The DR-G2140 is not yet supported by sane-backends. Perhaps you can get a log and we can try to figure out what it needs. Many times, this does not give us enough info, so we need to get a log of the Windows driver in action instead. But for now, lets try sane. Please run the following as root:
SANE_DEBUG_CANON_DR=35 scanimage -L 2> init.log SANE_DEBUG_CANON_DR=35 scanimage --resolution=50 > scan.pnm 2> scan.log allan On Sun, Jun 14, 2020 at 11:58 PM Nomee via sane-devel <sane-devel@alioth-lists.debian.net> wrote: > > Hi Sane Team, > > I have been struggling with this error "no sane device found". Red hat > workstation is not able to establish two way communication. > > Here is my configuration, > I installed sane packages into Linux Workstation > yum -y install sane-backends-1.0.24-100.el6.x86_64.rpm > sane-backends-libs-1.0.24-100.el6.x86_64.rpm > sane-backends-libs-1.0.24-100.el6.i386.rpm > > Added the following into /etc/sane.d/canon_dr.conf > > DRG-2140 > usb 0x1083 0x166e > Added into /etc/udev.d/rules.d/50-wic.rules > > ACTION=="add", SUBSYSTEM=="usb", ATTR{idVendor}=="1083", MODE:="0666" > > I really appreciate the response. > > Thanks, > Nomee. > -- "well, I stand up next to a mountain- and I chop it down with the edge of my hand"