Re: [GNC] Dock Icon on Mac
Interesting. The dmg shouldn’t matter as the app itself is signed with an Apple Developer certificate. You can check that by running codesign -vvd /Applications/Gnucash.app which, if you’re using the latest Mac build, should return Executable=/Applications/Gnucash.app/Contents/MacOS/Gnucash Identifier=org.gnucash.Gnucash Format=app bundle with Mach-O thin (x86_64) CodeDirectory v=20200 size=603 flags=0x0(none) hashes=23+3 location=embedded Signature size=8523 Authority=Developer ID Application: John D Ralls (Y9EHT5WMK7) Authority=Developer ID Certification Authority Authority=Apple Root CA Timestamp=Apr 29, 2018 at 9:47:11 PM Info.plist entries=19 TeamIdentifier=Y9EHT5WMK7 Sealed Resources version=2 rules=12 files=14200 Internal requirements count=2 size=628 The Authority lines are what’s important. Regards, John Ralls > On Jun 14, 2018, at 5:30 PM, Glen Byram (Gmail) wrote: > > Partially solved! i.e. I think I know what is wrong, but not why it happened > to this particular App. > Short answer: Gnucash is in quarantine due to a Mac OS feature called > Gatekeeper Path Randomization (GPR). Running the following command in a > Terminal window removes the quarantine flag > xattr -dr com.apple.quarantine /Applications/Gnucash.app/ > After this command, placing Gnucash in the Dock from the application folder > no longer results in a duplicate icon and app behaviour is normal. > > Now, why Gnucash got quarantined in the first place is what I need to work > out. It shouldn't happen if an application is copied from the .dmg file to > the Applications folder. > I am currently chaining through the following link where someone was > experiencing similar behaviour with an app called Blender. The link pointed > me in the right direction for a solution > https://developer.blender.org/T49473 > > I'll report any further findings here if I think it is an issue caused in any > way with how the Gnucash .dmg file is built, in case it impacts devs. Now to > get to the bottom of GPR on the mac. > Thanks for all your replies/suggestions > Glen > > On 14/06/2018, 21:49, "gnucash-user on behalf of Adrien Monteleone" > adrien.montele...@lusfiber.net> wrote: > >On this note, > >Are you installing to “/Applications” or “/Users/your-user/Applications”? > Either should be fine, but if you do have some corruption in your user > profile, installing to /Applications might help. > >Regards, >Adrien > >> On Jun 14, 2018, at 2:28 PM, Adrien Monteleone >> wrote: >> >> Try creating another user account on the Mac. Add GnuCash to dock and see if >> the problem persists. It might be an issue with prefs files for your user >> account. If you don’t want to go that route, or in conjunction with doing >> so, when the question mark appears, try either Force Quitting (technically >> relaunching) Finder from the apple menu, and/or execute a “killall Dock” >> command from a terminal. That might give you the reset needed. Also, keep >> Console.app running and check it when the question mark appears to see if >> there are any related entries. >> >> Regards, >> Adrien >> >>> On Jun 14, 2018, at 2:15 PM, Glen Byram (Gmail) wrote: >>> >>> Yes, it certainly is annoying. As we speak, Gnucash has just got its grey >>> question mark. The machine has been woken up for about the 10th time since >>> I last did "Keep in Dock". No full restart in that time (I rarely do with >>> the mac). No issue at all the previous 9 or so "wake-ups. I am starting to >>> think that something is wrong with this specific Mac. I would definitely >>> think that was the case if other apps had the same issue, but they all work >>> fine. >>> Regards >>> Glen >>> >>> >>> On 14/06/2018, 15:07, "gnucash-user on behalf of Adrien Monteleone" >>> >> adrien.montele...@lusfiber.net> wrote: >>> >>> I don’t think a second executable is the issue. I frequently see this >>> problem with Firefox. Occasionally after it updates and re-launches, it >>> will drop a new icon on the far right of my dock for that updated instance. >>> I just close it and relaunch it as normal with the original icon. (which >>> uses the updated instance, there is no older executable anywhere, even if I >>> clicked that original icon while the other was still open.) >>> >>> I don’t have even a guess as to why this is happening though once >>> GnuCash’s launcher is stored in the dock via right-click and ’keep in dock.’ >>> >>> Regards, >>> Adrien >>> On Jun 13, 2018, at 6:56 AM, David T. via gnucash-user wrote: My dock works, and has worked for a decade. Perhaps you are using GnuCash from two places: Applications, and the dmg? I say this because the “?” could happen after restart if the dock item were linked to a dmg file, and the dmg weren’t reloaded on restart. Similarly, a second dock item would suggest a second executable in a different location—although
Re: [GNC] Dock Icon on Mac
Here is a bit more information. I looked directly at the dock plist (com.apple.dock.plist). The entry for Gnucash looks very strange. In the situation where the icon was created using "Keep In Dock" while Gnucash is executing, after quitting Gnucash and examining the Dock plist the entry for Gnucash reads: file:///private/var/folders/3m/sjt8zmn90g7bdf0k8sm6944mgn/T/AppTranslocation/73EE75C9-F118-471E-A6BC-20B3AFD8EE18/d/Gnucash.app/ By comparison. The string for Word is: file:///Applications/Microsoft%20Word.app/ In the above example, the resultant Gnucash dock item works correctly as any other app, until the point that it becomes invalid with a grey question mark. Instead, if I drag the Gnucash app from the Application folder onto the dock, the string created is file:///Applications/Gnucash.app/ Which is what I would have expected, but using this Icon causes another Icon to appear for Gnucash at the end of the dock. Regards Glen On 14/06/2018, 21:49, "gnucash-user on behalf of Adrien Monteleone" wrote: On this note, Are you installing to “/Applications” or “/Users/your-user/Applications”? Either should be fine, but if you do have some corruption in your user profile, installing to /Applications might help. Regards, Adrien > On Jun 14, 2018, at 2:28 PM, Adrien Monteleone wrote: > > Try creating another user account on the Mac. Add GnuCash to dock and see if the problem persists. It might be an issue with prefs files for your user account. If you don’t want to go that route, or in conjunction with doing so, when the question mark appears, try either Force Quitting (technically relaunching) Finder from the apple menu, and/or execute a “killall Dock” command from a terminal. That might give you the reset needed. Also, keep Console.app running and check it when the question mark appears to see if there are any related entries. > > Regards, > Adrien > >> On Jun 14, 2018, at 2:15 PM, Glen Byram (Gmail) wrote: >> >> Yes, it certainly is annoying. As we speak, Gnucash has just got its grey question mark. The machine has been woken up for about the 10th time since I last did "Keep in Dock". No full restart in that time (I rarely do with the mac). No issue at all the previous 9 or so "wake-ups. I am starting to think that something is wrong with this specific Mac. I would definitely think that was the case if other apps had the same issue, but they all work fine. >> Regards >> Glen >> >> >> On 14/06/2018, 15:07, "gnucash-user on behalf of Adrien Monteleone" wrote: >> >> I don’t think a second executable is the issue. I frequently see this problem with Firefox. Occasionally after it updates and re-launches, it will drop a new icon on the far right of my dock for that updated instance. I just close it and relaunch it as normal with the original icon. (which uses the updated instance, there is no older executable anywhere, even if I clicked that original icon while the other was still open.) >> >> I don’t have even a guess as to why this is happening though once GnuCash’s launcher is stored in the dock via right-click and ’keep in dock.’ >> >> Regards, >> Adrien >> >>> On Jun 13, 2018, at 6:56 AM, David T. via gnucash-user wrote: >>> >>> My dock works, and has worked for a decade. Perhaps you are using GnuCash from two places: Applications, and the dmg? I say this because the “?” could happen after restart if the dock item were linked to a dmg file, and the dmg weren’t reloaded on restart. >>> >>> Similarly, a second dock item would suggest a second executable in a different location—although how the dock item could reference a different executable is beyond me. >>> >>> David T. >>> On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user wrote: I am running macOS Sierra 10.12.6 I cannot get Gnucash to reside in the mac dock like other apps. I may have reported this issue before but I can’t find anything in gnucash-user and whatever solution I thought I had was only temporary. 1) The normal process for placing an app into the dock permanently is to just drag it from the place it is installed (usually the Applications folder) to a position on the dock that you want. Once this is done, you should be able to launch the app from the resulting dock icon. The same icon should bounce as it launches, then stop with a dot under the icon to show it is active. The behaviour I see is that a duplicate Gnucash icon appears at the end of the dock and it is this one that bounces/indicates active app. Although functionally OK, I don’t want 2 icons for the same app when its running one instance. 2) I have tried the alternate method
Re: [GNC] Dock Icon on Mac
On this note, Are you installing to “/Applications” or “/Users/your-user/Applications”? Either should be fine, but if you do have some corruption in your user profile, installing to /Applications might help. Regards, Adrien > On Jun 14, 2018, at 2:28 PM, Adrien Monteleone > wrote: > > Try creating another user account on the Mac. Add GnuCash to dock and see if > the problem persists. It might be an issue with prefs files for your user > account. If you don’t want to go that route, or in conjunction with doing so, > when the question mark appears, try either Force Quitting (technically > relaunching) Finder from the apple menu, and/or execute a “killall Dock” > command from a terminal. That might give you the reset needed. Also, keep > Console.app running and check it when the question mark appears to see if > there are any related entries. > > Regards, > Adrien > >> On Jun 14, 2018, at 2:15 PM, Glen Byram (Gmail) wrote: >> >> Yes, it certainly is annoying. As we speak, Gnucash has just got its grey >> question mark. The machine has been woken up for about the 10th time since I >> last did "Keep in Dock". No full restart in that time (I rarely do with the >> mac). No issue at all the previous 9 or so "wake-ups. I am starting to think >> that something is wrong with this specific Mac. I would definitely think >> that was the case if other apps had the same issue, but they all work fine. >> Regards >> Glen >> >> >> On 14/06/2018, 15:07, "gnucash-user on behalf of Adrien Monteleone" >> > adrien.montele...@lusfiber.net> wrote: >> >> I don’t think a second executable is the issue. I frequently see this >> problem with Firefox. Occasionally after it updates and re-launches, it will >> drop a new icon on the far right of my dock for that updated instance. I >> just close it and relaunch it as normal with the original icon. (which uses >> the updated instance, there is no older executable anywhere, even if I >> clicked that original icon while the other was still open.) >> >> I don’t have even a guess as to why this is happening though once >> GnuCash’s launcher is stored in the dock via right-click and ’keep in dock.’ >> >> Regards, >> Adrien >> >>> On Jun 13, 2018, at 6:56 AM, David T. via gnucash-user >>> wrote: >>> >>> My dock works, and has worked for a decade. Perhaps you are using GnuCash >>> from two places: Applications, and the dmg? I say this because the “?” >>> could happen after restart if the dock item were linked to a dmg file, and >>> the dmg weren’t reloaded on restart. >>> >>> Similarly, a second dock item would suggest a second executable in a >>> different location—although how the dock item could reference a different >>> executable is beyond me. >>> >>> David T. >>> On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user wrote: I am running macOS Sierra 10.12.6 I cannot get Gnucash to reside in the mac dock like other apps. I may have reported this issue before but I can’t find anything in gnucash-user and whatever solution I thought I had was only temporary. 1) The normal process for placing an app into the dock permanently is to just drag it from the place it is installed (usually the Applications folder) to a position on the dock that you want. Once this is done, you should be able to launch the app from the resulting dock icon. The same icon should bounce as it launches, then stop with a dot under the icon to show it is active. The behaviour I see is that a duplicate Gnucash icon appears at the end of the dock and it is this one that bounces/indicates active app. Although functionally OK, I don’t want 2 icons for the same app when its running one instance. 2) I have tried the alternate method of keeping Gnucash in the dock; Make sure there are no Gnucash dock icons then launch it directly from the Applications folder. Once launched, right click on the active dock icon and select Options->Keep in dock. After that, I can move the icon to the position in the dock I want it to be. It now appears to work perfectly. Unfortunately, after I log out, or after some periods of sleep (not sure on the number-seems random) the Gnucash icon gets overlayed with a question mark indicating that the location of the app is now unknown – even though it has not changed and is still in the Applications folder. If I restart the machine when the Gnucash icon is working as expected, I get a grey question mark in the dock without even the Gnucash icon. Mousing over the grey question mark gives a Gnucash tooltip but of course it won’t launch as the location of Gnucash is unknown. The only option is to right click on the icon+question mark or question mark (by itself) and select Options->Remove from Dock.
Re: [GNC] Dock Icon on Mac
It does happen when running from the dmg and then eject it, but the OP specifically noted they were running it from Applications. Regards, Adrien > On Jun 14, 2018, at 3:33 PM, Eric Sokolowsky wrote: > > I have seen this behavior with gimp. I believe it happens because the > application is run from the dmg. If you copy it to applications or the > desktop from the dmg the problem might go away. I'm going to try this with > gimp too. > > Eric > > On Thu, Jun 14, 2018, 3:30 PM Adrien Monteleone > wrote: > Try creating another user account on the Mac. Add GnuCash to dock and see if > the problem persists. It might be an issue with prefs files for your user > account. If you don’t want to go that route, or in conjunction with doing so, > when the question mark appears, try either Force Quitting (technically > relaunching) Finder from the apple menu, and/or execute a “killall Dock” > command from a terminal. That might give you the reset needed. Also, keep > Console.app running and check it when the question mark appears to see if > there are any related entries. > > Regards, > Adrien > > > On Jun 14, 2018, at 2:15 PM, Glen Byram (Gmail) wrote: > > > > Yes, it certainly is annoying. As we speak, Gnucash has just got its grey > > question mark. The machine has been woken up for about the 10th time since > > I last did "Keep in Dock". No full restart in that time (I rarely do with > > the mac). No issue at all the previous 9 or so "wake-ups. I am starting to > > think that something is wrong with this specific Mac. I would definitely > > think that was the case if other apps had the same issue, but they all work > > fine. > > Regards > > Glen > > > > > > On 14/06/2018, 15:07, "gnucash-user on behalf of Adrien Monteleone" > > > adrien.montele...@lusfiber.net> wrote: > > > >I don’t think a second executable is the issue. I frequently see this > > problem with Firefox. Occasionally after it updates and re-launches, it > > will drop a new icon on the far right of my dock for that updated instance. > > I just close it and relaunch it as normal with the original icon. (which > > uses the updated instance, there is no older executable anywhere, even if I > > clicked that original icon while the other was still open.) > > > >I don’t have even a guess as to why this is happening though once > > GnuCash’s launcher is stored in the dock via right-click and ’keep in dock.’ > > > >Regards, > >Adrien > > > >> On Jun 13, 2018, at 6:56 AM, David T. via gnucash-user > >> wrote: > >> > >> My dock works, and has worked for a decade. Perhaps you are using GnuCash > >> from two places: Applications, and the dmg? I say this because the “?” > >> could happen after restart if the dock item were linked to a dmg file, and > >> the dmg weren’t reloaded on restart. > >> > >> Similarly, a second dock item would suggest a second executable in a > >> different location—although how the dock item could reference a different > >> executable is beyond me. > >> > >> David T. > >> > >>> On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user > >>> wrote: > >>> > >>> I am running macOS Sierra 10.12.6 > >>> > >>> I cannot get Gnucash to reside in the mac dock like other apps. I may > >>> have reported this issue before but I can’t find anything in gnucash-user > >>> and whatever solution I thought I had was only temporary. > >>> > >>> > >>> > >>> 1) The normal process for placing an app into the dock permanently is to > >>> just drag it from the place it is installed (usually the Applications > >>> folder) to a position on the dock that you want. > >>> > >>> Once this is done, you should be able to launch the app from the > >>> resulting dock icon. The same icon should bounce as it launches, then > >>> stop with a dot under the icon to show it is active. > >>> > >>> The behaviour I see is that a duplicate Gnucash icon appears at the end > >>> of the dock and it is this one that bounces/indicates active app. > >>> Although functionally OK, I don’t want 2 icons for the same app when its > >>> running one instance. > >>> > >>> > >>> > >>> 2) I have tried the alternate method of keeping Gnucash in the dock; Make > >>> sure there are no Gnucash dock icons then launch it directly from the > >>> Applications folder. Once launched, right click on the active dock icon > >>> and select Options->Keep in dock. After that, I can move the icon to the > >>> position in the dock I want it to be. It now appears to work perfectly. > >>> Unfortunately, after I log out, or after some periods of sleep (not sure > >>> on the number-seems random) the Gnucash icon gets overlayed with a > >>> question mark indicating that the location of the app is now unknown – > >>> even though it has not changed and is still in the Applications folder. > >>> If I restart the machine when the Gnucash icon is working as expected, I > >>> get a grey question mark in the dock without even
Re: [GNC] Dock Icon on Mac
I have seen this behavior with gimp. I believe it happens because the application is run from the dmg. If you copy it to applications or the desktop from the dmg the problem might go away. I'm going to try this with gimp too. Eric On Thu, Jun 14, 2018, 3:30 PM Adrien Monteleone < adrien.montele...@lusfiber.net> wrote: > Try creating another user account on the Mac. Add GnuCash to dock and see > if the problem persists. It might be an issue with prefs files for your > user account. If you don’t want to go that route, or in conjunction with > doing so, when the question mark appears, try either Force Quitting > (technically relaunching) Finder from the apple menu, and/or execute a > “killall Dock” command from a terminal. That might give you the reset > needed. Also, keep Console.app running and check it when the question mark > appears to see if there are any related entries. > > Regards, > Adrien > > > On Jun 14, 2018, at 2:15 PM, Glen Byram (Gmail) > wrote: > > > > Yes, it certainly is annoying. As we speak, Gnucash has just got its > grey question mark. The machine has been woken up for about the 10th time > since I last did "Keep in Dock". No full restart in that time (I rarely do > with the mac). No issue at all the previous 9 or so "wake-ups. I am > starting to think that something is wrong with this specific Mac. I would > definitely think that was the case if other apps had the same issue, but > they all work fine. > > Regards > > Glen > > > > > > On 14/06/2018, 15:07, "gnucash-user on behalf of Adrien Monteleone" > adrien.montele...@lusfiber.net> wrote: > > > >I don’t think a second executable is the issue. I frequently see this > problem with Firefox. Occasionally after it updates and re-launches, it > will drop a new icon on the far right of my dock for that updated instance. > I just close it and relaunch it as normal with the original icon. (which > uses the updated instance, there is no older executable anywhere, even if I > clicked that original icon while the other was still open.) > > > >I don’t have even a guess as to why this is happening though once > GnuCash’s launcher is stored in the dock via right-click and ’keep in dock.’ > > > >Regards, > >Adrien > > > >> On Jun 13, 2018, at 6:56 AM, David T. via gnucash-user < > gnucash-user@gnucash.org> wrote: > >> > >> My dock works, and has worked for a decade. Perhaps you are using > GnuCash from two places: Applications, and the dmg? I say this because the > “?” could happen after restart if the dock item were linked to a dmg file, > and the dmg weren’t reloaded on restart. > >> > >> Similarly, a second dock item would suggest a second executable in a > different location—although how the dock item could reference a different > executable is beyond me. > >> > >> David T. > >> > >>> On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user < > gnucash-user@gnucash.org> wrote: > >>> > >>> I am running macOS Sierra 10.12.6 > >>> > >>> I cannot get Gnucash to reside in the mac dock like other apps. I may > have reported this issue before but I can’t find anything in gnucash-user > and whatever solution I thought I had was only temporary. > >>> > >>> > >>> > >>> 1) The normal process for placing an app into the dock permanently is > to just drag it from the place it is installed (usually the Applications > folder) to a position on the dock that you want. > >>> > >>> Once this is done, you should be able to launch the app from the > resulting dock icon. The same icon should bounce as it launches, then stop > with a dot under the icon to show it is active. > >>> > >>> The behaviour I see is that a duplicate Gnucash icon appears at the > end of the dock and it is this one that bounces/indicates active app. > Although functionally OK, I don’t want 2 icons for the same app when its > running one instance. > >>> > >>> > >>> > >>> 2) I have tried the alternate method of keeping Gnucash in the dock; > Make sure there are no Gnucash dock icons then launch it directly from the > Applications folder. Once launched, right click on the active dock icon and > select Options->Keep in dock. After that, I can move the icon to the > position in the dock I want it to be. It now appears to work perfectly. > Unfortunately, after I log out, or after some periods of sleep (not sure on > the number-seems random) the Gnucash icon gets overlayed with a question > mark indicating that the location of the app is now unknown – even though > it has not changed and is still in the Applications folder. If I restart > the machine when the Gnucash icon is working as expected, I get a grey > question mark in the dock without even the Gnucash icon. Mousing over the > grey question mark gives a Gnucash tooltip but of course it won’t launch as > the location of Gnucash is unknown. The only option is to right click on > the icon+question mark or question mark (by itself) and select > Options->Remove from Dock. > >>> > >>> > >>> > >>> As far as I can tell Gnucash
Re: [GNC] Dock Icon on Mac
Try creating another user account on the Mac. Add GnuCash to dock and see if the problem persists. It might be an issue with prefs files for your user account. If you don’t want to go that route, or in conjunction with doing so, when the question mark appears, try either Force Quitting (technically relaunching) Finder from the apple menu, and/or execute a “killall Dock” command from a terminal. That might give you the reset needed. Also, keep Console.app running and check it when the question mark appears to see if there are any related entries. Regards, Adrien > On Jun 14, 2018, at 2:15 PM, Glen Byram (Gmail) wrote: > > Yes, it certainly is annoying. As we speak, Gnucash has just got its grey > question mark. The machine has been woken up for about the 10th time since I > last did "Keep in Dock". No full restart in that time (I rarely do with the > mac). No issue at all the previous 9 or so "wake-ups. I am starting to think > that something is wrong with this specific Mac. I would definitely think that > was the case if other apps had the same issue, but they all work fine. > Regards > Glen > > > On 14/06/2018, 15:07, "gnucash-user on behalf of Adrien Monteleone" > adrien.montele...@lusfiber.net> wrote: > >I don’t think a second executable is the issue. I frequently see this > problem with Firefox. Occasionally after it updates and re-launches, it will > drop a new icon on the far right of my dock for that updated instance. I just > close it and relaunch it as normal with the original icon. (which uses the > updated instance, there is no older executable anywhere, even if I clicked > that original icon while the other was still open.) > >I don’t have even a guess as to why this is happening though once > GnuCash’s launcher is stored in the dock via right-click and ’keep in dock.’ > >Regards, >Adrien > >> On Jun 13, 2018, at 6:56 AM, David T. via gnucash-user >> wrote: >> >> My dock works, and has worked for a decade. Perhaps you are using GnuCash >> from two places: Applications, and the dmg? I say this because the “?” could >> happen after restart if the dock item were linked to a dmg file, and the dmg >> weren’t reloaded on restart. >> >> Similarly, a second dock item would suggest a second executable in a >> different location—although how the dock item could reference a different >> executable is beyond me. >> >> David T. >> >>> On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user >>> wrote: >>> >>> I am running macOS Sierra 10.12.6 >>> >>> I cannot get Gnucash to reside in the mac dock like other apps. I may have >>> reported this issue before but I can’t find anything in gnucash-user and >>> whatever solution I thought I had was only temporary. >>> >>> >>> >>> 1) The normal process for placing an app into the dock permanently is to >>> just drag it from the place it is installed (usually the Applications >>> folder) to a position on the dock that you want. >>> >>> Once this is done, you should be able to launch the app from the resulting >>> dock icon. The same icon should bounce as it launches, then stop with a dot >>> under the icon to show it is active. >>> >>> The behaviour I see is that a duplicate Gnucash icon appears at the end of >>> the dock and it is this one that bounces/indicates active app. Although >>> functionally OK, I don’t want 2 icons for the same app when its running one >>> instance. >>> >>> >>> >>> 2) I have tried the alternate method of keeping Gnucash in the dock; Make >>> sure there are no Gnucash dock icons then launch it directly from the >>> Applications folder. Once launched, right click on the active dock icon and >>> select Options->Keep in dock. After that, I can move the icon to the >>> position in the dock I want it to be. It now appears to work perfectly. >>> Unfortunately, after I log out, or after some periods of sleep (not sure on >>> the number-seems random) the Gnucash icon gets overlayed with a question >>> mark indicating that the location of the app is now unknown – even though >>> it has not changed and is still in the Applications folder. If I restart >>> the machine when the Gnucash icon is working as expected, I get a grey >>> question mark in the dock without even the Gnucash icon. Mousing over the >>> grey question mark gives a Gnucash tooltip but of course it won’t launch as >>> the location of Gnucash is unknown. The only option is to right click on >>> the icon+question mark or question mark (by itself) and select >>> Options->Remove from Dock. >>> >>> >>> >>> As far as I can tell Gnucash is the only App I have that exhibits this >>> behaviour. At the start, I thought I had fixed it using method 2 above. >>> Then after several days the dreaded question mark appeared over the icon. >>> >>> Other things I have tried include making an Alias for Gnucash and dragging >>> that to the dock. It didn’t work and behaved like 1) above (duplicate app
Re: [GNC] Dock Icon on Mac
Yes, it certainly is annoying. As we speak, Gnucash has just got its grey question mark. The machine has been woken up for about the 10th time since I last did "Keep in Dock". No full restart in that time (I rarely do with the mac). No issue at all the previous 9 or so "wake-ups. I am starting to think that something is wrong with this specific Mac. I would definitely think that was the case if other apps had the same issue, but they all work fine. Regards Glen On 14/06/2018, 15:07, "gnucash-user on behalf of Adrien Monteleone" wrote: I don’t think a second executable is the issue. I frequently see this problem with Firefox. Occasionally after it updates and re-launches, it will drop a new icon on the far right of my dock for that updated instance. I just close it and relaunch it as normal with the original icon. (which uses the updated instance, there is no older executable anywhere, even if I clicked that original icon while the other was still open.) I don’t have even a guess as to why this is happening though once GnuCash’s launcher is stored in the dock via right-click and ’keep in dock.’ Regards, Adrien > On Jun 13, 2018, at 6:56 AM, David T. via gnucash-user wrote: > > My dock works, and has worked for a decade. Perhaps you are using GnuCash from two places: Applications, and the dmg? I say this because the “?” could happen after restart if the dock item were linked to a dmg file, and the dmg weren’t reloaded on restart. > > Similarly, a second dock item would suggest a second executable in a different location—although how the dock item could reference a different executable is beyond me. > > David T. > >> On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user wrote: >> >> I am running macOS Sierra 10.12.6 >> >> I cannot get Gnucash to reside in the mac dock like other apps. I may have reported this issue before but I can’t find anything in gnucash-user and whatever solution I thought I had was only temporary. >> >> >> >> 1) The normal process for placing an app into the dock permanently is to just drag it from the place it is installed (usually the Applications folder) to a position on the dock that you want. >> >> Once this is done, you should be able to launch the app from the resulting dock icon. The same icon should bounce as it launches, then stop with a dot under the icon to show it is active. >> >> The behaviour I see is that a duplicate Gnucash icon appears at the end of the dock and it is this one that bounces/indicates active app. Although functionally OK, I don’t want 2 icons for the same app when its running one instance. >> >> >> >> 2) I have tried the alternate method of keeping Gnucash in the dock; Make sure there are no Gnucash dock icons then launch it directly from the Applications folder. Once launched, right click on the active dock icon and select Options->Keep in dock. After that, I can move the icon to the position in the dock I want it to be. It now appears to work perfectly. Unfortunately, after I log out, or after some periods of sleep (not sure on the number-seems random) the Gnucash icon gets overlayed with a question mark indicating that the location of the app is now unknown – even though it has not changed and is still in the Applications folder. If I restart the machine when the Gnucash icon is working as expected, I get a grey question mark in the dock without even the Gnucash icon. Mousing over the grey question mark gives a Gnucash tooltip but of course it won’t launch as the location of Gnucash is unknown. The only option is to right click on the icon+question mark or question mark (by itself) and select Options->Remove from Dock. >> >> >> >> As far as I can tell Gnucash is the only App I have that exhibits this behaviour. At the start, I thought I had fixed it using method 2 above. Then after several days the dreaded question mark appeared over the icon. >> >> Other things I have tried include making an Alias for Gnucash and dragging that to the dock. It didn’t work and behaved like 1) above (duplicate app icon on launch). >> >> I decided maybe the dock was corrupt so I did a reset to default: Terminal command; “defaults delete com.apple.dock; killall Dock” >> >> This meant I had to rebuild my preferred dock from scratch. There was no difference. All other app icons behaved as expected apart from Gnucash. >> >> >> >> My conclusion is that Gnucash must have a launch process different to other apps and/or the drag/drop to dock processing must be different. >> >> For the time being I tend to stick to Option 2 above as I prefer a single launch icon on the dock. When Gnucash eventually gets it’s inevitable question mark I remove it from dock then re-instate it as per 2) above. But it
Re: [GNC] Dock Icon on Mac
I don’t think a second executable is the issue. I frequently see this problem with Firefox. Occasionally after it updates and re-launches, it will drop a new icon on the far right of my dock for that updated instance. I just close it and relaunch it as normal with the original icon. (which uses the updated instance, there is no older executable anywhere, even if I clicked that original icon while the other was still open.) I don’t have even a guess as to why this is happening though once GnuCash’s launcher is stored in the dock via right-click and ’keep in dock.’ Regards, Adrien > On Jun 13, 2018, at 6:56 AM, David T. via gnucash-user > wrote: > > My dock works, and has worked for a decade. Perhaps you are using GnuCash > from two places: Applications, and the dmg? I say this because the “?” could > happen after restart if the dock item were linked to a dmg file, and the dmg > weren’t reloaded on restart. > > Similarly, a second dock item would suggest a second executable in a > different location—although how the dock item could reference a different > executable is beyond me. > > David T. > >> On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user >> wrote: >> >> I am running macOS Sierra 10.12.6 >> >> I cannot get Gnucash to reside in the mac dock like other apps. I may have >> reported this issue before but I can’t find anything in gnucash-user and >> whatever solution I thought I had was only temporary. >> >> >> >> 1) The normal process for placing an app into the dock permanently is to >> just drag it from the place it is installed (usually the Applications >> folder) to a position on the dock that you want. >> >> Once this is done, you should be able to launch the app from the resulting >> dock icon. The same icon should bounce as it launches, then stop with a dot >> under the icon to show it is active. >> >> The behaviour I see is that a duplicate Gnucash icon appears at the end of >> the dock and it is this one that bounces/indicates active app. Although >> functionally OK, I don’t want 2 icons for the same app when its running one >> instance. >> >> >> >> 2) I have tried the alternate method of keeping Gnucash in the dock; Make >> sure there are no Gnucash dock icons then launch it directly from the >> Applications folder. Once launched, right click on the active dock icon and >> select Options->Keep in dock. After that, I can move the icon to the >> position in the dock I want it to be. It now appears to work perfectly. >> Unfortunately, after I log out, or after some periods of sleep (not sure on >> the number-seems random) the Gnucash icon gets overlayed with a question >> mark indicating that the location of the app is now unknown – even though it >> has not changed and is still in the Applications folder. If I restart the >> machine when the Gnucash icon is working as expected, I get a grey question >> mark in the dock without even the Gnucash icon. Mousing over the grey >> question mark gives a Gnucash tooltip but of course it won’t launch as the >> location of Gnucash is unknown. The only option is to right click on the >> icon+question mark or question mark (by itself) and select Options->Remove >> from Dock. >> >> >> >> As far as I can tell Gnucash is the only App I have that exhibits this >> behaviour. At the start, I thought I had fixed it using method 2 above. Then >> after several days the dreaded question mark appeared over the icon. >> >> Other things I have tried include making an Alias for Gnucash and dragging >> that to the dock. It didn’t work and behaved like 1) above (duplicate app >> icon on launch). >> >> I decided maybe the dock was corrupt so I did a reset to default: Terminal >> command; “defaults delete com.apple.dock; killall Dock” >> >> This meant I had to rebuild my preferred dock from scratch. There was no >> difference. All other app icons behaved as expected apart from Gnucash. >> >> >> >> My conclusion is that Gnucash must have a launch process different to other >> apps and/or the drag/drop to dock processing must be different. >> >> For the time being I tend to stick to Option 2 above as I prefer a single >> launch icon on the dock. When Gnucash eventually gets it’s inevitable >> question mark I remove it from dock then re-instate it as per 2) above. But >> it would be nice to have no need to do that. It’s not urgent or a matter of >> life and death but something to ponder. >> >> >> >> Cheers >> >> Glen >> >> >> >> ___ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> - >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >
Re: [GNC] Dock Icon on Mac
Glen, One thing you haven’t mentioned yet is what version of GnuCash you’re running. When the GnuCash icon gets turned into a question mark or is greyed out, is Options>Show in Finder available from the context menu? If it is, what does it point to? Check to make sure that you have only one Gnucash.app installed by running /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -dump | grep Gnucash.app from the terminal prompt (Terminal is in /Applications/Utilities). Regards, John Ralls > On Jun 13, 2018, at 7:18 AM, Glen Byram (Gmail) wrote: > > Sorry to be unclear. I mean, when Gnucash opens (by double clicking the App, > not a data file), it is at the place I left off. It sounds from the replies > like this is normal behaviour and that Gnucash doesn't particularly care > where the file is located (In my case \Users\username\Documents\Accounts) > > On 13/06/2018, 14:05, "Maf. King" wrote: > >On Wednesday, 13 June 2018 13:54:25 BST Colin Law wrote: >> On 13 June 2018 at 13:39, Glen Byram (Gmail) wrote: >>> ... >>> >>> The only other thing I have considered is that I open the App with a data >>> file active (my personal finances). Could it be something to do with the >>> location of that data file? >> >> What do you mean by open the App "with a data file". On a Mac I believe >> you cannot open the app by double clicking a data file, if that is what you >> meant. >> >> Colin > >I believe that click-datafile-to-open on a Mac works in the sense that GC >starts up, but it fails to load the clicked file. I.E. GC persists with > the >previously-opened file used in the last session, then you have to > File->Open. >But I don't have a Mac and have never used one, so I may be wrong. > >Maf. > > > > > > > > ___ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > - > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Dock Icon on Mac
Sorry to be unclear. I mean, when Gnucash opens (by double clicking the App, not a data file), it is at the place I left off. It sounds from the replies like this is normal behaviour and that Gnucash doesn't particularly care where the file is located (In my case \Users\username\Documents\Accounts) On 13/06/2018, 14:05, "Maf. King" wrote: On Wednesday, 13 June 2018 13:54:25 BST Colin Law wrote: > On 13 June 2018 at 13:39, Glen Byram (Gmail) wrote: > > ... > > > > The only other thing I have considered is that I open the App with a data > > file active (my personal finances). Could it be something to do with the > > location of that data file? > > What do you mean by open the App "with a data file". On a Mac I believe > you cannot open the app by double clicking a data file, if that is what you > meant. > > Colin I believe that click-datafile-to-open on a Mac works in the sense that GC starts up, but it fails to load the clicked file. I.E. GC persists with the previously-opened file used in the last session, then you have to File->Open. But I don't have a Mac and have never used one, so I may be wrong. Maf. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Dock Icon on Mac
On Wednesday, 13 June 2018 13:54:25 BST Colin Law wrote: > On 13 June 2018 at 13:39, Glen Byram (Gmail) wrote: > > ... > > > > The only other thing I have considered is that I open the App with a data > > file active (my personal finances). Could it be something to do with the > > location of that data file? > > What do you mean by open the App "with a data file". On a Mac I believe > you cannot open the app by double clicking a data file, if that is what you > meant. > > Colin I believe that click-datafile-to-open on a Mac works in the sense that GC starts up, but it fails to load the clicked file. I.E. GC persists with the previously-opened file used in the last session, then you have to File->Open. But I don't have a Mac and have never used one, so I may be wrong. Maf. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Dock Icon on Mac
Nope I don't do that. The only time I ever even open the .dmg file is when I download an update. I then drag the 2 Apps to the Applications folder overwriting the existing ones. TBH I have never used the Finance Quote Update app but copy it anyway. My dock works fine too - with every single other app in the Applications folder (and Utilities and elsewhere). When I have the 2 icons up at once, 1 active and 1 inactive, if I right click on them and do "Options->Show in Finder", in each case it points correctly to Gnucash in Applications. The only other thing I have considered is that I open the App with a data file active (my personal finances). Could it be something to do with the location of that data file? Cheers, Glen On 13/06/2018, 12:56, "gnucash-user on behalf of David T. via gnucash-user" wrote: My dock works, and has worked for a decade. Perhaps you are using GnuCash from two places: Applications, and the dmg? I say this because the “?” could happen after restart if the dock item were linked to a dmg file, and the dmg weren’t reloaded on restart. Similarly, a second dock item would suggest a second executable in a different location—although how the dock item could reference a different executable is beyond me. David T. > On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user wrote: > > I am running macOS Sierra 10.12.6 > > I cannot get Gnucash to reside in the mac dock like other apps. I may have reported this issue before but I can’t find anything in gnucash-user and whatever solution I thought I had was only temporary. > > > > 1) The normal process for placing an app into the dock permanently is to just drag it from the place it is installed (usually the Applications folder) to a position on the dock that you want. > > Once this is done, you should be able to launch the app from the resulting dock icon. The same icon should bounce as it launches, then stop with a dot under the icon to show it is active. > > The behaviour I see is that a duplicate Gnucash icon appears at the end of the dock and it is this one that bounces/indicates active app. Although functionally OK, I don’t want 2 icons for the same app when its running one instance. > > > > 2) I have tried the alternate method of keeping Gnucash in the dock; Make sure there are no Gnucash dock icons then launch it directly from the Applications folder. Once launched, right click on the active dock icon and select Options->Keep in dock. After that, I can move the icon to the position in the dock I want it to be. It now appears to work perfectly. Unfortunately, after I log out, or after some periods of sleep (not sure on the number-seems random) the Gnucash icon gets overlayed with a question mark indicating that the location of the app is now unknown – even though it has not changed and is still in the Applications folder. If I restart the machine when the Gnucash icon is working as expected, I get a grey question mark in the dock without even the Gnucash icon. Mousing over the grey question mark gives a Gnucash tooltip but of course it won’t launch as the location of Gnucash is unknown. The only option is to right click on the icon+question mark or question mark (by itself) and select Options->Remove from Dock. > > > > As far as I can tell Gnucash is the only App I have that exhibits this behaviour. At the start, I thought I had fixed it using method 2 above. Then after several days the dreaded question mark appeared over the icon. > > Other things I have tried include making an Alias for Gnucash and dragging that to the dock. It didn’t work and behaved like 1) above (duplicate app icon on launch). > > I decided maybe the dock was corrupt so I did a reset to default: Terminal command; “defaults delete com.apple.dock; killall Dock” > > This meant I had to rebuild my preferred dock from scratch. There was no difference. All other app icons behaved as expected apart from Gnucash. > > > > My conclusion is that Gnucash must have a launch process different to other apps and/or the drag/drop to dock processing must be different. > > For the time being I tend to stick to Option 2 above as I prefer a single launch icon on the dock. When Gnucash eventually gets it’s inevitable question mark I remove it from dock then re-instate it as per 2) above. But it would be nice to have no need to do that. It’s not urgent or a matter of life and death but something to ponder. > > > > Cheers > > Glen > > > > ___ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane,
Re: [GNC] Dock Icon on Mac
My dock works, and has worked for a decade. Perhaps you are using GnuCash from two places: Applications, and the dmg? I say this because the “?” could happen after restart if the dock item were linked to a dmg file, and the dmg weren’t reloaded on restart. Similarly, a second dock item would suggest a second executable in a different location—although how the dock item could reference a different executable is beyond me. David T. > On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user > wrote: > > I am running macOS Sierra 10.12.6 > > I cannot get Gnucash to reside in the mac dock like other apps. I may have > reported this issue before but I can’t find anything in gnucash-user and > whatever solution I thought I had was only temporary. > > > > 1) The normal process for placing an app into the dock permanently is to > just drag it from the place it is installed (usually the Applications folder) > to a position on the dock that you want. > > Once this is done, you should be able to launch the app from the resulting > dock icon. The same icon should bounce as it launches, then stop with a dot > under the icon to show it is active. > > The behaviour I see is that a duplicate Gnucash icon appears at the end of > the dock and it is this one that bounces/indicates active app. Although > functionally OK, I don’t want 2 icons for the same app when its running one > instance. > > > > 2) I have tried the alternate method of keeping Gnucash in the dock; Make > sure there are no Gnucash dock icons then launch it directly from the > Applications folder. Once launched, right click on the active dock icon and > select Options->Keep in dock. After that, I can move the icon to the position > in the dock I want it to be. It now appears to work perfectly. Unfortunately, > after I log out, or after some periods of sleep (not sure on the number-seems > random) the Gnucash icon gets overlayed with a question mark indicating that > the location of the app is now unknown – even though it has not changed and > is still in the Applications folder. If I restart the machine when the > Gnucash icon is working as expected, I get a grey question mark in the dock > without even the Gnucash icon. Mousing over the grey question mark gives a > Gnucash tooltip but of course it won’t launch as the location of Gnucash is > unknown. The only option is to right click on the icon+question mark or > question mark (by itself) and select Options->Remove from Dock. > > > > As far as I can tell Gnucash is the only App I have that exhibits this > behaviour. At the start, I thought I had fixed it using method 2 above. Then > after several days the dreaded question mark appeared over the icon. > > Other things I have tried include making an Alias for Gnucash and dragging > that to the dock. It didn’t work and behaved like 1) above (duplicate app > icon on launch). > > I decided maybe the dock was corrupt so I did a reset to default: Terminal > command; “defaults delete com.apple.dock; killall Dock” > > This meant I had to rebuild my preferred dock from scratch. There was no > difference. All other app icons behaved as expected apart from Gnucash. > > > > My conclusion is that Gnucash must have a launch process different to other > apps and/or the drag/drop to dock processing must be different. > > For the time being I tend to stick to Option 2 above as I prefer a single > launch icon on the dock. When Gnucash eventually gets it’s inevitable > question mark I remove it from dock then re-instate it as per 2) above. But > it would be nice to have no need to do that. It’s not urgent or a matter of > life and death but something to ponder. > > > > Cheers > > Glen > > > > ___ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > - > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.