6, 2012, at 3:06 PM, Doug Lytle wrote:

 1) Is there a way I don't know about to get Asterisk to talk to either the 
 IPRC or the IP Phone+ directly in such a way that gets  calls from one to 
 the other?
 
 Since you've stated that your budget is absolutely zero, I'd have to say no.  
 It also depends on how the old system connects to the telco.

It has analog lines now, but it used to have a T1 interface. I still have the 
T1 card.

I run a 4-port Sangoma T1 card in our router PC, of which 3 ports are 
available. That card doesn't have an echo canceler though.





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Re: [asterisk-users] VOIP PBX replacement suggestions?

2012-06-06 Thread Don Kelly


--Don

Don Kelly

PCF Corp
People Come First
651 842-1000
888 Don Kell(y)
651 842-1001 fax

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Daniel
Seagraves
Sent: Wednesday, June 06, 2012 2:40 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] VOIP  PBX replacement suggestions?

The boss wants to move from landline service to VOIP service as a
cost-cutting measure. We have one voice line and one fax line. The telco is
billing over $100 a month for the two. We're using Hylafax for faxing and a
PBX for the voice line.

Our existing PBX is an Intertel Axxess box with the old v5 processor. The
management and voicemail computer died years ago (PSU burned up). I'm
worried that it's going to die before too much longer. We have the IPRC and
several IP Phone+ devices. It's my understanding that the IP Phone+ speaks
only a proprietary Intertel protocol and can never be used with any
non-Intertel equipment. I would like to dump the entire Intertel box and
move to Asterisk instead, but my budget for this project is exactly $0. I
can't afford to buy new devices.

The boss is leaning toward getting digital voice service from the local
cable monopoly. They want to charge us $30 a month per line to start, and we
will have to sign a 3 year contract. The monopoly in question has a
reputation for very poor service, but they are a monopoly so my boss sees
them as the only alternative. My worry is that if we sign that contract, we
are trapped with both the intertel and the cable monopoly, and if I exceed
the capacity of the intertel (or it just dies) I am SOL.

My questions then are as follows:

1) Is there a way I don't know about to get Asterisk to talk to either the
IPRC or the IP Phone+ directly in such a way that gets calls from one to the
other?
2) Are there any reputable VOIP providers that provide business service at a
rate less than $30 per line per month? The boss is adamant that we need
unlimited minutes.


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Re: [asterisk-users] VOIP PBX replacement suggestions?

2012-06-06 Thread Cary Fitch

--Don

Don Kelly

PCF Corp
People Come First
651 842-1000
888 Don Kell(y)
651 842-1001 fax

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Daniel
Seagraves
Sent: Wednesday, June 06, 2012 2:40 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] VOIP  PBX replacement suggestions?

The boss wants to move from landline service to VOIP service as a
cost-cutting measure. We have one voice line and one fax line. The telco is
billing over $100 a month for the two. We're using Hylafax for faxing and a
PBX for the voice line.

Our existing PBX is an Intertel Axxess box with the old v5 processor. The
management and voicemail computer died years ago (PSU burned up). I'm
worried that it's going to die before too much longer. We have the IPRC and
several IP Phone+ devices. It's my understanding that the IP Phone+ speaks
only a proprietary Intertel protocol and can never be used with any
non-Intertel equipment. I would like to dump the entire Intertel box and
move to Asterisk instead, but my budget for this project is exactly $0. I
can't afford to buy new devices.

The boss is leaning toward getting digital voice service from the local
cable monopoly. They want to charge us $30 a month per line to start, and we
will have to sign a 3 year contract. The monopoly in question has a
reputation for very poor service, but they are a monopoly so my boss sees
them as the only alternative. My worry is that if we sign that contract, we
are trapped with both the intertel and the cable monopoly, and if I exceed
the capacity of the intertel (or it just dies) I am SOL.

My questions then are as follows:

1) Is there a way I don't know about to get Asterisk to talk to either the
IPRC or the IP Phone+ directly in such a way that gets calls from one to the
other?
2) Are there any reputable VOIP providers that provide business service at a
rate less than $30 per line per month? The boss is adamant that we need
unlimited minutes.

===

Where do you get your IP connection?  The cable monopoly?

There are several companies you can get service from.
One is Teliax.com

Cary


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Re: [asterisk-users] VOIP PBX replacement suggestions?

2012-06-06 Thread John Novack



Daniel Seagraves wrote:

The boss wants to move from landline service to VOIP service as a cost-cutting 
measure. We have one voice line and one fax line. The telco is billing over 
$100 a month for the two. We're using Hylafax for faxing and a PBX for the 
voice line.

Our existing PBX is an Intertel Axxess box with the old v5 processor. The 
management and voicemail computer died years ago (PSU burned up). I'm worried 
that it's going to die before too much longer. We have the IPRC and several IP 
Phone+ devices. It's my understanding that the IP Phone+ speaks only a 
proprietary Intertel protocol and can never be used with any non-Intertel 
equipment. I would like to dump the entire Intertel box and move to Asterisk 
instead, but my budget for this project is exactly $0. I can't afford to buy 
new devices.

The boss is leaning toward getting digital voice service from the local cable 
monopoly. They want to charge us $30 a month per line to start, and we will 
have to sign a 3 year contract. The monopoly in question has a reputation for 
very poor service, but they are a monopoly so my boss sees them as the only 
alternative. My worry is that if we sign that contract, we are trapped with 
both the intertel and the cable monopoly, and if I exceed the capacity of the 
intertel (or it just dies) I am SOL.

My questions then are as follows:

1) Is there a way I don't know about to get Asterisk to talk to either the IPRC 
or the IP Phone+ directly in such a way that gets calls from one to the other?
   

No Intertel made sure of that long ago!

2) Are there any reputable VOIP providers that provide business service at a 
rate less than $30 per line per month? The boss is adamant that we need 
unlimited minutes.

   

Doubtful
voip.ms provides excellent service, but not unlimited minutes.
it can even work into an ATA outputting an analog line, then you could 
go to the input of the Intertel and if/when it dies completely move to 
another analog system or single line phones


You have been given an unreasonable charge. No budget but obtain the moon!

You or your boss will live to regret getting into any contract, and with 
a company that already has a bad reputation even more so.


One wonders how viable this business can even be, with one line, one 
fax, and no budget to replace an aged telephone system.


I do hope you are either independently wealthy or have other prospects 
for employment.


Just one old fart's opinion. Worth what you paid for it

John Novack

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Re: [asterisk-users] VOIP PBX replacement suggestions?

2012-06-06 Thread Carlos Alvarez
On Wed, Jun 6, 2012 at 3:59 PM, John Novack
jnov...@stromberg-carlson.orgwrote:



 You have been given an unreasonable charge. No budget but obtain the moon!

 You or your boss will live to regret getting into any contract, and with a
 company that already has a bad reputation even more so.

 One wonders how viable this business can even be, with one line, one fax,
 and no budget to replace an aged telephone system.

 I do hope you are either independently wealthy or have other prospects for
 employment.

 Just one old fart's opinion. Worth what you paid for it


Indeed, the amount of effort wasted in trying to save $40/mo just on this
list has already exceeded that savings for many years.  A business with
one line and putting great effort into saving a pittance really needs to
rethink its priorities.

-- 
Carlos Alvarez
TelEvolve
602-889-3003
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Re: [asterisk-users] VOIP PBX replacement suggestions?

2012-06-06 Thread Lee Howard

On 06/06/2012 12:40 PM, Daniel Seagraves wrote:

The boss wants to move from landline service to VOIP service as a cost-cutting 
measure. We have one voice line and one fax line. The telco is billing over 
$100 a month for the two. We're using Hylafax for faxing and a PBX for the 
voice line.


Unless you're going to move to an internet fax service provider you'll 
probably not want to attempt to switch your fax line to a VoIP line and 
still attempt to fax over it.  And even then, depending on how much fax 
traffic you have moving to an internet fax service provider may not save 
you any money.



my budget for this project is exactly $0. I can't afford to buy new devices.


Unless your boss wants you to do VoIP from a headset on the PC I think 
you're chasing a lost cause.


And, for what it's worth, $100 per month for two analog PSTN lines is 
rather typical.  Depending on how much voice traffic you have and how 
much of it is local or inbound... switching to a VoIP service may not 
actually be a cost-cutting measure.


Thanks,

Lee.

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