[Kernel-packages] [Bug 2031352] Re: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
** Changed in: linux-hwe-6.2 (Ubuntu) Status: Confirmed => Fix Released ** Changed in: linux (Ubuntu) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2031352 Title: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Status in linux package in Ubuntu: Fix Released Status in linux-hwe-6.2 package in Ubuntu: Fix Released Status in linux-hwe-6.2 source package in Jammy: Fix Released Status in linux source package in Lunar: Fix Released Bug description: [Impact] After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. [Fix] Updated patch from linux-next: https://patchwork.freedesktop.org/patch/538562/ [Test Case] Suspend,resume,shutdown,reboot should all work correctly. No nouveau stack trace in the kernel log. [Where Problems Could Occur] Limited to nouveau driver that wants to load nonexistent ACR firmware. Only nvidia GPUs are affected. [Additional information] ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2060268] Re: Phantom monitor (simpledrm) shown in Settings after installing the Nvidia driver
More information: listing the display outputs: $ find /sys/devices -name "edid" /sys/devices/platform/simple-framebuffer.0/drm/card0/card0-Unknown-1/edid /sys/devices/pci:00/:00:01.0/:01:00.0/drm/card2/card2-DP-2/edid /sys/devices/pci:00/:00:01.0/:01:00.0/drm/card2/card2-DVI-D-1/edid /sys/devices/pci:00/:00:01.0/:01:00.0/drm/card2/card2-HDMI-A-3/edid /sys/devices/pci:00/:00:02.0/drm/card1/card1-HDMI-A-1/edid /sys/devices/pci:00/:00:02.0/drm/card1/card1-HDMI-A-2/edid /sys/devices/pci:00/:00:02.0/drm/card1/card1-DP-1/edid I've tried to delete the /dev/dri/card0 with: $ sudo rm -f /dev/dri/card0 But this workaround not worked for me. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/2060268 Title: Phantom monitor (simpledrm) shown in Settings after installing the Nvidia driver Status in linux package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-470 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-535 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-545 package in Ubuntu: Confirmed Bug description: After installing Nvidia driver 545 on a single (27") monitor system, Settings shows a phantom 46" monitor of the same resolution. It looks like the phantom monitor is /dev/dri/card0 which is still controlled by simpledrm, while Nvidia uses /dev/dri/card1. --- ProblemType: Bug ApportVersion: 2.28.0-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/seq:dan4631 F pipewire /dev/snd/controlC1: dan4636 F wireplumber CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2024-01-04 (92 days ago) InstallationMedia: Ubuntu 24.04 "Noble Numbat" - Daily amd64 (20231127) MachineType: Intel(R) Client Systems NUC12DCMi7 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR= ProcFB: 0 simpledrmdrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-11-generic root=UUID=8434774e-88f2-4e3f-adb8-2eb07dff3cf9 ro quiet loglevel=3 splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.8.0-11.11-generic 6.8.0-rc4 RelatedPackageVersions: linux-restricted-modules-6.8.0-11-generic N/A linux-backports-modules-6.8.0-11-generic N/A linux-firmware20240318.git3b128b60-0ubuntu1 Tags: noble Uname: Linux 6.8.0-11-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users _MarkForUpload: True dmi.bios.date: 12/20/2021 dmi.bios.release: 5.24 dmi.bios.vendor: Intel Corp. dmi.bios.version: EDADL579.0046.2021.1220.2351 dmi.board.name: NUC12EDBi7 dmi.board.vendor: Intel Corporation dmi.board.version: M27908-302 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.ec.firmware.release: 3.7 dmi.modalias: dmi:bvnIntelCorp.:bvrEDADL579.0046.2021.1220.2351:bd12/20/2021:br5.24:efr3.7:svnIntel(R)ClientSystems:pnNUC12DCMi7:pvrM30143-302:rvnIntelCorporation:rnNUC12EDBi7:rvrM27908-302:cvnIntelCorporation:ct35:cvr2.0:skuRNUC12DCMi7: dmi.product.family: DC dmi.product.name: NUC12DCMi7 dmi.product.sku: RNUC12DCMi7 dmi.product.version: M30143-302 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2060268/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2060268] Re: Phantom monitor (simpledrm) shown in Settings after installing the Nvidia driver
** Summary changed: - Phantom 46" monitor (simpledrm) shown in Settings after installing the Nvidia driver + Phantom monitor (simpledrm) shown in Settings after installing the Nvidia driver -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/2060268 Title: Phantom monitor (simpledrm) shown in Settings after installing the Nvidia driver Status in linux package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-470 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-535 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-545 package in Ubuntu: Confirmed Bug description: After installing Nvidia driver 545 on a single (27") monitor system, Settings shows a phantom 46" monitor of the same resolution. It looks like the phantom monitor is /dev/dri/card0 which is still controlled by simpledrm, while Nvidia uses /dev/dri/card1. --- ProblemType: Bug ApportVersion: 2.28.0-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/seq:dan4631 F pipewire /dev/snd/controlC1: dan4636 F wireplumber CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2024-01-04 (92 days ago) InstallationMedia: Ubuntu 24.04 "Noble Numbat" - Daily amd64 (20231127) MachineType: Intel(R) Client Systems NUC12DCMi7 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR= ProcFB: 0 simpledrmdrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-11-generic root=UUID=8434774e-88f2-4e3f-adb8-2eb07dff3cf9 ro quiet loglevel=3 splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.8.0-11.11-generic 6.8.0-rc4 RelatedPackageVersions: linux-restricted-modules-6.8.0-11-generic N/A linux-backports-modules-6.8.0-11-generic N/A linux-firmware20240318.git3b128b60-0ubuntu1 Tags: noble Uname: Linux 6.8.0-11-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users _MarkForUpload: True dmi.bios.date: 12/20/2021 dmi.bios.release: 5.24 dmi.bios.vendor: Intel Corp. dmi.bios.version: EDADL579.0046.2021.1220.2351 dmi.board.name: NUC12EDBi7 dmi.board.vendor: Intel Corporation dmi.board.version: M27908-302 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.ec.firmware.release: 3.7 dmi.modalias: dmi:bvnIntelCorp.:bvrEDADL579.0046.2021.1220.2351:bd12/20/2021:br5.24:efr3.7:svnIntel(R)ClientSystems:pnNUC12DCMi7:pvrM30143-302:rvnIntelCorporation:rnNUC12EDBi7:rvrM27908-302:cvnIntelCorporation:ct35:cvr2.0:skuRNUC12DCMi7: dmi.product.family: DC dmi.product.name: NUC12DCMi7 dmi.product.sku: RNUC12DCMi7 dmi.product.version: M30143-302 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2060268/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2060268] Re: Phantom 46" monitor (simpledrm) shown in Settings after installing the Nvidia driver
I have the same issue: I recently installed Ubuntu 24.04 for testing purposes and have encountered an unexpected issue. The 'Displays' configuration indicates the presence of three monitors, like this: 1) Dell Inc. 27" 2) Dell Inc. 27" 3) Unknown Display However, I only have two displays and not a third one. When moving the cursor to the extreme right corner of the screen, the entire display shifts to the right. Below are the pertinent details: Configuration: - Utilizing: two monitors - Graphics Card: NVIDIA GeForce GTX 1660 SUPER - Environment: Xorg - Driver Version: Nvidia driver 535.161.07 This behavior disrupts normal workflow and consistency in display management. Any insights or solutions to address this issue would be greatly appreciated. Thank you for your attention to this matter. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to nvidia-graphics-drivers-470 in Ubuntu. https://bugs.launchpad.net/bugs/2060268 Title: Phantom 46" monitor (simpledrm) shown in Settings after installing the Nvidia driver Status in linux package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-470 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-535 package in Ubuntu: Confirmed Status in nvidia-graphics-drivers-545 package in Ubuntu: Confirmed Bug description: After installing Nvidia driver 545 on a single (27") monitor system, Settings shows a phantom 46" monitor of the same resolution. It looks like the phantom monitor is /dev/dri/card0 which is still controlled by simpledrm, while Nvidia uses /dev/dri/card1. --- ProblemType: Bug ApportVersion: 2.28.0-0ubuntu1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/seq:dan4631 F pipewire /dev/snd/controlC1: dan4636 F wireplumber CRDA: N/A CasperMD5CheckResult: pass DistroRelease: Ubuntu 24.04 InstallationDate: Installed on 2024-01-04 (92 days ago) InstallationMedia: Ubuntu 24.04 "Noble Numbat" - Daily amd64 (20231127) MachineType: Intel(R) Client Systems NUC12DCMi7 NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR= ProcFB: 0 simpledrmdrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-11-generic root=UUID=8434774e-88f2-4e3f-adb8-2eb07dff3cf9 ro quiet loglevel=3 splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.8.0-11.11-generic 6.8.0-rc4 RelatedPackageVersions: linux-restricted-modules-6.8.0-11-generic N/A linux-backports-modules-6.8.0-11-generic N/A linux-firmware20240318.git3b128b60-0ubuntu1 Tags: noble Uname: Linux 6.8.0-11-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sudo users _MarkForUpload: True dmi.bios.date: 12/20/2021 dmi.bios.release: 5.24 dmi.bios.vendor: Intel Corp. dmi.bios.version: EDADL579.0046.2021.1220.2351 dmi.board.name: NUC12EDBi7 dmi.board.vendor: Intel Corporation dmi.board.version: M27908-302 dmi.chassis.type: 35 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 2.0 dmi.ec.firmware.release: 3.7 dmi.modalias: dmi:bvnIntelCorp.:bvrEDADL579.0046.2021.1220.2351:bd12/20/2021:br5.24:efr3.7:svnIntel(R)ClientSystems:pnNUC12DCMi7:pvrM30143-302:rvnIntelCorporation:rnNUC12EDBi7:rvrM27908-302:cvnIntelCorporation:ct35:cvr2.0:skuRNUC12DCMi7: dmi.product.family: DC dmi.product.name: NUC12DCMi7 dmi.product.sku: RNUC12DCMi7 dmi.product.version: M30143-302 dmi.sys.vendor: Intel(R) Client Systems To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2060268/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2031969] Re: Ubuntu 23.04: Suspend & Power off
@polarbaerhh, First and foremost, I expect to be treated, and for others to be treated, with respect. It was inappropriate for you to suggest that users are maliciously manipulating and altering others' reports. Please be mindful of your words, as I can bring your behavior to the attention of your superiors. I simply refined the bug description based on user feedback. It's worth noting that I reported a bug under #2031352, and a Canonical employee modified the bug description to a different issue unrelated to the one I initially described. That same employee later apologized and asked me to add more details to the bug. I will not tolerate being treated this way. I'm providing information to help resolve the bug in the best possible manner. I aim to act professionally and communicate assertively. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2031969 Title: Ubuntu 23.04: Suspend & Power off Status in linux package in Ubuntu: Confirmed Bug description: Since update to version 23.04 I am facing several problems related to system suspend and shutdownon a HP Envy 15 notebook (2016). The system refuses to wake up from standby mode, especially if it has run for a longer time. Screen is black, no response to keyboard or trackpad actions, power button led is on. The only way out of here is a long press on the power button. Another problem with this and I think it's kind of related. If you want to shut down the computer after a long runtime, the machine won't power off. In the logs you can see the steps for shutting down the OS, but sometimes the machine stays powered on. The power led is on, screen is black, no response to keyboard or trackpad actions. System has to be powered off by a long press on the power button. Ubuntu 6.2.0-27.28-generic 6.2.15 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: linux-image-6.2.0-27-generic 6.2.0-27.28 ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15 Uname: Linux 6.2.0-27-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom2051 F wireplumber /dev/snd/seq:tom2037 F pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sat Aug 19 16:01:07 2023 InstallationDate: Installed on 2018-07-01 (1875 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide Vision HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP ENVY Notebook ProcEnviron: LANG=de_DE.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR= ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic root=UUID=1e8886f5-f232-49b1-af56-f83caee82bba ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.2.0-27-generic N/A linux-backports-modules-6.2.0-27-generic N/A linux-firmware20230323.gitbcdcfbcf-0ubuntu1.5 SourcePackage: linux UpgradeStatus: Upgraded to lunar on 2023-05-01 (109 days ago) dmi.bios.date: 11/10/2020 dmi.bios.release: 15.62 dmi.bios.vendor: Insyde dmi.bios.version: F.62 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81D2 dmi.board.vendor: HP dmi.board.version: KBC Version 87.21 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 87.21 dmi.modalias: dmi:bvnInsyde:bvrF.62:bd11/10/2020:br15.62:efr87.21:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81D2:rvrKBCVersion87.21:cvnHP:ct10:cvrChassisVersion:skuZ6J78EA#ABD: dmi.product.family: 103C_5335KV dmi.product.name: HP ENVY Notebook dmi.product.sku: Z6J78EA#ABD dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031969/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2031969] Re: Ubuntu 22.04.3 LTS sometimes stuck on power-off/reboot screen
** Summary changed: - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen + Ubuntu 22.04.3 LTS sometimes stuck on power-off/reboot screen -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2031969 Title: Ubuntu 22.04.3 LTS sometimes stuck on power-off/reboot screen Status in linux package in Ubuntu: Confirmed Bug description: Since I updated to version 23.04 I am facing several problems related to system suspend and shutdown. The system refuses to wake up from standby mode, especially if it has run for a longer time. Screen is black, no response to keyboard or trackpad actions, Power button led is on. The only way out of here is a long press on the power button. Another issue with this, and I think it's related. If you want to shut down the computer after a long runtime, the machine won't power off. In the logs you can see the steps for shutting down the OS, but eventually the machine stays powered on. The power lead is on, the screen is black, no response to keyboard or trackpad actions. System has to be powered off by a long press on the power button. Ubuntu 6.2.0-27.28-generic 6.2.15 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: linux-image-6.2.0-27-generic 6.2.0-27.28 ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15 Uname: Linux 6.2.0-27-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom2051 F wireplumber /dev/snd/seq:tom2037 F pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sat Aug 19 16:01:07 2023 InstallationDate: Installed on 2018-07-01 (1875 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide Vision HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP ENVY Notebook ProcEnviron: LANG=de_DE.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR= ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic root=UUID=1e8886f5-f232-49b1-af56-f83caee82bba ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.2.0-27-generic N/A linux-backports-modules-6.2.0-27-generic N/A linux-firmware20230323.gitbcdcfbcf-0ubuntu1.5 SourcePackage: linux UpgradeStatus: Upgraded to lunar on 2023-05-01 (109 days ago) dmi.bios.date: 11/10/2020 dmi.bios.release: 15.62 dmi.bios.vendor: Insyde dmi.bios.version: F.62 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81D2 dmi.board.vendor: HP dmi.board.version: KBC Version 87.21 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 87.21 dmi.modalias: dmi:bvnInsyde:bvrF.62:bd11/10/2020:br15.62:efr87.21:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81D2:rvrKBCVersion87.21:cvnHP:ct10:cvrChassisVersion:skuZ6J78EA#ABD: dmi.product.family: 103C_5335KV dmi.product.name: HP ENVY Notebook dmi.product.sku: Z6J78EA#ABD dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031969/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2031969] Re: Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
This bug also affects other users, as described in: https://askubuntu.com/questions/1482315/ubuntu-22-04-03-lts-stuck-on-power-off-reboot-screen https://askubuntu.com/questions/1426205/ubuntu-22-04-stuck-at-shutdown Furthermore, this issue is not a duplicate of the following: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.2/+bug/2031352 https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.2/+bug/2029332 Also in Fedora with Kernel 6.1.X https://discussion.fedoraproject.org/t/shutdown-reboot-broken-in-f37-since-kernel-6-1-x/79944 ** Description changed: - Since update to version 23.04 I am facing several problems related to - system suspend and shutdown on a HP Envy 15 notebook (2016). The system - refuses to wake up from standby mode, especially if it has run for a - longer time. Screen is black, no response to keyboard or trackpad - actions, Power button led is on. The only way out of here is a long - press on power button. + Since I updated to version 23.04 I am facing several problems related to + system suspend and shutdown. The system refuses to wake up from standby + mode, especially if it has run for a longer time. Screen is black, no + response to keyboard or trackpad actions, Power button led is on. The + only way out of here is a long press on the power button. - Another problem with this and I think it's kind of related. If you want - to shut down the computer after a long runtime, the machine won't power - off. In the logs you can see the steps for shutting down the OS but in - the end the machine stays powered on. The power led is on, screen is - black, no response to keyboard or trackpad actions. System has to be - powered off by a long press on the power button. + Another issue with this, and I think it's related. If you want to shut + down the computer after a long runtime, the machine won't power off. In + the logs you can see the steps for shutting down the OS, but eventually + the machine stays powered on. The power lead is on, the screen is black, + no response to keyboard or trackpad actions. System has to be powered + off by a long press on the power button. Ubuntu 6.2.0-27.28-generic 6.2.15 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: linux-image-6.2.0-27-generic 6.2.0-27.28 ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15 Uname: Linux 6.2.0-27-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: tom2051 F wireplumber - /dev/snd/seq:tom2037 F pipewire + USERPID ACCESS COMMAND + /dev/snd/controlC0: tom2051 F wireplumber + /dev/snd/seq:tom2037 F pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sat Aug 19 16:01:07 2023 InstallationDate: Installed on 2018-07-01 (1875 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) Lsusb: - Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface - Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide Vision HD - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface + Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide Vision HD + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP ENVY Notebook ProcEnviron: - LANG=de_DE.UTF-8 - PATH=(custom, no user) - SHELL=/bin/bash - TERM=xterm-256color - XDG_RUNTIME_DIR= + LANG=de_DE.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-256color + XDG_RUNTIME_DIR= ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic root=UUID=1e8886f5-f232-49b1-af56-f83caee82bba ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: - linux-restricted-modules-6.2.0-27-generic N/A - linux-backports-modules-6.2.0-27-generic N/A - linux-firmware20230323.gitbcdcfbcf-0ubuntu1.5 + linux-restricted-modules-6.2.0-27-generic N/A + linux-backports-modules-6.2.0-27-generic N/A + linux-firmware20230323.gitbcdcfbcf-0ubuntu1.5 SourcePackage: linux UpgradeStatus: Upgraded to lunar on 2023-05-01 (109 days ago) dmi.bios.date: 11/10/2020 dmi.bios.release: 15.62 dmi.bios.vendor: Insyde dmi.bios.version: F.62 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81D2 dmi.board.vendor: HP dmi.board.version: KBC Version 87.21 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 87.21 dmi.modalias:
[Kernel-packages] [Bug 2031969] Re: Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
I also have the same problem. After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. I have a Dell Machine XPS 8930. And I do not use the "Nouveau driver" as described in a similar bug in: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.2/+bug/2031352 I reported this bug at https://bugs.launchpad.net/ubuntu/+source/linux- hwe-6.2/+bug/2031352, but the bug was mistakenly changed to look like it is a bug with the Nouveau drivers. So the issue was not fixed. I have attached the last shutdown logs > journalctl -b -1 --since "1 hour ago" > shutdown.txt ** Attachment added: "shutdown.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031969/+attachment/5703374/+files/shutdown.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2031969 Title: Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Status in linux package in Ubuntu: Confirmed Bug description: Since I updated to version 23.04 I am facing several problems related to system suspend and shutdown. The system refuses to wake up from standby mode, especially if it has run for a longer time. Screen is black, no response to keyboard or trackpad actions, Power button led is on. The only way out of here is a long press on the power button. Another issue with this, and I think it's related. If you want to shut down the computer after a long runtime, the machine won't power off. In the logs you can see the steps for shutting down the OS, but eventually the machine stays powered on. The power lead is on, the screen is black, no response to keyboard or trackpad actions. System has to be powered off by a long press on the power button. Ubuntu 6.2.0-27.28-generic 6.2.15 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: linux-image-6.2.0-27-generic 6.2.0-27.28 ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15 Uname: Linux 6.2.0-27-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom2051 F wireplumber /dev/snd/seq:tom2037 F pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sat Aug 19 16:01:07 2023 InstallationDate: Installed on 2018-07-01 (1875 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide Vision HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP ENVY Notebook ProcEnviron: LANG=de_DE.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR= ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic root=UUID=1e8886f5-f232-49b1-af56-f83caee82bba ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.2.0-27-generic N/A linux-backports-modules-6.2.0-27-generic N/A linux-firmware20230323.gitbcdcfbcf-0ubuntu1.5 SourcePackage: linux UpgradeStatus: Upgraded to lunar on 2023-05-01 (109 days ago) dmi.bios.date: 11/10/2020 dmi.bios.release: 15.62 dmi.bios.vendor: Insyde dmi.bios.version: F.62 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81D2 dmi.board.vendor: HP dmi.board.version: KBC Version 87.21 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 87.21 dmi.modalias: dmi:bvnInsyde:bvrF.62:bd11/10/2020:br15.62:efr87.21:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81D2:rvrKBCVersion87.21:cvnHP:ct10:cvrChassisVersion:skuZ6J78EA#ABD: dmi.product.family: 103C_5335KV dmi.product.name: HP ENVY Notebook dmi.product.sku: Z6J78EA#ABD dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031969/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help :
[Kernel-packages] [Bug 2031969] Re: Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
** Summary changed: - Ubuntu 23.04: Suspend & Power off + Ubuntu 22.04.3 LTS stuck on power-off/reboot screen -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2031969 Title: Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Status in linux package in Ubuntu: Confirmed Bug description: Since update to version 23.04 I am facing several problems related to system suspend and shutdown on a HP Envy 15 notebook (2016). The system refuses to wake up from standby mode, especially if it has run for a longer time. Screen is black, no response to keyboard or trackpad actions, Power button led is on. The only way out of here is a long press on power button. Another problem with this and I think it's kind of related. If you want to shut down the computer after a long runtime, the machine won't power off. In the logs you can see the steps for shutting down the OS but in the end the machine stays powered on. The power led is on, screen is black, no response to keyboard or trackpad actions. System has to be powered off by a long press on the power button. Ubuntu 6.2.0-27.28-generic 6.2.15 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: linux-image-6.2.0-27-generic 6.2.0-27.28 ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15 Uname: Linux 6.2.0-27-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: tom2051 F wireplumber /dev/snd/seq:tom2037 F pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sat Aug 19 16:01:07 2023 InstallationDate: Installed on 2018-07-01 (1875 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide Vision HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP ENVY Notebook ProcEnviron: LANG=de_DE.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR= ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic root=UUID=1e8886f5-f232-49b1-af56-f83caee82bba ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.2.0-27-generic N/A linux-backports-modules-6.2.0-27-generic N/A linux-firmware20230323.gitbcdcfbcf-0ubuntu1.5 SourcePackage: linux UpgradeStatus: Upgraded to lunar on 2023-05-01 (109 days ago) dmi.bios.date: 11/10/2020 dmi.bios.release: 15.62 dmi.bios.vendor: Insyde dmi.bios.version: F.62 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81D2 dmi.board.vendor: HP dmi.board.version: KBC Version 87.21 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 87.21 dmi.modalias: dmi:bvnInsyde:bvrF.62:bd11/10/2020:br15.62:efr87.21:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81D2:rvrKBCVersion87.21:cvnHP:ct10:cvrChassisVersion:skuZ6J78EA#ABD: dmi.product.family: 103C_5335KV dmi.product.name: HP ENVY Notebook dmi.product.sku: Z6J78EA#ABD dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031969/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2031352] Re: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
Hi @juergh, I'd like to inform you that I was the one who reported this bug. All attached logs are from my machine. I noticed that you changed the bug description, pointing to an issue with the "Nouveau" driver. But I'd like to clarify that at no point did I use the Nouveau driver. Best regards, -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2031352 Title: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Status in linux package in Ubuntu: Confirmed Status in linux-hwe-6.2 package in Ubuntu: Confirmed Status in linux-hwe-6.2 source package in Jammy: Confirmed Status in linux source package in Lunar: Confirmed Bug description: [Impact] After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. [Fix] Updated patch from linux-next: https://patchwork.freedesktop.org/patch/538562/ [Test Case] Suspend,resume,shutdown,reboot should all work correctly. No nouveau stack trace in the kernel log. [Where Problems Could Occur] Limited to nouveau driver that wants to load nonexistent ACR firmware. Only nvidia GPUs are affected. [Additional information] ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2031352] Re: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
@juergh, it appears that this bug isn't exclusive to the "Nouveau" driver. I'm using the Nvidia proprietary driver and I am experiencing the same issue. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2031352 Title: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Status in linux package in Ubuntu: Confirmed Status in linux-hwe-6.2 package in Ubuntu: Confirmed Status in linux-hwe-6.2 source package in Jammy: Confirmed Status in linux source package in Lunar: Confirmed Bug description: [Impact] After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. [Fix] Updated patch from linux-next: https://patchwork.freedesktop.org/patch/538562/ [Test Case] Suspend,resume,shutdown,reboot should all work correctly. No nouveau stack trace in the kernel log. [Where Problems Could Occur] Limited to nouveau driver that wants to load nonexistent ACR firmware. Only nvidia GPUs are affected. [Additional information] ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2031352] Re: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
Unfortunately, the bug happened today with me, again. See the attached log using: journalctl -b -1 --since "1 hour ago". I use: - Kernel: 6.2.0-32-generic #32~22.04.1-Ubuntu - NVIDIA Driver Version: 535.86.05 ** Attachment added: "journalctl.txt" https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.2/+bug/2031352/+attachment/5698102/+files/journalctl.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2031352 Title: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Status in linux package in Ubuntu: Confirmed Status in linux-hwe-6.2 package in Ubuntu: Confirmed Status in linux-hwe-6.2 source package in Jammy: Confirmed Status in linux source package in Lunar: Confirmed Bug description: [Impact] After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. [Fix] Updated patch from linux-next: https://patchwork.freedesktop.org/patch/538562/ [Test Case] Suspend,resume,shutdown,reboot should all work correctly. No nouveau stack trace in the kernel log. [Where Problems Could Occur] Limited to nouveau driver that wants to load nonexistent ACR firmware. Only nvidia GPUs are affected. [Additional information] ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2031352] Re: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
@juergh, I want to express my gratitude for your dedication and efforts in investigating the bug. Your involvement has been invaluable, and I truly appreciate it. I've recently updated to the new kernel version, 6.2.0-32-generic, and will be monitoring. Additionally, for clarity, I'd like to mention that I'm utilizing the "NVIDIA proprietary driver" rather than the "Nouveau" driver. ** No longer affects: systemd (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2031352 Title: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Status in linux package in Ubuntu: Confirmed Status in linux-hwe-6.2 package in Ubuntu: Confirmed Status in linux-hwe-6.2 source package in Jammy: Confirmed Status in linux source package in Lunar: Confirmed Bug description: [Impact] After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. [Fix] Updated patch from linux-next: https://patchwork.freedesktop.org/patch/538562/ [Test Case] Suspend,resume,shutdown,reboot should all work correctly. No nouveau stack trace in the kernel log. [Where Problems Could Occur] Limited to nouveau driver that wants to load nonexistent ACR firmware. Only nvidia GPUs are affected. [Additional information] ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 2031352] Re: Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
@juergh Please, provide further information to help-us with the bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2031352 Title: Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Status in linux-hwe-6.2 package in Ubuntu: Confirmed Status in systemd package in Ubuntu: Invalid Status in linux-hwe-6.2 source package in Jammy: Confirmed Bug description: After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-6.2/+bug/2031352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
