Re: [dspace-tech] Re: 500 Service Unavailable in Dspace 7.6.1

[Abdellah Adghar]

Yes right.the problem is between backend and frontend.

Le mar. 23 avr. 2024, 21:15, DSpace Technical Support <
dspace-tech@googlegroups.com> a écrit :

> Hi,
>
> Please also see our Troubleshooting Guide for DSpace 7 (and above):
> https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)
>
> This 500 exception is a general error that is also documented in our
> "Common Installation Problems".  Usually it's a misconfiguration or
> communication issue between your UI and REST API.  See also the hints at
> https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-%22500ServiceUnavailable%22fromtheUserInterface
>
> Tim
>
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> 
> .
>

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[dspace-tech] Re: 500 Service Unavailable in Dspace 7.6.1

[DSpace Technical Support]

Hi,

Please also see our Troubleshooting Guide for DSpace 7 (and 
above): 
https://wiki.lyrasis.org/display/DSPACE/Troubleshoot+an+error#Troubleshootanerror-DSpace7.x(orabove)

This 500 exception is a general error that is also documented in our 
"Common Installation Problems".  Usually it's a misconfiguration or 
communication issue between your UI and REST API.  See also the hints 
at 
https://wiki.lyrasis.org/display/DSDOC7x/Installing+DSpace#InstallingDSpace-%22500ServiceUnavailable%22fromtheUserInterface

Tim

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[dspace-tech] Re: 500 Service Unavailable in Dspace 7.6.1

[Victorhugo Bisangwa]

Dear Nadeem,

Kindly do an inspect element on the browser(while accessing from both WWW 
and locally) and check the console tab for errors that are displayed. This 
will be helpful in troubleshooting.

On Tuesday, April 16, 2024 at 9:13:11 AM UTC+2 Nadeem Sohail wrote:

> Dear Professional Colleagues,
>
> I hope this message finds you well.
>
> I am reaching out to seek guidance regarding an issue I am encountering 
> with my DSpace 7.6.1 installation on Ubuntu 22.04. After configuring all 
> the necessary requirements, the platform is functioning smoothly within our 
> local area network (LAN) via the domain name: 
> http://digitallibrary.thecityschool.edu.pk:4000/500. However, when 
> attempting to connect from the World Wide Web (WWW), I am encountering the 
> following error:
>
> "
> *500Service Unavailable*
>
> The server is temporarily unable to service your request due to 
> maintenance downtime or capacity problems. Please try again later."
>
> I have thoroughly reviewed the setup and am uncertain of the cause of this 
> issue. Therefore, I kindly request your expertise and assistance in 
> resolving it. Any insights or suggestions you could provide would be 
> immensely appreciated.
>
> Thank you very much for your time and consideration. I look forward to 
> your guidance and support.
> [image: image.png]
>
> [image: image.png]
>
>
>
>
>
> With kindest regards,
> 
>
> *Nadeem Sohail – Manager Libraries *
>
> Head Office - The City School Network
>
> 31 Industrial Area, Gurumangat Road, Gulberg III, Lahore
>
>  +92 (42) 111 444 123 <+92%2042%20111%20444%20123> – Ext: 394
>
> www.thecityschool.edu.pk
>

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