Re: Debuzzing

2009-06-25 Thread Olivier Migeot
Now my lovely lil' Neo is back, and is (as far as I can tell)
buzz-free. Thanks a lot guys.

These are initiatives that makes me happy I bought an FR, no matter
how many problems occured/still occurs.

-- 
Olivier

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Re: Debuzzing

2009-06-25 Thread Xavier Cremaschi
Olivier Migeot a écrit :
 Now my lovely lil' Neo is back, and is (as far as I can tell)
 buzz-free. Thanks a lot guys.
 
 These are initiatives that makes me happy I bought an FR, no matter
 how many problems occured/still occurs.
 

Mine is back too, after a nice trip to Germany... it just told me I'm 
sorry I lost my buzz in München... :P

Thanks Dr N. for what you did !



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Re: Debuzzing

2009-06-14 Thread Andreas Cyberfrag Fischer
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Hash: SHA1

While it took a bit longer than I had originally expected, I'm now proud
owner of a buzz-free Freerunner :D

Congrats to Dr. Schaller for making this happen - and congrats for OM
for supporting this. Let's all not forget that other phones have
problems too. It is the open nature of this project that allows us to
actually fix the shortcomings other people would have to live with.

Regards,
Andreas Fischer
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Re: Debuzzing

2009-06-14 Thread Leonti Bielski
I would like to thank all the people involved in buzz fixing too!
You made a very good point a lot of people are forgetting about that
other phones are not without the problems.
We just don't know about most of them because there is no strong
community around them.

With the openmoko community it was possible to found the problem and to fix it.
I was proud to buy this phone when it was released and I'm still proud
to have it!

Leonti

On Sun, Jun 14, 2009 at 2:21 PM, Andreas Cyberfrag
Fischercyberf...@gmx.net wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 While it took a bit longer than I had originally expected, I'm now proud
 owner of a buzz-free Freerunner :D

 Congrats to Dr. Schaller for making this happen - and congrats for OM
 for supporting this. Let's all not forget that other phones have
 problems too. It is the open nature of this project that allows us to
 actually fix the shortcomings other people would have to live with.

 Regards,
 Andreas Fischer
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Re: Debuzzing in the UK?

2009-06-11 Thread Jon Levell
Hi,

Dr. H. Nikolaus Schaller wrote:
[debuzzing in the UK]
 http://www.handheld-linux.com/wiki.php?page=Buzz-Rework
 Just as far as your nearest Royal Mail...

I'd just like to say that I sent my phone to Dr. N. for
debuzzing (I live in the UK) and he was friendly and
helpful.

If everyone in business answered e-mails so quickly even when
a sail doesn't directly depend on it, the world would be a
better place.

Jon.

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Debuzzing in the UK?

2009-06-10 Thread Dave Smith
Hi all,

It's been a while since I looked at getting the buzz on my FreeRunner 
fixed up, after having no luck finding anyone with the right equipment 
to be able to perform it amongst local friends and contacts, so I 
figured I'd throw a message out on here to see if anyone can point me in 
the direction of anyone in the United Kingdom who has the tools, time, 
and inclination to perform the fix for me. :)

Has anyone any experience with getting someone in this area performing 
the fix?

Thanks in advance,

Dave

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Re: Debuzzing in the UK?

2009-06-10 Thread Dr. H. Nikolaus Schaller
http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

Just as far as your nearest Royal Mail...

BR, Nikolaus

Am 10.06.2009 um 09:08 schrieb Dave Smith:

 Hi all,

 It's been a while since I looked at getting the buzz on my FreeRunner
 fixed up, after having no luck finding anyone with the right equipment
 to be able to perform it amongst local friends and contacts, so I
 figured I'd throw a message out on here to see if anyone can point  
 me in
 the direction of anyone in the United Kingdom who has the tools, time,
 and inclination to perform the fix for me. :)

 Has anyone any experience with getting someone in this area performing
 the fix?

 Thanks in advance,

 Dave

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Re: Debuzzing in the UK?

2009-06-10 Thread Dave Smith
Many thanks.

Dr. H. Nikolaus Schaller wrote:
 http://www.handheld-linux.com/wiki.php?page=Buzz-Rework
 
 Just as far as your nearest Royal Mail...
 
 BR, Nikolaus
 
 Am 10.06.2009 um 09:08 schrieb Dave Smith:
 
 Hi all,

 It's been a while since I looked at getting the buzz on my FreeRunner
 fixed up, after having no luck finding anyone with the right equipment
 to be able to perform it amongst local friends and contacts, so I
 figured I'd throw a message out on here to see if anyone can point  
 me in
 the direction of anyone in the United Kingdom who has the tools, time,
 and inclination to perform the fix for me. :)

 Has anyone any experience with getting someone in this area performing
 the fix?

 Thanks in advance,

 Dave

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Re: Debuzzing in the UK?

2009-06-10 Thread Tim Abell

nice one. I'd been wondering about that.

Tim Abell
Berks, UK

Dr. H. Nikolaus Schaller wrote:

http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

Just as far as your nearest Royal Mail...

BR, Nikolaus

Am 10.06.2009 um 09:08 schrieb Dave Smith:

  

Hi all,

It's been a while since I looked at getting the buzz on my FreeRunner
fixed up, after having no luck finding anyone with the right equipment
to be able to perform it amongst local friends and contacts, so I
figured I'd throw a message out on here to see if anyone can point  
me in

the direction of anyone in the United Kingdom who has the tools, time,
and inclination to perform the fix for me. :)

Has anyone any experience with getting someone in this area performing
the fix?

Thanks in advance,

Dave

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Re: Debuzzing

2009-06-06 Thread Andreas Cyberfrag Fischer
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Am 30.05.2009 15:17, Dr. H. Nikolaus Schaller schrieb:
 Am 29.05.2009 um 17:24 schrieb Dr. H. Nikolaus Schaller:
 
 I should add the status of the Buzz-Rework:

 * I have received back today all devices that we have received so far
 until approx. beginning of this week. They will now go to testing and
 then shipment.
 
 All units have passed the tests and will be shipped after this (long)  
 weekend.

Any news on the next batch? GDC reportedly has received my FreeRunner
nearly two weeks ago and I haven't heard anything since. I had hoped to
get it back until Monday since I'm out of country the rest of the week
and could use a GPS. ATM it looks like I have to wait a third week,
though...

Regards,
Andreas Fischer

 Nikolaus
 
 
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Re: Debuzzing

2009-06-04 Thread Thomas B
Dr. H. Nikolaus Schaller schrieb:
 Dear community,
 
 it is the philisophy of Golden Delicious Computers to find solutions  
 for important topics that the community has and can't solve alone.  
 Therefore, we (Golden Delicious Computers and TRIsoft) have worked  
 behind the scenes and are close to offer a Buzz rework solution that  
 can in principle serve all Freerunner Owners in the EU harmonized  
 market.

This is great! I have a small question: My Freerunner has a full body 
InvisibleShield applied. Should I remove it from the Freerunner before 
sending it in, or can I leave it on?

Regards,
Thomas


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Re: Debuzzing

2009-06-02 Thread Stefan Fröbe
Thanks to a very special delivery service by Dr.N himself (thanks again,
and sorry for the inconvenience that followed!) I was able to test my
Buzz-Fixed FR over the weekend and must say I am quite impressed: With a new
alsa statefile nobody was complaining about buzz, echo or general lack of
loudness anymore!
Since the battery lasted the whole saturday afternoon ( GPS on, GSM off) I
hope the current consumption of ~300mA that I got this morning can be
attributed to some software changes only, so I guess operation buzzfix was
sucessfull!

So thanks again and a big thumbs-up for Nikolaus who made this possible in
the most customer-friendly way!

Stefan
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Re: Debuzzing

2009-06-01 Thread Steve Mosher
Joerg, Dr. N and I have been discussing this. There is no need for the 
HWD fix of 1024 as there is a software fix.
The hwdware fix of 1024  would require much more work than the 
debuzzing. Joerg recommends against it.
I would agree.  I can have him come on here and explain. Even if the fix 
were required we would still have
to do a lot of work before it could be fielded. So, dont wait. get your 
phone buzz fixed and use the software fix
for 1024. A hardware fix is not likely.

Tha_Man wrote:

 Ole Langbehn wrote:
   
 Hello Nikolaus,

 what are the odds of including the hw fix for bug #1024 (oscillating 
 recamping) into the procedure once it's official (or even before that)? 
 I'm trying to decide if I wait a little bit more with sending in my FR to 
 squash both issues at the same time.

 Regards,

 -- 

 
 This is a good question, I'm wondering the same thing: is there a chance
 Golden Delicious Computers will offer a fix to bug #1024 within a few weeks
 and if so, will it be possible to send in your FR and have both bugs fixed
 at the same time?

 I'm considering sending my FR in for the debuzzing fix, but the latter case
 would obviously have my preference :-)

 Kind regards,
 Jeroen a.k.a. Tha_Man
   


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Re: Debuzzing

2009-06-01 Thread Lech Karol Pawłaszek
Steve Mosher wrote:
 Joerg, Dr. N and I have been discussing this. There is no need for the 
 HWD fix of 1024 as there is a software fix.
 The hwdware fix of 1024  would require much more work than the 
 debuzzing. Joerg recommends against it.
 I would agree.  I can have him come on here and explain. Even if the fix 
 were required we would still have
 to do a lot of work before it could be fielded. So, dont wait. get your 
 phone buzz fixed and use the software fix
 for 1024. A hardware fix is not likely.

Oh. You probably mean this:

http://lists.openmoko.org/pipermail/hardware/2009-May/001208.html

;-) I don't know how I've missed that mail. So no need to make Joerg
come here. Thanks.

I'll send my FR for debuzzing.

Kind regards,

-- 
Lech Karol Pawłaszek ike
You will never see me fall from grace [KoRn]

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Re: Debuzzing

2009-06-01 Thread arne anka
 as there is a software fix.

imo it is still a workaround, not a fix.
and standby time jumping up 25% looks a lot to me.

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Re: Debuzzing

2009-06-01 Thread Dr. H. Nikolaus Schaller

Am 01.06.2009 um 10:46 schrieb arne anka:

 as there is a software fix.

 imo it is still a workaround, not a fix.

For the GSM-Buzz there was not even a SW workaround for those who have  
been affected. So it had to be fixed.

We have estimated that reworking the #1024 is at least 4 times as  
expensive (because it is done manually and needs much more time to  
open the GSM shield; how testing could work is also unclear).
Therefore, we decided not to offer it as a rework service (since there  
*is* a solution available).

 and standby time jumping up 25% looks a lot to me.


If you find a way to DIY to gain these 25%, please share with us.

Nikolaus

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Re: Debuzzing

2009-06-01 Thread Dr. H. Nikolaus Schaller

Am 01.06.2009 um 13:16 schrieb Paul Fertser:

 Dr. H. Nikolaus Schaller h...@computer.org writes:
 and standby time jumping up 25% looks a lot to me.

 If you find a way to DIY to gain these 25%, please share with us.

 In fact overall time required for hand rework is roughly equal for
 both buzz and #1024 fixes. If one has already dismounted the can

The key difference is the word if already dismounted the can.


 (quite easy if one is careful) then changing that particular capacitor
 is not a problem at all for a skilled person, it's SMT0805 size, big
 enough comparing to 0402 R and it's very conveniently located.

 This is for purely informational purposes for DIY-ers, i'm not
 recommending any distributors to offer this rework, quite the
 opposite.

Thanks for this description which will help DIY-ers!

Our reworker just opens the two torx screws, unclips the front cover  
and then does the Buzz-Rework under a microscope. Then, the front  
cover is clipped back and torx screws are replaced. This keeps rework  
cost low even in a high-wage country like Germany (which is still more  
than the 3 EUR we formally charge - Openmoko is sponsoring the rework).

For opening the GSM shield you have to dismantle the whole PCB from  
the Freerunner plastics and then open the can. Doing the reverse  
direction means to put the power and aux buttons in place, make sure  
that the vibramotor and speaker give contact etc.  and everything  
snaps back. This all sums to approx. 4 times as many minutes. That is  
the time that adds up in our calculation. So if we find a way to apply  
it without opening the can and dismantling the PCB, it will be the  
same speed.

So it is the simplicity of the buzz-rework that made us start this  
adventure but more complex reworks are beyond our limits...


Aother note to all who read this: the Buzz rework is only required if  
you have the Buzz problem. If your device does not, there is no need  
to rework. My personal estimate is that 5% of users have experienced  
it.

And if you don't own a Freerunner yet, you don't necessarily have to  
wait for A7 devices. So purchasing an A6 is still a good bet.

Nikolaus

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Re: Debuzzing

2009-06-01 Thread Paul Fertser
Dr. H. Nikolaus Schaller h...@computer.org writes:
 In fact overall time required for hand rework is roughly equal for
 both buzz and #1024 fixes. If one has already dismounted the can

 The key difference is the word if already dismounted the can.

I would require those who wants that #1024 rework to be performed to
just send a bare board with can dismounted. Probably i'm dead wrong,
but i disassembled and assembled my FR many times and i dismounted the
GSM can without problems.

-- 
Be free, use free (http://www.gnu.org/philosophy/free-sw.html) software!
mailto:fercer...@gmail.com

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Re: Debuzzing

2009-06-01 Thread Ori Pessach
On Mon, Jun 1, 2009 at 12:33 AM, Steve Mosher st...@openmoko.com wrote:

 Joerg, Dr. N and I have been discussing this. There is no need for the
 HWD fix of 1024 as there is a software fix.
 The hwdware fix of 1024  would require much more work than the
 debuzzing. Joerg recommends against it.
 I would agree.  I can have him come on here and explain. Even if the fix
 were required we would still have
 to do a lot of work before it could be fielded. So, dont wait. get your
 phone buzz fixed


Steve,

I would love to, but how? I live in the US, the vendor I bought my phone
from has been apparently ignoring my emails about this and when I called
them to ask they told me that they're not getting answers from Openmoko.
It's been over 9 months since I first contacted them about the buzz.

--Ori Pessach
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Re: Debuzzing

2009-06-01 Thread Steve Mosher
Agreed. I've not heard about the jump in standby time, but joerg 
mentioned something about that ( as i recall).
arne anka wrote:
 as there is a software fix.
 
 imo it is still a workaround, not a fix.
 and standby time jumping up 25% looks a lot to me.
 
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Re: Debuzzing

2009-06-01 Thread Warren Baird
Hmm..   You say that the buzz rework is only required by people who have the
buzz problem.How do we tell the difference between the buzz problem and
a badly tuned gsmhandset.state?

My situation is that when I talk to people on the FR I generally hear them
very clearly, but they get a lot of static on their side - is that the buzz
problem?  Or is that something I can fix by tweaking the gsmhandset.state
file?

I'm using OM2009 TR4 btw - switching from the default alsa state file to
http://www.kurppa.fi/freerunner/config_files/gsmhandset.state seemed to help
the static, but it's still pretty bad...

Warren


On Mon, Jun 1, 2009 at 8:03 AM, Dr. H. Nikolaus Schaller
h...@computer.orgwrote:


 Am 01.06.2009 um 13:16 schrieb Paul Fertser:

  Dr. H. Nikolaus Schaller h...@computer.org writes:
  and standby time jumping up 25% looks a lot to me.
 
  If you find a way to DIY to gain these 25%, please share with us.
 
  In fact overall time required for hand rework is roughly equal for
  both buzz and #1024 fixes. If one has already dismounted the can

 The key difference is the word if already dismounted the can.

 
  (quite easy if one is careful) then changing that particular capacitor
  is not a problem at all for a skilled person, it's SMT0805 size, big
  enough comparing to 0402 R and it's very conveniently located.
 
  This is for purely informational purposes for DIY-ers, i'm not
  recommending any distributors to offer this rework, quite the
  opposite.

 Thanks for this description which will help DIY-ers!

 Our reworker just opens the two torx screws, unclips the front cover
 and then does the Buzz-Rework under a microscope. Then, the front
 cover is clipped back and torx screws are replaced. This keeps rework
 cost low even in a high-wage country like Germany (which is still more
 than the 3 EUR we formally charge - Openmoko is sponsoring the rework).

 For opening the GSM shield you have to dismantle the whole PCB from
 the Freerunner plastics and then open the can. Doing the reverse
 direction means to put the power and aux buttons in place, make sure
 that the vibramotor and speaker give contact etc.  and everything
 snaps back. This all sums to approx. 4 times as many minutes. That is
 the time that adds up in our calculation. So if we find a way to apply
 it without opening the can and dismantling the PCB, it will be the
 same speed.

 So it is the simplicity of the buzz-rework that made us start this
 adventure but more complex reworks are beyond our limits...


 Aother note to all who read this: the Buzz rework is only required if
 you have the Buzz problem. If your device does not, there is no need
 to rework. My personal estimate is that 5% of users have experienced
 it.

 And if you don't own a Freerunner yet, you don't necessarily have to
 wait for A7 devices. So purchasing an A6 is still a good bet.

 Nikolaus

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http://www.synergisticimages.ca
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Re: Debuzzing

2009-06-01 Thread Steve Mosher
  Getting a focused effort in the US has been problematic. The reason is
simple. The vast majority of sales in the US have been through the OM 
store. The disty, therefore, don't have the same motivation that say
Dr. N has. neither do they have the resources required. The best thing,
the most logical thing would be for OM in the US to set up a program
just like Dr. N did.

The problem? OM usa is me. Part of the reason the deal worked with Dr. N
is that he was able to do all the detailed ground work required to get 
this done. I would have to execute the fix by myself. That's no simple
feat, but now that Dr. N has shown the way, I can look into copying his
effort. basically I'm a marketing guy, but if need be I'll be the 
customer support, feild rework, logistics guy.

In the US it might require a different approach, but I can start to look 
into it.


Ori Pessach wrote:
 On Mon, Jun 1, 2009 at 12:33 AM, Steve Mosher st...@openmoko.com wrote:
 
 Joerg, Dr. N and I have been discussing this. There is no need for the
 HWD fix of 1024 as there is a software fix.
 The hwdware fix of 1024  would require much more work than the
 debuzzing. Joerg recommends against it.
 I would agree.  I can have him come on here and explain. Even if the fix
 were required we would still have
 to do a lot of work before it could be fielded. So, dont wait. get your
 phone buzz fixed
 
 
 Steve,
 
 I would love to, but how? I live in the US, the vendor I bought my phone
 from has been apparently ignoring my emails about this and when I called
 them to ask they told me that they're not getting answers from Openmoko.
 It's been over 9 months since I first contacted them about the buzz.
 
 --Ori Pessach
 
 
 
 
 
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Re: Debuzzing

2009-06-01 Thread Ori Pessach
On Mon, Jun 1, 2009 at 10:05 AM, Steve Mosher st...@openmoko.com wrote:

  Getting a focused effort in the US has been problematic. The reason is
 simple. The vast majority of sales in the US have been through the OM
 store. The disty, therefore, don't have the same motivation that say
 Dr. N has. neither do they have the resources required. The best thing,
 the most logical thing would be for OM in the US to set up a program
 just like Dr. N did.

 The problem? OM usa is me. Part of the reason the deal worked with Dr. N
 is that he was able to do all the detailed ground work required to get
 this done. I would have to execute the fix by myself. That's no simple
 feat, but now that Dr. N has shown the way, I can look into copying his
 effort. basically I'm a marketing guy, but if need be I'll be the
 customer support, feild rework, logistics guy.

 In the US it might require a different approach, but I can start to look
 into it.


Steve, I do realize that coordinating this is a challenge, but in this case
it seems like the vendor I bought my phone from is trying to work with
Openmoko, and isn't getting a satisfactory response, or any response at all
if I take their version of the story to be true - which I have no reason not
to.

Since I've been waiting for a fix for nearly 10 months, I feel I've been
extremely patient. But even my patience (which is otherwise legendary, I can
assure you) runs out.

What would you suggest that I do at this point?

--Ori Pessach
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Re: Debuzzing

2009-06-01 Thread Werner Almesberger
Dr. H. Nikolaus Schaller wrote:
 Aother note to all who read this: the Buzz rework is only required if  
 you have the Buzz problem.

Hmm, wasn't there an environmental component as well, i.e., band and
signal strength ? So changes in the network, e.g., traveling, moving,
or the provider messing with things, might bring buzz to phones that
still lacked that experience.

- Werner

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Re: Debuzzing

2009-06-01 Thread Paul Fertser
Werner Almesberger wer...@openmoko.org writes:
 Dr. H. Nikolaus Schaller wrote:
 Aother note to all who read this: the Buzz rework is only required if  
 you have the Buzz problem.

 Hmm, wasn't there an environmental component as well, i.e., band and
 signal strength ? So changes in the network, e.g., traveling, moving,
 or the provider messing with things, might bring buzz to phones that
 still lacked that experience.

AFAICT, you're completely right. I can't fully understand why
Dr. H. Nikolaus Schaller thinks that the buzz rework is not always
required (probably some people never travel/move and use the same band
and network without provider doing anything). OTOH if a person uses FR
as a phone for a year and doesn't experience the buzz problem and he
is not going to change network or places where he uses his phone,
probably chances he'll get problems with buzz are low.

I'd say that's something that every person should decide for himself,
the only thing that needs stressing is there's no buzz-free devices
(unless it's A7 or a reworked one), there're some good external
conditions which might or might not eventually change. Probably Joerg
will want to comment more.

-- 
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mailto:fercer...@gmail.com

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Re: Debuzzing

2009-06-01 Thread arne anka
 Aother note to all who read this: the Buzz rework is only required if
 you have the Buzz problem.

 Hmm, wasn't there an environmental component as well, i.e., band and
 signal strength ? So changes in the network, e.g., traveling, moving,
 or the provider messing with things, might bring buzz to phones that
 still lacked that experience.


as far as i understood the issue, the buzz is there by design and not to  
be solved by tewaking a state file.
thus, while actually experiencing that buzz is subject to several factors,  
otoh nobody can be said to be sure not to be bitten by it.
conclusion: everyone having access to the buzz fix should take hold of it.

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Re: Debuzzing

2009-06-01 Thread Steve Mosher
See inline below

Ori Pessach wrote:
 On Mon, Jun 1, 2009 at 10:05 AM, Steve Mosher st...@openmoko.com wrote:
 
  Getting a focused effort in the US has been problematic. The reason is
 simple. The vast majority of sales in the US have been through the OM
 store. The disty, therefore, don't have the same motivation that say
 Dr. N has. neither do they have the resources required. The best thing,
 the most logical thing would be for OM in the US to set up a program
 just like Dr. N did.

 The problem? OM usa is me. Part of the reason the deal worked with Dr. N
 is that he was able to do all the detailed ground work required to get
 this done. I would have to execute the fix by myself. That's no simple
 feat, but now that Dr. N has shown the way, I can look into copying his
 effort. basically I'm a marketing guy, but if need be I'll be the
 customer support, feild rework, logistics guy.

 In the US it might require a different approach, but I can start to look
 into it.

 
 Steve, I do realize that coordinating this is a challenge, but in this case
 it seems like the vendor I bought my phone from is trying to work with
 Openmoko, and isn't getting a satisfactory response, or any response at all
 if I take their version of the story to be true - which I have no reason not
 to.
   Well, I put together a rework plan for all the distributors. It was a 
program to rework existing stock. That was phase 1. That program was 
supposed to be administered by 1 employee at OM. I'll have to check
and see if that task was completed. PHASE TWO of the program was to 
figure out a way to rework devices already in the hands of end users.
Dr. N and I have been discussing an approach for a while. And he has
just proved that it can work. Understand, Dr. N set up his whole 
program: he found the technician. he got a quote. he prepare his website
to take orders for the program. When he had that all set up he came to
me and said: here is my proposal: the customer does this, GDC does that,
and OM compensates me in this fashion. So, Sean and I said yes to the
deal. That's basically what it would take. You can just have the vendor
write me directly with their proposal. If they pattern their proposal
after Dr. Ns proposal then I have a good basis to make my case. But you
have to understand the issue of scale here. Dr. N offers the service a 
larger pool of customers. So his technician, of course, can offer a 
better price. There is a learning curve in doing this fix. If your
vendor sold 100 phones, he can expect to get 5 people to mail in phones
for a buzz fix. To service these 5 people he has to do a bunch of work.
he would be better off just shipping you a A7 for free. But if he
openly offered exchanges, then people without the buzz problem could 
just take advantage of the situation.
 
 Since I've been waiting for a fix for nearly 10 months, I feel I've been
 extremely patient. But even my patience (which is otherwise legendary, I can
 assure you) runs out.
 
 What would you suggest that I do at this point?

  Have your vendor write me directly. I can see what can be done. They 
would have to, at minimum, pattern their proposal after Dr. Ns proposal.
Find a technician to do the rework. get a quote from him. Establish a
way for US owners to ship their product in. Arrange for the rework
and adminster it. negotiate a reimbursement package from OM. etc.

other ideas?
 
 --Ori Pessach
 

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Re: Debuzzing

2009-06-01 Thread Steve Mosher
YA,
  When I first started putting the program together I asked Tony Tu to 
get me a test protocal for incoming. Engineering ( and others) then 
pointed out that the Buzz problem was conditioned by enviromental 
factors that we CND ( could not duplicate) such that a phone with Buzz
in the feild may not exhibit it at the test site ( For example, I never
had phones buzz for me, even when sean flew out with a phone to show
me the buzz) And a phone without buzz in the field may exhibit it at the 
test site. So, I dropped the requirement for an incoming test protocal.
My logic was this. The circuit was known to manifest the problem under
certain circumstances. Its clear that RF gets on the line and clear also 
that the CAP fix, if properly applied, reduces the symptoms, both in 
theory and in practice. So, if we offer the buzz fix to all, some small
fraction of people who do not have the problem will still want the fix.
If they are willing to part with their phone for a week or so to get a 
fix they dont need, then go ahead and fix it.

Werner Almesberger wrote:
 Dr. H. Nikolaus Schaller wrote:
 Aother note to all who read this: the Buzz rework is only required if  
 you have the Buzz problem.
 
 Hmm, wasn't there an environmental component as well, i.e., band and
 signal strength ? So changes in the network, e.g., traveling, moving,
 or the provider messing with things, might bring buzz to phones that
 still lacked that experience.
 
 - Werner
 
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Re: Debuzzing

2009-05-31 Thread Tha_Man



Ole Langbehn wrote:
 
 Hello Nikolaus,
 
 what are the odds of including the hw fix for bug #1024 (oscillating 
 recamping) into the procedure once it's official (or even before that)? 
 I'm trying to decide if I wait a little bit more with sending in my FR to 
 squash both issues at the same time.
 
 Regards,
 
 -- 
 
This is a good question, I'm wondering the same thing: is there a chance
Golden Delicious Computers will offer a fix to bug #1024 within a few weeks
and if so, will it be possible to send in your FR and have both bugs fixed
at the same time?

I'm considering sending my FR in for the debuzzing fix, but the latter case
would obviously have my preference :-)

Kind regards,
Jeroen a.k.a. Tha_Man
-- 
View this message in context: 
http://n2.nabble.com/Debuzzing-tp2736682p3003344.html
Sent from the Openmoko Community mailing list archive at Nabble.com.


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Re: Debuzzing

2009-05-31 Thread Lech Karol Pawłaszek
Tha_Man wrote:
[...]
 Ole Langbehn wrote:
[...]
 what are the odds of including the hw fix for bug #1024 (oscillating 
 recamping) into the procedure once it's official (or even before that)? 
 I'm trying to decide if I wait a little bit more with sending in my FR to 
 squash both issues at the same time.
[...]
 This is a good question, I'm wondering the same thing: is there a chance
 Golden Delicious Computers will offer a fix to bug #1024 within a few weeks
 and if so, will it be possible to send in your FR and have both bugs fixed
 at the same time?

Just to point up that there are more of us which think that this is a
very good question.

 I'm considering sending my FR in for the debuzzing fix, but the latter case
 would obviously have my preference :-)

;-) same here. I'll most probably send my FR for debuzzing, however IF I
can send it only once that would be awesome.

Kind regards,

-- 
Lech Karol Pawłaszek ike
You will never see me fall from grace [KoRn]

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Re: Debuzzing

2009-05-30 Thread Dr. H. Nikolaus Schaller

Am 29.05.2009 um 17:24 schrieb Dr. H. Nikolaus Schaller:

 I should add the status of the Buzz-Rework:

 * I have received back today all devices that we have received so far
 until approx. beginning of this week. They will now go to testing and
 then shipment.

All units have passed the tests and will be shipped after this (long)  
weekend.

Nikolaus


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Re: Debuzzing

2009-05-29 Thread Ole Langbehn
Hello Nikolaus,

what are the odds of including the hw fix for bug #1024 (oscillating 
recamping) into the procedure once it's official (or even before that)? 
I'm trying to decide if I wait a little bit more with sending in my FR to 
squash both issues at the same time.

Regards,

-- 
Freie Software durch Bücherkauf fördern | http://bookzilla.de/


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#1024 was: Re: Debuzzing

2009-05-29 Thread arne anka
 what are the odds of including the hw fix for bug #1024 (oscillating

for those wondering like me:

 http://lists.openmoko.org/pipermail/hardware/2009-May/001192.html

seems, finally for the recamping a fix has been found. a new round of  
fix-parties is to be expected, i assume.

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Re: Debuzzing

2009-05-26 Thread arne anka
 I can ask Openmoko if I can get the batteries for the buzz fixes I've
 been doing (round about 70 now) and then send them out. I doubt they

that certainly would be nice!


 will ship directly to you because of the overhead involved.

which means overhead for you ...

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Re: Debuzzing

2009-05-26 Thread Dr. H. Nikolaus Schaller

Am 23.05.2009 um 18:30 schrieb Dr. H. Nikolaus Schaller:


 Am 23.05.2009 um 14:04 schrieb Yorick Moko:

 any news on the repair?

 Rework has been started this week and the first units have been
 shipped back.

A second batch has been reworked. I will test devices tomorrow and  
then ship out.

Nikolaus





Mobile Office Solutions
by Golden Delicious Computers GmbHCo. KG
Buchenstr. 3
D-82041 Oberhaching
+49-89-54290367
http://www.handheld-linux.com

AG München, HRA 89571
VAT DE253626266
Komplementär:
Golden Delicious Computers Verwaltungs GmbH
Oberhaching, AG München, HRB 16602
Geschäftsführer: Dr. Nikolaus Schaller

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Re: Debuzzing

2009-05-25 Thread Daniel Willmann
Hello,

On Fri, 08 May 2009 10:24:58 +0200
Pander pan...@users.sourceforge.net wrote:

 Timo Jyrinki wrote:
  2009/5/8 Dr. H. Nikolaus Schaller h...@computer.org:
  The rework itself is essentially for free and Openmoko
  provides an additional free battery to make good your efforts and
  the time you don't have the Freerunner to use.
  
  I agree that this is _the_ deal for anyone in EU. Getting a new
  battery in practice covers even the postage costs. Purchased my
  rework already.
  
  Thank you a lot for making this happen, and also to Openmoko Inc for
  showing some support to an initiative like this.
  
  -Timo
 
 I had my phone recently fixed in a fix party in Germany. Do I also
 get a free battery?

hmm, that's interesting.. I wasn't aware of this deal (free battery for
each buzz fix) probably because that wasn't though of yet when I got the
components for the buzz fixes.

I can ask Openmoko if I can get the batteries for the buzz fixes I've
been doing (round about 70 now) and then send them out. I doubt they
will ship directly to you because of the overhead involved.


Regards,
Daniel Willmann


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Re: Debuzzing

2009-05-25 Thread varacanero
Hi,

 If you have several Freerunners to rework, please add as many
 Buzz-Reworks to the shopping cart. This will reduce shipment cost
 compared to single shipment (but there will still be only one free
 battery).

Why can't we send i.e. 4 freerunner from one city in one box, order 4
reworks and get 4 batteries ?
I don't know why we need to send them seperately for our free batteries.

- varacanero



Jon Levell schrieb:
 Hi,
 
 Dr. H. Nikolaus Schaller wrote:
 [blank screen when ordering a debuzzing]
 Not generally. Several people have reported a blank screen that is  
 only shown on the first attempt. But we can't debug that easily,  
 because it appears only for real payments and not in debug mode.
 
 I'll e-mail you off-list.
 
 Jon.
 
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Re: Debuzzing

2009-05-23 Thread Yorick Moko
any news on the repair?
my order status says for quite some time 'Freerunner received.'
is everything going according to shedule?

just curious

y

On Thu, May 14, 2009 at 2:22 PM, Dr. H. Nikolaus Schaller
h...@computer.org wrote:
 Unfortunately no since flashing a blank NOR is a completely different thing.
 Maybe someone from Eindhoven has a Debug Board and can help you?

 Am 14.05.2009 um 14:12 schrieb Atilla Filiz:

 Hello;
 Is it possible to ask for any other minor fix along with  debuzzing? My
 device came with blank NOR and I don't want to buy a debug board just to use
 once. I don't mind paying a few extra €s.


 --
 -
 Atilla Filiz
 Eindhoven University of Technology
 Embedded Systems, Master's Programme
 
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Re: Debuzzing

2009-05-23 Thread Dr. H. Nikolaus Schaller

Am 23.05.2009 um 14:04 schrieb Yorick Moko:

 any news on the repair?

Rework has been started this week and the first units have been  
shipped back.

 my order status says for quite some time 'Freerunner received.'
 is everything going according to shedule?

Mostly.
We did have a public holiday in Germany on Thursday (and a voluntary  
holiday on Friday) this week, so this has delayed completion of the  
first batch this week by the SMD rework company. But I am sure we will  
have the first major batch reworked by mid of next week.

 just curious

I completely understand...


 y

 On Thu, May 14, 2009 at 2:22 PM, Dr. H. Nikolaus Schaller
 h...@computer.org wrote:

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Re: Debuzzing

2009-05-23 Thread Yorick Moko
thanks for the update!
i'm gonna miss the buzz ;-)

On Sat, May 23, 2009 at 6:30 PM, Dr. H. Nikolaus Schaller
h...@computer.org wrote:

 Am 23.05.2009 um 14:04 schrieb Yorick Moko:

 any news on the repair?

 Rework has been started this week and the first units have been
 shipped back.

 my order status says for quite some time 'Freerunner received.'
 is everything going according to shedule?

 Mostly.
 We did have a public holiday in Germany on Thursday (and a voluntary
 holiday on Friday) this week, so this has delayed completion of the
 first batch this week by the SMD rework company. But I am sure we will
 have the first major batch reworked by mid of next week.

 just curious

 I completely understand...


 y

 On Thu, May 14, 2009 at 2:22 PM, Dr. H. Nikolaus Schaller
 h...@computer.org wrote:

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Re: Debuzzing

2009-05-23 Thread Steve Mosher
When OM throws a party nobody leaves with a buzz.

 


Yorick Moko wrote:
 thanks for the update!
 i'm gonna miss the buzz ;-)

 On Sat, May 23, 2009 at 6:30 PM, Dr. H. Nikolaus Schaller
 h...@computer.org wrote:
   
 Am 23.05.2009 um 14:04 schrieb Yorick Moko:

 
 any news on the repair?
   
 Rework has been started this week and the first units have been
 shipped back.

 
 my order status says for quite some time 'Freerunner received.'
 is everything going according to shedule?
   
 Mostly.
 We did have a public holiday in Germany on Thursday (and a voluntary
 holiday on Friday) this week, so this has delayed completion of the
 first batch this week by the SMD rework company. But I am sure we will
 have the first major batch reworked by mid of next week.

 
 just curious
   
 I completely understand...

 
 y

 On Thu, May 14, 2009 at 2:22 PM, Dr. H. Nikolaus Schaller
 h...@computer.org wrote:
   
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Re: Debuzzing

2009-05-23 Thread Dr. H. Nikolaus Schaller

Am 23.05.2009 um 19:44 schrieb Yorick Moko:

 thanks for the update!
 i'm gonna miss the buzz ;-)

Shouldn't be difficult to mix it into the audio path by some open  
source software :)
Maybe, someone has a nice buzz-audio theme file.



 On Sat, May 23, 2009 at 6:30 PM, Dr. H. Nikolaus Schaller
 h...@computer.org wrote:

 Am 23.05.2009 um 14:04 schrieb Yorick Moko:

 any news on the repair?

 Rework has been started this week and the first units have been
 shipped back.

 my order status says for quite some time 'Freerunner received.'
 is everything going according to shedule?

 Mostly.
 We did have a public holiday in Germany on Thursday (and a voluntary
 holiday on Friday) this week, so this has delayed completion of the
 first batch this week by the SMD rework company. But I am sure we  
 will
 have the first major batch reworked by mid of next week.

 just curious

 I completely understand...


 y

 On Thu, May 14, 2009 at 2:22 PM, Dr. H. Nikolaus Schaller
 h...@computer.org wrote:

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Re: Debuzzing in Portugal?

2009-05-15 Thread Jose Luis Perez Diez
El Thursday, 14 de May de 2009 23:55:48 Rui Miguel Silva Seabra va escriure:
 Guys, we're few (but good), can we get some highly skilled solder artisan
 to help with the debuzzing for our phones?

In Caceres Debconf will be a Buzz Fix party. If you cannot be there I sugest 
you to contact David Samblas ( david at tuxbrain dot com)

You could get more information in spanish on: 
http://www.tuxbrain.net/shop/product_info.php?products_id=46 

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Re: Debuzzing

2009-05-14 Thread Dr. H. Nikolaus Schaller

Dear all,
since some of you did not receive our mails (spam filters are  
sometimes too critical), here a status update:


* components have been released by customs and have finally arrived
* so you can now send devices to us
* please follow the rework service instructions (e.g. just send the  
device and no accessories to avoid risk that anything is lost).


http://www.handheld-linux.com/images/Instructions.pdf

* we have got several requests from outside of the EU if we can help -  
and we would be happy to help - but customs handling to avoid paying  
import duties twice (by you and/or by us) are too complex and shipment  
cost is high. So, please organize something in your local region  
yourself. If you need to discuss how to do it, please drop me a mail.



Nikolaus Schaller



Am 13.05.2009 um 19:05 schrieb Leonti Bielski:


From:
http://www.handheld-linux.com/wiki.php?page=Buzz-Rework
When choosing a parcel service, please choose one that allows you to  
track your parcel since we are not responsible for incoming parcels.


Since we already have to sent it with the service with tracking  
there is no point in GD confirming it once more - we should be able  
to see it in our tracking service.


We will confirm anyway, but if it does not arrive - we have no idea  
how to help otherwise...



Leonti


On Wed, May 13, 2009 at 5:53 PM, Yorick Moko yorickm...@gmail.com  
wrote:
Will we get a notification when Golden Delicious has recieved our  
device?


On Wed, May 13, 2009 at 1:45 PM, arne anka openm...@ginguppin.de  
wrote:
 The free battery is a courtesy from Openmoko and is included in  
both
 approaches. OM sends a set of spare batteries to the one who  
organizes
 a party. He hands them out to you during that party. But I don't  
know

 if it applies to I had my phone recently fixed in a fix party in
 Germany or just to future parties.


 at least there where no batteries in braunschweig may 1-3.

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Re: Debuzzing

2009-05-14 Thread Tony Berth
what will be the price of the re-work?

Mentioning 'Hermes', you mean these guys: http://www.hermespaketshop.de/

Thanks

Tony

On Thu, May 14, 2009 at 11:53 AM, Dr. H. Nikolaus Schaller h...@computer.org
 wrote:

 Dear all,since some of you did not receive our mails (spam filters are
 sometimes too critical), here a status update:

 * components have been released by customs and have finally arrived
 * so you can now send devices to us
 * please follow the rework service instructions (e.g. just send the device
 and no accessories to avoid risk that anything is lost).

 http://www.handheld-linux.com/images/Instructions.pdf

 * we have got several requests from outside of the EU if we can help - and
 we would be happy to help - but customs handling to avoid paying import
 duties twice (by you and/or by us) are too complex and shipment cost is
 high. So, please organize something in your local region yourself. If you
 need to discuss how to do it, please drop me a mail.


 Nikolaus Schaller



 Am 13.05.2009 um 19:05 schrieb Leonti Bielski:

 From:
 http://www.handheld-linux.com/wiki.php?page=Buzz-Rework
 When choosing a parcel service, please choose one that allows you to track
 your parcel since we are not responsible for incoming parcels.

 Since we already have to sent it with the service with tracking there is no
 point in GD confirming it once more - we should be able to see it in our
 tracking service.


 We will confirm anyway, but if it does not arrive - we have no idea how to
 help otherwise...

 Leonti


 On Wed, May 13, 2009 at 5:53 PM, Yorick Moko yorickm...@gmail.com wrote:

 Will we get a notification when Golden Delicious has recieved our device?

 On Wed, May 13, 2009 at 1:45 PM, arne anka openm...@ginguppin.de wrote:
  The free battery is a courtesy from Openmoko and is included in both
  approaches. OM sends a set of spare batteries to the one who organizes
  a party. He hands them out to you during that party. But I don't know
  if it applies to I had my phone recently fixed in a fix party in
  Germany or just to future parties.
 
 
  at least there where no batteries in braunschweig may 1-3.
 
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Re: Debuzzing

2009-05-14 Thread Atilla Filiz
Hello;
Is it possible to ask for any other minor fix along with  debuzzing? My
device came with blank NOR and I don't want to buy a debug board just to use
once. I don't mind paying a few extra €s.


-- 
-
Atilla Filiz
Eindhoven University of Technology
Embedded Systems, Master's Programme

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Re: Debuzzing

2009-05-14 Thread Dr. H. Nikolaus Schaller


Am 14.05.2009 um 12:26 schrieb Tony Berth:


what will be the price of the re-work?


Please refer for all detauls to

http://www.handheld-linux.com/wiki.php?page=Buzz-Rework


Mentioning 'Hermes', you mean these guys: http://www.hermespaketshop.de/


Yes, but I think they operate/originate only in Germany. They most  
likely have partners in other countries (http://www.hermespaketshop.de/paketeversenden_international.php 
).


The idea behind is that you don't waste 50 EUR for an overnight  
courier and then have to wait anyway some days until we have repaired.  
And, they have online tracking for small parcels (petite paquet) which  
only provide at much higher tariff. But there may be other shipment  
services with even better conditions.


Nikolaus




Thanks

Tony

On Thu, May 14, 2009 at 11:53 AM, Dr. H. Nikolaus Schaller h...@computer.org 
 wrote:

Dear all,
since some of you did not receive our mails (spam filters are  
sometimes too critical), here a status update:


* components have been released by customs and have finally arrived
* so you can now send devices to us
* please follow the rework service instructions (e.g. just send the  
device and no accessories to avoid risk that anything is lost).


http://www.handheld-linux.com/images/Instructions.pdf

* we have got several requests from outside of the EU if we can help  
- and we would be happy to help - but customs handling to avoid  
paying import duties twice (by you and/or by us) are too complex and  
shipment cost is high. So, please organize something in your local  
region yourself. If you need to discuss how to do it, please drop me  
a mail.



Nikolaus Schaller



Am 13.05.2009 um 19:05 schrieb Leonti Bielski:


From:
http://www.handheld-linux.com/wiki.php?page=Buzz-Rework
When choosing a parcel service, please choose one that allows you  
to track your parcel since we are not responsible for incoming  
parcels.


Since we already have to sent it with the service with tracking  
there is no point in GD confirming it once more - we should be able  
to see it in our tracking service.


We will confirm anyway, but if it does not arrive - we have no idea  
how to help otherwise...



Leonti


On Wed, May 13, 2009 at 5:53 PM, Yorick Moko yorickm...@gmail.com  
wrote:
Will we get a notification when Golden Delicious has recieved our  
device?


On Wed, May 13, 2009 at 1:45 PM, arne anka openm...@ginguppin.de  
wrote:
 The free battery is a courtesy from Openmoko and is included in  
both
 approaches. OM sends a set of spare batteries to the one who  
organizes
 a party. He hands them out to you during that party. But I don't  
know

 if it applies to I had my phone recently fixed in a fix party in
 Germany or just to future parties.


 at least there where no batteries in braunschweig may 1-3.

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Re: Debuzzing

2009-05-14 Thread Dr. H. Nikolaus Schaller
Unfortunately no since flashing a blank NOR is a completely different  
thing. Maybe someone from Eindhoven has a Debug Board and can help you?



Am 14.05.2009 um 14:12 schrieb Atilla Filiz:


Hello;
Is it possible to ask for any other minor fix along with  debuzzing?  
My device came with blank NOR and I don't want to buy a debug board  
just to use once. I don't mind paying a few extra €s.



--
-
Atilla Filiz
Eindhoven University of Technology
Embedded Systems, Master's Programme

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Debuzzing in Portugal?

2009-05-14 Thread Rui Miguel Silva Seabra
Guys, we're few (but good), can we get some highly skilled solder artisan
to help with the debuzzing for our phones?

The only way my GTA02v5 is loud enough to be called normal does carry along
a huge buzz...

Rui

-- 
Fnord.
Today is Prickle-Prickle, the 61st day of Discord in the YOLD 3175
+ No matter how much you do, you never do enough -- unknown
+ Whatever you do will be insignificant,
| but it is very important that you do it -- Gandhi
+ So let's do it...?

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Re: Debuzzing

2009-05-13 Thread Max
В Птн, 08/05/2009 в 10:24 +0200, Pander пишет:

 I had my phone recently fixed in a fix party in Germany. Do I also get a
 free battery?

I'm also interested in this one - should I attend buzz-fix party and get
free battery somehow or it's better to buzz-fix via Nikolaus offer
(Pulster if I'm not mistaken)?

What's the procedure of ordering free battery for phone fixed on
buzz-fix party?

best regards,
Max.


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Re: Debuzzing

2009-05-13 Thread Dr. H. Nikolaus Schaller

Am 13.05.2009 um 12:26 schrieb Max:

 В Птн, 08/05/2009 в 10:24 +0200, Pander пишет:

 I had my phone recently fixed in a fix party in Germany. Do I also  
 get a
 free battery?

 I'm also interested in this one - should I attend buzz-fix party and  
 get
 free battery somehow or it's better to buzz-fix via Nikolaus offer
 (Pulster if I'm not mistaken)?

No, we are Golden Delicious Computers (aka The Handheld-Linux Shop).

 What's the procedure of ordering free battery for phone fixed on
 buzz-fix party?

 best regards,
 Max.

Generally you can choose between looking if someone is organizing a  
buzz-fix party or you can send your device to us for the rework  
service. Both approaches have pros and cons.

E.g. during a party you meet nice people and can take your device back  
immediately. But you may have to travel to distant location - and the  
main requirement is that there must be someone who organizes this at  
all. The rework service results in a much longer time without a  
freerunner but is just as far away from you as the next postal office  
or courier service.

The free battery is a courtesy from Openmoko and is included in both  
approaches. OM sends a set of spare batteries to the one who organizes  
a party. He hands them out to you during that party. But I don't know  
if it applies to I had my phone recently fixed in a fix party in  
Germany or just to future parties.

Hope this clarifies a little and gives you more background information  
for decisions,
Nikolaus
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Re: Debuzzing

2009-05-13 Thread arne anka
 The free battery is a courtesy from Openmoko and is included in both
 approaches. OM sends a set of spare batteries to the one who organizes
 a party. He hands them out to you during that party. But I don't know
 if it applies to I had my phone recently fixed in a fix party in
 Germany or just to future parties.


at least there where no batteries in braunschweig may 1-3.

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Re: Debuzzing

2009-05-13 Thread Yorick Moko
Will we get a notification when Golden Delicious has recieved our device?

On Wed, May 13, 2009 at 1:45 PM, arne anka openm...@ginguppin.de wrote:
 The free battery is a courtesy from Openmoko and is included in both
 approaches. OM sends a set of spare batteries to the one who organizes
 a party. He hands them out to you during that party. But I don't know
 if it applies to I had my phone recently fixed in a fix party in
 Germany or just to future parties.


 at least there where no batteries in braunschweig may 1-3.

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Re: Debuzzing

2009-05-13 Thread Leonti Bielski
From:
http://www.handheld-linux.com/wiki.php?page=Buzz-Rework
When choosing a parcel service, please choose one that allows you to track
your parcel since we are not responsible for incoming parcels.

Since we already have to sent it with the service with tracking there is no
point in GD confirming it once more - we should be able to see it in our
tracking service.

Leonti


On Wed, May 13, 2009 at 5:53 PM, Yorick Moko yorickm...@gmail.com wrote:

 Will we get a notification when Golden Delicious has recieved our device?

 On Wed, May 13, 2009 at 1:45 PM, arne anka openm...@ginguppin.de wrote:
  The free battery is a courtesy from Openmoko and is included in both
  approaches. OM sends a set of spare batteries to the one who organizes
  a party. He hands them out to you during that party. But I don't know
  if it applies to I had my phone recently fixed in a fix party in
  Germany or just to future parties.
 
 
  at least there where no batteries in braunschweig may 1-3.
 
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Re: Debuzzing

2009-05-09 Thread Dr. H. Nikolaus Schaller

Am 08.05.2009 um 21:46 schrieb Jon Levell:

 Dr. H. Nikolaus Schaller wrote:

 expenses. The rework itself is essentially for free and Openmoko
 provides an additional free battery to make good your efforts and the
 time you don't have the Freerunner to use.

 I've tried to order this but when I try and pay via a credit card, I
 get a blank screen. I see that it warns about pop-up blockers on the
 page but I've even tried using IE6 (under Wine) and I still get the
 blank screen.

 Is the payment processing broken at the moment?

Not generally. Several people have reported a blank screen that is  
only shown on the first attempt. But we can't debug that easily,  
because it appears only for real payments and not in debug mode.

According to the logic it *should* be a https protected page from  
either ipayment.de or your bank.
If someone can find out the URL of the blank page that would really  
help us.

Thanks,
Nikolaus


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Re: Debuzzing

2009-05-09 Thread Jon Levell
Hi,

Dr. H. Nikolaus Schaller wrote:
[blank screen when ordering a debuzzing]
 Not generally. Several people have reported a blank screen that is  
 only shown on the first attempt. But we can't debug that easily,  
 because it appears only for real payments and not in debug mode.

I'll e-mail you off-list.

Jon.

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Re: Debuzzing

2009-05-08 Thread Timo Jyrinki
2009/5/8 Dr. H. Nikolaus Schaller h...@computer.org:
 The rework itself is essentially for free and Openmoko
 provides an additional free battery to make good your efforts and the
 time you don't have the Freerunner to use.

I agree that this is _the_ deal for anyone in EU. Getting a new
battery in practice covers even the postage costs. Purchased my rework
already.

Thank you a lot for making this happen, and also to Openmoko Inc for
showing some support to an initiative like this.

-Timo

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Re: Debuzzing

2009-05-08 Thread DJDAS
Marco Trevisan (Treviño) ha scritto:
 Dr. H. Nikolaus Schaller wrote:
   
 2) Therefore we plan to offer this service to all Openmoko owners  
 within the EU harmonized market / tax union (to avoid re-import/export  
 hassle). Please note that there will be a rework fee. The final price  
 is not yet clear (expected to be less than 30 EUR incl. shipment)  
 because we are in intensive discussions with Openmoko how they can  
 help to reduce this fee for you.
 

 Is this rework fee valid also for your customers? Don't you offer a kind
 of warranty?
   
The same for me, I'm your customer too.
Thank you in advance for your answer.
Bye!



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Re: Debuzzing

2009-05-08 Thread Pander
Timo Jyrinki wrote:
 2009/5/8 Dr. H. Nikolaus Schaller h...@computer.org:
 The rework itself is essentially for free and Openmoko
 provides an additional free battery to make good your efforts and the
 time you don't have the Freerunner to use.
 
 I agree that this is _the_ deal for anyone in EU. Getting a new
 battery in practice covers even the postage costs. Purchased my rework
 already.
 
 Thank you a lot for making this happen, and also to Openmoko Inc for
 showing some support to an initiative like this.
 
 -Timo

I had my phone recently fixed in a fix party in Germany. Do I also get a
free battery?

 
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Re: Debuzzing

2009-05-08 Thread Dr. H. Nikolaus Schaller

Am 08.05.2009 um 09:52 schrieb DJDAS:

 Marco Trevisan (Treviño) ha scritto:
 Dr. H. Nikolaus Schaller wrote:

 2) Therefore we plan to offer this service to all Openmoko owners
 within the EU harmonized market / tax union (to avoid re-import/ 
 export
 hassle). Please note that there will be a rework fee. The final  
 price
 is not yet clear (expected to be less than 30 EUR incl. shipment)
 because we are in intensive discussions with Openmoko how they can
 help to reduce this fee for you.


 Is this rework fee valid also for your customers? Don't you offer a  
 kind
 of warranty?

 The same for me, I'm your customer too.
 Thank you in advance for your answer.
 Bye!

Sorry, I missed the first mail.

Maybe, you did not read the final announcement (the 30 EUR was the  
initial upper limit) that there is only 3 EUR left over just that our  
shop software calculates the correct shipment fee that covers shipment  
expenses. The rework itself is essentially for free and Openmoko  
provides an additional free battery to make good your efforts and the  
time you don't have the Freerunner to use.

Nikolaus Schaller



Mobile Office Solutions
by Golden Delicious Computers GmbHCo. KG
Buchenstr. 3
D-82041 Oberhaching
+49-89-54290367
http://www.handheld-linux.com

AG München, HRA 89571
VAT DE253626266
Komplementär:
Golden Delicious Computers Verwaltungs GmbH
Oberhaching, AG München, HRB 16602
Geschäftsführer: Dr. Nikolaus Schaller

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Re: Debuzzing

2009-05-08 Thread Jon Levell
Dr. H. Nikolaus Schaller wrote:

 expenses. The rework itself is essentially for free and Openmoko  
 provides an additional free battery to make good your efforts and the  
 time you don't have the Freerunner to use.

I've tried to order this but when I try and pay via a credit card, I
get a blank screen. I see that it warns about pop-up blockers on the
page but I've even tried using IE6 (under Wine) and I still get the
blank screen.

Is the payment processing broken at the moment?

Jon.


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Re: Debuzzing

2009-05-07 Thread drac2000

I have same request ;-)
I'm in Canada


Jim Ancona wrote:
 
 On Thu, Apr 30, 2009 at 10:17 AM, Dr. H. Nikolaus Schaller
 h...@computer.org wrote:

 Am 28.04.2009 um 22:30 schrieb Dr. H. Nikolaus Schaller:


 2) Therefore we plan to offer this service to all Openmoko owners
 within the EU harmonized market / tax union (to avoid re-import/
 export hassle). Please note that there will be a rework fee. The
 final price is not yet clear (expected to be less than 30 EUR incl.
 shipment) because we are in intensive discussions with Openmoko how
 they can help to reduce this fee for you.

 Openmoko has given us now full support and therefore, we can reduce
 the fee dramatically. A bad news is that you have to cover 2 way
 shipment. But another good news is that Openmoko provides a free
 battery as a gift for each shipment.
 
 Can someone from Openmoko comment on whether there are plans to offer
 something similar outside the EU? I'm in the US, but I'm sure
 Freerunner users elsewhere are also interested.
 
 Jim
 
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Re: Debuzzing

2009-05-06 Thread Dr. H. Nikolaus Schaller

Am 30.04.2009 um 16:17 schrieb Dr. H. Nikolaus Schaller:


 Am 28.04.2009 um 22:30 schrieb Dr. H. Nikolaus Schaller:

 Dear community,

 it is the philisophy of Golden Delicious Computers to find  
 solutions for important topics that the community has and can't  
 solve alone. Therefore, we (Golden Delicious Computers and TRIsoft)  
 have worked behind the scenes and are close to offer a Buzz rework  
 solution that can in principle serve all Freerunner Owners in the  
 EU harmonized market.

 1) We have identified a very good professional SMD rework company  
 in Munich, Germany who are capable and willing to do the rework at  
 low cost and high quality, but only if we deliver batches of  
 collected devices. Since we are experienced in collecting incoming  
 and outgoing shipments, the combination is the solution.

 2) Therefore we plan to offer this service to all Openmoko owners  
 within the EU harmonized market / tax union (to avoid re-import/ 
 export hassle). Please note that there will be a rework fee. The  
 final price is not yet clear (expected to be less than 30 EUR incl.  
 shipment) because we are in intensive discussions with Openmoko how  
 they can help to reduce this fee for you.

 Openmoko has given us now full support and therefore, we can reduce  
 the fee dramatically. A bad news is that you have to cover 2 way  
 shipment. But another good news is that Openmoko provides a free  
 battery as a gift for each shipment.

 3) Rework will take approx. 1 week and could start immediately,  
 provided we get the promised replacement components in time.

 That well need some days so I expect that we can start rework in the  
 second week of May.

Parts are now on air freight and will arrive in Munich within the next  
days.

So it looks as if we can start next week.

 4) If you are interested, please register yourself and your device  
 at the following link. We will then follow up with details about  
 handling, address to send to, time schedule, final pricing etc.

  http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

 This page has now become an order page. Please purchase the service.



 So stay tuned,
 Nikolaus

 
 Mobile Office Solutions
 by Golden Delicious Computers GmbHCo. KG
 Buchenstr. 3
 D-82041 Oberhaching
 +49-89-54290367
 http://www.handheld-linux.com

 AG München, HRA 89571
 VAT DE253626266
 Komplementär:
 Golden Delicious Computers Verwaltungs GmbH
 Oberhaching, AG München, HRB 16602
 Geschäftsführer: Dr. Nikolaus Schaller

 Digital Tools for Independent People
 








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Re: Debuzzing

2009-05-06 Thread Korbinian Rosenegger
Hi

Is it possible to bring the devices to you in person? This could save
shipping costs for all of us who can use the S-Bahn without additional
costs or pass the A995 regularly since it's about 1 km from the next
S-Bahn station (Deisenhofen) or less than 4 km from the A995 to your
address in Oberhaching (distances measured in Google Maps).

cu Korbi



On Tue, 2009-04-28 at 22:30 +0200, Dr.H.NikolausS wrote:
 Dear community,
 
 it is the philisophy of Golden Delicious Computers to find solutions  
 for important topics that the community has and can't solve alone.  
 Therefore, we (Golden Delicious Computers and TRIsoft) have worked  
 behind the scenes and are close to offer a Buzz rework solution that  
 can in principle serve all Freerunner Owners in the EU harmonized  
 market.
 
 1) We have identified a very good professional SMD rework company in  
 Munich, Germany who are capable and willing to do the rework at low  
 cost and high quality, but only if we deliver batches of collected  
 devices. Since we are experienced in collecting incoming and outgoing  
 shipments, the combination is the solution.
 
 2) Therefore we plan to offer this service to all Openmoko owners  
 within the EU harmonized market / tax union (to avoid re-import/export  
 hassle). Please note that there will be a rework fee. The final price  
 is not yet clear (expected to be less than 30 EUR incl. shipment)  
 because we are in intensive discussions with Openmoko how they can  
 help to reduce this fee for you.
 
 3) Rework will take approx. 1 week and could start immediately,  
 provided we get the promised replacement components in time.
 
 4) If you are interested, please register yourself and your device at  
 the following link. We will then follow up with details about  
 handling, address to send to, time schedule, final pricing etc.
 
   http://www.handheld-linux.com/wiki.php?page=Buzz-Rework
 
 So stay tuned,
 Nikolaus
 
 
 Mobile Office Solutions
 by Golden Delicious Computers GmbHCo. KG
 Buchenstr. 3
 D-82041 Oberhaching
 +49-89-54290367
 http://www.handheld-linux.com
 
 AG München, HRA 89571
 VAT DE253626266
 Komplementär:
 Golden Delicious Computers Verwaltungs GmbH
 Oberhaching, AG München, HRB 16602
 Geschäftsführer: Dr. Nikolaus Schaller
 
 Digital Tools for Independent People
 
 
 
 
 
 
 
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Re: Debuzzing

2009-05-06 Thread Vincent MEURISSE
On Wednesday 06 May 2009 22:23:23 Korbinian Rosenegger wrote:
 Is it possible to bring the devices to you in person?
I'm interested too as I don't live too far. Moreover the packing for delivery 
in person is far easier to do than the post one :)
-- 
Vincent MEURISSE

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Re: Debuzzing

2009-05-06 Thread Marco Trevisan (Treviño)
Dr. H. Nikolaus Schaller wrote:
 2) Therefore we plan to offer this service to all Openmoko owners  
 within the EU harmonized market / tax union (to avoid re-import/export  
 hassle). Please note that there will be a rework fee. The final price  
 is not yet clear (expected to be less than 30 EUR incl. shipment)  
 because we are in intensive discussions with Openmoko how they can  
 help to reduce this fee for you.

Is this rework fee valid also for your customers? Don't you offer a kind
of warranty?
If not, can I fix my freerunner in another SMD rework company without
voiding my warranty?

-- 
Treviño's World - Life and Linux
http://www.3v1n0.net/


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Re: Debuzzing

2009-05-06 Thread Dr. H. Nikolaus Schaller

Am 06.05.2009 um 22:23 schrieb Korbinian Rosenegger:

 Hi

 Is it possible to bring the devices to you in person? This could save
 shipping costs for all of us who can use the S-Bahn without additional
 costs or pass the A995 regularly since it's about 1 km from the next
 S-Bahn station (Deisenhofen) or less than 4 km from the A995 to your
 address in Oberhaching (distances measured in Google Maps).

I understand your idea, but we can't manage it that way for several  
reasons, I can't discuss here in detail.

One is that we are not doing the rework ourselves but by a company in  
Munich. So there is no chance for you to wait for the rework.

Then, we think by using Hermes Versand, your cost for shipping in is  
just 4 EUR. So we are not farther away than your next Hermes office  
(see http://www.hermespaketshop.de/ and teh Paketshop Locator).

Finally, the free battery given by Openmoko is thought as compensation  
for the shipping cost.

Best regards,
Nikolaus


 cu Korbi



 On Tue, 2009-04-28 at 22:30 +0200, Dr.H.NikolausS wrote:
 Dear community,

 it is the philisophy of Golden Delicious Computers to find solutions
 for important topics that the community has and can't solve alone.
 Therefore, we (Golden Delicious Computers and TRIsoft) have worked
 behind the scenes and are close to offer a Buzz rework solution that
 can in principle serve all Freerunner Owners in the EU harmonized
 market.

 1) We have identified a very good professional SMD rework company in
 Munich, Germany who are capable and willing to do the rework at low
 cost and high quality, but only if we deliver batches of collected
 devices. Since we are experienced in collecting incoming and outgoing
 shipments, the combination is the solution.

 2) Therefore we plan to offer this service to all Openmoko owners
 within the EU harmonized market / tax union (to avoid re-import/ 
 export
 hassle). Please note that there will be a rework fee. The final price
 is not yet clear (expected to be less than 30 EUR incl. shipment)
 because we are in intensive discussions with Openmoko how they can
 help to reduce this fee for you.

 3) Rework will take approx. 1 week and could start immediately,
 provided we get the promised replacement components in time.

 4) If you are interested, please register yourself and your device at
 the following link. We will then follow up with details about
 handling, address to send to, time schedule, final pricing etc.

  http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

 So stay tuned,
 Nikolaus

 
 Mobile Office Solutions
 by Golden Delicious Computers GmbHCo. KG
 Buchenstr. 3
 D-82041 Oberhaching
 +49-89-54290367
 http://www.handheld-linux.com

 AG München, HRA 89571
 VAT DE253626266
 Komplementär:
 Golden Delicious Computers Verwaltungs GmbH
 Oberhaching, AG München, HRB 16602
 Geschäftsführer: Dr. Nikolaus Schaller

 Digital Tools for Independent People
 






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 community@lists.openmoko.org
 http://lists.openmoko.org/mailman/listinfo/community
 ___
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 community@lists.openmoko.org
 http://lists.openmoko.org/mailman/listinfo/community


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Re: Debuzzing

2009-04-30 Thread Dr. H. Nikolaus Schaller

Am 28.04.2009 um 22:30 schrieb Dr. H. Nikolaus Schaller:

 Dear community,

 it is the philisophy of Golden Delicious Computers to find solutions  
 for important topics that the community has and can't solve alone.  
 Therefore, we (Golden Delicious Computers and TRIsoft) have worked  
 behind the scenes and are close to offer a Buzz rework solution that  
 can in principle serve all Freerunner Owners in the EU harmonized  
 market.

 1) We have identified a very good professional SMD rework company in  
 Munich, Germany who are capable and willing to do the rework at low  
 cost and high quality, but only if we deliver batches of collected  
 devices. Since we are experienced in collecting incoming and  
 outgoing shipments, the combination is the solution.

 2) Therefore we plan to offer this service to all Openmoko owners  
 within the EU harmonized market / tax union (to avoid re-import/ 
 export hassle). Please note that there will be a rework fee. The  
 final price is not yet clear (expected to be less than 30 EUR incl.  
 shipment) because we are in intensive discussions with Openmoko how  
 they can help to reduce this fee for you.

Openmoko has given us now full support and therefore, we can reduce  
the fee dramatically. A bad news is that you have to cover 2 way  
shipment. But another good news is that Openmoko provides a free  
battery as a gift for each shipment.

 3) Rework will take approx. 1 week and could start immediately,  
 provided we get the promised replacement components in time.

That well need some days so I expect that we can start rework in the  
second week of May.

 4) If you are interested, please register yourself and your device  
 at the following link. We will then follow up with details about  
 handling, address to send to, time schedule, final pricing etc.

   http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

This page has now become an order page. Please purchase the service.



 So stay tuned,
 Nikolaus

 
 Mobile Office Solutions
 by Golden Delicious Computers GmbHCo. KG
 Buchenstr. 3
 D-82041 Oberhaching
 +49-89-54290367
 http://www.handheld-linux.com

 AG München, HRA 89571
 VAT DE253626266
 Komplementär:
 Golden Delicious Computers Verwaltungs GmbH
 Oberhaching, AG München, HRB 16602
 Geschäftsführer: Dr. Nikolaus Schaller

 Digital Tools for Independent People
 







___
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community@lists.openmoko.org
http://lists.openmoko.org/mailman/listinfo/community


Re: Debuzzing

2009-04-30 Thread Leonti Bielski
Are there any limitations on shipment?
As fas as I understand you can rework only batches of phones, so if let's
say someones sent it extra fast second day shipment they still will have to
wait for others that have sent phones by extra slow shipment. Right?

Are there any limitations by which date phones should be delivered? (I'm
aware the date is not known yet but lets say rework is scheduled to 11 of
may - phones should be delivered by 8th of may for example).

Or does it work in other way? Will we have to wait for phones of other users
before the rework?

Leonti
On Thu, Apr 30, 2009 at 4:17 PM, Dr. H. Nikolaus Schaller
h...@computer.orgwrote:


 Am 28.04.2009 um 22:30 schrieb Dr. H. Nikolaus Schaller:

  Dear community,
 
  it is the philisophy of Golden Delicious Computers to find solutions
  for important topics that the community has and can't solve alone.
  Therefore, we (Golden Delicious Computers and TRIsoft) have worked
  behind the scenes and are close to offer a Buzz rework solution that
  can in principle serve all Freerunner Owners in the EU harmonized
  market.
 
  1) We have identified a very good professional SMD rework company in
  Munich, Germany who are capable and willing to do the rework at low
  cost and high quality, but only if we deliver batches of collected
  devices. Since we are experienced in collecting incoming and
  outgoing shipments, the combination is the solution.
 
  2) Therefore we plan to offer this service to all Openmoko owners
  within the EU harmonized market / tax union (to avoid re-import/
  export hassle). Please note that there will be a rework fee. The
  final price is not yet clear (expected to be less than 30 EUR incl.
  shipment) because we are in intensive discussions with Openmoko how
  they can help to reduce this fee for you.

 Openmoko has given us now full support and therefore, we can reduce
 the fee dramatically. A bad news is that you have to cover 2 way
 shipment. But another good news is that Openmoko provides a free
 battery as a gift for each shipment.

  3) Rework will take approx. 1 week and could start immediately,
  provided we get the promised replacement components in time.

 That well need some days so I expect that we can start rework in the
 second week of May.

  4) If you are interested, please register yourself and your device
  at the following link. We will then follow up with details about
  handling, address to send to, time schedule, final pricing etc.
 
http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

 This page has now become an order page. Please purchase the service.

 
 
  So stay tuned,
  Nikolaus
 
  
  Mobile Office Solutions
  by Golden Delicious Computers GmbHCo. KG
  Buchenstr. 3
  D-82041 Oberhaching
  +49-89-54290367
  http://www.handheld-linux.com
 
  AG München, HRA 89571
  VAT DE253626266
  Komplementär:
  Golden Delicious Computers Verwaltungs GmbH
  Oberhaching, AG München, HRB 16602
  Geschäftsführer: Dr. Nikolaus Schaller
 
  Digital Tools for Independent People
  
 
 
 
 
 


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 http://lists.openmoko.org/mailman/listinfo/community

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Re: Debuzzing

2009-04-30 Thread Dr. H. Nikolaus Schaller


Am 30.04.2009 um 16:53 schrieb Leonti Bielski:


Are there any limitations on shipment?
As fas as I understand you can rework only batches of phones, so if  
let's say someones sent it extra fast second day shipment they still  
will have to wait for others that have sent phones by extra slow  
shipment. Right?


Most probably yes. But it is not that you have to wait for slow  
phones. Incoming devices are collected until a certain batch is  
completed. That will be brought to the reworker. Rework itself does  
not take much time. But testing, repacking, labeling, shipping out  
again. So I can't estimate yet how fast the inbox fills up and how  
long it takes to move to the outbox.


Are there any limitations by which date phones should be delivered?  
(I'm aware the date is not known yet but lets say rework is  
scheduled to 11 of may - phones should be delivered by 8th of may  
for example).


The main limitation is that you should not send it unneccessarily  
early - because we can't start rework before we have the components in  
our hands. Theoretically, the best fit would be if your phone arrives  
at the same moment as the components...


Or does it work in other way? Will we have to wait for phones of  
other users before the rework?


Generally we try to do it as fast as possible, but please expect  
something between 1 and 2 weeks total processing time - time without a  
FR. This includes 2x shipment + some time in the collection queue.





Leonti
On Thu, Apr 30, 2009 at 4:17 PM, Dr. H. Nikolaus Schaller h...@computer.org 
 wrote:


Am 28.04.2009 um 22:30 schrieb Dr. H. Nikolaus Schaller:

 Dear community,

 it is the philisophy of Golden Delicious Computers to find solutions
 for important topics that the community has and can't solve alone.
 Therefore, we (Golden Delicious Computers and TRIsoft) have worked
 behind the scenes and are close to offer a Buzz rework solution that
 can in principle serve all Freerunner Owners in the EU harmonized
 market.

 1) We have identified a very good professional SMD rework company in
 Munich, Germany who are capable and willing to do the rework at low
 cost and high quality, but only if we deliver batches of collected
 devices. Since we are experienced in collecting incoming and
 outgoing shipments, the combination is the solution.

 2) Therefore we plan to offer this service to all Openmoko owners
 within the EU harmonized market / tax union (to avoid re-import/
 export hassle). Please note that there will be a rework fee. The
 final price is not yet clear (expected to be less than 30 EUR incl.
 shipment) because we are in intensive discussions with Openmoko how
 they can help to reduce this fee for you.

Openmoko has given us now full support and therefore, we can reduce
the fee dramatically. A bad news is that you have to cover 2 way
shipment. But another good news is that Openmoko provides a free
battery as a gift for each shipment.

 3) Rework will take approx. 1 week and could start immediately,
 provided we get the promised replacement components in time.

That well need some days so I expect that we can start rework in the
second week of May.

 4) If you are interested, please register yourself and your device
 at the following link. We will then follow up with details about
 handling, address to send to, time schedule, final pricing etc.

   http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

This page has now become an order page. Please purchase the service.



 So stay tuned,
 Nikolaus

 
 Mobile Office Solutions
 by Golden Delicious Computers GmbHCo. KG
 Buchenstr. 3
 D-82041 Oberhaching
 +49-89-54290367
 http://www.handheld-linux.com

 AG München, HRA 89571
 VAT DE253626266
 Komplementär:
 Golden Delicious Computers Verwaltungs GmbH
 Oberhaching, AG München, HRB 16602
 Geschäftsführer: Dr. Nikolaus Schaller

 Digital Tools for Independent People
 







___
Openmoko community mailing list
community@lists.openmoko.org
http://lists.openmoko.org/mailman/listinfo/community

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community@lists.openmoko.org
http://lists.openmoko.org/mailman/listinfo/community


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Re: Debuzzing

2009-04-30 Thread Jim Ancona
On Thu, Apr 30, 2009 at 10:17 AM, Dr. H. Nikolaus Schaller
h...@computer.org wrote:

 Am 28.04.2009 um 22:30 schrieb Dr. H. Nikolaus Schaller:


 2) Therefore we plan to offer this service to all Openmoko owners
 within the EU harmonized market / tax union (to avoid re-import/
 export hassle). Please note that there will be a rework fee. The
 final price is not yet clear (expected to be less than 30 EUR incl.
 shipment) because we are in intensive discussions with Openmoko how
 they can help to reduce this fee for you.

 Openmoko has given us now full support and therefore, we can reduce
 the fee dramatically. A bad news is that you have to cover 2 way
 shipment. But another good news is that Openmoko provides a free
 battery as a gift for each shipment.

Can someone from Openmoko comment on whether there are plans to offer
something similar outside the EU? I'm in the US, but I'm sure
Freerunner users elsewhere are also interested.

Jim

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Re: Debuzzing

2009-04-30 Thread Leonti Bielski
Understood.
Just bought a rework :)

Another question - you said that phones will be tested, so it got me
thinking - will you have any requirements on distribution installed on
phone?

Leonti

On Thu, Apr 30, 2009 at 5:47 PM, Dr. H. Nikolaus Schaller
h...@computer.orgwrote:


 Am 30.04.2009 um 16:53 schrieb Leonti Bielski:

 Are there any limitations on shipment?
 As fas as I understand you can rework only batches of phones, so if let's
 say someones sent it extra fast second day shipment they still will have to
 wait for others that have sent phones by extra slow shipment. Right?


 Most probably yes. But it is not that you have to wait for slow phones.
 Incoming devices are collected until a certain batch is completed. That will
 be brought to the reworker. Rework itself does not take much time. But
 testing, repacking, labeling, shipping out again. So I can't estimate yet
 how fast the inbox fills up and how long it takes to move to the outbox.

 Are there any limitations by which date phones should be delivered? (I'm
 aware the date is not known yet but lets say rework is scheduled to 11 of
 may - phones should be delivered by 8th of may for example).


 The main limitation is that you should not send it unneccessarily early -
 because we can't start rework before we have the components in our hands.
 Theoretically, the best fit would be if your phone arrives at the same
 moment as the components...

 Or does it work in other way? Will we have to wait for phones of other
 users before the rework?


 Generally we try to do it as fast as possible, but please expect something
 between 1 and 2 weeks total processing time - time without a FR. This
 includes 2x shipment + some time in the collection queue.



 Leonti
 On Thu, Apr 30, 2009 at 4:17 PM, Dr. H. Nikolaus Schaller 
 h...@computer.org wrote:


 Am 28.04.2009 um 22:30 schrieb Dr. H. Nikolaus Schaller:

  Dear community,
 
  it is the philisophy of Golden Delicious Computers to find solutions
  for important topics that the community has and can't solve alone.
  Therefore, we (Golden Delicious Computers and TRIsoft) have worked
  behind the scenes and are close to offer a Buzz rework solution that
  can in principle serve all Freerunner Owners in the EU harmonized
  market.
 
  1) We have identified a very good professional SMD rework company in
  Munich, Germany who are capable and willing to do the rework at low
  cost and high quality, but only if we deliver batches of collected
  devices. Since we are experienced in collecting incoming and
  outgoing shipments, the combination is the solution.
 
  2) Therefore we plan to offer this service to all Openmoko owners
  within the EU harmonized market / tax union (to avoid re-import/
  export hassle). Please note that there will be a rework fee. The
  final price is not yet clear (expected to be less than 30 EUR incl.
  shipment) because we are in intensive discussions with Openmoko how
  they can help to reduce this fee for you.

 Openmoko has given us now full support and therefore, we can reduce
 the fee dramatically. A bad news is that you have to cover 2 way
 shipment. But another good news is that Openmoko provides a free
 battery as a gift for each shipment.

  3) Rework will take approx. 1 week and could start immediately,
  provided we get the promised replacement components in time.

 That well need some days so I expect that we can start rework in the
 second week of May.

  4) If you are interested, please register yourself and your device
  at the following link. We will then follow up with details about
  handling, address to send to, time schedule, final pricing etc.
 
http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

 This page has now become an order page. Please purchase the service.

 
 
  So stay tuned,
  Nikolaus
 
  
  Mobile Office Solutions
  by Golden Delicious Computers GmbHCo. KG
  Buchenstr. 3
  D-82041 Oberhaching
  +49-89-54290367
  http://www.handheld-linux.com
 
  AG München, HRA 89571
  VAT DE253626266
  Komplementär:
  Golden Delicious Computers Verwaltungs GmbH
  Oberhaching, AG München, HRB 16602
  Geschäftsführer: Dr. Nikolaus Schaller
 
  Digital Tools for Independent People
  
 
 
 
 
 


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 http://lists.openmoko.org/mailman/listinfo/community


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 community@lists.openmoko.org
 http://lists.openmoko.org/mailman/listinfo/community



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Re: Debuzzing

2009-04-30 Thread Michel
Hi,

 This page has now become an order page. Please purchase the service.

You talk about the fact that The 2 way shipping cost will be covered by 
the customer. how is this done? Is the 3 euro for sending back the 
device? Or are we charged when the device gets returned?

Kind regards,
Michel

-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.


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Re: Debuzzing

2009-04-30 Thread Leonti Bielski
When you buy it shipping cost is added to your order. Total cost will be
about 13 euros. It's repairing + sending back.

Plus you'll have to send it to them buy the shipping of your choice.
Please someone correct me if I'm wrong.

Leonti

On Thu, Apr 30, 2009 at 9:02 PM, Michel mic...@xternal.nl wrote:

 Hi,

  This page has now become an order page. Please purchase the service.

 You talk about the fact that The 2 way shipping cost will be covered by
 the customer. how is this done? Is the 3 euro for sending back the
 device? Or are we charged when the device gets returned?

 Kind regards,
 Michel

 --
 This message has been scanned for viruses and
 dangerous content by MailScanner, and is
 believed to be clean.


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Re: Debuzzing

2009-04-29 Thread Helge Hafting
Dr. H. Nikolaus Schaller wrote:
 Dear community,
 
 it is the philisophy of Golden Delicious Computers to find solutions  
 for important topics that the community has and can't solve alone.  
 Therefore, we (Golden Delicious Computers and TRIsoft) have worked  
 behind the scenes and are close to offer a Buzz rework solution that  
 can in principle serve all Freerunner Owners in the EU harmonized  
 market.
 
 1) We have identified a very good professional SMD rework company in  
 Munich, Germany who are capable and willing to do the rework at low  
 cost and high quality, but only if we deliver batches of collected  
 devices. Since we are experienced in collecting incoming and outgoing  
 shipments, the combination is the solution.
 

Will they do the bass fix too? For an extra fee probably, as the weak 
bass isn't really a defect. The bass fix (bigger capacitors) was 
published here, can they take a look at that too?

I hope doing both fixes at once will be economical, as most of the work 
is common to both jobs. (Ship the phone only once, take it apart only 
once, reassemble only once, ship it back only once.)

If they verify the buzz fix with a test call, then they'll even verify 
the bass fix didn't break anything at the same time.

 2) Therefore we plan to offer this service to all Openmoko owners  
 within the EU harmonized market / tax union (to avoid re-import/export  
 hassle). 

What is the problem with a country outside EU? If the Norwegian 
government adds a tax or fee, as they usually do, then the payment is my 
problem. Not yours. They post office simply notify me and hold the 
returning package back until I sort it out. All they need to calculate 
tax is the receipt for the repair fee. I guess this is provided anyway, 
as businesses normally provide a receipt.

Helge Hafting

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Re: Debuzzing

2009-04-29 Thread Dr. H. Nikolaus Schaller

Am 29.04.2009 um 10:44 schrieb Helge Hafting:

 Dr. H. Nikolaus Schaller wrote:
 Dear community,

 it is the philisophy of Golden Delicious Computers to find solutions
 for important topics that the community has and can't solve alone.
 Therefore, we (Golden Delicious Computers and TRIsoft) have worked
 behind the scenes and are close to offer a Buzz rework solution that
 can in principle serve all Freerunner Owners in the EU harmonized
 market.

 1) We have identified a very good professional SMD rework company in
 Munich, Germany who are capable and willing to do the rework at low
 cost and high quality, but only if we deliver batches of collected
 devices. Since we are experienced in collecting incoming and outgoing
 shipments, the combination is the solution.


 Will they do the bass fix too? For an extra fee probably, as the weak
 bass isn't really a defect. The bass fix (bigger capacitors) was
 published here, can they take a look at that too?

We have done this but the Bass-Fix is much more complicated (opening the
shields, adding wires etc.) and probability of damaging the device is  
much
higher.

The Buzz-Rework can be done by opening the front cover only (2x Torx).

 I hope doing both fixes at once will be economical, as most of the  
 work
 is common to both jobs. (Ship the phone only once, take it apart only
 once, reassemble only once, ship it back only once.)

 If they verify the buzz fix with a test call, then they'll even verify
 the bass fix didn't break anything at the same time.

 2) Therefore we plan to offer this service to all Openmoko owners
 within the EU harmonized market / tax union (to avoid re-import/ 
 export
 hassle).

 What is the problem with a country outside EU? If the Norwegian
 government adds a tax or fee, as they usually do, then the payment  
 is my
 problem. Not yours. They post office simply notify me and hold the
 returning package back until I sort it out. All they need to calculate
 tax is the receipt for the repair fee. I guess this is provided  
 anyway,
 as businesses normally provide a receipt.

Sure, there is a receipt.

The issue is that we receive incoming packages through German customs
and customs charges a tax based on the value of the incoming goods.
Getting tax exemption is possible but needs a lot of extra paperwork  
and depends
on the country it is coming from.

So we limit it to the EU in the first step. If that works well, we can  
try to find a solution
for other european countries as well.

Nikolaus




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Re: Debuzzing

2009-04-29 Thread Yorick Moko
And what about the sd-card??
that is a very easy fix to do
Joerg advised to fix it also

On Wed, Apr 29, 2009 at 11:36 AM, Dr. H. Nikolaus Schaller
h...@computer.org wrote:

 Am 29.04.2009 um 10:44 schrieb Helge Hafting:

 Dr. H. Nikolaus Schaller wrote:
 Dear community,

 it is the philisophy of Golden Delicious Computers to find solutions
 for important topics that the community has and can't solve alone.
 Therefore, we (Golden Delicious Computers and TRIsoft) have worked
 behind the scenes and are close to offer a Buzz rework solution that
 can in principle serve all Freerunner Owners in the EU harmonized
 market.

 1) We have identified a very good professional SMD rework company in
 Munich, Germany who are capable and willing to do the rework at low
 cost and high quality, but only if we deliver batches of collected
 devices. Since we are experienced in collecting incoming and outgoing
 shipments, the combination is the solution.


 Will they do the bass fix too? For an extra fee probably, as the weak
 bass isn't really a defect. The bass fix (bigger capacitors) was
 published here, can they take a look at that too?

 We have done this but the Bass-Fix is much more complicated (opening the
 shields, adding wires etc.) and probability of damaging the device is
 much
 higher.

 The Buzz-Rework can be done by opening the front cover only (2x Torx).

 I hope doing both fixes at once will be economical, as most of the
 work
 is common to both jobs. (Ship the phone only once, take it apart only
 once, reassemble only once, ship it back only once.)

 If they verify the buzz fix with a test call, then they'll even verify
 the bass fix didn't break anything at the same time.

 2) Therefore we plan to offer this service to all Openmoko owners
 within the EU harmonized market / tax union (to avoid re-import/
 export
 hassle).

 What is the problem with a country outside EU? If the Norwegian
 government adds a tax or fee, as they usually do, then the payment
 is my
 problem. Not yours. They post office simply notify me and hold the
 returning package back until I sort it out. All they need to calculate
 tax is the receipt for the repair fee. I guess this is provided
 anyway,
 as businesses normally provide a receipt.

 Sure, there is a receipt.

 The issue is that we receive incoming packages through German customs
 and customs charges a tax based on the value of the incoming goods.
 Getting tax exemption is possible but needs a lot of extra paperwork
 and depends
 on the country it is coming from.

 So we limit it to the EU in the first step. If that works well, we can
 try to find a solution
 for other european countries as well.

 Nikolaus




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 community@lists.openmoko.org
 http://lists.openmoko.org/mailman/listinfo/community


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Re: Debuzzing

2009-04-29 Thread DJDAS
Dr. H. Nikolaus Schaller ha scritto:
 Dear community,


 2) Therefore we plan to offer this service to all Openmoko owners  
 within the EU harmonized market / tax union (to avoid re-import/export  
 hassle). Please note that there will be a rework fee. The final price  
 is not yet clear (expected to be less than 30 EUR incl. shipment)  
 because we are in intensive discussions with Openmoko how they can  
 help to reduce this fee for you.
 ...
   
 4) If you are interested, please register yourself and your device at  
 the following link. We will then follow up with details about  
 handling, address to send to, time schedule, final pricing etc.

   http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

 So stay tuned,
 Nikolaus

   
Hi,
are there particular offers/facilities for Golden Delicious customers?
Thank you in advance, bye.


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Re: Debuzzing

2009-04-29 Thread Dr. H. Nikolaus Schaller

Am 29.04.2009 um 14:28 schrieb Yorick Moko:

 And what about the sd-card??
 that is a very easy fix to do
 Joerg advised to fix it also

It is not really necessary to do that when using a more recent kernel  
that can switch off the SD card clock: 
http://wiki.openmoko.org/wiki/GPS_Problems

But it does not look very complicated so I will take your suggestion  
and find out what we can do.

Nikolaus



 On Wed, Apr 29, 2009 at 11:36 AM, Dr. H. Nikolaus Schaller
 h...@computer.org wrote:

 Am 29.04.2009 um 10:44 schrieb Helge Hafting:

 Dr. H. Nikolaus Schaller wrote:
 Dear community,

 it is the philisophy of Golden Delicious Computers to find  
 solutions
 for important topics that the community has and can't solve alone.
 Therefore, we (Golden Delicious Computers and TRIsoft) have worked
 behind the scenes and are close to offer a Buzz rework solution  
 that
 can in principle serve all Freerunner Owners in the EU harmonized
 market.

 1) We have identified a very good professional SMD rework company  
 in
 Munich, Germany who are capable and willing to do the rework at low
 cost and high quality, but only if we deliver batches of collected
 devices. Since we are experienced in collecting incoming and  
 outgoing
 shipments, the combination is the solution.


 Will they do the bass fix too? For an extra fee probably, as the  
 weak
 bass isn't really a defect. The bass fix (bigger capacitors) was
 published here, can they take a look at that too?

 We have done this but the Bass-Fix is much more complicated  
 (opening the
 shields, adding wires etc.) and probability of damaging the device is
 much
 higher.

 The Buzz-Rework can be done by opening the front cover only (2x  
 Torx).

 I hope doing both fixes at once will be economical, as most of the
 work
 is common to both jobs. (Ship the phone only once, take it apart  
 only
 once, reassemble only once, ship it back only once.)

 If they verify the buzz fix with a test call, then they'll even  
 verify
 the bass fix didn't break anything at the same time.

 2) Therefore we plan to offer this service to all Openmoko owners
 within the EU harmonized market / tax union (to avoid re-import/
 export
 hassle).

 What is the problem with a country outside EU? If the Norwegian
 government adds a tax or fee, as they usually do, then the payment
 is my
 problem. Not yours. They post office simply notify me and hold the
 returning package back until I sort it out. All they need to  
 calculate
 tax is the receipt for the repair fee. I guess this is provided
 anyway,
 as businesses normally provide a receipt.

 Sure, there is a receipt.

 The issue is that we receive incoming packages through German customs
 and customs charges a tax based on the value of the incoming goods.
 Getting tax exemption is possible but needs a lot of extra paperwork
 and depends
 on the country it is coming from.

 So we limit it to the EU in the first step. If that works well, we  
 can
 try to find a solution
 for other european countries as well.

 Nikolaus




 ___
 Openmoko community mailing list
 community@lists.openmoko.org
 http://lists.openmoko.org/mailman/listinfo/community


 ___
 Openmoko community mailing list
 community@lists.openmoko.org
 http://lists.openmoko.org/mailman/listinfo/community


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Re: Debuzzing

2009-04-29 Thread Yorick Moko
I know the kernel does that,
but I normally boot from SD card,
and when using gps i normally use maps, which are located on the SD card

I think most people will use maps from the sd card and a fair amount
boots regulary from SD

thanks for taking it into consideration
y

On Wed, Apr 29, 2009 at 3:44 PM, Dr. H. Nikolaus Schaller
h...@computer.org wrote:

 Am 29.04.2009 um 14:28 schrieb Yorick Moko:

 And what about the sd-card??
 that is a very easy fix to do
 Joerg advised to fix it also

 It is not really necessary to do that when using a more recent kernel
 that can switch off the SD card clock: 
 http://wiki.openmoko.org/wiki/GPS_Problems

 But it does not look very complicated so I will take your suggestion
 and find out what we can do.

 Nikolaus



 On Wed, Apr 29, 2009 at 11:36 AM, Dr. H. Nikolaus Schaller
 h...@computer.org wrote:

 Am 29.04.2009 um 10:44 schrieb Helge Hafting:

 Dr. H. Nikolaus Schaller wrote:
 Dear community,

 it is the philisophy of Golden Delicious Computers to find
 solutions
 for important topics that the community has and can't solve alone.
 Therefore, we (Golden Delicious Computers and TRIsoft) have worked
 behind the scenes and are close to offer a Buzz rework solution
 that
 can in principle serve all Freerunner Owners in the EU harmonized
 market.

 1) We have identified a very good professional SMD rework company
 in
 Munich, Germany who are capable and willing to do the rework at low
 cost and high quality, but only if we deliver batches of collected
 devices. Since we are experienced in collecting incoming and
 outgoing
 shipments, the combination is the solution.


 Will they do the bass fix too? For an extra fee probably, as the
 weak
 bass isn't really a defect. The bass fix (bigger capacitors) was
 published here, can they take a look at that too?

 We have done this but the Bass-Fix is much more complicated
 (opening the
 shields, adding wires etc.) and probability of damaging the device is
 much
 higher.

 The Buzz-Rework can be done by opening the front cover only (2x
 Torx).

 I hope doing both fixes at once will be economical, as most of the
 work
 is common to both jobs. (Ship the phone only once, take it apart
 only
 once, reassemble only once, ship it back only once.)

 If they verify the buzz fix with a test call, then they'll even
 verify
 the bass fix didn't break anything at the same time.

 2) Therefore we plan to offer this service to all Openmoko owners
 within the EU harmonized market / tax union (to avoid re-import/
 export
 hassle).

 What is the problem with a country outside EU? If the Norwegian
 government adds a tax or fee, as they usually do, then the payment
 is my
 problem. Not yours. They post office simply notify me and hold the
 returning package back until I sort it out. All they need to
 calculate
 tax is the receipt for the repair fee. I guess this is provided
 anyway,
 as businesses normally provide a receipt.

 Sure, there is a receipt.

 The issue is that we receive incoming packages through German customs
 and customs charges a tax based on the value of the incoming goods.
 Getting tax exemption is possible but needs a lot of extra paperwork
 and depends
 on the country it is coming from.

 So we limit it to the EU in the first step. If that works well, we
 can
 try to find a solution
 for other european countries as well.

 Nikolaus




 ___
 Openmoko community mailing list
 community@lists.openmoko.org
 http://lists.openmoko.org/mailman/listinfo/community


 ___
 Openmoko community mailing list
 community@lists.openmoko.org
 http://lists.openmoko.org/mailman/listinfo/community


 ___
 Openmoko community mailing list
 community@lists.openmoko.org
 http://lists.openmoko.org/mailman/listinfo/community


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http://lists.openmoko.org/mailman/listinfo/community


Re: Debuzzing

2009-04-29 Thread Al Johnson
On Wednesday 29 April 2009, Yorick Moko wrote:
 I know the kernel does that,
 but I normally boot from SD card,
 and when using gps i normally use maps, which are located on the SD card

In my experience the capacitor isn't needed. I don't have it, have both maps 
and rootfs on SD, and don't have problems with GPS. Tests at the time of the 
kernel fix showed the GPS performing to specification even during SD activity.

The second part of the kernel fix was to default the SD drive strength to the 
minimum instead of the higher level it previously used. This has a similar 
electrical effect to the capacitor, but applies to all the SD data lines, not 
just the clock line.

 I think most people will use maps from the sd card and a fair amount
 boots regulary from SD

 thanks for taking it into consideration
 y

 On Wed, Apr 29, 2009 at 3:44 PM, Dr. H. Nikolaus Schaller

 h...@computer.org wrote:
  Am 29.04.2009 um 14:28 schrieb Yorick Moko:
  And what about the sd-card??
  that is a very easy fix to do
  Joerg advised to fix it also
 
  It is not really necessary to do that when using a more recent kernel
  that can switch off the SD card clock:
  http://wiki.openmoko.org/wiki/GPS_Problems
 
  But it does not look very complicated so I will take your suggestion
  and find out what we can do.
 
  Nikolaus


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Debuzzing

2009-04-28 Thread Dr . H . Nikolaus Schaller
Dear community,

it is the philisophy of Golden Delicious Computers to find solutions  
for important topics that the community has and can't solve alone.  
Therefore, we (Golden Delicious Computers and TRIsoft) have worked  
behind the scenes and are close to offer a Buzz rework solution that  
can in principle serve all Freerunner Owners in the EU harmonized  
market.

1) We have identified a very good professional SMD rework company in  
Munich, Germany who are capable and willing to do the rework at low  
cost and high quality, but only if we deliver batches of collected  
devices. Since we are experienced in collecting incoming and outgoing  
shipments, the combination is the solution.

2) Therefore we plan to offer this service to all Openmoko owners  
within the EU harmonized market / tax union (to avoid re-import/export  
hassle). Please note that there will be a rework fee. The final price  
is not yet clear (expected to be less than 30 EUR incl. shipment)  
because we are in intensive discussions with Openmoko how they can  
help to reduce this fee for you.

3) Rework will take approx. 1 week and could start immediately,  
provided we get the promised replacement components in time.

4) If you are interested, please register yourself and your device at  
the following link. We will then follow up with details about  
handling, address to send to, time schedule, final pricing etc.

http://www.handheld-linux.com/wiki.php?page=Buzz-Rework

So stay tuned,
Nikolaus


Mobile Office Solutions
by Golden Delicious Computers GmbHCo. KG
Buchenstr. 3
D-82041 Oberhaching
+49-89-54290367
http://www.handheld-linux.com

AG München, HRA 89571
VAT DE253626266
Komplementär:
Golden Delicious Computers Verwaltungs GmbH
Oberhaching, AG München, HRB 16602
Geschäftsführer: Dr. Nikolaus Schaller

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