[Kernel-packages] [Bug 1623804] Re: headset microphone is not recognized in headset-jack
This behaviour persists with kernel 4.8.1 ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623804 Title: headset microphone is not recognized in headset-jack Status in linux package in Ubuntu: Confirmed Bug description: I'm using Ubuntu 16.04 on a Lenovo ThinkPad T450s. This notebook has a combined headphones/mic "headset"-jack as used by pretty much every smartphone nowadays. I have a Plantronics-Headset HW251/A - SupraPlus Monaural and a 4-pin 3,5mm jack cable, made for use with PCs. When connecting the headset to the notebook, I get audio but the mic is not recognized. In contrast, when I boot Windows 7 on the same machine, the headset (including mic) works fine. Moreover, the headset works fine connected to an Apple MacBook Air. In contrast, I also have an Apple Earphones-Headset which came with an iPhone, this also works with the ThinkPad under Ubuntu. By saying "not recognized", I mean that in the audio settings of Ubuntu, when plugging in the Plantronics headset, no audio input "microphone" comes up and the internal mic of the notebook is still used. --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: buerger2021 F pulseaudio /dev/snd/controlC1: buerger2021 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=21eeaf61-c437-45dc-80e3-e581eb6f795c InstallationDate: Installed on 2015-09-15 (366 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: LENOVO 20BX000XGE Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 Tags: xenial Uname: Linux 4.4.0-36-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-04-22 (146 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 05/25/2016 dmi.bios.vendor: LENOVO dmi.bios.version: JBET60WW (1.24 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BX000XGE dmi.board.vendor: LENOVO dmi.board.version: SDK0E50510 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrJBET60WW(1.24):bd05/25/2016:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone: dmi.product.name: 20BX000XGE dmi.product.version: ThinkPad T450s dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623804/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623804] Re: headset microphone is not recognized in headset-jack
OK, seems that I have mixed up things a bit or the behavior is not 100% reproducible. Actually, it looks like the following: - the headset mic is recognized fine when connected to the docking station headset jack - when connecting to the notebook's internal headset jack, I need to do the above trick (regardless if the notebook is docked or undocked) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623804 Title: headset microphone is not recognized in headset-jack Status in linux package in Ubuntu: Confirmed Bug description: I'm using Ubuntu 16.04 on a Lenovo ThinkPad T450s. This notebook has a combined headphones/mic "headset"-jack as used by pretty much every smartphone nowadays. I have a Plantronics-Headset HW251/A - SupraPlus Monaural and a 4-pin 3,5mm jack cable, made for use with PCs. When connecting the headset to the notebook, I get audio but the mic is not recognized. In contrast, when I boot Windows 7 on the same machine, the headset (including mic) works fine. Moreover, the headset works fine connected to an Apple MacBook Air. In contrast, I also have an Apple Earphones-Headset which came with an iPhone, this also works with the ThinkPad under Ubuntu. By saying "not recognized", I mean that in the audio settings of Ubuntu, when plugging in the Plantronics headset, no audio input "microphone" comes up and the internal mic of the notebook is still used. --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: buerger2021 F pulseaudio /dev/snd/controlC1: buerger2021 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=21eeaf61-c437-45dc-80e3-e581eb6f795c InstallationDate: Installed on 2015-09-15 (366 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: LENOVO 20BX000XGE Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 Tags: xenial Uname: Linux 4.4.0-36-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-04-22 (146 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 05/25/2016 dmi.bios.vendor: LENOVO dmi.bios.version: JBET60WW (1.24 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BX000XGE dmi.board.vendor: LENOVO dmi.board.version: SDK0E50510 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrJBET60WW(1.24):bd05/25/2016:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone: dmi.product.name: 20BX000XGE dmi.product.version: ThinkPad T450s dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623804/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623804] Re: headset microphone is not recognized in headset-jack
Yes, the problem persists with the now recent rc8. But I made the following discovery: The headset consists (like this is usual for this kind of headsets) of the headset itself with a cord ending in a QD-plug (quick disconnect) and I can then choose the cable I need for my purpose; for example, I also own a cable for my PBX desk phone. My ThinkPad detects the headset mic if i connect solely the cable, disconnected from the headset first and then connect the headset via the QD-plug afterwards. Again, on the same machine running Windows (7) and the other tested devices this problem doesn't occur. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623804 Title: headset microphone is not recognized in headset-jack Status in linux package in Ubuntu: Confirmed Bug description: I'm using Ubuntu 16.04 on a Lenovo ThinkPad T450s. This notebook has a combined headphones/mic "headset"-jack as used by pretty much every smartphone nowadays. I have a Plantronics-Headset HW251/A - SupraPlus Monaural and a 4-pin 3,5mm jack cable, made for use with PCs. When connecting the headset to the notebook, I get audio but the mic is not recognized. In contrast, when I boot Windows 7 on the same machine, the headset (including mic) works fine. Moreover, the headset works fine connected to an Apple MacBook Air. In contrast, I also have an Apple Earphones-Headset which came with an iPhone, this also works with the ThinkPad under Ubuntu. By saying "not recognized", I mean that in the audio settings of Ubuntu, when plugging in the Plantronics headset, no audio input "microphone" comes up and the internal mic of the notebook is still used. --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: buerger2021 F pulseaudio /dev/snd/controlC1: buerger2021 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=21eeaf61-c437-45dc-80e3-e581eb6f795c InstallationDate: Installed on 2015-09-15 (366 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: LENOVO 20BX000XGE Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 RelatedPackageVersions: linux-restricted-modules-4.4.0-36-generic N/A linux-backports-modules-4.4.0-36-generic N/A linux-firmware1.157.3 Tags: xenial Uname: Linux 4.4.0-36-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-04-22 (146 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers _MarkForUpload: True dmi.bios.date: 05/25/2016 dmi.bios.vendor: LENOVO dmi.bios.version: JBET60WW (1.24 ) dmi.board.asset.tag: Not Available dmi.board.name: 20BX000XGE dmi.board.vendor: LENOVO dmi.board.version: SDK0E50510 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.modalias: dmi:bvnLENOVO:bvrJBET60WW(1.24):bd05/25/2016:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone: dmi.product.name: 20BX000XGE dmi.product.version: ThinkPad T450s dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623804/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623804] Re: headset microphone is not recognized in headset-jack
apport information ** Tags added: apport-collected xenial ** Description changed: I'm using Ubuntu 16.04 on a Lenovo ThinkPad T450s. This notebook has a combined headphones/mic "headset"-jack as used by pretty much every smartphone nowadays. I have a Plantronics-Headset HW251/A - SupraPlus Monaural and a 4-pin 3,5mm jack cable, made for use with PCs. When connecting the headset to the notebook, I get audio but the mic is not recognized. In contrast, when I boot Windows 7 on the same machine, the headset (including mic) works fine. Moreover, the headset works fine connected to an Apple MacBook Air. In contrast, I also have an Apple Earphones-Headset which came with an iPhone, this also works with the ThinkPad under Ubuntu. - By saying "not recognized", I mean that in the audio settings of Ubuntu, - when plugging in the Plantronics headset, no audio input "microphone" - comes up and the internal mic of the notebook is still used. + By saying "not recognized", I mean that in the audio settings of Ubuntu, when plugging in the Plantronics headset, no audio input "microphone" comes up and the internal mic of the notebook is still used. + --- + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: buerger2021 F pulseaudio + /dev/snd/controlC1: buerger2021 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=21eeaf61-c437-45dc-80e3-e581eb6f795c + InstallationDate: Installed on 2015-09-15 (366 days ago) + InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) + MachineType: LENOVO 20BX000XGE + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-36-generic N/A + linux-backports-modules-4.4.0-36-generic N/A + linux-firmware1.157.3 + Tags: xenial + Uname: Linux 4.4.0-36-generic x86_64 + UpgradeStatus: Upgraded to xenial on 2016-04-22 (146 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers + _MarkForUpload: True + dmi.bios.date: 05/25/2016 + dmi.bios.vendor: LENOVO + dmi.bios.version: JBET60WW (1.24 ) + dmi.board.asset.tag: Not Available + dmi.board.name: 20BX000XGE + dmi.board.vendor: LENOVO + dmi.board.version: SDK0E50510 WIN + dmi.chassis.asset.tag: No Asset Information + dmi.chassis.type: 10 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: None + dmi.modalias: dmi:bvnLENOVO:bvrJBET60WW(1.24):bd05/25/2016:svnLENOVO:pn20BX000XGE:pvrThinkPadT450s:rvnLENOVO:rn20BX000XGE:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone: + dmi.product.name: 20BX000XGE + dmi.product.version: ThinkPad T450s + dmi.sys.vendor: LENOVO ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1623804/+attachment/4741787/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623804 Title: headset microphone is not recognized in headset-jack Status in linux package in Ubuntu: Incomplete Bug description: I'm using Ubuntu 16.04 on a Lenovo ThinkPad T450s. This notebook has a combined headphones/mic "headset"-jack as used by pretty much every smartphone nowadays. I have a Plantronics-Headset HW251/A - SupraPlus Monaural and a 4-pin 3,5mm jack cable, made for use with PCs. When connecting the headset to the notebook, I get audio but the mic is not recognized. In contrast, when I boot Windows 7 on the same machine, the headset (including mic) works fine. Moreover, the headset works fine connected to an Apple MacBook Air. In contrast, I also have an Apple Earphones-Headset which came with an iPhone, this also works with the ThinkPad under Ubuntu. By saying "not recognized", I mean that in the audio settings of Ubuntu, when plugging in the Plantronics headset, no audio input "microphone" comes up and the internal mic of the notebook is still used. --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: buerger2021 F pulseaudio /dev/snd/controlC1: buerger2021 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=21eeaf61-c437-45dc-80e3-e581eb6f795c InstallationDate: Installed on 2015-09-15 (366 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: LENOVO 20BX000XGE Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=93fc15f9-4090-40ff-a3ac-a642833f1da2 ro quiet splash vt.handoff=7
[Kernel-packages] [Bug 1623804] Re: headset microphone is not recognized in headset-jack
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.8 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc6 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623804 Title: headset microphone is not recognized in headset-jack Status in linux package in Ubuntu: Incomplete Bug description: I'm using Ubuntu 16.04 on a Lenovo ThinkPad T450s. This notebook has a combined headphones/mic "headset"-jack as used by pretty much every smartphone nowadays. I have a Plantronics-Headset HW251/A - SupraPlus Monaural and a 4-pin 3,5mm jack cable, made for use with PCs. When connecting the headset to the notebook, I get audio but the mic is not recognized. In contrast, when I boot Windows 7 on the same machine, the headset (including mic) works fine. Moreover, the headset works fine connected to an Apple MacBook Air. In contrast, I also have an Apple Earphones-Headset which came with an iPhone, this also works with the ThinkPad under Ubuntu. By saying "not recognized", I mean that in the audio settings of Ubuntu, when plugging in the Plantronics headset, no audio input "microphone" comes up and the internal mic of the notebook is still used. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623804/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1623804] Re: headset microphone is not recognized in headset-jack
https://wiki.ubuntu.com/Bugs/FindRightPackage#Hardware_Malfunctions suggests filing against the kernel. ** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1623804 Title: headset microphone is not recognized in headset-jack Status in linux package in Ubuntu: Incomplete Bug description: I'm using Ubuntu 16.04 on a Lenovo ThinkPad T450s. This notebook has a combined headphones/mic "headset"-jack as used by pretty much every smartphone nowadays. I have a Plantronics-Headset HW251/A - SupraPlus Monaural and a 4-pin 3,5mm jack cable, made for use with PCs. When connecting the headset to the notebook, I get audio but the mic is not recognized. In contrast, when I boot Windows 7 on the same machine, the headset (including mic) works fine. Moreover, the headset works fine connected to an Apple MacBook Air. In contrast, I also have an Apple Earphones-Headset which came with an iPhone, this also works with the ThinkPad under Ubuntu. By saying "not recognized", I mean that in the audio settings of Ubuntu, when plugging in the Plantronics headset, no audio input "microphone" comes up and the internal mic of the notebook is still used. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1623804/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
