Re: Pidgin Crashing w/ Linux Mint Cinnamon

2015-01-07 Thread Shlomi Fish
Hi Dale,

On Wed, 07 Jan 2015 12:38:42 -0500
Dale sause.d...@gmail.com wrote:

 Good Afternoon Shlomi,
 
   Turns out the Skype was the issue and now the app is working. Thank 
 you for your help.

You're welcome. I'm glad things sorted themselves out.

Regards,

Shlomi Fish


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Re: Pidgin Crashing w/ Linux Mint Cinnamon

2015-01-06 Thread Shlomi Fish
Hi Dale,

On Tue, 06 Jan 2015 11:43:38 -0500
Dale sause.d...@gmail.com wrote:

 Thank you for your response.  I am having trouble finding the thread 
 that had the reciepients that you requested to respond to.  

Please use the GMail.com Reply All feature. Read this:

https://support.google.com/mail/answer/6585?hl=en

 Ask for 
 Skype,  what ever is currently on here is not being used,  (nor does it 
 work) and was installed via the package software manager.  

OK, pidgin still tries to load it and it may cause your trouble. Please remove
the appropriate packages using the package manager. Search for skype and
remove all the necessary packages.

 Again, I am a 
 novice at this so please bare with me.  Thank you

You're welcome.

Regards,

Shlomi Fish

 On 01/06/2015 11:33 AM, Shlomi Fish wrote:
  Hi Dale,
 
  I specifically requested you to reply to all recipients.
 
  Anyway, it's strange that it doesn't ask for the debug packages - and you
  shouldn't run the gdb commands from within itself.
 
  Furthermore, are you using a third-party plugin for Skype? That may not be
  supported due to the proprietary nature of Skype.
 
  Regards,
 
  Shlomi Fish
 

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Re: Pidgin Crashing w/ Linux Mint Cinnamon

2015-01-05 Thread Shlomi Fish
Hi Dale,

please reply to all recipients (see the last line of my signature).

On Sat, 03 Jan 2015 10:25:06 -0500
Dale sause.d...@gmail.com wrote:

 Good Morning, I have been using Pidgin flawlessly for months, and for 
 some reason.. it stopped working.  completely.  I have removed it and 
 reinstalled. Everytime I start the program the chat box loads up (as in 
 the boarder)  And then it crashes.  Everytime. I am not sure what to do 
 to resolve this.  I am a newbie when it comes to linux so not sure how 
 to submit a crash log if thats what you need. thank you.

To submit a crash report run from the command line «gdb /usr/bin/pidgin» and
type «r» (for run). After the crash you'll be prompted to install many debug
packages with a command, so run it to install them. Then run
«gdb /usr/bin/pidgin» again, type «r» and wait for the crash and then type: 
«thread apply all bt full» and press enter a few times and send us the contents
of the output.

Also see:

https://developer.pidgin.im/wiki/TipsForBugReports

Some other things to try:

1. Does the crash happen with pidgin in a new UNIX user account?

2. Does it happen on a minimalistic WM such as
https://en.wikipedia.org/wiki/JWM ?

3. Does it happen in a new user in a minimalistic WM?

Regards,

Shlomi Fish

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Pidgin Crashing w/ Linux Mint Cinnamon

2015-01-03 Thread Dale
Good Morning, I have been using Pidgin flawlessly for months, and for 
some reason.. it stopped working.  completely.  I have removed it and 
reinstalled. Everytime I start the program the chat box loads up (as in 
the boarder)  And then it crashes.  Everytime. I am not sure what to do 
to resolve this.  I am a newbie when it comes to linux so not sure how 
to submit a crash log if thats what you need. thank you.


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