Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

Thanks John!

On Sat, Mar 9, 2024 at 9:25 AM john  wrote:

> No, that's a re-bundling of GnuCash 5.5 for Windows with a rebuilt
> WebKitGtk so that it doesn't crash when you try to run a business or chart
> report. There are no changes to GnuCash itself.
>
> The fix for the left-over splits from editing an auto-completed
> transaction will be in GnuCash 5.6. Flatpak and Windows users can get it
> from a nightly build, otherwise you have to wait a few weeks.
>
> But we now know that it's caused by a dangling pointer in the account's
> split list from a second run of autocomplete. You can safely ignore
> it--meaning don't check it when reconciling--and it will go away when you
> end the session.
>
> Regards,
> John Ralls
>
> > On Mar 9, 2024, at 02:00, Jack Slater  wrote:
> >
> > Oh ok. Happy to. I guess I was expecting a 5.51 or something to
> > differentiate the releases.
> >
> > On Fri, Mar 8, 2024 at 4:09 PM David H  wrote:
> >
> >> Jack,
> >>
> >> John Ralls released an updated version of 5.5 on 21 Feb -
> >>
> https://lists.gnucash.org/pipermail/gnucash-user/2024-February/110886.html
> >> - I assume if you re-download the Windows version at Gncash.org you will
> >> pick it up ?
> >>
> >> Cheers David H.
> >>
> >> On Sat, 9 Mar 2024 at 04:57, Jack Slater 
> wrote:
> >>
> >>> Revisiting the bug log (after another rogue transaction and crash
> today)
> >>> and I see John's notes about fixing but I'm guessing it's not in 5.5?
> >>> That's what I'm running and all I see on the web site.
> >>>
> >>> On Thu, Feb 8, 2024 at 11:12 AM Patrick James <
> patrickjame...@comcast.net
> 
> >>> wrote:
> >>>
>  Save, Exit, and Reload will clear the rouge transactions.
> 
> 
> > On 02/08/2024 8:54 AM PST Jack Slater 
> wrote:
> >
> >
> > Anything coming soon to fix this?
> >
> > On Thu, Jan 25, 2024 at 12:26 PM Patrick James <
>  patrickjame...@comcast.net mailto:patrickjame...@comcast.net> wrote:
> >
> >> This is bug 799093, and John Ralls has not asked additional
> >>> questions
>  after I was able to reliably reproduce (part of) the issue, so,
> >>> hopefully,
>  there is sufficient information to find the bug.
> >>
> >> https://bugs.gnucash.org/show_bug.cgi?id=799093
> >>
> >> s by using Reply-To-List or Reply-All.
> >>
> >
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Re: [GNC] Maddening!!!!!!!!

[john]

No, that's a re-bundling of GnuCash 5.5 for Windows with a rebuilt WebKitGtk so 
that it doesn't crash when you try to run a business or chart report. There are 
no changes to GnuCash itself.

The fix for the left-over splits from editing an auto-completed transaction 
will be in GnuCash 5.6. Flatpak and Windows users can get it from a nightly 
build, otherwise you have to wait a few weeks.

But we now know that it's caused by a dangling pointer in the account's split 
list from a second run of autocomplete. You can safely ignore it--meaning don't 
check it when reconciling--and it will go away when you end the session.

Regards,
John Ralls

> On Mar 9, 2024, at 02:00, Jack Slater  wrote:
> 
> Oh ok. Happy to. I guess I was expecting a 5.51 or something to
> differentiate the releases.
> 
> On Fri, Mar 8, 2024 at 4:09 PM David H  wrote:
> 
>> Jack,
>> 
>> John Ralls released an updated version of 5.5 on 21 Feb -
>> https://lists.gnucash.org/pipermail/gnucash-user/2024-February/110886.html
>> - I assume if you re-download the Windows version at Gncash.org you will
>> pick it up ?
>> 
>> Cheers David H.
>> 
>> On Sat, 9 Mar 2024 at 04:57, Jack Slater  wrote:
>> 
>>> Revisiting the bug log (after another rogue transaction and crash today)
>>> and I see John's notes about fixing but I'm guessing it's not in 5.5?
>>> That's what I'm running and all I see on the web site.
>>> 
>>> On Thu, Feb 8, 2024 at 11:12 AM Patrick James >>> 
>>> wrote:
>>> 
 Save, Exit, and Reload will clear the rouge transactions.
 
 
> On 02/08/2024 8:54 AM PST Jack Slater  wrote:
> 
> 
> Anything coming soon to fix this?
> 
> On Thu, Jan 25, 2024 at 12:26 PM Patrick James <
 patrickjame...@comcast.net mailto:patrickjame...@comcast.net> wrote:
> 
>> This is bug 799093, and John Ralls has not asked additional
>>> questions
 after I was able to reliably reproduce (part of) the issue, so,
>>> hopefully,
 there is sufficient information to find the bug.
>> 
>> https://bugs.gnucash.org/show_bug.cgi?id=799093
>> 
>> s by using Reply-To-List or Reply-All.
>> 
> 
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>> 
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

Oh ok. Happy to. I guess I was expecting a 5.51 or something to
differentiate the releases.

On Fri, Mar 8, 2024 at 4:09 PM David H  wrote:

> Jack,
>
> John Ralls released an updated version of 5.5 on 21 Feb -
> https://lists.gnucash.org/pipermail/gnucash-user/2024-February/110886.html
> - I assume if you re-download the Windows version at Gncash.org you will
> pick it up ?
>
> Cheers David H.
>
> On Sat, 9 Mar 2024 at 04:57, Jack Slater  wrote:
>
>> Revisiting the bug log (after another rogue transaction and crash today)
>> and I see John's notes about fixing but I'm guessing it's not in 5.5?
>> That's what I'm running and all I see on the web site.
>>
>> On Thu, Feb 8, 2024 at 11:12 AM Patrick James > >
>> wrote:
>>
>> > Save, Exit, and Reload will clear the rouge transactions.
>> >
>> >
>> > > On 02/08/2024 8:54 AM PST Jack Slater  wrote:
>> > >
>> > >
>> > > Anything coming soon to fix this?
>> > >
>> > > On Thu, Jan 25, 2024 at 12:26 PM Patrick James <
>> > patrickjame...@comcast.net mailto:patrickjame...@comcast.net> wrote:
>> > >
>> > > > This is bug 799093, and John Ralls has not asked additional
>> questions
>> > after I was able to reliably reproduce (part of) the issue, so,
>> hopefully,
>> > there is sufficient information to find the bug.
>> > > >
>> > > > https://bugs.gnucash.org/show_bug.cgi?id=799093
>> > > >
>> > > > s by using Reply-To-List or Reply-All.
>> > > >
>> > >
>> > ___
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>> >
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Re: [GNC] Maddening!!!!!!!!

[David H]

Jack,

John Ralls released an updated version of 5.5 on 21 Feb -
https://lists.gnucash.org/pipermail/gnucash-user/2024-February/110886.html
- I assume if you re-download the Windows version at Gncash.org you will
pick it up ?

Cheers David H.

On Sat, 9 Mar 2024 at 04:57, Jack Slater  wrote:

> Revisiting the bug log (after another rogue transaction and crash today)
> and I see John's notes about fixing but I'm guessing it's not in 5.5?
> That's what I'm running and all I see on the web site.
>
> On Thu, Feb 8, 2024 at 11:12 AM Patrick James 
> wrote:
>
> > Save, Exit, and Reload will clear the rouge transactions.
> >
> >
> > > On 02/08/2024 8:54 AM PST Jack Slater  wrote:
> > >
> > >
> > > Anything coming soon to fix this?
> > >
> > > On Thu, Jan 25, 2024 at 12:26 PM Patrick James <
> > patrickjame...@comcast.net mailto:patrickjame...@comcast.net> wrote:
> > >
> > > > This is bug 799093, and John Ralls has not asked additional questions
> > after I was able to reliably reproduce (part of) the issue, so,
> hopefully,
> > there is sufficient information to find the bug.
> > > >
> > > > https://bugs.gnucash.org/show_bug.cgi?id=799093
> > > >
> > > > s by using Reply-To-List or Reply-All.
> > > >
> > >
> > ___
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

Revisiting the bug log (after another rogue transaction and crash today)
and I see John's notes about fixing but I'm guessing it's not in 5.5?
That's what I'm running and all I see on the web site.

On Thu, Feb 8, 2024 at 11:12 AM Patrick James 
wrote:

> Save, Exit, and Reload will clear the rouge transactions.
>
>
> > On 02/08/2024 8:54 AM PST Jack Slater  wrote:
> >
> >
> > Anything coming soon to fix this?
> >
> > On Thu, Jan 25, 2024 at 12:26 PM Patrick James <
> patrickjame...@comcast.net mailto:patrickjame...@comcast.net> wrote:
> >
> > > This is bug 799093, and John Ralls has not asked additional questions
> after I was able to reliably reproduce (part of) the issue, so, hopefully,
> there is sufficient information to find the bug.
> > >
> > > https://bugs.gnucash.org/show_bug.cgi?id=799093
> > >
> > > s by using Reply-To-List or Reply-All.
> > >
> >
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Re: [GNC] Maddening!!!!!!!!

[Patrick James]

Save, Exit, and Reload will clear the rouge transactions.
 

> On 02/08/2024 8:54 AM PST Jack Slater  wrote:
>  
>  
> Anything coming soon to fix this?
> 
> On Thu, Jan 25, 2024 at 12:26 PM Patrick James  mailto:patrickjame...@comcast.net> wrote:
> 
> > This is bug 799093, and John Ralls has not asked additional questions after 
> > I was able to reliably reproduce (part of) the issue, so, hopefully, there 
> > is sufficient information to find the bug.
> > 
> > https://bugs.gnucash.org/show_bug.cgi?id=799093
> > 
> > s by using Reply-To-List or Reply-All.
> > 
> 
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Re: [GNC] Maddening!!!!!!!!

[john]

Probably not because I've been working for the last several weeks on getting 
WebKit buildable on Windows so we can have Windows releases with working 
reports.

Regards,
John Ralls


> On Feb 8, 2024, at 08:54, Jack Slater  wrote:
> 
> Anything coming soon to fix this?
> 
> On Thu, Jan 25, 2024 at 12:26 PM Patrick James 
> wrote:
> 
>> This is bug 799093, and John Ralls has not asked additional questions
>> after I was able to reliably reproduce (part of) the issue, so, hopefully,
>> there is sufficient information to find the bug.
>> 
>> https://bugs.gnucash.org/show_bug.cgi?id=799093
>> 
>> 
>>> On 01/25/2024 10:02 AM PST Jack Slater  wrote:
>>> 
>>> 
>>> I'm back! Reconciling a credit card account today. Another "rogue"
>>> transaction created in the reconcile register (image attached).
>>> However it's NOT in the account ledger (image attached)!! When I try to
>>> edit the reconcile transaction I get an error message reading "Target
>> split
>>> is currently hidden in this register" (also attached). I know I read a
>> bug
>>> report on this action and I thought I could add more evidence in hopes of
>>> getting the issue resolved.
>>> 
>>> [image: there.jpg]
>>> [image: not there.jpg]
>>> 
>>> [image: error.jpg]
>>> 
>>> On Thu, Jan 11, 2024 at 5:48 PM Jim DeLaHunt 
>> wrote:
>>> 
 Jack:
 
 On 2024-01-11 09:11, Jack Slater wrote:
> 90 minutes of reconciling down the drain with a crash near the end
>> of the
> final account
 My commiserations. Yes, it is maddening to lose 90 minutes of work when
 the tech decides to fail you.
> ... Oddly, even though GnuC auto saves periodically, it seems
> none of any add/delete/balance transactions were saved in any
>> account!
 Why
> would that be
 
 I can think of several interesting directions you could take this
>> thread:
 
 Why didn't GnuCash seem to preserve any of the changes in my 90 minutes
 of work?
 
 How can I change my workflow so that I lose less work when the tech
 decides to fail me?
 
 How can I improve the way I write message to this list, so that I get
 more helpful answers?
 
 How can I stop these tech failures from happening?
 
 On that last point, I can offer two concrete suggestions:
 
 1. GnuCash has a "Check and Repair" feature which is useful to try when
 you are concerned about "rogue" transactions and such. Try going to the
 Accounts tab of the main window, and select menu item Actions -- Check
 and Repair -- Repair All. This menu is described a little in the
>> GnuCash
 manual, section 4.2.1.4. "Account Tree - Actions Menu", at
 <
 
>> https://www.gnucash.org/docs/v5/C/gnucash-manual/gui-acct-tree.html#AccTree-actions-menu
> .
 
 2. The text in your "Entry Point Not Found" dialogue, which GnuCash
 displays when it crashes, has been discussed on this list recently.  It
 is described in a bug report at
 . It is suspected to
>> be
 problem from GnuCash 5.4 leaving pieces behind when GnuCash 5.5
 installs. There is a workaround there:
 
 a. Use the File Explorer to open "C:\Program Files (x86)\gnucash\bin\"
 
 b. If there is a file named "libxmlsec1.dll" present, but no file named
 "libxmlsec.dll", then rename file "libxmlsec1.dll" to the name
 "libxmlsec.dll" (without the trailing "1").
 
 I do not use GnuCash on Windows, so I have no experience with this
 problem. I only know what I read. If you ask this list directly about
 how to work around this bug, Windows users may be able to give you
 better help.
 
 I hope this helps,
  —Jim DeLaHunt
 
 
 
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

Anything coming soon to fix this?

On Thu, Jan 25, 2024 at 12:26 PM Patrick James 
wrote:

> This is bug 799093, and John Ralls has not asked additional questions
> after I was able to reliably reproduce (part of) the issue, so, hopefully,
> there is sufficient information to find the bug.
>
> https://bugs.gnucash.org/show_bug.cgi?id=799093
>
>
> > On 01/25/2024 10:02 AM PST Jack Slater  wrote:
> >
> >
> > I'm back! Reconciling a credit card account today. Another "rogue"
> > transaction created in the reconcile register (image attached).
> > However it's NOT in the account ledger (image attached)!! When I try to
> > edit the reconcile transaction I get an error message reading "Target
> split
> > is currently hidden in this register" (also attached). I know I read a
> bug
> > report on this action and I thought I could add more evidence in hopes of
> > getting the issue resolved.
> >
> > [image: there.jpg]
> > [image: not there.jpg]
> >
> > [image: error.jpg]
> >
> > On Thu, Jan 11, 2024 at 5:48 PM Jim DeLaHunt 
> wrote:
> >
> > > Jack:
> > >
> > > On 2024-01-11 09:11, Jack Slater wrote:
> > > > 90 minutes of reconciling down the drain with a crash near the end
> of the
> > > > final account
> > > My commiserations. Yes, it is maddening to lose 90 minutes of work when
> > > the tech decides to fail you.
> > > > ... Oddly, even though GnuC auto saves periodically, it seems
> > > > none of any add/delete/balance transactions were saved in any
> account!
> > > Why
> > > > would that be
> > >
> > > I can think of several interesting directions you could take this
> thread:
> > >
> > > Why didn't GnuCash seem to preserve any of the changes in my 90 minutes
> > > of work?
> > >
> > > How can I change my workflow so that I lose less work when the tech
> > > decides to fail me?
> > >
> > > How can I improve the way I write message to this list, so that I get
> > > more helpful answers?
> > >
> > > How can I stop these tech failures from happening?
> > >
> > > On that last point, I can offer two concrete suggestions:
> > >
> > > 1. GnuCash has a "Check and Repair" feature which is useful to try when
> > > you are concerned about "rogue" transactions and such. Try going to the
> > > Accounts tab of the main window, and select menu item Actions -- Check
> > > and Repair -- Repair All. This menu is described a little in the
> GnuCash
> > > manual, section 4.2.1.4. "Account Tree - Actions Menu", at
> > > <
> > >
> https://www.gnucash.org/docs/v5/C/gnucash-manual/gui-acct-tree.html#AccTree-actions-menu
> > > >.
> > >
> > > 2. The text in your "Entry Point Not Found" dialogue, which GnuCash
> > > displays when it crashes, has been discussed on this list recently.  It
> > > is described in a bug report at
> > > . It is suspected to
> be
> > > problem from GnuCash 5.4 leaving pieces behind when GnuCash 5.5
> > > installs. There is a workaround there:
> > >
> > > a. Use the File Explorer to open "C:\Program Files (x86)\gnucash\bin\"
> > >
> > > b. If there is a file named "libxmlsec1.dll" present, but no file named
> > > "libxmlsec.dll", then rename file "libxmlsec1.dll" to the name
> > > "libxmlsec.dll" (without the trailing "1").
> > >
> > > I do not use GnuCash on Windows, so I have no experience with this
> > > problem. I only know what I read. If you ask this list directly about
> > > how to work around this bug, Windows users may be able to give you
> > > better help.
> > >
> > > I hope this helps,
> > >   —Jim DeLaHunt
> > >
> > >
> > >
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Re: [GNC] Maddening!!!!!!!!

[Patrick James]

This is bug 799093, and John Ralls has not asked additional questions after I 
was able to reliably reproduce (part of) the issue, so, hopefully, there is 
sufficient information to find the bug.

https://bugs.gnucash.org/show_bug.cgi?id=799093


> On 01/25/2024 10:02 AM PST Jack Slater  wrote:
> 
>  
> I'm back! Reconciling a credit card account today. Another "rogue"
> transaction created in the reconcile register (image attached).
> However it's NOT in the account ledger (image attached)!! When I try to
> edit the reconcile transaction I get an error message reading "Target split
> is currently hidden in this register" (also attached). I know I read a bug
> report on this action and I thought I could add more evidence in hopes of
> getting the issue resolved.
> 
> [image: there.jpg]
> [image: not there.jpg]
> 
> [image: error.jpg]
> 
> On Thu, Jan 11, 2024 at 5:48 PM Jim DeLaHunt  wrote:
> 
> > Jack:
> >
> > On 2024-01-11 09:11, Jack Slater wrote:
> > > 90 minutes of reconciling down the drain with a crash near the end of the
> > > final account
> > My commiserations. Yes, it is maddening to lose 90 minutes of work when
> > the tech decides to fail you.
> > > ... Oddly, even though GnuC auto saves periodically, it seems
> > > none of any add/delete/balance transactions were saved in any account!
> > Why
> > > would that be
> >
> > I can think of several interesting directions you could take this thread:
> >
> > Why didn't GnuCash seem to preserve any of the changes in my 90 minutes
> > of work?
> >
> > How can I change my workflow so that I lose less work when the tech
> > decides to fail me?
> >
> > How can I improve the way I write message to this list, so that I get
> > more helpful answers?
> >
> > How can I stop these tech failures from happening?
> >
> > On that last point, I can offer two concrete suggestions:
> >
> > 1. GnuCash has a "Check and Repair" feature which is useful to try when
> > you are concerned about "rogue" transactions and such. Try going to the
> > Accounts tab of the main window, and select menu item Actions -- Check
> > and Repair -- Repair All. This menu is described a little in the GnuCash
> > manual, section 4.2.1.4. "Account Tree - Actions Menu", at
> > <
> > https://www.gnucash.org/docs/v5/C/gnucash-manual/gui-acct-tree.html#AccTree-actions-menu
> > >.
> >
> > 2. The text in your "Entry Point Not Found" dialogue, which GnuCash
> > displays when it crashes, has been discussed on this list recently.  It
> > is described in a bug report at
> > . It is suspected to be
> > problem from GnuCash 5.4 leaving pieces behind when GnuCash 5.5
> > installs. There is a workaround there:
> >
> > a. Use the File Explorer to open "C:\Program Files (x86)\gnucash\bin\"
> >
> > b. If there is a file named "libxmlsec1.dll" present, but no file named
> > "libxmlsec.dll", then rename file "libxmlsec1.dll" to the name
> > "libxmlsec.dll" (without the trailing "1").
> >
> > I do not use GnuCash on Windows, so I have no experience with this
> > problem. I only know what I read. If you ask this list directly about
> > how to work around this bug, Windows users may be able to give you
> > better help.
> >
> > I hope this helps,
> >   —Jim DeLaHunt
> >
> >
> >
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Re: [GNC] Maddening!!!!!!!!

[John Layman via gnucash-user]

I have not found that situation (entering a missing transaction during 
reconciliation) to be unusual, and GnuCash handles it quite gracefully.

-Original Message-
From: gnucash-user  On 
Behalf Of David Carlson
Sent: Friday, January 12, 2024 12:44 PM
To: Jack Slater 
Cc: gnucash-user@gnucash.org
Subject: Re: [GNC] Maddening

It sounds like you are entering new transactions while part way through 
performing a reconciliation process.

I suspect that could confuse the reconciliation.



On Fri, Jan 12, 2024, 11:22 AM Jack Slater  wrote:

> Windows 11
>
> Was on 5.4 when problems started. Updated to 5.5 and finally slugged 
> my through doing exactly what you suggested - saving page and then 
> transaction at a time.
>
> On Fri, Jan 12, 2024 at 5:08 AM Liz  wrote:
>
> > On Thu, 11 Jan 2024 11:11:13 -0600
> > Jack Slater  wrote:
> >
> > > 90 minutes of reconciling down the drain with a crash near the end 
> > > of the final account. Oddly, even though GnuC auto saves 
> > > periodically, it seems none of any add/delete/balance transactions 
> > > were saved in any account! Why would that be
> >
> > Please give your OS and your version of Gnucash. It will make it 
> > easier for others to help.
> >
> > Personally I always save repetitively when reconciling. If its an 
> > account with a lot of transactions I may do a page at a time, and 
> > sometimes less. Every finalised reconciliation I save immediately.
> >
> > Liz
> > ___
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Re: [GNC] Maddening!!!!!!!!

[Liz]

On Fri, 12 Jan 2024 11:53:58 -0600
Jack Slater  wrote:

> I am  and have been doing for years. First time ever GnC burped up
> "rogue" transactions.

I also edit transactions in the middle of reconciliation. 
My repetitive saving started when I couldn't get stuff to balance and
started doing really small amounts at a time to make progress.

I realise that I may have struck the same as Jack, but have not
actually checked closely enough to find where something didn't balance
last time when I have used the same figures on the second run.
I'm going to pay more attention next month.

Liz
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Re: [GNC] Maddening!!!!!!!!

[David Cousens]

David

I add correcting/missing  transactions all the time while doing a reconciliation
without any problem. They then just appear in the panels of the reconciliation
display once the transaction has been entered. Havn't done it in 5.5 yet though.
WIll be doing so in the next few days so will check it out then.

David Cousens

On Fri, 2024-01-12 at 11:44 -0600, David Carlson wrote:
> It sounds like you are entering new transactions while part way through
> performing a reconciliation process.
> 
> I suspect that could confuse the reconciliation.
> 
> 
> 
> On Fri, Jan 12, 2024, 11:22 AM Jack Slater  wrote:
> 
> > Windows 11
> > 
> > Was on 5.4 when problems started. Updated to 5.5 and finally slugged my
> > through doing exactly what you suggested - saving page and then transaction
> > at a time.
> > 
> > On Fri, Jan 12, 2024 at 5:08 AM Liz  wrote:
> > 
> > > On Thu, 11 Jan 2024 11:11:13 -0600
> > > Jack Slater  wrote:
> > > 
> > > > 90 minutes of reconciling down the drain with a crash near the end of
> > > > the final account. Oddly, even though GnuC auto saves periodically,
> > > > it seems none of any add/delete/balance transactions were saved in
> > > > any account! Why would that be
> > > 
> > > Please give your OS and your version of Gnucash. It will make it easier
> > > for others to help.
> > > 
> > > Personally I always save repetitively when reconciling. If its an
> > > account with a lot of transactions I may do a page at a time, and
> > > sometimes less. Every finalised reconciliation I save immediately.
> > > 
> > > Liz
> > > ___
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Re: [GNC] Maddening!!!!!!!!

[Patrick James]

I own a few, but I generally don't use timers.
 
What should I expect at 90 minutes, and at what point do I start the timer?
 

> On 01/12/2024 12:29 PM PST David Carlson  wrote:
>  
>  
> ...except when something happens after 90 minutes of that sort of activity 
> that creates a huge mess.
> 
> On Fri, Jan 12, 2024 at 2:11 PM Jack Slater  mailto:theillini...@gmail.com> wrote:
> 
> > I'd certainly agree.
> > 
> > On Fri, Jan 12, 2024 at 11:57 AM Patrick James  > mailto:patrickjame...@comcast.net>
> > wrote:
> > 
> > > My personal experience is that this "phantom transaction" problem began in
> > > 5.X.
> > >
> > > Using 4.X, I experienced no problems changing/adding/deleting transactions
> > > during a reconciliation.
> > >
> > >
> > > > On 01/12/2024 9:44 AM PST David Carlson  > > > mailto:david.carlson@gmail.com>
> > > wrote:
> > > >
> > > >
> > > > It sounds like you are entering new transactions while part way through
> > > > performing a reconciliation process.
> > > >
> > > > I suspect that could confuse the reconciliation.
> > > >
> > > ___
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> > > gnucash-user@gnucash.org mailto:gnucash-user@gnucash.org
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> 
> 
> --
> David Carlson
> 
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Re: [GNC] Maddening!!!!!!!!

[David Carlson]

...except when something happens after 90 minutes of that sort of activity
that creates a huge mess.

On Fri, Jan 12, 2024 at 2:11 PM Jack Slater  wrote:

> I'd certainly agree.
>
> On Fri, Jan 12, 2024 at 11:57 AM Patrick James  >
> wrote:
>
> > My personal experience is that this "phantom transaction" problem began
> in
> > 5.X.
> >
> > Using 4.X, I experienced no problems changing/adding/deleting
> transactions
> > during a reconciliation.
> >
> >
> > > On 01/12/2024 9:44 AM PST David Carlson 
> > wrote:
> > >
> > >
> > > It sounds like you are entering new transactions while part way through
> > > performing a reconciliation process.
> > >
> > > I suspect that could confuse the reconciliation.
> > >
> > ___
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-- 
David Carlson
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

I'd certainly agree.

On Fri, Jan 12, 2024 at 11:57 AM Patrick James 
wrote:

> My personal experience is that this "phantom transaction" problem began in
> 5.X.
>
> Using 4.X, I experienced no problems changing/adding/deleting transactions
> during a reconciliation.
>
>
> > On 01/12/2024 9:44 AM PST David Carlson 
> wrote:
> >
> >
> > It sounds like you are entering new transactions while part way through
> > performing a reconciliation process.
> >
> > I suspect that could confuse the reconciliation.
> >
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Re: [GNC] Maddening!!!!!!!!

[Patrick James]

Jack,

This "log file" discussion seemed to get moved to a stack type of log. There is 
another log with GNUCash, which is somewhat unique in that programmers usually 
need the stack log (all programming).

The GNUCash data log file is explained in 2.5.2.

https://lists.gnucash.org/docs/C/gnucash-guide/basics-backup1.html

> On 01/11/2024 9:41 AM PST Jack Slater  wrote:
> 
>  
> Sorry Dale but I'd no idea how or what to look for or do.
>
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Re: [GNC] Maddening!!!!!!!!

[Patrick James]

My personal experience is that this "phantom transaction" problem began in 5.X.

Using 4.X, I experienced no problems changing/adding/deleting transactions 
during a reconciliation.


> On 01/12/2024 9:44 AM PST David Carlson  wrote:
> 
>  
> It sounds like you are entering new transactions while part way through
> performing a reconciliation process.
> 
> I suspect that could confuse the reconciliation.
>
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

I am  and have been doing for years. First time ever GnC burped up "rogue"
transactions.

On Fri, Jan 12, 2024 at 11:44 AM David Carlson 
wrote:

> It sounds like you are entering new transactions while part way through
> performing a reconciliation process.
>
> I suspect that could confuse the reconciliation.
>
>
>
> On Fri, Jan 12, 2024, 11:22 AM Jack Slater  wrote:
>
>> Windows 11
>>
>> Was on 5.4 when problems started. Updated to 5.5 and finally slugged my
>> through doing exactly what you suggested - saving page and then
>> transaction
>> at a time.
>>
>> On Fri, Jan 12, 2024 at 5:08 AM Liz  wrote:
>>
>> > On Thu, 11 Jan 2024 11:11:13 -0600
>> > Jack Slater  wrote:
>> >
>> > > 90 minutes of reconciling down the drain with a crash near the end of
>> > > the final account. Oddly, even though GnuC auto saves periodically,
>> > > it seems none of any add/delete/balance transactions were saved in
>> > > any account! Why would that be
>> >
>> > Please give your OS and your version of Gnucash. It will make it easier
>> > for others to help.
>> >
>> > Personally I always save repetitively when reconciling. If its an
>> > account with a lot of transactions I may do a page at a time, and
>> > sometimes less. Every finalised reconciliation I save immediately.
>> >
>> > Liz
>> > ___
>> > gnucash-user mailing list
>> > gnucash-user@gnucash.org
>> > To update your subscription preferences or to unsubscribe:
>> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> > -
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>> >
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>
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Re: [GNC] Maddening!!!!!!!!

[David Carlson]

It sounds like you are entering new transactions while part way through
performing a reconciliation process.

I suspect that could confuse the reconciliation.



On Fri, Jan 12, 2024, 11:22 AM Jack Slater  wrote:

> Windows 11
>
> Was on 5.4 when problems started. Updated to 5.5 and finally slugged my
> through doing exactly what you suggested - saving page and then transaction
> at a time.
>
> On Fri, Jan 12, 2024 at 5:08 AM Liz  wrote:
>
> > On Thu, 11 Jan 2024 11:11:13 -0600
> > Jack Slater  wrote:
> >
> > > 90 minutes of reconciling down the drain with a crash near the end of
> > > the final account. Oddly, even though GnuC auto saves periodically,
> > > it seems none of any add/delete/balance transactions were saved in
> > > any account! Why would that be
> >
> > Please give your OS and your version of Gnucash. It will make it easier
> > for others to help.
> >
> > Personally I always save repetitively when reconciling. If its an
> > account with a lot of transactions I may do a page at a time, and
> > sometimes less. Every finalised reconciliation I save immediately.
> >
> > Liz
> > ___
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

Windows 11

Was on 5.4 when problems started. Updated to 5.5 and finally slugged my
through doing exactly what you suggested - saving page and then transaction
at a time.

On Fri, Jan 12, 2024 at 5:08 AM Liz  wrote:

> On Thu, 11 Jan 2024 11:11:13 -0600
> Jack Slater  wrote:
>
> > 90 minutes of reconciling down the drain with a crash near the end of
> > the final account. Oddly, even though GnuC auto saves periodically,
> > it seems none of any add/delete/balance transactions were saved in
> > any account! Why would that be
>
> Please give your OS and your version of Gnucash. It will make it easier
> for others to help.
>
> Personally I always save repetitively when reconciling. If its an
> account with a lot of transactions I may do a page at a time, and
> sometimes less. Every finalised reconciliation I save immediately.
>
> Liz
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

No split. I'll give an exact example:

I entered:
12/3/2023VisaWalmart
+-Expense:Household..(blank).$100

Switched back to reconcile window and saw the original (above) and also:
12/3/2023VisaWalmart
+-Expense:Household-(blank)-
$68


On Thu, Jan 11, 2024 at 9:57 PM David Cousens 
wrote:

> Jack,
>
> What do you mean by a rogue transaction? Is this by any chance a
> transaction
> which has one split to an IMbalance" account?  If this is the case then it
> may
> be that you are not assigning the transfer account  befor committing the
> transaction with the return key. If no account has been assigned to th
> seoncd
> line of the transaction it will be automatically assigned to the Imbalance
> account, the purpose of which is to alert you that nyou need to assign an
> appropriate account to that second split.
>
>
> On Thu, 2024-01-11 at 16:27 -0600, Jack Slater wrote:
> > My last post wrote how I had in fact done a hard save after each entry
> down
> > to the point where I had to delete the "rogue" system generated
> transaction
> > and it crashed again. So reboot again. Start GnC. Reconcile the last
> > account I was doing. Scanned for the "rogue" transaction and it was in
> fact
> > gone. Went through the reconcile transactions and completed successfully.
> > Closed GnC. I'll be curious next Thursday to see what happens again.
> >
> > The last error message is attached.
> >
> > Any suggestions on what happened or what to check that I (none coder tech
> > guy) please feel free to post back.
> >
> > On Thu, Jan 11, 2024 at 2:31 PM Mark at Lorimark <
> m...@lorimarksolutions.com>
> > wrote:
> >
> > > You can post an image as an attachment to your email, it will be
> > > available to the group here.
> > >
> > > ~w:http://www.lorimarksolutions.com
> > >
> > > On 1/11/24 13:00, Jack Slater wrote:
> > > > Is there a way I post the image?
> > > >
> > > >
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

Bingo! Thats me in a nutshell!

On Thu, Jan 11, 2024 at 9:53 PM john  wrote:

> Adrien,
>
> Have a look at https://bugs.gnucash.org/show_bug.cgi?id=799093
>
> Regards,
> John Ralls
>
> > On Jan 11, 2024, at 19:22, Adrien Monteleone <
> adrien.montele...@lusfiber.net> wrote:
> >
> > In 10+ years of GnuCash, I've never once seen a transaction appear that
> I didn't put there myself.
> >
> > -
> > Someone else reported an error with an XML lib not long ago. It might be
> the same one. If I recall correctly, this would have been after the 5.5
> release. As far as I remember, it generated a crash, but not 'rogue'
> transactions.
> > Regards,
> > Adrien
> >
> > On 1/11/24 4:27 PM, Jack Slater wrote:
> >> My last post wrote how I had in fact done a hard save after each entry
> down
> >> to the point where I had to delete the "rogue" system generated
> transaction
> >> and it crashed again. So reboot again. Start GnC. Reconcile the last
> >> account I was doing. Scanned for the "rogue" transaction and it was in
> fact
> >> gone. Went through the reconcile transactions and completed
> successfully.
> >> Closed GnC. I'll be curious next Thursday to see what happens again.
> >> The last error message is attached.
> >> Any suggestions on what happened or what to check that I (none coder
> tech
> >> guy) please feel free to post back.
> >
> > ___
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

Seems doubtful I'm sure but I know for a fact I didn't enter these. More
than once, I made 1 single entry, switched back to the reconcile and saw 2
entries, sometimes with a different amount.

On Thu, Jan 11, 2024 at 9:25 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> In 10+ years of GnuCash, I've never once seen a transaction appear that
> I didn't put there myself.
>
> -
> Someone else reported an error with an XML lib not long ago. It might be
> the same one. If I recall correctly, this would have been after the 5.5
> release. As far as I remember, it generated a crash, but not 'rogue'
> transactions.
> Regards,
> Adrien
>
> On 1/11/24 4:27 PM, Jack Slater wrote:
> > My last post wrote how I had in fact done a hard save after each entry
> down
> > to the point where I had to delete the "rogue" system generated
> transaction
> > and it crashed again. So reboot again. Start GnC. Reconcile the last
> > account I was doing. Scanned for the "rogue" transaction and it was in
> fact
> > gone. Went through the reconcile transactions and completed successfully.
> > Closed GnC. I'll be curious next Thursday to see what happens again.
> >
> > The last error message is attached.
> >
> > Any suggestions on what happened or what to check that I (none coder tech
> > guy) please feel free to post back.
>
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

Thank you Jim!

On Thu, Jan 11, 2024 at 5:48 PM Jim DeLaHunt  wrote:

> Jack:
>
> On 2024-01-11 09:11, Jack Slater wrote:
> > 90 minutes of reconciling down the drain with a crash near the end of the
> > final account
> My commiserations. Yes, it is maddening to lose 90 minutes of work when
> the tech decides to fail you.
> > ... Oddly, even though GnuC auto saves periodically, it seems
> > none of any add/delete/balance transactions were saved in any account!
> Why
> > would that be
>
> I can think of several interesting directions you could take this thread:
>
> Why didn't GnuCash seem to preserve any of the changes in my 90 minutes
> of work?
>
> How can I change my workflow so that I lose less work when the tech
> decides to fail me?
>
> How can I improve the way I write message to this list, so that I get
> more helpful answers?
>
> How can I stop these tech failures from happening?
>
> On that last point, I can offer two concrete suggestions:
>
> 1. GnuCash has a "Check and Repair" feature which is useful to try when
> you are concerned about "rogue" transactions and such. Try going to the
> Accounts tab of the main window, and select menu item Actions -- Check
> and Repair -- Repair All. This menu is described a little in the GnuCash
> manual, section 4.2.1.4. "Account Tree - Actions Menu", at
> <
> https://www.gnucash.org/docs/v5/C/gnucash-manual/gui-acct-tree.html#AccTree-actions-menu
> >.
>
> 2. The text in your "Entry Point Not Found" dialogue, which GnuCash
> displays when it crashes, has been discussed on this list recently.  It
> is described in a bug report at
> . It is suspected to be
> problem from GnuCash 5.4 leaving pieces behind when GnuCash 5.5
> installs. There is a workaround there:
>
> a. Use the File Explorer to open "C:\Program Files (x86)\gnucash\bin\"
>
> b. If there is a file named "libxmlsec1.dll" present, but no file named
> "libxmlsec.dll", then rename file "libxmlsec1.dll" to the name
> "libxmlsec.dll" (without the trailing "1").
>
> I do not use GnuCash on Windows, so I have no experience with this
> problem. I only know what I read. If you ask this list directly about
> how to work around this bug, Windows users may be able to give you
> better help.
>
> I hope this helps,
>   —Jim DeLaHunt
>
>
>
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Re: [GNC] Maddening!!!!!!!!

[Liz]

On Thu, 11 Jan 2024 11:11:13 -0600
Jack Slater  wrote:

> 90 minutes of reconciling down the drain with a crash near the end of
> the final account. Oddly, even though GnuC auto saves periodically,
> it seems none of any add/delete/balance transactions were saved in
> any account! Why would that be

Please give your OS and your version of Gnucash. It will make it easier
for others to help.

Personally I always save repetitively when reconciling. If its an
account with a lot of transactions I may do a page at a time, and
sometimes less. Every finalised reconciliation I save immediately.

Liz
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Re: [GNC] Maddening!!!!!!!!

[David Carlson]

A comment about possible mechanisms that can appear to cause data loss:
Stuff that is saved in the GCM files is only updated when the program is
completely closed.

Saved reports, import configurations, register column widths and several
other items fall in that category.

Those items are not included in the log files or the automatic backups.

On Thu, Jan 11, 2024 at 10:10 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> David, see that bug report John linked.
>
> Something is amiss. Where, remains to be found.
>
> Regards,
> Adrien
>
> On 1/11/24 9:57 PM, David Cousens wrote:
> > Jack,
> >
> > What do you mean by a rogue transaction? Is this by any chance a
> transaction
> > which has one split to an IMbalance" account?  If this is the case then
> it may
> > be that you are not assigning the transfer account  befor committing the
> > transaction with the return key. If no account has been assigned to th
> seoncd
> > line of the transaction it will be automatically assigned to the
> Imbalance
> > account, the purpose of which is to alert you that nyou need to assign an
> > appropriate account to that second split.
>
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-- 
David Carlson
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Re: [GNC] Maddening!!!!!!!!

[Adrien Monteleone]

David, see that bug report John linked.

Something is amiss. Where, remains to be found.

Regards,
Adrien

On 1/11/24 9:57 PM, David Cousens wrote:

Jack,

What do you mean by a rogue transaction? Is this by any chance a transaction
which has one split to an IMbalance" account?  If this is the case then it may
be that you are not assigning the transfer account  befor committing the
transaction with the return key. If no account has been assigned to th seoncd
line of the transaction it will be automatically assigned to the Imbalance
account, the purpose of which is to alert you that nyou need to assign an
appropriate account to that second split.


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Re: [GNC] Maddening!!!!!!!!

[Adrien Monteleone]

Wow. Interesting. Thanks for the link.

Regards,
Adrien

On 1/11/24 9:53 PM, john wrote:

Have a look at https://bugs.gnucash.org/show_bug.cgi?id=799093


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Re: [GNC] Maddening!!!!!!!!

[David Cousens]

Jack,

What do you mean by a rogue transaction? Is this by any chance a transaction
which has one split to an IMbalance" account?  If this is the case then it may
be that you are not assigning the transfer account  befor committing the
transaction with the return key. If no account has been assigned to th seoncd
line of the transaction it will be automatically assigned to the Imbalance
account, the purpose of which is to alert you that nyou need to assign an
appropriate account to that second split. 


On Thu, 2024-01-11 at 16:27 -0600, Jack Slater wrote:
> My last post wrote how I had in fact done a hard save after each entry down
> to the point where I had to delete the "rogue" system generated transaction
> and it crashed again. So reboot again. Start GnC. Reconcile the last
> account I was doing. Scanned for the "rogue" transaction and it was in fact
> gone. Went through the reconcile transactions and completed successfully.
> Closed GnC. I'll be curious next Thursday to see what happens again.
> 
> The last error message is attached.
> 
> Any suggestions on what happened or what to check that I (none coder tech
> guy) please feel free to post back.
> 
> On Thu, Jan 11, 2024 at 2:31 PM Mark at Lorimark 
> wrote:
> 
> > You can post an image as an attachment to your email, it will be
> > available to the group here.
> > 
> > ~w:http://www.lorimarksolutions.com
> > 
> > On 1/11/24 13:00, Jack Slater wrote:
> > > Is there a way I post the image?
> > > 
> > > 
> > ___
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Re: [GNC] Maddening!!!!!!!!

[john]

Adrien,

Have a look at https://bugs.gnucash.org/show_bug.cgi?id=799093

Regards,
John Ralls

> On Jan 11, 2024, at 19:22, Adrien Monteleone  
> wrote:
> 
> In 10+ years of GnuCash, I've never once seen a transaction appear that I 
> didn't put there myself.
> 
> -
> Someone else reported an error with an XML lib not long ago. It might be the 
> same one. If I recall correctly, this would have been after the 5.5 release. 
> As far as I remember, it generated a crash, but not 'rogue' transactions.
> Regards,
> Adrien
> 
> On 1/11/24 4:27 PM, Jack Slater wrote:
>> My last post wrote how I had in fact done a hard save after each entry down
>> to the point where I had to delete the "rogue" system generated transaction
>> and it crashed again. So reboot again. Start GnC. Reconcile the last
>> account I was doing. Scanned for the "rogue" transaction and it was in fact
>> gone. Went through the reconcile transactions and completed successfully.
>> Closed GnC. I'll be curious next Thursday to see what happens again.
>> The last error message is attached.
>> Any suggestions on what happened or what to check that I (none coder tech
>> guy) please feel free to post back.
> 
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Re: [GNC] Maddening!!!!!!!!

[Adrien Monteleone]

In 10+ years of GnuCash, I've never once seen a transaction appear that 
I didn't put there myself.


-
Someone else reported an error with an XML lib not long ago. It might be 
the same one. If I recall correctly, this would have been after the 5.5 
release. As far as I remember, it generated a crash, but not 'rogue' 
transactions.

Regards,
Adrien

On 1/11/24 4:27 PM, Jack Slater wrote:

My last post wrote how I had in fact done a hard save after each entry down
to the point where I had to delete the "rogue" system generated transaction
and it crashed again. So reboot again. Start GnC. Reconcile the last
account I was doing. Scanned for the "rogue" transaction and it was in fact
gone. Went through the reconcile transactions and completed successfully.
Closed GnC. I'll be curious next Thursday to see what happens again.

The last error message is attached.

Any suggestions on what happened or what to check that I (none coder tech
guy) please feel free to post back.


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Re: [GNC] Maddening!!!!!!!!

[Adrien Monteleone]

Unrelated to the topic, but this is at least the second recent time I 
see someone's reply eating random space characters between words. That 
is very odd, and of course, makes the reply difficult to read. (and that 
is very important when offering commands!) I can make heads and tails of 
it, but someone not familiar with the command line is going to be in a bind.


Regards,
Adrien

On 1/11/24 6:26 PM, david amaral via gnucash-user wrote:

  Verify your windows OSopen cmd window as adminTypedism /Online /Cleanup-Image 
/RestoreHealthFollowed bysfc /scannow
check for bugs with free Norton NPEDownload and run Norton Power Eraser - Free 
virus and malware removal tool for Windows


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Re: [GNC] Maddening!!!!!!!!

[david amaral via gnucash-user]

 Verify your windows OSopen cmd window as adminTypedism /Online /Cleanup-Image 
/RestoreHealthFollowed bysfc /scannow
check for bugs with free Norton NPEDownload and run Norton Power Eraser - Free 
virus and malware removal tool for Windows

On Thursday, January 11, 2024 at 02:43:08 PM GMT-7, Mark at Lorimark 
 wrote:  
 
 Going out on a limb...

These folks have a free virus scanner;

> https://www.eset.com/us/home/online-scanner/

Based on how you described the symptom, I'd start to be a little curious 
about that copy of Windows.

~w:http://www.lorimarksolutions.com

On 1/11/24 15:29, Joseph Keithley wrote:
> I have had similar issues.  My only "solution" was to hit the "Save" 
> button after any action or entry.  Gnucash can then crash as it always 
> does and I will only have lost at most one transaction.  I have the 
> autosave feature enabled for every 5 minutes.  The constant crashing 
> seems to be related to my Windows 10 installation.  Windows will 
> initiate some background process which I notice becuase the mouse pauses 
> for a microsecond and the screen will briefly flash as if a messsage box 
> were trying to pop up but it goes away so quickly I can't really figure 
> out what is going on.  Once this happens, if Gnucash is open I can bet 
> on a crash in short order.  There will be no notification, Gnucash just 
> quits and any unsaved work is lost.  If I reboot Wndows then Gnucash 
> doesn't crash until the next time Windows has its little hiccup.  The 
> hiccup happens at most once a month but it is still irritating to lose 
> my work.  The hiccup doesn't seem to bother any other running programs 
> to include Quicken 2016, Excel, and Comodo A/V and Firewall.
> 
> 
> 
> On Thu, Jan 11, 2024 at 3:33 PM Mark at Lorimark 
> mailto:m...@lorimarksolutions.com>> wrote:
> 
>    You can post an image as an attachment to your email, it will be
>    available to the group here.
> 
>    ~w:http://www.lorimarksolutions.com 
> 
>    On 1/11/24 13:00, Jack Slater wrote:
>      > Is there a way I post the image?
>      >
>      >
>    ___
>    gnucash-user mailing list
>    gnucash-user@gnucash.org 
>    To update your subscription preferences or to unsubscribe:
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> 
> 
> -- 
> iii
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Re: [GNC] Maddening!!!!!!!!

[Jim DeLaHunt]

Jack:

On 2024-01-11 09:11, Jack Slater wrote:

90 minutes of reconciling down the drain with a crash near the end of the
final account
My commiserations. Yes, it is maddening to lose 90 minutes of work when 
the tech decides to fail you.

... Oddly, even though GnuC auto saves periodically, it seems
none of any add/delete/balance transactions were saved in any account! Why
would that be


I can think of several interesting directions you could take this thread:

Why didn't GnuCash seem to preserve any of the changes in my 90 minutes 
of work?


How can I change my workflow so that I lose less work when the tech 
decides to fail me?


How can I improve the way I write message to this list, so that I get 
more helpful answers?


How can I stop these tech failures from happening?

On that last point, I can offer two concrete suggestions:

1. GnuCash has a "Check and Repair" feature which is useful to try when 
you are concerned about "rogue" transactions and such. Try going to the 
Accounts tab of the main window, and select menu item Actions -- Check 
and Repair -- Repair All. This menu is described a little in the GnuCash 
manual, section 4.2.1.4. "Account Tree - Actions Menu", at 
.


2. The text in your "Entry Point Not Found" dialogue, which GnuCash 
displays when it crashes, has been discussed on this list recently.  It 
is described in a bug report at 
. It is suspected to be 
problem from GnuCash 5.4 leaving pieces behind when GnuCash 5.5 
installs. There is a workaround there:


a. Use the File Explorer to open "C:\Program Files (x86)\gnucash\bin\"

b. If there is a file named "libxmlsec1.dll" present, but no file named 
"libxmlsec.dll", then rename file "libxmlsec1.dll" to the name 
"libxmlsec.dll" (without the trailing "1").


I do not use GnuCash on Windows, so I have no experience with this 
problem. I only know what I read. If you ask this list directly about 
how to work around this bug, Windows users may be able to give you 
better help.


I hope this helps,
 —Jim DeLaHunt


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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

My last post wrote how I had in fact done a hard save after each entry down
to the point where I had to delete the "rogue" system generated transaction
and it crashed again. So reboot again. Start GnC. Reconcile the last
account I was doing. Scanned for the "rogue" transaction and it was in fact
gone. Went through the reconcile transactions and completed successfully.
Closed GnC. I'll be curious next Thursday to see what happens again.

The last error message is attached.

Any suggestions on what happened or what to check that I (none coder tech
guy) please feel free to post back.

On Thu, Jan 11, 2024 at 2:31 PM Mark at Lorimark 
wrote:

> You can post an image as an attachment to your email, it will be
> available to the group here.
>
> ~w:http://www.lorimarksolutions.com
>
> On 1/11/24 13:00, Jack Slater wrote:
> > Is there a way I post the image?
> >
> >
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Re: [GNC] Maddening!!!!!!!!

[Mark at Lorimark]

Going out on a limb...

These folks have a free virus scanner;


https://www.eset.com/us/home/online-scanner/


Based on how you described the symptom, I'd start to be a little curious 
about that copy of Windows.


~w:http://www.lorimarksolutions.com

On 1/11/24 15:29, Joseph Keithley wrote:
I have had similar issues.  My only "solution" was to hit the "Save" 
button after any action or entry.  Gnucash can then crash as it always 
does and I will only have lost at most one transaction.  I have the 
autosave feature enabled for every 5 minutes.  The constant crashing 
seems to be related to my Windows 10 installation.  Windows will 
initiate some background process which I notice becuase the mouse pauses 
for a microsecond and the screen will briefly flash as if a messsage box 
were trying to pop up but it goes away so quickly I can't really figure 
out what is going on.  Once this happens, if Gnucash is open I can bet 
on a crash in short order.  There will be no notification, Gnucash just 
quits and any unsaved work is lost.  If I reboot Wndows then Gnucash 
doesn't crash until the next time Windows has its little hiccup.  The 
hiccup happens at most once a month but it is still irritating to lose 
my work.  The hiccup doesn't seem to bother any other running programs 
to include Quicken 2016, Excel, and Comodo A/V and Firewall.




On Thu, Jan 11, 2024 at 3:33 PM Mark at Lorimark 
mailto:m...@lorimarksolutions.com>> wrote:


You can post an image as an attachment to your email, it will be
available to the group here.

~w:http://www.lorimarksolutions.com 

On 1/11/24 13:00, Jack Slater wrote:
 > Is there a way I post the image?
 >
 >
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Re: [GNC] Maddening!!!!!!!!

[Joseph Keithley]

I have had similar issues.  My only "solution" was to hit the "Save" button
after any action or entry.  Gnucash can then crash as it always does and I
will only have lost at most one transaction.  I have the autosave feature
enabled for every 5 minutes.  The constant crashing seems to be related to
my Windows 10 installation.  Windows will initiate some background process
which I notice becuase the mouse pauses for a microsecond and the screen
will briefly flash as if a messsage box were trying to pop up but it goes
away so quickly I can't really figure out what is going on.  Once this
happens, if Gnucash is open I can bet on a crash in short order.  There
will be no notification, Gnucash just quits and any unsaved work is lost.
If I reboot Wndows then Gnucash doesn't crash until the next time Windows
has its little hiccup.  The hiccup happens at most once a month but it is
still irritating to lose my work.  The hiccup doesn't seem to bother any
other running programs to include Quicken 2016, Excel, and Comodo A/V and
Firewall.



On Thu, Jan 11, 2024 at 3:33 PM Mark at Lorimark 
wrote:

> You can post an image as an attachment to your email, it will be
> available to the group here.
>
> ~w:http://www.lorimarksolutions.com
>
> On 1/11/24 13:00, Jack Slater wrote:
> > Is there a way I post the image?
> >
> >
> ___
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Re: [GNC] Maddening!!!!!!!!

[Mark at Lorimark]

You can post an image as an attachment to your email, it will be 
available to the group here.


~w:http://www.lorimarksolutions.com

On 1/11/24 13:00, Jack Slater wrote:

Is there a way I post the image?



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Re: [GNC] Maddening!!!!!!!!

[Michael or Penny Novack]

On 1/11/2024 12:11 PM, Jack Slater wrote:

90 minutes of reconciling down the drain with a crash near the end of the
final account. Oddly, even though GnuC auto saves periodically, it seems
none of any add/delete/balance transactions were saved in any account! Why
would that be



Horses and barn doors and all that.

This is really a work flow issue. Back in my working days I would NEVER 
work for 90 minutes without having done several HARD SAVES (save, close, 
reopen file). Especially when doing something stressful like 
editing/writing in assembler. Thirty minutes, take a 5 minute break. Do 
it for 90 minutes straight and I'd expect to have made attention loss 
errors even if the computer didn't misbehave.


The "autosave" is a "soft save". You could use the last interim back-up 
to recover (to the point of that autosave). But you won't have a "mark" 
in your work to show you where that was << say you were entering a big 
pile of transactions >>  Returning from a hard save you probably know 
where you were.



Michael D Novack


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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

Here's what I have done so far
Rebooted, updated to 5.5, went through the entire reconcile process
(savings, checking, credit) and after each correcting entry I saved. I
noticed after an added entry near the end that a "rogue" entry had been
created in the same account, same name of payee, but a different amount. I
left it alone and continued on until all reconciled. I had a few double
entries which I deleted, saving the file after each. When I got to the last
entry to delete (the rogue entry) I attempted it, the program paused and
then crashed. When I tried to restart GnC, I got an error pop up. Refers to
an entry point that could not be located. Is there a way I post the image?

On Thu, Jan 11, 2024 at 12:42 PM Glenn Fowler  wrote:

> Perhaps there is info in the stack trace:
> https://wiki.gnucash.org/wiki/Stack_Trace
> --
> *From:* gnucash-user  outlook@gnucash.org> on behalf of Jack Slater 
> *Sent:* Thursday, January 11, 2024 12:41 PM
> *To:* Dale Alspach 
> *Cc:* gnucash-user@gnucash.org 
> *Subject:* Re: [GNC] Maddening
>
> Sorry Dale but I'd no idea how or what to look for or do.
>
> On Thu, Jan 11, 2024 at 11:35 AM Dale Alspach  wrote:
>
> > You may find some of this in the log files and be able to "replay the
> > changes to transactions".
> >
> > Dale
> >
> > On Thu, Jan 11, 2024 at 11:22 AM Jack Slater 
> > wrote:
> >
> >> 90 minutes of reconciling down the drain with a crash near the end of
> the
> >> final account. Oddly, even though GnuC auto saves periodically, it seems
> >> none of any add/delete/balance transactions were saved in any account!
> Why
> >> would that be
> >> ___
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Re: [GNC] Maddening!!!!!!!!

[Glenn Fowler]

Perhaps there is info in the stack trace:  
https://wiki.gnucash.org/wiki/Stack_Trace

From: gnucash-user  on 
behalf of Jack Slater 
Sent: Thursday, January 11, 2024 12:41 PM
To: Dale Alspach 
Cc: gnucash-user@gnucash.org 
Subject: Re: [GNC] Maddening

Sorry Dale but I'd no idea how or what to look for or do.

On Thu, Jan 11, 2024 at 11:35 AM Dale Alspach  wrote:

> You may find some of this in the log files and be able to "replay the
> changes to transactions".
>
> Dale
>
> On Thu, Jan 11, 2024 at 11:22 AM Jack Slater 
> wrote:
>
>> 90 minutes of reconciling down the drain with a crash near the end of the
>> final account. Oddly, even though GnuC auto saves periodically, it seems
>> none of any add/delete/balance transactions were saved in any account! Why
>> would that be
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

Sorry Dale but I'd no idea how or what to look for or do.

On Thu, Jan 11, 2024 at 11:35 AM Dale Alspach  wrote:

> You may find some of this in the log files and be able to "replay the
> changes to transactions".
>
> Dale
>
> On Thu, Jan 11, 2024 at 11:22 AM Jack Slater 
> wrote:
>
>> 90 minutes of reconciling down the drain with a crash near the end of the
>> final account. Oddly, even though GnuC auto saves periodically, it seems
>> none of any add/delete/balance transactions were saved in any account! Why
>> would that be
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Re: [GNC] Maddening!!!!!!!!

[Jack Slater]

I wasn't "importing" anything, just reconciling the same accounts I've been
doing the same way every month for years. After reopening the file I
noticed "new" entries that I never made and when I tried to delete them it
crashed again. So I rebooted the PC, opened my backup file (external drive)
from 1/4, started reconciling the 1st account (bank checking) and during
that process I had to delete 2 transactions and add 3 and amazingly enough
a "rogue" deposit appeared. So now I'm at a loss as to what to do since the
backup crashed as well!.

On Thu, Jan 11, 2024 at 11:30 AM David Carlson 
wrote:

> Sounds like you were trying to import too much data in one shot.
>
> On Thu, Jan 11, 2024 at 11:20 AM Jack Slater 
> wrote:
>
>> 90 minutes of reconciling down the drain with a crash near the end of the
>> final account. Oddly, even though GnuC auto saves periodically, it seems
>> none of any add/delete/balance transactions were saved in any account! Why
>> would that be
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>
>
> --
> David Carlson
>
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Re: [GNC] Maddening!!!!!!!!

[Dale Alspach]

You may find some of this in the log files and be able to "replay the
changes to transactions".

Dale

On Thu, Jan 11, 2024 at 11:22 AM Jack Slater  wrote:

> 90 minutes of reconciling down the drain with a crash near the end of the
> final account. Oddly, even though GnuC auto saves periodically, it seems
> none of any add/delete/balance transactions were saved in any account! Why
> would that be
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Re: [GNC] Maddening!!!!!!!!

[David Carlson]

Sounds like you were trying to import too much data in one shot.

On Thu, Jan 11, 2024 at 11:20 AM Jack Slater  wrote:

> 90 minutes of reconciling down the drain with a crash near the end of the
> final account. Oddly, even though GnuC auto saves periodically, it seems
> none of any add/delete/balance transactions were saved in any account! Why
> would that be
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-- 
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[GNC] Maddening!!!!!!!!

[Jack Slater]

90 minutes of reconciling down the drain with a crash near the end of the
final account. Oddly, even though GnuC auto saves periodically, it seems
none of any add/delete/balance transactions were saved in any account! Why
would that be
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