RE: [IMail Forum] OT: Switch recommendations?

2007-12-18 Thread Neil Olson
We have been buying most of our Cisco switches through a company called Network 
Hardware Resale, Chris Johnson 805.879.0608.  Some of the equipment we buy is 
new other stuff is the refurbished product.  Their prices, product 
availability, and customer service have been excellent.  I paid $3700 for a new 
Cisco Catalyst 3560 48 port 10/100 POE +4 SFP,STD image this past summer.  
Cisco part number WS-C3560-48PS-S.  Obviously, this model has 48 ports of 
10/100, the 4 SFP ports will handle a gig though.  It is non-stackable, but 
managed through the same interface, where you can have multiple switches 
connected together through the SFP ports and place them in a community to 
manage them.  
 
This is the exact switch that we are placing in all of our remote closets for 
our VOiP deployment.
 
 
 
Neil Olson
Information Technology
Grand View College
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2961
 



From: [EMAIL PROTECTED] on behalf of Bonno Bloksma
Sent: Tue 12/18/2007 12:34 AM
To: Imail_Forum@list.ipswitch.com
Subject: Re: [IMail Forum] OT: Switch recommendations?


Hi,
 
Have a look at the HP Procurve line, The 29xx series does most of what you 
want, but is not stackable.
However, The only reason for being stackable is having the switches 
communicate at backplane speed between them right? If that is realy nessesary 
you need to look at the coreswitches that are in a frame where one can plug in 
modules.


Met vriendelijke groet,
Bonno Bloksma
hoofd systeembeheer


tio hogeschool hotelmanagement en toerisme 
begijnenhof 8-12 / 5611 el eindhoven
t 040 296 28 28 / f 040 237 35 20
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]   / www.tio.nl 
http://www.tio.nl/  

- Original Message - 
From: SJ.Stanaitis mailto:[EMAIL PROTECTED]  
To: Imail_Forum@list.ipswitch.com 
Sent: Monday, December 17, 2007 9:12 PM
Subject: [IMail Forum] OT: Switch recommendations?

All,
 
I'm looking for a stackable 48-port managed switch that supports PoE, 
IP Precedence, CoS, layer 3, and is 10/100/1000.  It's for implementing an 
internal VOIP setup...  I've been pointed to a Netgear unit but I can't imagine 
spending nearly $2k on something from Netgear...  Can someone recommend a 
suitable switch?
 
Thanks,
--SJ

winmail.dat

RE: [IMail Forum] OT: Barracuda 200/400

2007-10-08 Thread Neil Olson
Travis-
 
I've been running a 400 for 9 months, couldn't be happier.  It replaced Declude 
Virus and JunkMail that I was big fan of for years.  Finally Declude could not 
keep up with the Junk Mail and I was having to change scoring weights and add 
other tests to meet our satisfaction.  Last year at this time the amount of 
spam that was being delivered to our users mailoxes was ridiculous (sorry I 
don't have any stats).  It was to the point where our students did not want to 
use our system because of the amount of spam.  I sent my global config file and 
JunkMail settings off to Declude so they could analyze or make suggestions on 
what to add, but the response I got was to upgrade to one of their newer 
products, as the product that we had was limited compared to their new product, 
(their tech supports words, not mine).
 
I did quite bit of research before purchasing the Barracuda.  We looked at 
Mirapoint as well as Sophos.  Mirapoint has had great reviews but was way out 
of the ballpark for us on price.  Sophos was more interested in selling us a 
campus - wide AV solution, not to mention they mis-scheduled (putting it 
lightly, they plain forgot about the demo) their live product demo three times.
 
I was a little leary about the Barracuda at first (before we tried it) because 
of some of the negative comments I had heard on the list as well as some other 
user groups.  The negative complaints about the box not keeping up must have 
been related to older revisions with slower cpu or fw.  
 
We are receiving approx 100,000 email msgs a day. Average latency is 6 seconds. 
 Our volume could have warranted a 200, but I wanted the RAID 1 hard drive as 
well as AD integration.  Our stats for today are as follows
Total Email Received   = 56,930
Allowed  =   2,813
Allowed but Subject Tagged = 465
Quarantined= 460
Blocked because Virus=   30
Blocked SPAM   = 53,162
 
This is with the following settings  
Score 1 = Subject TAG
Score 2 = Quarantine
Score 4 = Block
 
 
About three times a year(so far), I notice the amount of spam increasing.  
Usually the problem takes care of itself with in a few days. If not, I then go 
in and make the settings more aggressive.
 
The interface is easy to learn and navigate.  I have our system setup to notify 
the users once a day of the contents of their barracuda quarantine.  Besides a 
handful of people, we have not done any training on the user's Barracuda 
quarantine account.
 
Barracuda had a FREE 30 day trail.  If you didn't like the product, all you had 
to do was pay for the shipping back.  We purchased ours from ComputerLand of 
Silicon Valley, pretty substantial educational discount.  I was literally up 
and running in 30 minutes.  It took just as long to make room on the rack and 
re-arrange cables.
 
Let me know if you have anymore questions.
 
Thanks
 
Neil Olson
Information Technology
Grand View College
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2961
 



From: [EMAIL PROTECTED] on behalf of Travis Rabe
Sent: Mon 10/8/2007 11:55 AM
To: Imail_Forum@list.ipswitch.com
Subject: [IMail Forum] OT: Barracuda 200/400



All,

 

 For those of you using Barracuda appliance, may I get your feedback on your 
experience.  Ease of use?  Versus Imail Premium?  Versus Symantec Mail 
Security? Versus anything else?   Reliability?

 

Regards,

 

Travis

winmail.dat

RE: [IMail Forum] OT: Barracuda 200/400

2007-10-08 Thread Neil Olson
Yes, sometimes too well.  There are  two versions.  Version 1 basically lets 
you report an email as spam or not spam back to the Bayesian db related to your 
acct.  The Bayesian db does not go into action until there are 200 entries 
reported.  Version 2 adds the functionality of whitelisting by contacts in your 
address book.  So, if someone has inadvertently added a contact that was 
actually a spam sender, then they start receiving those in their inbox and 
wonder why.  This has happened multiple times here.  The nice thing though, 
many of our faculty work in conjunction with other faculty across the globe as 
well as many publishers.  In this particular case, those email addresses are 
already added to the users whitelist and I didn't need to do a thing.
 
The Outlook plug-in was something we thought we would make part of the standard 
staff/faculty pc build, but we are now just pointing people to the webpage to 
download it when they ask for more anti-spam functionality in outlook.
 
Neil Olson
Information Technology
Grand View College
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2961
 



From: [EMAIL PROTECTED] on behalf of Travis Rabe
Sent: Mon 10/8/2007 1:08 PM
To: Imail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] OT: Barracuda 200/400



Does the Oulook plug-in work well as well as the quarantine?

 

TR

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson
Sent: Monday, October 08, 2007 10:57 AM
To: Imail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] OT: Barracuda 200/400

 

Travis-

 

I've been running a 400 for 9 months, couldn't be happier.  It replaced Declude 
Virus and JunkMail that I was big fan of for years.  Finally Declude could not 
keep up with the Junk Mail and I was having to change scoring weights and add 
other tests to meet our satisfaction.  Last year at this time the amount of 
spam that was being delivered to our users mailoxes was ridiculous (sorry I 
don't have any stats).  It was to the point where our students did not want to 
use our system because of the amount of spam.  I sent my global config file and 
JunkMail settings off to Declude so they could analyze or make suggestions on 
what to add, but the response I got was to upgrade to one of their newer 
products, as the product that we had was limited compared to their new product, 
(their tech supports words, not mine).

 

I did quite bit of research before purchasing the Barracuda.  We looked at 
Mirapoint as well as Sophos.  Mirapoint has had great reviews but was way out 
of the ballpark for us on price.  Sophos was more interested in selling us a 
campus - wide AV solution, not to mention they mis-scheduled (putting it 
lightly, they plain forgot about the demo) their live product demo three times.

 

I was a little leary about the Barracuda at first (before we tried it) because 
of some of the negative comments I had heard on the list as well as some other 
user groups.  The negative complaints about the box not keeping up must have 
been related to older revisions with slower cpu or fw.  

 

We are receiving approx 100,000 email msgs a day. Average latency is 6 seconds. 
 Our volume could have warranted a 200, but I wanted the RAID 1 hard drive as 
well as AD integration.  Our stats for today are as follows

Total Email Received   = 56,930

Allowed  =   2,813

Allowed but Subject Tagged = 465

Quarantined= 460

Blocked because Virus=   30

Blocked SPAM   = 53,162

 

This is with the following settings  

Score 1 = Subject TAG

Score 2 = Quarantine

Score 4 = Block

 

 

About three times a year(so far), I notice the amount of spam increasing.  
Usually the problem takes care of itself with in a few days. If not, I then go 
in and make the settings more aggressive.

 

The interface is easy to learn and navigate.  I have our system setup to notify 
the users once a day of the contents of their barracuda quarantine.  Besides a 
handful of people, we have not done any training on the user's Barracuda 
quarantine account.

 

Barracuda had a FREE 30 day trail.  If you didn't like the product, all you had 
to do was pay for the shipping back.  We purchased ours from ComputerLand of 
Silicon Valley, pretty substantial educational discount.  I was literally up 
and running in 30 minutes.  It took just as long to make room on the rack and 
re-arrange cables.

 

Let me know if you have anymore questions.

 

Thanks

 

Neil Olson

Information Technology

Grand View College

1200 Grandview Ave

Des Moines IA 50316

[EMAIL PROTECTED]

515-263-2961

 

 



From: [EMAIL PROTECTED] on behalf of Travis Rabe
Sent: Mon 10/8/2007 11:55 AM
To: Imail_Forum@list.ipswitch.com
Subject: [IMail Forum] OT: Barracuda 200/400

All,

 

 For those of you using Barracuda appliance, may I get your feedback on your

RE: [IMail Forum] OT: Barracuda 200/400

2007-10-08 Thread Neil Olson
Travis-
 
We are using the per user mode, but all of our accounts are now on exchange.  
So, yes the Barracuda integrates quite well with exchange, but I have no idea 
on any other system.  We didn't even try when we were on iMail.
 
Neil Olson
Information Technology
Grand View College
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2961
 



From: [EMAIL PROTECTED] on behalf of Neil Olson
Sent: Mon 10/8/2007 1:36 PM
To: Imail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] OT: Barracuda 200/400


Yes, sometimes too well.  There are  two versions.  Version 1 basically lets 
you report an email as spam or not spam back to the Bayesian db related to your 
acct.  The Bayesian db does not go into action until there are 200 entries 
reported.  Version 2 adds the functionality of whitelisting by contacts in your 
address book.  So, if someone has inadvertently added a contact that was 
actually a spam sender, then they start receiving those in their inbox and 
wonder why.  This has happened multiple times here.  The nice thing though, 
many of our faculty work in conjunction with other faculty across the globe as 
well as many publishers.  In this particular case, those email addresses are 
already added to the users whitelist and I didn't need to do a thing.
 
The Outlook plug-in was something we thought we would make part of the standard 
staff/faculty pc build, but we are now just pointing people to the webpage to 
download it when they ask for more anti-spam functionality in outlook.
 
Neil Olson
Information Technology
Grand View College
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2961
 



From: [EMAIL PROTECTED] on behalf of Travis Rabe
Sent: Mon 10/8/2007 1:08 PM
To: Imail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] OT: Barracuda 200/400



Does the Oulook plug-in work well as well as the quarantine?

 

TR

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson
Sent: Monday, October 08, 2007 10:57 AM
To: Imail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] OT: Barracuda 200/400

 

Travis-

 

I've been running a 400 for 9 months, couldn't be happier.  It replaced Declude 
Virus and JunkMail that I was big fan of for years.  Finally Declude could not 
keep up with the Junk Mail and I was having to change scoring weights and add 
other tests to meet our satisfaction.  Last year at this time the amount of 
spam that was being delivered to our users mailoxes was ridiculous (sorry I 
don't have any stats).  It was to the point where our students did not want to 
use our system because of the amount of spam.  I sent my global config file and 
JunkMail settings off to Declude so they could analyze or make suggestions on 
what to add, but the response I got was to upgrade to one of their newer 
products, as the product that we had was limited compared to their new product, 
(their tech supports words, not mine).

 

I did quite bit of research before purchasing the Barracuda.  We looked at 
Mirapoint as well as Sophos.  Mirapoint has had great reviews but was way out 
of the ballpark for us on price.  Sophos was more interested in selling us a 
campus - wide AV solution, not to mention they mis-scheduled (putting it 
lightly, they plain forgot about the demo) their live product demo three times.

 

I was a little leary about the Barracuda at first (before we tried it) because 
of some of the negative comments I had heard on the list as well as some other 
user groups.  The negative complaints about the box not keeping up must have 
been related to older revisions with slower cpu or fw.  

 

We are receiving approx 100,000 email msgs a day. Average latency is 6 seconds. 
 Our volume could have warranted a 200, but I wanted the RAID 1 hard drive as 
well as AD integration.  Our stats for today are as follows

Total Email Received   = 56,930

Allowed  =   2,813

Allowed but Subject Tagged = 465

Quarantined= 460

Blocked because Virus=   30

Blocked SPAM   = 53,162

 

This is with the following settings  

Score 1 = Subject TAG

Score 2 = Quarantine

Score 4 = Block

 

 

About three times a year(so far), I notice the amount of spam increasing.  
Usually the problem takes care of itself with in a few days. If not, I then go 
in and make the settings more aggressive.

 

The interface is easy to learn and navigate.  I have our system setup to notify 
the users once a day of the contents of their barracuda quarantine.  Besides a 
handful of people, we have not done any training on the user's Barracuda 
quarantine account.

 

Barracuda had a FREE 30 day trail.  If you didn't like the product, all you had 
to do was pay for the shipping back.  We purchased ours from ComputerLand of 
Silicon Valley, pretty substantial educational discount.  I was literally up 
and running in 30

RE: [IMail Forum] Update for SMTP vulnerability in 8.22

2006-10-27 Thread Neil Olson
There is a separate smtpprotocol.dll file that is in zip form further down the 
page.  It has a date of 10/26/2006, 172 KB in size.
 
Stop imail services, rename old smtpprotocol.dll to smtpprotocol.sav, then copy 
the new one into the Imail directory, restart services.  
 
I think that is it...
 
Neil Olson
Information Technology
Grand View College
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2800
 



From: [EMAIL PROTECTED] on behalf of Chris McFarling
Sent: Fri 10/27/2006 11:57 AM
To: Imail_Forum@list.ipswitch.com
Subject: Re: [IMail Forum] Update for SMTP vulnerability in 8.22



How can one verify that this patch is actually installed? I downloaded
IMail822.exe from the link Tripp posted and installed it. I was never
prompted for any activation info during the install. I don't see any recent
dates on the SMTP related files either

SMTPd32.exe - 11/30/2005 3:18PM
SmtpDLL.dll - 11/30/2005 3:14PM
SMTPProtocol.dll - 11/30/2005 3:15PM

Imail Administrator reports Version 8.22 - 2005.10.19.3

Chris McFarling

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winmail.dat

[IMail Forum] switched to aliases...

2006-09-07 Thread Neil Olson
We switched all of our faculty/staff email addresses on Imail over to
aliases aprox a month ago.  Since then, the amount of spam that is being
caught by declude has decreased considerably.  Users are now seeing much
more spam in their inbox.  Usually it is related to dis-count drugs or
mortgage stuff, but definitely it has increased.  Declude is working but
not catching this spam, it is only scored a 7 by Declude.

I remember a while back a similar topic was discussed and didn't know if
anything came about from it.  Am I just imagining this and it is a
coincidence, or have others had similar or same results.

We are running imail 8.15 declude 2.0.5

Thanks

Neil Olson
Information Technology
Grand View College
Des Moines, IA 50316
515-263-2800

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RE: [IMail Forum] switched to aliases...

2006-09-07 Thread Neil Olson
More evidence to back up my issue with aliases instead of having a user
acct with a fwd.

On average, we were physically stopping approx 30,000 msgs a day, this
was before we switched to aliases.

I just cleaned out the spam folder on Monday and there are only 55,731
msgs in the spam folder since Monday.  I know this comparison isn't
exactly scientific but it is a large drop in the number of messages
being caught.  

Both of these numbers do not include the messages that have the subject
line modified to have the word SPAM

Thanks

Neil Olson
Information Technology
Grand View College
Des Moines, IA 50316
515-263-2800

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson
Sent: Thursday, September 07, 2006 9:26 AM
To: IMail_Forum@list.ipswitch.com
Subject: [IMail Forum] switched to aliases...

We switched all of our faculty/staff email addresses on Imail over to
aliases aprox a month ago.  Since then, the amount of spam that is being
caught by declude has decreased considerably.  Users are now seeing much
more spam in their inbox.  Usually it is related to dis-count drugs or
mortgage stuff, but definitely it has increased.  Declude is working but
not catching this spam, it is only scored a 7 by Declude.

I remember a while back a similar topic was discussed and didn't know if
anything came about from it.  Am I just imagining this and it is a
coincidence, or have others had similar or same results.

We are running imail 8.15 declude 2.0.5

Thanks

Neil Olson
Information Technology
Grand View College
Des Moines, IA 50316
515-263-2800

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[IMail Forum] OT: Exchange Queue Connection problems to AOL

2006-08-08 Thread Neil Olson


For the past 5 - 6 days or 
so, our exchange server has had trouble sending any mail to aol accts. 
They just sit there and timeout, retry, timeout, etc until a Non-Deliverable 
message is sent back. I am having the trouble with one other domain, 
dmps.k12.ia.us, but all others are working just fine.

So, is AOL having trouble that anyone knows 
of?
Doesanyone know how to look at more 
detail in the queue of exchange 2003 to see where the issue is? Something 
similar to the sys log file in iMail.

Thanks


Neil Olson
Information Technology
Grand View College
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2800


RE: [IMail Forum] WAY OT: Bandwidth Management (once more with feeling)

2006-04-26 Thread Neil Olson
We have been using a product called PacketSure (used to be called PacketHound) 
from a company called Palisade Systems (www.palisadesys.com) for the past three 
years.  Our is licensed up to 1000 users and was about 60% of the cost of 
Packateer.  
 
We are using it for it's P2P blocking ability, but it does do bandwidth 
control.  At the time it had a functionality that PAckateer did not have, as 
not only could you set it up to packet shape (still allowing all types of 
connections but just extremely slow as the max bandwidth threshold had been 
reached) but you can also set the bandwidth max at a certain level and not 
allow anymore connections once that max limit has been reached.  This was 
exactly what we were interested in, as it grabbed the attention of the students 
much more than just having a slow internet pipe.
 
It has a gui that has numerous out of the box reports as well as many custom 
reports.  We are using one on a daily basis that is setup to email directly the 
top 25 users (by ip) of bandwidth.  Like I said, P2P is really what we were 
concerned about.  There are some new P2P apps that come out that I will 
occasionally need to download a new rule from their website for us to 
successfully block.  To be honest, it has not been much of an issue since we 
increased our internet pipe from 3 to 6 Mb.  PacketSure helped us be in 
compliance with not allowing P2P traffic.  Prior to it being installed, we had 
received letters and emails mainly from RIAA and Sony regarding illegal music 
on our network.  Both actually provided a list of songs, usernames, etc.  It 
didn't take too many of these correspondences before the administration of the 
college decided $9000 was nothing, if it took care of the problem.
 
 
 
Neil Olson
Information Technology
Grand View College
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2800
 



From: [EMAIL PROTECTED] on behalf of Dan Horne
Sent: Tue 4/25/2006 11:00 AM
To: Imail_Forum@list.ipswitch.com
Subject: [IMail Forum] WAY OT: Bandwidth Management (once more with feeling)



I know this has been discussed before on this list, but what are you
guys using for bandwidth management, and what are your experiences? 

Background:  We provide internet access for many of the tenants in our
building, as well as hosting hundreds of websites on Apache2 and IIS6.
Those services are on two different physical networks, but they share
our WAN line.  I am looking for a way to allocate bandwidth by IP
address (or even by IIS host header, if possible for the websites).  The
WAN line can scale up to 15mbps, so I need something that will work with
that amount of bandwidth.

I know the names of most of the big players in the field such as
Packeteer, Allot and some others.  I have also tried M0n0wall and
pfSense (open-source solutions), but those two products interfered with
my users' FTP connections for some reason and I wasn't able to test them
further.

Any input will be appreciated.

Dan Horne
Web Services Administrator
TAIS
[EMAIL PROTECTED]



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winmail.dat

RE: [IMail Forum] Can't attache files in webmail

2006-03-23 Thread Neil Olson
Jonas-
I have had the same problem in the past.  There was a tmp file created
in that user directory or it was a tmp file sitting at the main users
directory named that problem user.

I deleted that file and these users can now attach files again.

I.E., Our domain is mail.gvc.edu.  I found the tmp file at
d:\imail\mail_gvc_edu\problemuser.tmp or inside the specific directory
d:\imail\mail_gvc_edu\problemuser\*.tmp

This was definitely our problem and deleting those files fixed the
problem.

Neil Olson
Information Technology
Grand View College
Des Moines, IA 50316
515-263-2800

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jonas
Fornander
Sent: Thursday, March 23, 2006 4:52 PM
To: Imail_Forum@list.ipswitch.com
Subject: [IMail Forum] Can't attache files in webmail


We have a user that can't attach files using web messaging. He has his
own
domain and if I create a new user on that domain, that user has no
problem
attaching files.

If I login as the problem user, I can't attach files either. When I
click
the browse button I see my local files but then when I click Attach
the
file is not showing up in the list window to the left.

I searched the KB to no avail. 
We're running 8.22 on W2K3.
Any help is greatly appreciated.

Jonas Fornander - System Administrator
Netwood Communications,LLC - www.netwood.net
Find Out Why We're Better - 310-442-1530

Now offering Fiber Optic Internet service throughout
the Continental USA. Speeds start at 5Mbps/2Mbps
Go to www.netwood.net to fill in a qualification request


-- 
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.1.385 / Virus Database: 268.2.6/288 - Release Date: 3/22/2006
 

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[IMail Forum] 2003 SP1 and iMAil 8.15 HF2

2005-09-27 Thread Neil Olson


I installed 2003 SP1 
yesterday and my server hard freezes after 3-5 minutes of being up. 
IfI disable iMail services, the server stays up and running. What I 
mean by a "hard freeze" is that screen locks and server does not respond to any 
keyboard or mouse inputs. My only option is to physically power off the 
server, with the button.

I have looked in the Windows event Log and 
found nothing, as well as in the iMail logs and have found nothing out of the 
ordinary. 

To get back up and running, I uninstalled 
SP1 and things are back to normal. Is there a known issue with 2003 SP1 
and iMail 8.15 HF2? Do Ineed to be at the latest Imail release to 
install SP1?




Neil Olson
Information Technology
Grand View College
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2800


RE: [IMail Forum] 2003 SP1 and iMAil 8.15 HF2

2005-09-27 Thread Neil Olson
Thanks for the suggestion,  I checked, and all components of the BIOS are up to 
date(Bios, RAID BIOS, backplane,etc) Plus I am running WIN2K3 SP1 on two other 
identical servers(hardware and OS wise) with no problems.  Like I said in the 
first email,  the server only hangs when imail services are running.  If I 
restart the server and then quickly shutdown the imail services, the server 
stays up, no problems.  Or if I set the imail services to disabled and restart 
the server, then no problems.  
 
Imail is ver 8.15FH2
 
 
I take it from the lack of responses, that I am experiencing one of those 
problems that nobody else is/has experienced.  Not good, not good, it's always 
fun to troubleshoot problems like this...
 
 
Neil Olson
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2800
 



From: [EMAIL PROTECTED] on behalf of Kevin Bilbee
Sent: Tue 9/27/2005 11:59 AM
To: IMail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] 2003 SP1 and iMAil 8.15 HF2


I would start with making shure the BIOS is up to date. 2003 SP1 has required 
BIOS updates on a few of our servers.
 
 
Kevin Bilbee

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Neil Olson
Sent: Tuesday, September 27, 2005 9:14 AM
To: IMail_Forum@list.ipswitch.com
Subject: [IMail Forum] 2003 SP1 and iMAil 8.15 HF2


I installed 2003 SP1 yesterday and my server hard freezes after 3-5 
minutes of being up.  If I disable iMail services, the server stays up and 
running.  What I mean by a hard freeze is that screen locks and server does 
not respond to any keyboard or mouse inputs.  My only option is to physically 
power off the server, with the button.
 
I have looked in the Windows event Log and found nothing, as well as in 
the iMail logs and have found nothing out of the ordinary.  
 
To get back up and running, I uninstalled SP1 and things are back to 
normal.  Is there a known issue with 2003 SP1 and iMail 8.15 HF2?  Do I need to 
be at the latest Imail release to install SP1?
 
 
 
Neil Olson
Information Technology
Grand View College
1200 Grandview Ave
Des Moines IA 50316
[EMAIL PROTECTED]
515-263-2800
 

winmail.dat

[IMail Forum] Mailbox Full Notification

2005-06-08 Thread Neil Olson
Random users will get notified that their mailbox is nearly full when they have 
reached 90% of their 50 MB.  The problem is that the postmaster will send this 
message not only once but what seems like once every second.   I have not 
figured out why this only happens to random users.

The user I helped this morning had 3300 msgs in her inbox, 3000 of them where 
Full MAilbox Notification msgs that where generated just this morning.

I have seen this happen a handful of times over the last few months.

Any ideas?

Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   

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RE: Re[2]: [IMail Forum] MX problem has me stumped

2005-05-31 Thread Neil Olson
The problem with EDNS is not just related to EDNS. It is related to EDNS being 
turned on in combination with using a Cisco PIX that has software release 6.1 
I(I believe) or older on it.  I had the very similar symptoms to you last fall. 
 Some domains worked just fine others would fail nslookup queries.  Turning off 
EDNS solved those problems.  Since then, I have installed the latest software 
revision on our PIX, but have yet to try turning EDNS back on.  Like I said 
earlier, this is a combination problem and actually upgrading to the latest 
software revision on the PIX should fix the problem.
 
Neil Olson
IT Department
Grand View College
Des Moines IA 50316
 



From: [EMAIL PROTECTED] on behalf of Katie LaSalle-Lowery
Sent: Tue 5/31/2005 2:02 PM
To: IMail_Forum@list.ipswitch.com
Subject: RE: Re[2]: [IMail Forum] MX problem has me stumped



Not only do I not know but I don't know where to look... 

By Googling I found instructions for how to disable it but is there a way I
can check if one of my coworks may have already done so? 

I guess I also don't see why EDNS might cause a problem with only one
domain.

~Katie


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe
Sent: Tuesday, May 31, 2005 12:43 PM
To: IMail_Forum@list.ipswitch.com
Subject: RE: Re[2]: [IMail Forum] MX problem has me stumped

Since this is 2003, do you have EDNS disabled?

Travis

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Katie
LaSalle-Lowery
Sent: Tuesday, May 31, 2005 11:39 AM
To: IMail_Forum@list.ipswitch.com
Subject: RE: Re[2]: [IMail Forum] MX problem has me stumped

Just for sg I flushed dns again today and tried again.  No change.  Given
that I had tried that previously and what Sandy points out I wasn't
expecting much but I'm game to try anything that does no harm.

Thanks,
Katie


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sanford Whiteman
Sent: Tuesday, May 31, 2005 12:31 PM
To: CyberSharks.Net Support Team
Subject: Re[2]: [IMail Forum] MX problem has me stumped

 Have you tried ipconfig /flushdns on the actual mailserver itself?
 This will flush the local DNS cache that the mail server has.

FYI, this has no effect on IMail. It only relates to the OS resolver.

--Sandy



Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]

SpamAssassin plugs into Declude!

http://www.imprimia.com/products/software/freeutils/SPAMC32/download/release
/

Defuse Dictionary Attacks: Turn Exchange or IMail mailboxes into IMail
Aliases!

http://www.imprimia.com/products/software/freeutils/exchange2aliases/downloa
d/release/

http://www.imprimia.com/products/software/freeutils/ldap2aliases/download/re
lease/


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winmail.dat

RE: [IMail Forum] Blank e-mails

2005-05-27 Thread Neil Olson
We are experiencing the EXACT same thing that Ryan just mentioned since 
Jan/Feb. Exact same header info, just happens to be a very bad situation when 
your CIO is on the receiving end.  It is hard to tell him that the fix to the 
problem is logging in through the web interface.
 
Neil Olson
IT Department
Grand View College
Des Moines IA 50316
 



From: [EMAIL PROTECTED] on behalf of Ryan Farnsworth
Sent: Thu 5/26/2005 5:00 PM
To: IMail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] Blank e-mails



We have exactly the same problem.  Outlook 2003 sp1 on this end - Notes on
the other.  The one thing I do see is that in the headers all of the
unreadable messages have Content-transfer-encoding: base64.  We receive
many other messages from these same senders with Content-type: text/plain;
charset=US-ASCII and never have a problem with these.  The users on the
other end swear up and down that they are not doing anything differently
when they send the messages that come through as base64 and that they are
set to send in plain text???  Very frustrating.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Cook
Sent: Thursday, May 26, 2005 4:42 PM
To: IMail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] Blank e-mails


Yes, we do add the tag This e-mail scanned for viruses by Declude Virus In
fact, this is the only part that shows on the e-mails that come through
blank.  I will go back and check the log files also to see if I can see
anything.  Thanks for the response.


Tim Cook

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of CyberSharks.Net
Support Team
Sent: Thursday, May 26, 2005 3:13 PM
To: IMail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] Blank e-mails

Do you have any modifications to the body of the email itself such as a
Scanned by Declude tag at the bottom of each message or something similar.
I have seen this cause problems in Outlook Meeting Requests before but not
in an actual email. May be something to test. Also check the logs. Usually
blank subjects/email text mean there was a virus scanner that deleted the D*
file for the message but not the S* file. This is the cause of the blank
messages most of the time.

Justin Dixon, CCNA
CyberSharks.Net, Inc.
http://www.cybersharks.net



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Cook
Sent: Thursday, May 26, 2005 4:52 PM
To: IMail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] Blank e-mails

Just to add, I found out that the domain that we are having a problem with
all use Lotus Notes for their e-mail.  Are there any problems with Lotus
Notes talking with I-mail?


Tim Cook
Varsity Contractors
IT Technical Support
(208) 232-8599 x3035
[EMAIL PROTECTED]

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Cook
Sent: Thursday, May 26, 2005 2:17 PM
To: IMail_Forum@list.ipswitch.com
Subject: [IMail Forum] Blank e-mails

Has anyone ever seen e-mails that are downloaded from I-mail to either
Outlook or Outlook Express where the body of the e-mail is completely blank?
We are having this happen a lot lately with a certain external domain.  It
seems to only happen when people from this domain reply to a e-mail. However
lately it has also happened within the company, e-mail both sent and
received from our I-mail server on the same domain. 

If I view the e-mail on the webmail before I download it to my Outlook, I
can view it fine.   However, when I download it to Outlook, something is
stripping off everything in the body, so it comes through blank.  I read on
Microsoft that sometimes Office XP before SP3 can cause this, however, the
people that it is happening to both have Office 2003 with all the updates
and Service Packs.

This is becoming a big problem, and I'm just wondering if it has anything to
do with I-mail, or if it is a Windows or Office problem.

Thanks in advance for any responses.


Tim Cook


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RE: [IMail Forum] Imail + Software Updates = Problems???

2005-05-12 Thread Neil Olson
That is exactly what our problem was, although to solve our problem (if I 
remember correctly) I actually had to be at a certain software release on the 
PIX, 6.3 is what comes to mind.  Haven't had a problem since I put that version 
on the PIX.  We are running Win2K3 DNS as well.
 
Neil Olson
IT Department
Grand View College
Des Moines IA 50316
 



From: [EMAIL PROTECTED] on behalf of Matt Warren
Sent: Thu 5/12/2005 9:36 AM
To: IMail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] Imail + Software Updates = Problems???



For a while our Pix fw was not allowing the newer EDNS packets as they were 
over the conventional size.  Took a little while before I figured out that was 
our problem spot.  Make sure your fw can handle the larger edns packets.

 



From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt
Sent: Thursday, May 12, 2005 9:16 AM
To: IMail_Forum@list.ipswitch.com
Subject: Re: [IMail Forum] Imail + Software Updates = Problems???

 

Most people don't have issues with EDNS.  It is only an issue with certain 
non-compliant/non-patched DNS firewalls.  I've been running Windows 2003 DNS 
with the default settings (EDNS is on) for about 6 months now without issue.

Matt



Che Vilnonis wrote: 

Shoot! I forgot to mention that the DNS service is on the same machine as
the Imail server... what exactly is this EDNS issue?
 
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Martin Schaible
Sent: Thursday, May 12, 2005 9:20 AM
To: Che Vilnonis
Subject: Re: [IMail Forum] Imail + Software Updates = Problems???
 
 
Hi Che,
 
We're running IMail on windows 2003 sp1 fully patched without any problems.
If you have an
DNS Server running on windows 2003, then switch off  EDNS.
 
http://support.microsoft.com/default.aspx?scid=kb;en-us;832223
 
 
 
 

Am Donnerstag, 12. Mai 2005 um 15:09 schrieben Sie:
 
  

Sent this out yesterday and got no response... see below


 
 
  

I was thinking of applying all of these software updates.
Will any combination of these software updates crash my Imail server?


 
  

OS: W2K3 (all updates applied) to W2K3 SP1.
IMAIL: v.8.15 HF1 to v.8.2 HF1.
DECLUDE: v.1.82 to v.2.06.


 
  

Thanks, Che


 
  

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--
 
Mit freundlichen GrĂ¼ssen
 

Merlin Consulting
Martin Schaible
Bahnhofstrasse 27
CH-8702 Zollikon
 
Phone:   +41 44 391 30 00
Fax: +41 44 391 32 49
 
Mail:mailto:[EMAIL PROTECTED]
URL: http://www.merlinconsulting.ch
Support: http://support.merlinconsulting.ch
 
GPS: N47 20.235 E8 34.226

News - Neue Produkte:
 
.:. NOD32 Antivirus System
.:. BlueDragon
.:. Kiwi Syslog Monitor
.:. Paessler GmbH
.:. Sawmill Loganalyzer
.:. SmarterTools

 
 
 
 
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=
winmail.dat

[IMail Forum] New exchange box

2005-04-12 Thread Neil Olson
We are in the process of setting up an exchange box for our staff and faculty 
to use (we are in a testing mode right now), our students will still use iMail.

This is the current setup-
All GVC users exist on imail, if they are going to be using exchange then they 
have a forward set on their acct to [EMAIL PROTECTED]  I have an entry set (on 
the iMail box)in the hosts file for that domain. The users that have forwarding 
setup are receiving and sending mail just fine.

I do not want to maintain the current faculty and staff users on the iMail box. 
 I want to delete their acct but still have email delivered to their exchange 
acct thru iMail first.
All email accts end with gvc.edu.  

I have tried entering the ip address of the exchange box in the Remote Mail 
Gateway Host, which according to the KB sounds like what I want to do.

Please let me know what I am not understanding.

Thanks

Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   

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[IMail Forum] Blank Email in Outlook 2003

2005-02-21 Thread Neil Olson
I emailed awhile ago on this issue and didn't get a response, figured that I 
either have a one of a kind problem or I wasn't clear in my message.

Anyway, I have a staff member using Outlook 2003 (IMAP) and they are not able 
to see the body of the email on certain messages.  If they login to the 
web-interface they are able to view just fine.  As far as I have been able to 
tell, it is a encoding related issue as the message is viewable if I change the 
encoding setting in Oulook.  

Problem is, this answer is not good enough for one of our VPs.  He does not 
think this is acceptable.  Any ideas?  Most of the messages he receives are 
viewable just fine.  I have not been able to track down a common trait of the 
senders.  One was using exchange the other Lotus Notes.


Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   
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RE: [IMail Forum] Blank Email in Outlook 2003

2005-02-21 Thread Neil Olson
Travis-

I have installed the latest Office SP1 and still the same problem, have also 
tried to set Outlook to display the emails as text, but still get nothing in 
the body.

I have googled this particular problem and have found many people complaining 
that Outlook 2003 shows up as BASE64 encoding, which shows up in the following 
headers.
Also found one guy complaining that this only happens when he sends to an IMAIL 
8.xx server,.Hm.

Any help would be appreciated.

Thank you

Here is the header info to this particular message.
Received: from tluexc.tlu.edu [209.184.108.19] by mail.gvc.edu with ESMTP 
(SMTPD32-8.15) id A2FC4D7800DC; Sat, 19 Feb 2005 14:35:08 -0600 
Received: from tluexc.tlu.edu(10.20.10.20) by webshield.tlu.edu via smtp 
id 4090_dddaa8e4_82b6_11d9_8bc9_00304823f315; 
Sat, 19 Feb 2005 14:43:09 -0600 (CST) 
content-class: urn:content-classes:message 
MIME-Version: 1.0 
Content-Type: text/plain; 
charset=utf-8 
Content-Transfer-Encoding: base64 
X-MimeOLE: Produced By Microsoft Exchange V6.0.6249.0 
Subject: RE: Sponsorship 
Date: Sat, 19 Feb 2005 14:39:03 -0600 
Message-ID: [EMAIL PROTECTED] 
X-MS-Has-Attach: 
X-MS-TNEF-Correlator: 
Thread-Topic: Sponsorship 
Thread-Index: AcUV/VleXc+vdSZbRIa1eA0SJZ7X2wAxZ9Fy 
From: Karen F. Bethel [EMAIL PROTECTED] 
To: Scott Bock [EMAIL PROTECTED], 
Diane Tacke [EMAIL PROTECTED], 
Marilyn Olson [EMAIL PROTECTED], 
[EMAIL PROTECTED]  
X-NAIMIME-Disclaimer: 1 
X-NAIMIME-Modified: 1 
X-RBL-Warning: BASE64: A binary encoded text or HTML section was found in this 
E-mail. 
X-Declude-Sender: [EMAIL PROTECTED] [209.184.108.19] 
X-Note: Scanned by Declude JunkMail http://www.declude.com/x-note.htm 
X-Spam-Tests-Failed: BASE64 [4] 
X-Note: Scanned by Declude JunkMail http://www.declude.com/x-note.htm 
X-Note: This E-mail was sent from mail.tlu.edu ([209.184.108.19]). 
X-RCPT-TO: [EMAIL PROTECTED] 
Status: U 
X-UIDL: 360107262 


Neil Olson
IT Department
Grand View College
Des Moines, Iowa




-- Original Message --
From: Travis Rabe [EMAIL PROTECTED]
Reply-To: IMail_Forum@list.ipswitch.com
Date:  Mon, 21 Feb 2005 08:51:50 -0800

I think I may have asked this already, but is it Service Packed all the way?
SP1 for Office 2003 addressed this issue, but it may be you are seeing
something in addition to what the service pack fixed.  Can you tell from the
MIMEs if it is a plain text, HTML, or rich text message?  Are they using the
force everything to text in Outlook 2003?

Travis

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:IMail_Forum-
 [EMAIL PROTECTED] On Behalf Of Neil Olson
 Sent: Monday, February 21, 2005 8:45 AM
 To: IMail_Forum@list.ipswitch.com
 Subject: [IMail Forum] Blank Email in Outlook 2003
 
 I emailed awhile ago on this issue and didn't get a response, figured that
 I either have a one of a kind problem or I wasn't clear in my message.
 
 Anyway, I have a staff member using Outlook 2003 (IMAP) and they are not
 able to see the body of the email on certain messages.  If they login to
 the web-interface they are able to view just fine.  As far as I have been
 able to tell, it is a encoding related issue as the message is viewable if
 I change the encoding setting in Oulook.
 
 Problem is, this answer is not good enough for one of our VPs.  He does
 not think this is acceptable.  Any ideas?  Most of the messages he
 receives are viewable just fine.  I have not been able to track down a
 common trait of the senders.  One was using exchange the other Lotus
 Notes.
 
 
 Neil Olson
 IT Department
 Grand View College
 Des Moines, Iowa
 
 
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Re: [IMail Forum] OT: hardware company

2005-02-15 Thread Neil Olson
Roger-

We (Grand View College) have had great interaction with both HP and Gateway 
(Dell decided we didn't spend enough money with them to have a dedicated sales 
rep)

About a month and a half ago, I had several servers HD fail out of the RAID 
set.  After rebuilding the disk both drives failed again (these were on 
separate servers an HP and Gateway).  I called on the Gateway 955 server at 
5:45 PM CST and had a replacement HD by 9:00AM the very next day.  Same thing 
with an HP DL380, just a different day.

I know some people chuckle or say Gateway Servers?, but I have been nothing 
but pleased with their performance, support, and price.  They, like HP and DELL 
offer an entry level server that is using the SATA drives, as well as 
higher-end servers.

We ordered our first Gateway servers 1 1/2 yrs and ago, we have (3) 975 servers 
and (2) 955 servers, basically when our regional rep promised us drastic 
discounting on the servers when we were buying our summer batch of PCs.  
Gateway has some serious promotions going on right now for their servers, I'd 
be willing to get you our sales reps email if you'd like.

Ultimately, we have decided to run HP.  Mainly because our local VAR has bent 
over backwards for us.  They can also provide discounted pricing all of the 
time through the HP WSCA channel.  Where we were buying our Gateway Servers on 
promotions, which aren't always available.  I believe the price difference the 
last time we got quotes had the Gateway server costing $860 less than the HP.  
In all fairness to HP, the FSB was 800MHz instead of 533 and their service was 
13X5 instead of 9X5.



Neil Olson
IT Department
Grand View College
Des Moines, Iowa




-- Original Message --
From: Schmeits, Roger [EMAIL PROTECTED]
Reply-To: IMail_Forum@list.ipswitch.com
Date:  Tue, 15 Feb 2005 09:41:54 -0600

Well after our last bout with hp.com on ordering hardware and servers we
decided to look around for a small company that can possibly handle our
hardware needs.

We are in the need of typically small 1U server dual procs raid and such.
Can anyone recommend a company with very good hardware and a hardware
support system that's worth talking about?

 

 

Thanks.

 

RS.

 




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[IMail Forum] thanks for all the help

2005-02-09 Thread Neil Olson
Just wanted to say thanks to all the help from the list.  Finally, our page 
cannot be displayed error msgs situation is under control.  A new 3Com Secure 
10/100 NIC as well as turning off hyper-threading (thanks Chris)has made a big 
improvement.  Although it is much better than it has been for the last six 
months it is still a little frustrating to receive page cannot be displayed 
after typing a long email or when trying to delete a bunch of msgs.

From the emails that have been exchanged on the list it seems that a 3Com 
10/100 is a NIC that iMail works well with, nothing else.  If that is the 
case, imail support should recommend this.  Not once, while we had a service 
ticket open over the course of 2 + months was the NIC ever mentioned.  The new 
3Com NIC made the biggest noticeable difference.  Many customers would be 
happy to pay for a $90 NIC if it solved their frustrations with WebMessaging.


Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   
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[IMail Forum] Keep Alive Setting in WebMsging

2005-02-09 Thread Neil Olson
I have read through the KB articles on this as well as the help tab in iMail 
Admin.  Basically coming up with the same answer, in that it is up to you to 
decide if you use it or not.  

So, what are the lists recommendations?  I have ran with it checked for awhile 
and unchecked and cannot seem to notice any difference in performance.


Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   
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[IMail Forum] Outlook 2003 Body of msg appears...

2005-02-09 Thread Neil Olson
I have been looking into a quirky problem that has been happening randomly with 
users that are using Outlook 2003 (IMAP).

Their body of the email msg will appear in Webmsging but none of the headers 
display.  IE, it is just a blank window with their message.  No From, To, CC, 
Date, Subject or any of the navigation buttons 
Prev, Next, Reply, Reply All, Forward, Delete, Print, Move to Folder show up.

Another Outlook 2003(IMAP) user sends out blank email msgs whenever she sends 
to more than one person.

In both instances, these emails that I am having problems with in WebMsging are 
fine to read in an email client such as Outlook 2003 (using IMAP)

Thanks




Neil Olson
IT Department
Grand View College
Des Moines, Iowa

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[IMail Forum] [very long message]Web Messaging...Page Not Displayed Error

2005-02-04 Thread Neil Olson
Server Specs (freshly formatted and re-installed OS Jan 17th)
DUAL P4 Xeon 2.4 GHz Processors
2 GB RAM
System disk (2) 36Gb RAID 1
DATA disk (2) 72Gb RAID 1
RAID card LSI MegaRAID U320-2 (128 Mb of RAM)
Diskeeper runs every night
3COM 10/100 Secure NIC (3CR990b-97)
Win2K3 Standard
IMAIL 8.15 
Declude Virus and JunkMail
Fprot


Don't really know what else to try, Web Messaging is so inconsistent that 
Faculty and Students are refusing to use our email system.

This all started about ten months ago, when our web messaging would crawl to a 
halt whenever an email msg was sent to one of our [EMAIL PROTECTED] (approx 
2000 addresses large).  At that point, Web Messaging was at least stable, slow 
but did not receive page cannot be displayed.  Back then we  were running v 
8.05 HF2. The Imail support suggested that we switch from a MS Access DB to MS 
SQL to improve performance.  So, we did last fall (Sept 2004) and ever since 
then users are experiencing page can not be displayed errors randomly.  
Sometimes it is when they are first logging in, other times it is when they 
have clicked on reply, or clicked on address book, or clicked send message, or 
tried to delete msgs. I had a case open with them since Oct 3rd, 2004 and after 
numerous suggestions from them, (tuning down the parameters of SQL to only use 
1 processor and 1 Gb of RAM, adjusting the page file size to triple that of the 
actual RAM)by late November the only answer I could get was, Have you tried 
upgrading to v 8.14.  Th

So, we upgraded to 8.14, the problem was then pronounced by a factor of ten.  
This is when students and faculty started complaining. Most staff are using an 
email client, so they are not affected.

Still dealing with Imail support, I granted them remote access into the box so 
they could check things out.  After that they had said everything looks fine, 
but then suggested that we switch back to MS Access because our DB is only 5 MB 
and that the overhead of SQL out weighed the performance gain.  I formatted the 
server on Jan17th and then switched back to MS Access.

The latest solution that I have tried is purchasing a 10/100 server class 3Com 
NIC (ref an earlier thread Imail and NIC issues as well as a suggestion from 
Herschel Jones)

With the 3com NIC I have noticed a big change myself.  In fact I have only 
received Page can not be displayed once since the install, it has been about 
three days.  But others are still having the problem.  It is very inconsistent, 
I myself could go 2,3,4 days and not have any errors, but then the very next 
day be fighting page not displayed

My latest experiment was at 3:00 AM in the morning.  I turned off POP3 and 
IMAP, and rebooted the box.  Used TCPview to see how many active connections 
the box had, it had less than a page worth (15-20).  Still I was getting page 
cannot be displayed.

So, anyone have something that I should try or look at? I am surprised it has 
gone on this long, but now the Administration is asking that we look into a 
different email system, even though we just put Imail in in Aug 2003.

 
An error that keeps popping up in the log 10054 malicious...
which on the imail support site says to disable any power mangmt on the NIC, 
which has been done.

Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   
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RE: [IMail Forum] [very long message]Web Messaging...Page Not Displayed Error

2005-02-04 Thread Neil Olson
Chris-

Just checked my config on my RAID card, is as follows:
Read Policy: Normal
Write Policy: Write thru
Cache Policy: Direct I/O
Virtual sizing : Disabled
Stripe Size :64K
Span Depth: 1
Drive State: optimal
Size: 70006 MB

So, if I am deciphering correctly, these settings match what you are suggesting 
or am I not deciphering correctly?  Seems like each manufacturer calls is 
something just a bit different.

Where would I find the setting to turn off hyper-threading,...bios setting, or 
System properties, -processors (I'm not finding it here if it is supposed to 
be here)?

Neil Olson
IT Department
Grand View College
Des Moines, Iowa




-- Original Message --
From: Christopher Checca [EMAIL PROTECTED]
Reply-To: IMail_Forum@list.ipswitch.com
Date:  Fri, 4 Feb 2005 09:02:29 -0600

Just by chance try turning off the RAID read-adhead and write-back cache.
I've seen problems with some RAID cards that cause wired things on web
servers, that said I've never had a problem with IMail and my DELL PERC RAID
card.  You may also want to make sure Hyper-Threading is turned off.  Had
problems on some of my Citrix Servers with Windows 2000 and Hyper-Threading
being slow ... once disabled the server ran much better. 

Christopher Checca
Packard Transport, Inc.
IT Department
24021 South Municipal Dr
PO Box 380
Channahon, IL.  60410
815 467 9260
815 467 6939 Fax
[EMAIL PROTECTED]
www.packardtransport.com
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson
Sent: Friday, February 04, 2005 5:39 AM
To: IMail_Forum@list.ipswitch.com
Subject: [IMail Forum] [very long message]Web Messaging...Page Not Displayed
Error

Server Specs (freshly formatted and re-installed OS Jan 17th)
DUAL P4 Xeon 2.4 GHz Processors
2 GB RAM
System disk (2) 36Gb RAID 1
DATA disk (2) 72Gb RAID 1
RAID card LSI MegaRAID U320-2 (128 Mb of RAM)
Diskeeper runs every night
3COM 10/100 Secure NIC (3CR990b-97)
Win2K3 Standard
IMAIL 8.15 
Declude Virus and JunkMail
Fprot


Don't really know what else to try, Web Messaging is so inconsistent that
Faculty and Students are refusing to use our email system.

This all started about ten months ago, when our web messaging would crawl to
a halt whenever an email msg was sent to one of our [EMAIL PROTECTED]
(approx 2000 addresses large).  At that point, Web Messaging was at least
stable, slow but did not receive page cannot be displayed.  Back then we
were running v 8.05 HF2. The Imail support suggested that we switch from a
MS Access DB to MS SQL to improve performance.  So, we did last fall (Sept
2004) and ever since then users are experiencing page can not be displayed
errors randomly.  Sometimes it is when they are first logging in, other
times it is when they have clicked on reply, or clicked on address book, or
clicked send message, or tried to delete msgs. I had a case open with them
since Oct 3rd, 2004 and after numerous suggestions from them, (tuning down
the parameters of SQL to only use 1 processor and 1 Gb of RAM, adjusting the
page file size to triple that of the actual RAM)by late November the only
answer I could get wa
 s, Have you tried upgrading to v 8.14.  Th

So, we upgraded to 8.14, the problem was then pronounced by a factor of ten.
This is when students and faculty started complaining. Most staff are using
an email client, so they are not affected.

Still dealing with Imail support, I granted them remote access into the box
so they could check things out.  After that they had said everything looks
fine, but then suggested that we switch back to MS Access because our DB is
only 5 MB and that the overhead of SQL out weighed the performance gain.  I
formatted the server on Jan17th and then switched back to MS Access.

The latest solution that I have tried is purchasing a 10/100 server class
3Com NIC (ref an earlier thread Imail and NIC issues as well as a
suggestion from Herschel Jones)

With the 3com NIC I have noticed a big change myself.  In fact I have only
received Page can not be displayed once since the install, it has been about
three days.  But others are still having the problem.  It is very
inconsistent, I myself could go 2,3,4 days and not have any errors, but then
the very next day be fighting page not displayed

My latest experiment was at 3:00 AM in the morning.  I turned off POP3 and
IMAP, and rebooted the box.  Used TCPview to see how many active connections
the box had, it had less than a page worth (15-20).  Still I was getting
page cannot be displayed.

So, anyone have something that I should try or look at? I am surprised it
has gone on this long, but now the Administration is asking that we look
into a different email system, even though we just put Imail in in Aug 2003.

 
An error that keeps popping up in the log 10054 malicious...
which on the imail support site says to disable any power mangmt on the NIC,
which has been done.

Neil Olson
IT Department
Grand View College
Des Moines

RE: [IMail Forum] [very long message]Web Messaging...Page Not Displayed Error

2005-02-04 Thread Neil Olson
Read Policy can only be Normal, Read Ahead, or Adaptive Read Ahead.

Hyper-threading is definately running, I will make that change as well.

Thank you

Neil Olson
IT Department
Grand View College
Des Moines, Iowa




-- Original Message --
From: Christopher Checca [EMAIL PROTECTED]
Reply-To: IMail_Forum@list.ipswitch.com
Date:  Fri, 4 Feb 2005 10:10:36 -0600

The RAID sounds correct, but can Read Policy = disabled?

The Hyper-Threading is controlled in the BIOS at boot up, you can tell if it
is on by running task manger, if there is four processors listed and it's
only a two processor machine then Hyper-Threading is on.

Christopher Checca
Packard Transport, Inc.
IT Department
24021 South Municipal Dr
PO Box 380
Channahon, IL.  60410
815 467 9260
815 467 6939 Fax
[EMAIL PROTECTED]
www.packardtransport.com
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson
Sent: Friday, February 04, 2005 9:38 AM
To: IMail_Forum@list.ipswitch.com
Subject: RE: [IMail Forum] [very long message]Web Messaging...Page Not
Displayed Error

Chris-

Just checked my config on my RAID card, is as follows:
Read Policy: Normal
Write Policy: Write thru
Cache Policy: Direct I/O
Virtual sizing : Disabled
Stripe Size :64K
Span Depth: 1
Drive State: optimal
Size: 70006 MB

So, if I am deciphering correctly, these settings match what you are
suggesting or am I not deciphering correctly?  Seems like each manufacturer
calls is something just a bit different.

Where would I find the setting to turn off hyper-threading,...bios setting,
or System properties, -processors (I'm not finding it here if it is
supposed to be here)?

Neil Olson
IT Department
Grand View College
Des Moines, Iowa




-- Original Message --
From: Christopher Checca [EMAIL PROTECTED]
Reply-To: IMail_Forum@list.ipswitch.com
Date:  Fri, 4 Feb 2005 09:02:29 -0600

Just by chance try turning off the RAID read-adhead and write-back cache.
I've seen problems with some RAID cards that cause wired things on web
servers, that said I've never had a problem with IMail and my DELL PERC
RAID
card.  You may also want to make sure Hyper-Threading is turned off.  Had
problems on some of my Citrix Servers with Windows 2000 and Hyper-Threading
being slow ... once disabled the server ran much better. 

Christopher Checca
Packard Transport, Inc.
IT Department
24021 South Municipal Dr
PO Box 380
Channahon, IL.  60410
815 467 9260
815 467 6939 Fax
[EMAIL PROTECTED]
www.packardtransport.com
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Neil Olson
Sent: Friday, February 04, 2005 5:39 AM
To: IMail_Forum@list.ipswitch.com
Subject: [IMail Forum] [very long message]Web Messaging...Page Not
Displayed
Error

Server Specs (freshly formatted and re-installed OS Jan 17th)
DUAL P4 Xeon 2.4 GHz Processors
2 GB RAM
System disk (2) 36Gb RAID 1
DATA disk (2) 72Gb RAID 1
RAID card LSI MegaRAID U320-2 (128 Mb of RAM)
Diskeeper runs every night
3COM 10/100 Secure NIC (3CR990b-97)
Win2K3 Standard
IMAIL 8.15 
Declude Virus and JunkMail
Fprot


Don't really know what else to try, Web Messaging is so inconsistent that
Faculty and Students are refusing to use our email system.

This all started about ten months ago, when our web messaging would crawl
to
a halt whenever an email msg was sent to one of our [EMAIL PROTECTED]
(approx 2000 addresses large).  At that point, Web Messaging was at least
stable, slow but did not receive page cannot be displayed.  Back then we
were running v 8.05 HF2. The Imail support suggested that we switch from a
MS Access DB to MS SQL to improve performance.  So, we did last fall (Sept
2004) and ever since then users are experiencing page can not be displayed
errors randomly.  Sometimes it is when they are first logging in, other
times it is when they have clicked on reply, or clicked on address book, or
clicked send message, or tried to delete msgs. I had a case open with them
since Oct 3rd, 2004 and after numerous suggestions from them, (tuning down
the parameters of SQL to only use 1 processor and 1 Gb of RAM, adjusting
the
page file size to triple that of the actual RAM)by late November the only
answer I could get wa
 s, Have you tried upgrading to v 8.14.  Th

So, we upgraded to 8.14, the problem was then pronounced by a factor of
ten.
This is when students and faculty started complaining. Most staff are using
an email client, so they are not affected.

Still dealing with Imail support, I granted them remote access into the box
so they could check things out.  After that they had said everything looks
fine, but then suggested that we switch back to MS Access because our DB is
only 5 MB and that the overhead of SQL out weighed the performance gain.  I
formatted the server on Jan17th and then switched back to MS Access.

The latest solution that I have tried is purchasing a 10/100 server class
3Com NIC (ref

RE: [IMail Forum] page cannot be displayed/ 10054 errors

2005-01-05 Thread Neil Olson
Herschel-

Thanks for the reply, I am assuming Imail is even funny about Gig cards even 
when they are set to 100 Mb and Full Duplex?

Hopefully one our old servers has a unused 3Com


Neil Olson
IT Department
Grand View College
Des Moines, Iowa




-- Original Message --
From: Herschel Jones \(Industries - Augusta\) [EMAIL PROTECTED]
Reply-To: IMail_Forum@list.ipswitch.com
Date:  Wed, 5 Jan 2005 09:27:25 -0500

Neil
If at all possible, try getting rid of that gigabit card.  Imail is
funny about gigabit, and intel based nic's.  If you can, get an older
3com card to put in there, like a 3c905 series, just about any 3com
except gigabit or TX series, which are home use cards.

-HJ


At 02:22 PM 1/4/2005 -0600, you wrote:
Our users have been receiving page cannot be displayed messages on a
frequent basis.  Sometimes it is when they login to web messaging other

times it is when they click on a message or a folder.  I have had a
case 
open with tech support since late Sept.  I have done everything that
they 
have suggested.

1. HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global\UseMultiConnect=1
HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global\MaxConnect=10
2.
defrag the drives...we use diskkeeper,it runs once a day, usually 
between
12:00 and 6:00 AM
3.
loaded the classic templates...still have the same problem
4.
adjusted the pagefile size to three times the size of physical RAM

5.
Throttled down MS SQL so it only uses 1 of the processors and 1 Gb of 
Ram

6.
Upgraded to 8.14 from 8.05...problem is much worse now

7.
Downgraded our MS SQL to MS Access...was told that we would not see any
performance gains since our DB is only 4 MB

8.
Checked to make sure any power saving features are turned off on the 
NIC

9.
Mase sure the drivers for the NIC were up-to-date

10.
Finally, switched to a different server...same result




The W2050104.log  is showing a bunch (over 11,000 entries)of 10054 
errors
today alone.  The sys0104 has a bnunch of 10054 entries as well.

So, any ideas would be much appreciated.  The whole page cannot be
displayed thing has become rather frustrating, many students and
faculty 
are now just forwarding their gvc account to their personal email
account 
because of the inconsistant behaviour.

Old System Config - Gateway 975
OS -WIN2K
F-Prot
Declude
IMail 8.14 HF1
DB- MS Access (was MS SQL 2000)

Dual 2.4 Ghz Xeon Processors
2 Gb of RAM
NIC - Intel Pro MT/1000
OS (C:) is running on a RAID 1
IMail (D:)is running RAID 1 as well but on a different array
D: is using 17 Gb of 120 Gb available


New System Config - HP DL360 Gen III
OS- Win2K3
F-Prot
Declude
IMail 8.14 HF1
DB- MS Access (was MS SQL 2000)

Single 3.0 Ghz Xeon -
2 Gb of RAM
NIC -  HP NC7781 Gigabit Server Adapters
OS (C:) Raid 1 (16 Gb free of 36 Gb available)
Imail (D:) Raid 1 (17 Gb free of 36 Gb available)


Seems to me that many of the error codes point to the network being the
culprit.  Question is,...what could have changed all of a sudden to
have 
this problem on a consistant basis?

Thanks

Neil Olson
IT Department
Grand View College
Des Moines, Iowa


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[IMail Forum] page cannot be displayed/ 10054 errors

2005-01-04 Thread Neil Olson
Our users have been receiving page cannot be displayed messages on a frequent 
basis.  Sometimes it is when they login to web messaging other times it is when 
they click on a message or a folder.  I have had a case open with tech support 
since late Sept.  I have done everything that they have suggested.  

1. HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global\UseMultiConnect=1
HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Global\MaxConnect=10
2. 
defrag the drives...we use diskkeeper,it runs once a day, usually between 12:00 
and 6:00 AM
3.
loaded the classic templates...still have the same problem
4.
adjusted the pagefile size to three times the size of physical RAM

5.
Throttled down MS SQL so it only uses 1 of the processors and 1 Gb of Ram

6. 
Upgraded to 8.14 from 8.05...problem is much worse now

7.
Downgraded our MS SQL to MS Access...was told that we would not see any 
performance gains since our DB is only 4 MB

8.
Checked to make sure any power saving features are turned off on the NIC

9.
Mase sure the drivers for the NIC were up-to-date

10.
Finally, switched to a different server...same result




The W2050104.log  is showing a bunch (over 11,000 entries)of 10054 errors today 
alone.  The sys0104 has a bnunch of 10054 entries as well.

So, any ideas would be much appreciated.  The whole page cannot be displayed 
thing has become rather frustrating, many students and faculty are now just 
forwarding their gvc account to their personal email account because of the 
inconsistant behaviour.

Old System Config - Gateway 975
OS -WIN2K
F-Prot
Declude
IMail 8.14 HF1
DB- MS Access (was MS SQL 2000)

Dual 2.4 Ghz Xeon Processors
2 Gb of RAM
NIC - Intel Pro MT/1000
OS (C:) is running on a RAID 1
IMail (D:)is running RAID 1 as well but on a different array
D: is using 17 Gb of 120 Gb available


New System Config - HP DL360 Gen III
OS- Win2K3
F-Prot
Declude
IMail 8.14 HF1
DB- MS Access (was MS SQL 2000)
 
Single 3.0 Ghz Xeon - 
2 Gb of RAM
NIC -  HP NC7781 Gigabit Server Adapters
OS (C:) Raid 1 (16 Gb free of 36 Gb available)
Imail (D:) Raid 1 (17 Gb free of 36 Gb available)


Seems to me that many of the error codes point to the network being the 
culprit.  Question is,...what could have changed all of a sudden to have this 
problem on a consistant basis?

Thanks

Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   
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Re: [IMail Forum] DNS issues...

2004-12-08 Thread Neil Olson
We had been facing a similar issue after we put or WIN2K3 AD DNS online.  After 
a lot of digging around by a good friend of mine he found these articles 
related to WIN2K3 DNS having EDNS0 turnded on by default and a PIX that has an 
older version of OS.

1. Microsoft KB article 828731

2. http://homepages.tesco.net/~J.deBoynePollard/FGA/dns-edns0-and-firewalls.html

3. http://myitforum.techtarget.com/articles/16/view.asp?id=7491

Hope this might help


Neil Olson
IT Department
Grand View College
Des Moines, Iowa




-- Original Message --
From: R. Scott Perry [EMAIL PROTECTED]
Reply-To: [EMAIL PROTECTED]
Date:  Wed, 08 Dec 2004 10:06:42 -0500


 We're running Active Directory on Windows 2003 Servers.  99% of the 
 time, all is well.  Occassionally we seem to be pulling erroneous MX 
 information.  When I do an nslookup type=MX from the Imail server, I get 
 the correct information... most of the time.  The erroneous server is 
 always another server that's located at the provider for the company in 
 question.  I check their DNS server and can find no problems...

 I even had one where we'd apparently come up with the IP of an 
 internal POP server for earthlink, instead of one of their outward facing 
 MX servers

Given what you describe, it sounds like IMail is getting the A record 
rather than the MX record.  However, if this is the case, the nslookup 
type=MX should always produce the correct results.  Specifically, if the 
MX record doesn't exist, IMail tries the A record (per the RFCs).

Note that if you have more than one DNS server listed in the IMail SMTP 
settings, you should remove all but one.  Otherwise, if the primary DNS 
server is failing, when IMail sees the failure for the MX record, it could 
cause IMail to switch to the secondary -- which will report the correct A 
record (which is not what you want).

-Scott
---
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vulnerability detection.
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[IMail Forum] Imail 8.05 HF2 w/Killer web templates running on MS SQL

2004-09-24 Thread Neil Olson
I am having an intermittent issue with the web interface, where users will login to 
the web interface and click on a folder that has a new message in it and the login 
page will then be displayed, but the folders and all of the buttons(calendar, new, 
find, reply, etc) are still there.  Now, if you wait a few seconds and click on that 
same folder again, your messages are displayed.

It seems to me that this issue started shortly after we upgraded the DB to MS SQL from 
MS Access.


We are running
Imail 8.05 HF2 w/Killer web templates running on MS SQL


Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   
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[IMail Forum] migrating access DB to SQL DB

2004-07-13 Thread Neil Olson
Our current iMAIL DB is in MS Access.  We are going to migrate from Access to SQL this 
weekend.  Besides the articles on the knowledge base are there any gotchas that we 
need to be concerned about?

Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   
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[IMail Forum] IMAP performance

2004-03-16 Thread Neil Olson
For the past month or so, our iMAIL server (v 8.05 HF2)has had the IMAP service hang 
or lockup generating no sort of error message, that I can tell.  If you check the 
service it is still running, but end users get time out messages when they open an 
IMAP client such as Outlook.  I thought that maybe this was related to having too many 
IMAP users (right now we have approx 50).  Unfortunately, this week is Spring Break 
and many of the Faculty/Staff that use IMAP are not here and we are continuing to have 
the same problem.  We usually experience this issue at least twice a week. 

Our server,is a dual processor 2.4 GHz Xeon, 1 Gb Ram, and plenty of disk space 
running Win2000 Server.


What log file should I be looking at to decifer as well as what kind of message should 
I be looking for in the log? We just defragged on Sunday.


Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   
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[IMail Forum] Storing messages while email server is shutdown

2004-03-11 Thread Neil Olson
We have a situation where our Imail server is going to be shutdown for maintenance 
starting at midnight saturday night.  I was wondering what the list my suggest for 
being able to receive our email into a queue and retrieve it when the server is back 
up and running. Or should I just not worry about it and let those messages get resent 
when our server is running again.

Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   
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[IMail Forum] Defrag on Win2000

2004-02-20 Thread Neil Olson
In an attempt to help out performance with iMAil, we are going to defrag the disk that 
imail sits on. Question being, do you allow users to access your server via web 
interface, IMAP, POP3 while defrag is running? 


Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   

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[IMail Forum] active (logged on)users

2004-02-11 Thread Neil Olson
We are currently using iMAIL Server 8.05 with the Killer Web Templates Interface.  Is 
there a way to view who is logged into the mail server via WebMessaging and IMAP?  We 
converted over to this system in August of 2003 from CAptartis' Webmail.  We have 
gained much more functionality but have lost reliability and simple things like 
viewing active users (unless I just can't find this option).




Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   

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[IMail Forum] Attachment size for Killer Web Templates

2004-02-06 Thread Neil Olson
We are using iMAIL 8.05 with Killer Web Templates.  I have found the file in the 
killer web temppates that specifies the size of attachment.  Is there away to apply 
this setting by user instead of the whole domain?

Neil Olson
IT Department
Grand View College
Des Moines, Iowa
 
   

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