Re: [GNC] Recording invoice payment issue [FIXED]
On Mon, 28 Oct 2019, John Ralls wrote: Edit /usr/share/gnucash/gtkbuilder/dialog-search.glade and change the value in line 305 (the expand property) to True. When you're done it will look like: True True 1 John, Yep. That did the trick. Many thanks, Rich ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
Op dinsdag 29 oktober 2019 14:11:40 CET schreef Derek Atkins: > Adrien Monteleone writes: > > Derek, > > > > Are you forgetting about the *Invoices* Due Reminder? I understood it > > to be what Rich was referring to. > > Does that exist now? Must be a new feature that I missing. Mea Culpa. > I implemented this for 2.6. It's been a while :) Geert ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
Adrien Monteleone writes: > Derek, > > Are you forgetting about the *Invoices* Due Reminder? I understood it > to be what Rich was referring to. Does that exist now? Must be a new feature that I missing. Mea Culpa. > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. -derek -- Derek Atkins 617-623-3745 de...@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
Try to implement John’s suggested fix from the bug report and let us know if that does the trick. One other user so far reported that it worked. Regards, Adrien > On Oct 28, 2019 w44d301, at 8:22 PM, Rich Shepard > wrote: > > On Mon, 28 Oct 2019, Adrien Monteleone wrote: > >> But in your case, it looks like even the first set of criteria is not >> visible. > > That's correct. I tried futzing with it but nothing changed. > >> Perhaps try enlarging the entire dialog to see if more shows up. > > As I wrote, only the bottom section expanded, not the top with the hidden > criteria. > > Regards, > > Rich ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
On Mon, 28 Oct 2019, Adrien Monteleone wrote: Personally, I don’t care that it is there. Its presence doesn’t mean I’m processing a vendor bill as opposed to a customer invoice. But I can see how it might confuse someone who thinks it doesn’t belong there. It confused me because that's what my eyes saw when the dialog box appeared. Now I know it's the same dialog box used for both vendor and client payments I, too, can live with it. Not being able to select the invoice/vendor, though, is a concern. Regards, Rich ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
> On Oct 28, 2019, at 5:10 PM, Tommy Trussell wrote:
>
> On Mon, Oct 28, 2019 at 7:01 PM Adrien Monteleone <
> adrien.montele...@lusfiber.net> wrote:
>
>>
>>
>>> On Oct 28, 2019 w44d301, at 5:39 PM, Rich Shepard <
>> rshep...@appl-ecosys.com> wrote:
>>>
>>> On Mon, 28 Oct 2019, Adrien Monteleone wrote:
>>>
With that find dialog up, can you position the mouse in the upper
>> portion
of the window (with the criteria) and scroll? I and others have noticed
this issue with the find dialog recently. I can scroll in mine.
>>>
>>> Adrien,
>>>
>>> If you're referring to the drop-down box there are only two choices ('all
>>> criterial are met' or 'any criteria are met') and I can scroll or click
>> on
>>> the arror to switch between the two. Neither allows me to enter
>> 'criteria'
>>> which would be the client's name.
>>
>> No, I’m referring to the ‘area’ of the window where the criteria are
>> supposed to be listed.
>>
>> In your screenshot you can only see the line with the ‘Add’ and ‘all
>> criteria are met’ buttons, but it appears there are a few pixels of the
>> line visible below that, which is where you enter the criteria. The other
>> recent thread shows that entire line with only multiple criteria becoming
>> an issue. But in your case, it looks like even the first set of criteria is
>> not visible.
>>
>> Perhaps try enlarging the entire dialog to see if more shows up. Or,
>> position the mouse cursor inside that general box and try to scroll. You
>> can also try selecting one of the buttons to give it focus, then using the
>> tab key one or more times to advance the focus and see if then the criteria
>> are visible.
>>>
>>> So we can't search for an outstanding A/R invoice now using that menu
>>> option, eh?
>>
>> It is a bug, already filed I believe. This looks like a regression where
>> someone was trying to fix another bug where the sizing of the two parts of
>> that window were not working correctly. It seems that fix either didn’t
>> work, or made more a mess.
>>
>> Regards,
>> Adrien
>>
>
> Same bug, different window? (Or maybe same window, called from a different
> place.)
> https://bugs.gnucash.org/show_bug.cgi?id=797460
Same window, called from a different place.
There's a fix already committed and it's on a glade file so Rich can try to fix
it himself:
Edit /usr/share/gnucash/gtkbuilder/dialog-search.glade and change the value in
line 305 (the expand property) to True. When you're done it will look like:
True
True
1
Regards,
John Ralls
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Re: [GNC] Recording invoice payment issue
The windows are similarly designed and maybe even are the same base code, but a transaction find and invoice/bill find bring up different criteria that can be selected. The issue looks to be the same or very similar, however. Regards, Adrien > On Oct 28, 2019 w44d301, at 7:10 PM, Tommy Trussell > wrote: > > Same bug, different window? (Or maybe same window, called from a different > place.) > https://bugs.gnucash.org/show_bug.cgi?id=797460 > ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
> On Oct 28, 2019 w44d301, at 6:20 PM, Rich Shepard > wrote: > > On Mon, 28 Oct 2019, Derek Atkins wrote: > > >> As for the FIND dialog not working -- it sounds like a geometry issue. >> There is a criteria box at the top. If it's not visible, try resizing the >> window and/or pulling on the lines that separate the frames. > > Well, there is a border around search criteria box, with a heavier line just > above the bottom border. However, no separator or that heavier line responds > with a double-headed arrow when the cursor rests on it. There's nothig to > resize here. I find the same. There is no way to independently adjust the size of the frames within the window. One can only resize the entire window. But in my case (3.7 on Catalina) no matter how I size the window, I can always see the criteria section. I can’t duplicate your screenshot unfortunately. Regards, Adrien ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
On Mon, Oct 28, 2019 at 7:01 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:
>
>
> > On Oct 28, 2019 w44d301, at 5:39 PM, Rich Shepard <
> rshep...@appl-ecosys.com> wrote:
> >
> > On Mon, 28 Oct 2019, Adrien Monteleone wrote:
> >
> >> With that find dialog up, can you position the mouse in the upper
> portion
> >> of the window (with the criteria) and scroll? I and others have noticed
> >> this issue with the find dialog recently. I can scroll in mine.
> >
> > Adrien,
> >
> > If you're referring to the drop-down box there are only two choices ('all
> > criterial are met' or 'any criteria are met') and I can scroll or click
> on
> > the arror to switch between the two. Neither allows me to enter
> 'criteria'
> > which would be the client's name.
>
> No, I’m referring to the ‘area’ of the window where the criteria are
> supposed to be listed.
>
> In your screenshot you can only see the line with the ‘Add’ and ‘all
> criteria are met’ buttons, but it appears there are a few pixels of the
> line visible below that, which is where you enter the criteria. The other
> recent thread shows that entire line with only multiple criteria becoming
> an issue. But in your case, it looks like even the first set of criteria is
> not visible.
>
> Perhaps try enlarging the entire dialog to see if more shows up. Or,
> position the mouse cursor inside that general box and try to scroll. You
> can also try selecting one of the buttons to give it focus, then using the
> tab key one or more times to advance the focus and see if then the criteria
> are visible.
> >
> > So we can't search for an outstanding A/R invoice now using that menu
> > option, eh?
>
> It is a bug, already filed I believe. This looks like a regression where
> someone was trying to fix another bug where the sizing of the two parts of
> that window were not working correctly. It seems that fix either didn’t
> work, or made more a mess.
>
> Regards,
> Adrien
>
Same bug, different window? (Or maybe same window, called from a different
place.)
https://bugs.gnucash.org/show_bug.cgi?id=797460
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Re: [GNC] Recording invoice payment issue
> On Oct 28, 2019 w44d301, at 5:54 PM, Derek Atkins wrote: > > > On Mon, October 28, 2019 6:39 pm, Rich Shepard wrote: > >> That's moot. I opened gnucash several hours later and there was a dialog >> box >> showing outstanding invoices due for payment. I selected the new one (the >> older ones were paid long ago) and processed the payment. The 'print >> check' >> checkbox doesn't belong on that dialog box because we're processing checks >> received and not one of ours to be sent. > > Umm, That's a "Bills Due Reminder", which is only supposed to show Vendor > Bills (i.e. A/P). If your "Invoice" is showing up there, that means you > did it backwards and that you processed it as a Vendor Bill. That's why > it has a checkbox for a check -- because you might want to pay it by > check. Derek, Are you forgetting about the *Invoices* Due Reminder? I understood it to be what Rich was referring to. When I click ‘Process Payment’ from the *Invoices* Due Reminder to mark one of my customer’s invoices as paid, the ‘Print Check’ checkbox is indeed there at the bottom. And although I can’t speak to Rich’s exact issue, I know for a fact, I’m dealing with a customer invoice and not a vendor bill in this case. I also tried the Process Payment function from the Business > Customer menu, as well as doing so via the ‘Pay Invoice’ from the invoice window itself. All three bring up the same dialog and in each case, the ‘Print Check’ option is there, though it is inactive until an invoice is selected for payment. Personally, I don’t care that it is there. Its presence doesn’t mean I’m processing a vendor bill as opposed to a customer invoice. But I can see how it might confuse someone who thinks it doesn’t belong there. Regards, Adrien ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
> On Oct 28, 2019 w44d301, at 5:39 PM, Rich Shepard
> wrote:
>
> On Mon, 28 Oct 2019, Adrien Monteleone wrote:
>
>> With that find dialog up, can you position the mouse in the upper portion
>> of the window (with the criteria) and scroll? I and others have noticed
>> this issue with the find dialog recently. I can scroll in mine.
>
> Adrien,
>
> If you're referring to the drop-down box there are only two choices ('all
> criterial are met' or 'any criteria are met') and I can scroll or click on
> the arror to switch between the two. Neither allows me to enter 'criteria'
> which would be the client's name.
No, I’m referring to the ‘area’ of the window where the criteria are supposed
to be listed.
In your screenshot you can only see the line with the ‘Add’ and ‘all criteria
are met’ buttons, but it appears there are a few pixels of the line visible
below that, which is where you enter the criteria. The other recent thread
shows that entire line with only multiple criteria becoming an issue. But in
your case, it looks like even the first set of criteria is not visible.
Perhaps try enlarging the entire dialog to see if more shows up. Or, position
the mouse cursor inside that general box and try to scroll. You can also try
selecting one of the buttons to give it focus, then using the tab key one or
more times to advance the focus and see if then the criteria are visible.
>
> So we can't search for an outstanding A/R invoice now using that menu
> option, eh?
It is a bug, already filed I believe. This looks like a regression where
someone was trying to fix another bug where the sizing of the two parts of that
window were not working correctly. It seems that fix either didn’t work, or
made more a mess.
Regards,
Adrien
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Re: [GNC] Recording invoice payment issue
On Mon, 28 Oct 2019, Derek Atkins wrote: Umm, That's a "Bills Due Reminder", which is only supposed to show Vendor Bills (i.e. A/P). If your "Invoice" is showing up there, that means you did it backwards and that you processed it as a Vendor Bill. That's why it has a checkbox for a check -- because you might want to pay it by check. Derek, I explicitly selected Business -> Customer -> Find invoice. And checking just now the dialog box presented when Business -> Vendor -> Find invoice is the same: no text entry widget and the heavier line (seen on the screenshot attached to my original message) cannot be expanded. As for the FIND dialog not working -- it sounds like a geometry issue. There is a criteria box at the top. If it's not visible, try resizing the window and/or pulling on the lines that separate the frames. Well, there is a border around search criteria box, with a heavier line just above the bottom border. However, no separator or that heavier line responds with a double-headed arrow when the cursor rests on it. There's nothig to resize here. Regards, Rich ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
On Mon, October 28, 2019 6:39 pm, Rich Shepard wrote: > That's moot. I opened gnucash several hours later and there was a dialog > box > showing outstanding invoices due for payment. I selected the new one (the > older ones were paid long ago) and processed the payment. The 'print > check' > checkbox doesn't belong on that dialog box because we're processing checks > received and not one of ours to be sent. Umm, That's a "Bills Due Reminder", which is only supposed to show Vendor Bills (i.e. A/P). If your "Invoice" is showing up there, that means you did it backwards and that you processed it as a Vendor Bill. That's why it has a checkbox for a check -- because you might want to pay it by check. As for the FIND dialog not working -- it sounds like a geometry issue. There is a criteria box at the top. If it's not visible, try resizing the window and/or pulling on the lines that separate the frames. > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. -derek -- Derek Atkins 617-623-3745 de...@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
On Mon, 28 Oct 2019, Adrien Monteleone wrote:
With that find dialog up, can you position the mouse in the upper portion
of the window (with the criteria) and scroll? I and others have noticed
this issue with the find dialog recently. I can scroll in mine.
Adrien,
If you're referring to the drop-down box there are only two choices ('all
criterial are met' or 'any criteria are met') and I can scroll or click on
the arror to switch between the two. Neither allows me to enter 'criteria'
which would be the client's name.
So we can't search for an outstanding A/R invoice now using that menu
option, eh?
Note, you can also bring up an invoice (that is posted) from the Customer
Report for that Customer.
True.
As to why the normal workflow failed, I don’t know what might have caused
that without a few more clues.
That's moot. I opened gnucash several hours later and there was a dialog box
showing outstanding invoices due for payment. I selected the new one (the
older ones were paid long ago) and processed the payment. The 'print check'
checkbox doesn't belong on that dialog box because we're processing checks
received and not one of ours to be sent.
Regards,
Rich
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Re: [GNC] Recording invoice payment issue
Rich, With that find dialog up, can you position the mouse in the upper portion of the window (with the criteria) and scroll? I and others have noticed this issue with the find dialog recently. I can scroll in mine. Note, you can also bring up an invoice (that is posted) from the Customer Report for that Customer. As to why the normal workflow failed, I don’t know what might have caused that without a few more clues. Regards, Adrien > On Oct 28, 2019 w44d301, at 2:39 PM, Rich Shepard > wrote: > > I'm running gnucash-3.7 on Slackware-14.2/x86_64. > > Because my business is cash based I enter invoices only when the client > pays, and I record the payment immediately after posting the invoice. > > Today, this workflow failed. When I tried paying the invoice the dialog box > appeared to be for paying a vendor invoice, not a client payment; the print > check checkbox caught my eye. So, I closed the dialog box and tried again by > finding the new invoice: Business -> Customer -> Find invoice. > Unfortunately, I could not find the invoice because the dialog box has no > text entry widget (see attached screenshot.) > > If I've done something incorrectly please point me in the proper direction. > I want to process this payment so it clears A/R and debits my business > checking account. > > Regards, > > Rich ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
[GNC] Recording invoice payment issue
I'm running gnucash-3.7 on Slackware-14.2/x86_64. Because my business is cash based I enter invoices only when the client pays, and I record the payment immediately after posting the invoice. Today, this workflow failed. When I tried paying the invoice the dialog box appeared to be for paying a vendor invoice, not a client payment; the print check checkbox caught my eye. So, I closed the dialog box and tried again by finding the new invoice: Business -> Customer -> Find invoice. Unfortunately, I could not find the invoice because the dialog box has no text entry widget (see attached screenshot.) If I've done something incorrectly please point me in the proper direction. I want to process this payment so it clears A/R and debits my business checking account. Regards, Rich___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
