Re: Making sure Actcom lives on

2007-02-05 Thread Dotan Cohen

On 30/01/07, Geoffrey S. Mendelson [EMAIL PROTECTED] wrote:

On Tue, Jan 30, 2007 at 02:51:41PM +0200, Random Penguin wrote:

 Rumor would have it that Bezeq Benleumi have purchased Actcom for the
 knowledge base and not the customer base. From a business perspective,
 this does make sense. Both in the press and when speaking to Actcom on
 the phone the current line is Everything will stay the same, only the
 ownership has changed. They apparently understand that any attempt to
 convert current Actcom customers to Bezeq Benleumi customers will only
 be met with a mass exodus.

And you expect a company with BBL's customer service record, who's CEO
hires a company to write a virus so that he can spy on other companies,
will honor this?

Quite frankly, they don't care. If 20% of Actcom's customers leave
(which is very unlikely), they were the ones that generated 80% of the
customer service calls. Most likley the number of Linux and UNIX
(including Macintosh) customers is a few percent. If they can ditch them,
they will make more profit, not less.

Take for example, the recent YES/HOT debates. HOT, which is an independent
company changed their decision and gave their customers what they want,
YES, which is partly owned by BEZEQ (BBL is 100% owned by them) did nothing
except tell their customers that what they will give them is what they
will take.

Geoff.


What you say is reason enough to make such a petition. I'll even sign
it in person if it's written in Haifa.

Dotan Cohen

http://iphone-wiki.com
http://lyricslist.com/lyrics/artist_albums/47/b-52_s.html

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Making sure Actcom lives on

2007-01-30 Thread Random Penguin

Hi all,

Rumor would have it that Bezeq Benleumi have purchased Actcom for the
knowledge base and not the customer base. From a business perspective,
this does make sense. Both in the press and when speaking to Actcom on
the phone the current line is Everything will stay the same, only the
ownership has changed. They apparently understand that any attempt to
convert current Actcom customers to Bezeq Benleumi customers will only
be met with a mass exodus.

However, even if one assumes genuineness in these statements, this makes
no promise for the future. If at a later date Actcom's profitability
were to fall, it might seem easier to the men in suits to assimilate the
company's knowledge and customers than to try and restore the
profitability, even at the risk of shedding many customers in the
process.

Can I suggest that before this can happen, we put together a petition of
people who like myself, wish to continue to receive high-quality
internet service from a company that supports Linux users and
hosts the community's services for free. This may one day tilt the
balance in our favor.

The statement can be quick, simple and to the effect of:

We the undersigned hereby declare that we are Actcom customers, and
should we at any point feel that the quality of our internet service or
its Linux support has been prejudiced by the interference in, or
assimilation of the company into Bezeq Benleumi, will immediately cancel
our contracts and move to an alternative provider. By the same token,
should we continue to receive the same high quality service from the
same people that we have become accustomed to up until now at a
competitive price, we will remain satisfied customers.


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Re: Making sure Actcom lives on

2007-01-30 Thread Jonathan Ben Avraham


Who are you?

 - yba


On Tue, 30 Jan 2007, Random Penguin wrote:


Date: Tue, 30 Jan 2007 14:51:41 +0200 (IST)
From: Random Penguin [EMAIL PROTECTED]
To: linux-il@linux.org.il
Subject: Making sure Actcom lives on


Hi all,

Rumor would have it that Bezeq Benleumi have purchased Actcom for the
knowledge base and not the customer base. From a business perspective,
this does make sense. Both in the press and when speaking to Actcom on
the phone the current line is Everything will stay the same, only the
ownership has changed. They apparently understand that any attempt to
convert current Actcom customers to Bezeq Benleumi customers will only
be met with a mass exodus.

However, even if one assumes genuineness in these statements, this makes
no promise for the future. If at a later date Actcom's profitability
were to fall, it might seem easier to the men in suits to assimilate the
company's knowledge and customers than to try and restore the
profitability, even at the risk of shedding many customers in the
process.

Can I suggest that before this can happen, we put together a petition of
people who like myself, wish to continue to receive high-quality
internet service from a company that supports Linux users and
hosts the community's services for free. This may one day tilt the
balance in our favor.

The statement can be quick, simple and to the effect of:

We the undersigned hereby declare that we are Actcom customers, and
should we at any point feel that the quality of our internet service or
its Linux support has been prejudiced by the interference in, or
assimilation of the company into Bezeq Benleumi, will immediately cancel
our contracts and move to an alternative provider. By the same token,
should we continue to receive the same high quality service from the
same people that we have become accustomed to up until now at a
competitive price, we will remain satisfied customers.


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Re: Making sure Actcom lives on

2007-01-30 Thread Geoffrey S. Mendelson
On Tue, Jan 30, 2007 at 02:48:15PM +0200, Jonathan Ben Avraham wrote:
 
 Who are you?

Probably the owner of ActCom. :-)

Geoff. 

-- 
Geoffrey S. Mendelson, Jerusalem, Israel [EMAIL PROTECTED]  N3OWJ/4X1GM
IL Voice: (07)-7424-1667  Fax ONLY: 972-2-648-1443 U.S. Voice: 1-215-821-1838 
Visit my 'blog at http://geoffstechno.livejournal.com/

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Re: Making sure Actcom lives on

2007-01-30 Thread Geoffrey S. Mendelson
On Tue, Jan 30, 2007 at 02:51:41PM +0200, Random Penguin wrote:

 Rumor would have it that Bezeq Benleumi have purchased Actcom for the
 knowledge base and not the customer base. From a business perspective,
 this does make sense. Both in the press and when speaking to Actcom on
 the phone the current line is Everything will stay the same, only the
 ownership has changed. They apparently understand that any attempt to
 convert current Actcom customers to Bezeq Benleumi customers will only
 be met with a mass exodus.

And you expect a company with BBL's customer service record, who's CEO
hires a company to write a virus so that he can spy on other companies,
will honor this?

Quite frankly, they don't care. If 20% of Actcom's customers leave
(which is very unlikely), they were the ones that generated 80% of the
customer service calls. Most likley the number of Linux and UNIX
(including Macintosh) customers is a few percent. If they can ditch them,
they will make more profit, not less.

Take for example, the recent YES/HOT debates. HOT, which is an independent
company changed their decision and gave their customers what they want,
YES, which is partly owned by BEZEQ (BBL is 100% owned by them) did nothing
except tell their customers that what they will give them is what they 
will take.

Geoff.
-- 
Geoffrey S. Mendelson, Jerusalem, Israel [EMAIL PROTECTED]  N3OWJ/4X1GM
IL Voice: (07)-7424-1667  Fax ONLY: 972-2-648-1443 U.S. Voice: 1-215-821-1838 
Visit my 'blog at http://geoffstechno.livejournal.com/

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Re: Making sure Actcom lives on

2007-01-30 Thread Jonathan Ben Avraham

Hi RP,
What reason do you have to believe that your identity is worth stealing?

 - yba


On Tue, 30 Jan 2007, Random Penguin wrote:


Date: Tue, 30 Jan 2007 15:51:58 +0200 (IST)
From: Random Penguin [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: Re: Making sure Actcom lives on


Who are you?

Probably the owner of ActCom. :-)


Thanks for the compliment Geoff, but actually I am just paranoid about
identity theft and archived lists.

RP



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