[IMail Forum] Orphaned files in spool directory
We've been getting 5-10 emails every day with this format: === Subject: Orphaned files in spool directory Body: IMail detected a fatal error while attempting delivery. The messages causing this error have been orphaned in the IMail spool directory. Please contact Ipswitch Technical Support. === We were previously running 8.14, but I've upgraded the server to 8.15 HF1. Has anyone come across similar performance? Regards, Ed Butler RapidSwitch Ltd This email message is intended only for the addressee(s) and contains information that may be confidential and/or copyright. If you are not the intended recipient please notify the sender by reply email and immediately delete this email. Use, disclosure or reproduction of this email by anyone other than the intended recipient(s) is strictly prohibited. No representation is made that this email or any attachments are free of viruses. Virus scanning is recommended and is the responsibility of the recipient. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
[IMail Forum] Orphaned files in spool directory
Since a few months, IMail keeps orphaning mails in the spool directory and sending mails to the postmaster:"Delivery Failure - Orphaned files in spool directory"This means that mails are dropped without the user being notified,involvingthe postmaster to take corrective actions. I followed KB http://support.ipswitch.com/kb/IM-20040920-DM01.htmand got Ipswitch's answer that is is a known problem. So far, there is no fix.Who else has this problem? Today, I updated from 8.14HF1 to 8.15. I think it is definitely time to think over my loyality with this product... Marius
Re: [IMail Forum] Orphaned files in spool directory
Since a few months, IMail keeps orphaning mails in the spool directory and sending mails to the postmaster: Delivery Failure - Orphaned files in spool directory This means that mails are dropped without the user being notified, involving the postmaster to take corrective actions. An orphaned file occurs when IMail cannot deliver an E-mail, and it cannot deliver the bounce either. For example, if I send an E-mail from [EMAIL PROTECTED] to [EMAIL PROTECTED], how do you expect me to get a bounce message? It can't happen, the way that SMTP works. In fact, no mailserver can deliver such an E-mail. Who else has this problem? Today, I updated from 8.14HF1 to 8.15. I think it is definitely time to think over my loyality with this product... There is no problem. It is just how SMTP works. If you still aren't convinced, write a letter (not E-mail) with a fake address and fake return address, and see if the post office delivers it to you. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. This outgoing message is guaranteed to be authentic by Message Level users. Guarantee the authenticity of your email @ http://www.messagelevel.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Orphaned files in spool directory
Thank you Scott. Sorry, both the sender and recipient addresses are valid... So much for jumping at conclusions. It is a known problem of the SMTP service, crashing on certain unknown conditions. - Quote from Ipswitch support case [T2004121004L6] - ERR 005 - Send message thread exception handled Step = 54555659 We have a defect for this that testing and development are working on. I do not know how soon this will be fixed. - End quote - Again, is anybody else experiencing these errors on a regular base? Marius -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry Sent: Thursday, January 27, 2005 1:00 PM To: IMail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] Orphaned files in spool directory Since a few months, IMail keeps orphaning mails in the spool directory and sending mails to the postmaster: Delivery Failure - Orphaned files in spool directory This means that mails are dropped without the user being notified, involving the postmaster to take corrective actions. An orphaned file occurs when IMail cannot deliver an E-mail, and it cannot deliver the bounce either. For example, if I send an E-mail from [EMAIL PROTECTED] to [EMAIL PROTECTED], how do you expect me to get a bounce message? It can't happen, the way that SMTP works. In fact, no mailserver can deliver such an E-mail. Who else has this problem? Today, I updated from 8.14HF1 to 8.15. I think it is definitely time to think over my loyality with this product... There is no problem. It is just how SMTP works. If you still aren't convinced, write a letter (not E-mail) with a fake address and fake return address, and see if the post office delivers it to you. -Scott --- [snip] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] Orphaned files in spool directory
Marius, We've been able to duplicate the error using the orphaned files in 8.14, but not in 8.15. Are you still seeing the issue in 8.15? Thanks, Tripp - Original Message - From: [EMAIL PROTECTED] To: IMail_Forum@list.ipswitch.com Sent: Thursday, January 27, 2005 10:30 AM Subject: RE: [IMail Forum] Orphaned files in spool directory Thank you Scott. Sorry, both the sender and recipient addresses are valid... So much for jumping at conclusions. It is a known problem of the SMTP service, crashing on certain unknown conditions. - Quote from Ipswitch support case [T2004121004L6] - ERR 005 - Send message thread exception handled Step = 54555659 We have a defect for this that testing and development are working on. I do not know how soon this will be fixed. - End quote - Again, is anybody else experiencing these errors on a regular base? Marius -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry Sent: Thursday, January 27, 2005 1:00 PM To: IMail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] Orphaned files in spool directory Since a few months, IMail keeps orphaning mails in the spool directory and sending mails to the postmaster: Delivery Failure - Orphaned files in spool directory This means that mails are dropped without the user being notified, involving the postmaster to take corrective actions. An orphaned file occurs when IMail cannot deliver an E-mail, and it cannot deliver the bounce either. For example, if I send an E-mail from [EMAIL PROTECTED] to [EMAIL PROTECTED], how do you expect me to get a bounce message? It can't happen, the way that SMTP works. In fact, no mailserver can deliver such an E-mail. Who else has this problem? Today, I updated from 8.14HF1 to 8.15. I think it is definitely time to think over my loyality with this product... There is no problem. It is just how SMTP works. If you still aren't convinced, write a letter (not E-mail) with a fake address and fake return address, and see if the post office delivers it to you. -Scott --- [snip] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Orphaned files in spool directory
Tripp, I updated from 8.14HF1 to 8.15 last night. I'll watch it for a few days now. Some of the orphaned mails were targeted to maildomains having an a-record instead of a regular MX. Marius -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tripp Allen Sent: Thursday, January 27, 2005 4:52 PM To: IMail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] Orphaned files in spool directory Marius, We've been able to duplicate the error using the orphaned files in 8.14, but not in 8.15. Are you still seeing the issue in 8.15? Thanks, Tripp To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
[IMail Forum] Orphaned files in spool directory
Dear All I have the following mail from [EMAIL PROTECTED]. Subject: Delivery Failure - Orphaned files in spool directory IMail detected a fatal error while attempting delivery. The messages causing this error have been orphaned in the IMail spool directory. Please contact Ipswitch Technical Support. Best Regards, Basel
[IMail Forum] Orphaned files in spool directory
Dear All I have the following mail from [EMAIL PROTECTED]. Subject: Delivery Failure - Orphaned files in spool directory IMail detected a fatal error while attempting delivery. The messages causing this error have been orphaned in the IMail spool directory. Please contact Ipswitch Technical Support. Best Regards, Basel
[IMail Forum] Orphaned files in spool directory
Hi, I received several of these emails yesterday. Can anyone give me some help on whatcauses this and what can I do to fix it? The message in the email is below... IMail detected a fatal error while attempting delivery. The messages causing this error have been orphaned in the IMail spool directory. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] Orphaned files in spool directory
This means there was a problem with a message that thre Queue Manager couldn't handle. If you are running a version of IMail prior to v8.11 upgrading to it should solve all of those problems. If you are running 8.11 then you need to get in touch with support sowe can collect the data we need to fix this as well. Eric S - Original Message - From: Sophia Pitt [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Wednesday, May 19, 2004 8:07 AM Subject: [IMail Forum] Orphaned files in spool directory Hi, I received several of these emails yesterday. Can anyone give me some help on whatcauses this and what can I do to fix it? The message in the email is below... IMail detected a fatal error while attempting delivery. The messages causing this error have been orphaned in the IMail spool directory. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
