[Nut-upsuser] driver error
Hi, I'm trying to install NUT on Ubuntu. All is good until I try to start the driver, then I get this error: $ sudo upsdrvctl start Network UPS Tools - UPS driver controller 2.4.3 Network UPS Tools - Generic HID driver 0.34 (2.4.3) USB communication driver 0.31 This APC device (051d:0003) is not (or perhaps not yet) supported by usbhid-ups. Please make sure you have an up-to-date version of NUT. If this does not fix the problem, try running the driver with the '-x productid=0003' option. Please report your results to the NUT user's mailing list nut-upsuser@lists.alioth.debian.org. No matching HID UPS found Driver failed to start (exit status=1) I'm using an APC SmartUPS 1500 VA 120V RM2U, it is connected via USB. I would appreciate any suggestions from the list. Looks like apt-get install gave me version 2.4.3, apt also claims this is the latest version. Thanks, Steve Boyle ___ Nut-upsuser mailing list Nut-upsuser@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/nut-upsuser
Re: [Nut-upsuser] driver error
On Sep 14, 2011, at 6:03 PM, Steve Boyle wrote: Hi, I’m trying to install NUT on Ubuntu. All is good until I try to start the driver, then I get this error: $ sudo upsdrvctl start Network UPS Tools - UPS driver controller 2.4.3 Network UPS Tools - Generic HID driver 0.34 (2.4.3) USB communication driver 0.31 This APC device (051d:0003) is not (or perhaps not yet) supported by usbhid-ups. Please make sure you have an up-to-date version of NUT. If this does not fix the problem, try running the driver with the '-x productid=0003' option. Please report your results to the NUT user's mailing list nut-upsuser@lists.alioth.debian.org. No matching HID UPS found Driver failed to start (exit status=1) I’m using an APC SmartUPS 1500 VA 120V RM2U, it is connected via USB. I would appreciate any suggestions from the list. Looks like apt-get install gave me version 2.4.3, apt also claims this is the latest version. APC 5G units with that product ID are supported as of NUT 2.6.0, which is available in Ubuntu natty and later. Usually we would encourage you to follow the advice in the error message, and add -x productid=0003 to the command line of the driver, but judging from the changes necessary to support these units, I think you would have better luck bugging the Ubuntu LTS folks for a backport of the latest version of NUT.___ Nut-upsuser mailing list Nut-upsuser@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/nut-upsuser
Re: [Nut-upsuser] driver error
Hi, Actually, I just got it working. I found this thread: http://comments.gmane.org/gmane.comp.monitoring.nut.user/6546 I downloaded the 2.6.1 source and found the entry I needed to add to 52-nut-usbups.rules. I also had to add productid = 0003 to the ups.conf file. Seems to be working now. Are there new features for this the APC SmartUPS G5 that I would benefit from by upgrading to 2.6.x? Thanks, Steve Boyle From: Charles Lepple [mailto:clep...@gmail.com] Sent: Wednesday, September 14, 2011 4:48 PM To: Steve Boyle Cc: nut-upsuser@lists.alioth.debian.org Subject: Re: [Nut-upsuser] driver error On Sep 14, 2011, at 6:03 PM, Steve Boyle wrote: Hi, I'm trying to install NUT on Ubuntu. All is good until I try to start the driver, then I get this error: $ sudo upsdrvctl start Network UPS Tools - UPS driver controller 2.4.3 Network UPS Tools - Generic HID driver 0.34 (2.4.3) USB communication driver 0.31 This APC device (051d:0003) is not (or perhaps not yet) supported by usbhid-ups. Please make sure you have an up-to-date version of NUT. If this does not fix the problem, try running the driver with the '-x productid=0003' option. Please report your results to the NUT user's mailing list nut-upsuser@lists.alioth.debian.orgmailto:nut-upsuser@lists.alioth.debian.org. No matching HID UPS found Driver failed to start (exit status=1) I'm using an APC SmartUPS 1500 VA 120V RM2U, it is connected via USB. I would appreciate any suggestions from the list. Looks like apt-get install gave me version 2.4.3, apt also claims this is the latest version. APC 5G units with that product ID are supported as of NUT 2.6.0, which is available in Ubuntu natty and later. Usually we would encourage you to follow the advice in the error message, and add -x productid=0003 to the command line of the driver, but judging from the changes necessary to support these units, I think you would have better luck bugging the Ubuntu LTS folks for a backport of the latest version of NUT. ___ Nut-upsuser mailing list Nut-upsuser@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/nut-upsuser
Re: [Nut-upsuser] driver error
On Wed, Sep 14, 2011 at 7:53 PM, Steve Boyle steve.bo...@connexity.com wrote: Hi, Actually, I just got it working. I found this thread: http://comments.gmane.org/gmane.comp.monitoring.nut.user/6546 I downloaded the 2.6.1 source and found the entry I needed to add to 52-nut-usbups.rules. I also had to add productid = 0003 to the ups.conf file. Seems to be working now. Adding productid = 0003 is equivalent to the -x option mentioned. Are there new features for this the APC SmartUPS G5 that I would benefit from by upgrading to 2.6.x? Not so much a feature as preventing problems down the road, you may want to add the pollonly flag per this discussion from an APC employee: http://lists.alioth.debian.org/pipermail/nut-upsdev/2010-June/004847.html (I didn't check that before; for some reason I thought pollonly wasn't available in 2.4.3 yet) -- - Charles Lepple ___ Nut-upsuser mailing list Nut-upsuser@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/nut-upsuser
Re: [Nut-upsuser] driver error
Cool, thanks for the tip. Most appreciated. Regards, Steve -Original Message- From: Charles Lepple [mailto:clep...@gmail.com] Sent: Wednesday, September 14, 2011 5:07 PM To: Steve Boyle Cc: nut-upsuser@lists.alioth.debian.org Subject: Re: [Nut-upsuser] driver error On Wed, Sep 14, 2011 at 7:53 PM, Steve Boyle steve.bo...@connexity.com wrote: Hi, Actually, I just got it working. I found this thread: http://comments.gmane.org/gmane.comp.monitoring.nut.user/6546 I downloaded the 2.6.1 source and found the entry I needed to add to 52-nut-usbups.rules. I also had to add productid = 0003 to the ups.conf file. Seems to be working now. Adding productid = 0003 is equivalent to the -x option mentioned. Are there new features for this the APC SmartUPS G5 that I would benefit from by upgrading to 2.6.x? Not so much a feature as preventing problems down the road, you may want to add the pollonly flag per this discussion from an APC employee: http://lists.alioth.debian.org/pipermail/nut-upsdev/2010-June/004847.html (I didn't check that before; for some reason I thought pollonly wasn't available in 2.4.3 yet) -- - Charles Lepple ___ Nut-upsuser mailing list Nut-upsuser@lists.alioth.debian.org http://lists.alioth.debian.org/cgi-bin/mailman/listinfo/nut-upsuser
