Re: Issuing a refund: how to record it and have it show up in the Customer Report
Robert, Would the Credit Note facility not suit to record what essentially becomes a reversal of part of an Invoice which would be included in the Customer report? The discussion of the implementation is not all that clear in the manual (https://www.gnucash.org/docs/v2.6/C/gnucash-help/busnss-ar-invoices1.html#busnss-ar-invoicenew2) but there is a little more in the Wiki mainly about it's future implementation in 2012? I gather it was been implemented in 2.6. The Tutorial and Concepts guide mentions it in the section on Invoices but does not discuss what it does in any detail . What a Credit Note should do in principle is to credit the Accounts Receivable by the amount of the repayment and debit any Sales Revenue (Income) and any associated Tax accounts to reverse the corresponding parts of the original transaction. The implementation of the business features is normally pretty rigorous in GnuCash so I think this is what will occur. Frequently in accounting practice th reversal of the Revenue componentis done by debiting a contra account to the Sales Revenue often called Sales Returns and Allowances. I.e. you have a Summary placeholder account Nett Revenue which has Sales Revenue and Sales Returns and Allowances as child accounts summing into it. Accountants generally prefer this way of doing it as it makes clear how much of the total revenue has had to be refunded which most managers would want to control. You could also simply debit the Sales Revenue account directly with a note in the Description/memo fields if this is not something you need to manage I have not yet checked out whether the Credit Note does actually reverse both part of the original Sales revenue account and any Tax accounts affected, but as it uses the Invoice structure to implement it, it should do so using any tax tables you have in place for your Invoices. When you make the actual repayment to the customer, the transaction will be a credit to your Check/Bank account for the amount of the refund and a corresponding debit to the Accounts Receivable for the amount of the refund which reverses the credit entry made to Accounts Receivable when you post the Credit Note. David Cousens - David Cousens -- Sent from: http://gnucash.1415818.n4.nabble.com/GnuCash-User-f1415819.html ___ gnucash-user mailing list gnucash-user@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-user - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
RE: Issuing a refund: how to record it and have it show up in the Customer Report
If the client has paid for one year, you add it to her account and then you deduct the amounts for the time spent (months) then add to your bank/csh account the balance. Then you pay her. -Original Message- From: gnucash-user [mailto:gnucash-user-bounces+cmaloney4=talktalk@gnucash.org] On Behalf Of Robert Heller Sent: Wednesday, August 30, 2017 11:16 PM To: gnucash-user@gnucash.org Subject: Issuing a refund: how to record it and have it show up in the Customer Report I provide web hosting and some of my clients pay upfront for 1 year. A client has closed her site, before the year is up and I'd like to issue a refund. How do I do this so it is properly recorded in her Customer Report? I know I can easily just record a check and take it out of the income account, but I would like to include useful paperwork with the check I send and I was thinking a Customer Report would be the right thing. (Or maybe not?) -- Robert Heller -- 978-544-6933 Deepwoods Software-- Custom Software Services http://www.deepsoft.com/ -- Linux Administration Services hel...@deepsoft.com -- Webhosting Services ___ gnucash-user mailing list gnucash-user@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-user - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. --- This email has been checked for viruses by AVG. http://www.avg.com ___ gnucash-user mailing list gnucash-user@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-user - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Issuing a refund: how to record it and have it show up in the Customer Report
I provide web hosting and some of my clients pay upfront for 1 year. A client has closed her site, before the year is up and I'd like to issue a refund. How do I do this so it is properly recorded in her Customer Report? I know I can easily just record a check and take it out of the income account, but I would like to include useful paperwork with the check I send and I was thinking a Customer Report would be the right thing. (Or maybe not?) -- Robert Heller -- 978-544-6933 Deepwoods Software-- Custom Software Services http://www.deepsoft.com/ -- Linux Administration Services hel...@deepsoft.com -- Webhosting Services ___ gnucash-user mailing list gnucash-user@gnucash.org https://lists.gnucash.org/mailman/listinfo/gnucash-user - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Arbitrary css in a report
Hi there, The tax invoice report has an extremely helpful option that allows you to specify the name of an arbitrary css file to invoke in the resulting report. I'd love to be able to do this in other reports but I can't just steal the tax invoice code because it uses eguile, which the others don't, so the structure is different. Can anyone say what code fragment to add at what point to just get the resulting report so that "https://lists.gnucash.org/mailman/listinfo/gnucash-user - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
