Re: Pidgin and Jabber

2012-08-29 Thread Daniel Atallah
On Tue, Aug 28, 2012 at 11:03 PM, auto59872302
auto59872...@hushmail.com wrote:
 Using Windows 7.  Suddenly my Jabber account set up in Pidgin will not
 make a connection. Normally, I make the connection over a tor proxy
 without any problem. Has something changed I am not aware of?  How can I
 go about finding out the cause of this problem?  :(

Is this a jabber.org account?

If so, the problem is that jabber.org had moved the server and has
updated the SRV DNS record to point to the new server - since you're
using Tor, DNS SRV is disabled because that can't be done through
SOCKS5, so Pidgin doesn't know which server to connect to.  You may
specify hermes.jabber.org in the Connect server field of the
Advanced settings of your account to make Pidgin to connect to the
new server.

-D

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Re: Pidgin and Jabber

2012-08-29 Thread Matthias Apitz
El día Wednesday, August 29, 2012 a las 01:29:54PM -0500, John A. Wallace 
escribió:

 Yes, it was a jabber.org account. However, now I seem to have another
 problem with Pidgin although I tried completely uninstalling it and
 reinstalling to try fixing it without success. When Pidgin starts, a little
 icon appears in the notification area of my Windows Taskbar. When I
 right-click it to open the program for making configuration changes, nothing
 happens. I right-click and no menu appears allowing me to open the program.
 If I left-click or right click the icon, nothing happens. I cannot seem to
 get to the Pidgin account setup dialogue window any longer. As I said, I
 uninstalled and reinstalled the program, but nothing changed. I am running
 64-bit Windows 7.

I will never understand how people can think to solve a problem a
software has by uninstalling and reinstalling the piece of software en
cuestion. But anyway.

Try starting pidgin from a command line (also called DOS prompt) and
with debugging enabled (don't know how to enable this in Win, but
there is for sure a way to do). And watch what it is saying. In a normal
(read: in a UNIX) system it would be

$ pidgin --debug

matthias

-- 
Matthias Apitz
e g...@unixarea.de - w http://www.unixarea.de/
UNIX since V7 on PDP-11, UNIX on mainframe since ESER 1055 (IBM /370)
UNIX on x86 since SVR4.2 UnixWare 2.1.2, FreeBSD since 2.2.5

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RE: Pidgin and Jabber

2012-08-29 Thread John A. Wallace


 -Original Message-
 From: Matthias Apitz [mailto:g...@unixarea.de]
 Sent: Wednesday, August 29, 2012 1:42 PM
 To: John A. Wallace
 Cc: support@pidgin.im
 Subject: Re: Pidgin and Jabber
 
 El día Wednesday, August 29, 2012 a las 01:29:54PM -0500, John A.
 Wallace escribió:
 
  Yes, it was a jabber.org account. However, now I seem to have another
  problem with Pidgin although I tried completely uninstalling it and
  reinstalling to try fixing it without success. When Pidgin starts, a
  little icon appears in the notification area of my Windows Taskbar.
  When I right-click it to open the program for making configuration
  changes, nothing happens. I right-click and no menu appears allowing
 me to open the program.
  If I left-click or right click the icon, nothing happens. I cannot
  seem to get to the Pidgin account setup dialogue window any longer.
 As
  I said, I uninstalled and reinstalled the program, but nothing
  changed. I am running 64-bit Windows 7.
 
 I will never understand how people can think to solve a problem a
 software has by uninstalling and reinstalling the piece of software en
 cuestion. But anyway.

I have found this to be a solution to data corruption problems on more than
one occasion.
 
 Try starting pidgin from a command line (also called DOS prompt) and
 with debugging enabled (don't know how to enable this in Win, but there
 is for sure a way to do). And watch what it is saying. In a normal
 (read: in a UNIX) system it would be
 
 $ pidgin --debug

I used this same command at the command prompt where Pidgin was installed,
and it appeared to create a good deal of output, yes.  As I am not familiar
with this procedure, I do not really understand what I should be looking for
in it.  I can say that Pidgin appeared to start up as a result, in addition
to the command prompt output, but still no connection was made. The
right-click menu options were now working from the icon in the Notification
area, and I was able to get into the configuration dialogue. I changed the
domain for the server connection from jabber.org to hermes.jabber.org.
Even so, the connection did not succeed. I can see in the Pidgin window
these two lines:

usern...@hermes.jabber.org/ disabled
XMPP stream header missing

Clicking on the button labeled Re-enable does not help make the connection.
In addition, when I used Ctrl+C to end the debug command procedure, it
failed to end the instance of Pidgin in Process Manager, and I was unable to
close the command window normally. In fact I had to reboot the machine to
terminate the process.  After doing so and restarting Pidgin, the program
started successfully but no connection was made to hermes.jabber.org.
Those same two lines I just showed still appear in the Pidgin window. When I
open the Help  Debug window, I can see these lines:


(14:59:35) jabber: XML parser error for JabberStream 05CC6510: Domain 3,
code 201, level 2: Namespace prefix stream on error is not defined
(14:59:35) jabber: Expecting stream header, got error with xmlns (null)
(14:59:35) connection: Connection error on 05CEEF98 (reason: 3 description:
XMPP stream header missing)
(14:59:35) jabber: Expecting stream header, got host-gone with xmlns
urn:ietf:params:xml:ns:xmpp-streams
(14:59:35) account: Disconnecting account usern...@hermes.jabber.org/
(0297C088)
(14:59:35) connection: Disconnecting connection 05CEEF98
(14:59:35) jabber: Sending (usern...@hermes.jabber.org): /stream:stream
(14:59:35) connection: Destroying connection 05CEEF98
(14:59:40) util: Writing file accounts.xml to directory
C:\Users\logonname\AppData\Roaming\.purple
(14:59:40) util: Writing file
C:\Users\logonname\AppData\Roaming\.purple\accounts.xml
(15:00:37) network: found network ''
(15:00:37) network: found network 'home'
(15:00:37) network: Received Network Change Notification. Current network
count is 2, previous count was 2.
(15:01:07) network: found network ''
(15:01:07) network: found network 'home'
(15:01:07) network: Received Network Change Notification. Current network
count is 2, previous count was 2.
(15:01:37) network: found network ''
(15:01:37) network: found network 'home'
(15:01:37) network: Received Network Change Notification. Current network
count is 2, previous count was 2.
(15:07:45) network: found network ''
(15:07:45) network: found network 'home'
(15:07:45) network: Received Network Change Notification. Current network
count is 2, previous count was 2.
(15:08:08) account: Connecting to account usern...@hermes.jabber.org/.
(15:08:08) connection: Connecting. gc = 05CEF718
(15:08:08) dnssrv: Aborting SRV lookup in Tor Proxy mode.(15:08:08)
dnsquery: Performing DNS lookup for 127.0.0.1
(15:08:08) dnsquery: IP resolved for 127.0.0.1
(15:08:08) proxy: Attempting connection to 127.0.0.1
(15:08:08) proxy: Connecting to hermes.jabber.org:5222 via 127.0.0.1:9050
using SOCKS5
(15:08:08) socks5 proxy: Connection in progress
(15:08:08) socks5 proxy: Connected.
(15:08:08) socks5 proxy: Able to read.
(15:08

Re: Pidgin and Jabber

2012-08-29 Thread Daniel Atallah
On Wed, Aug 29, 2012 at 4:23 PM, John A. Wallace jw72...@verizon.net wrote:
 usern...@hermes.jabber.org/ disabled
 XMPP stream header missing

You changed the Domain to hermes.jabber.org, you need to change that
back and change the Connect Server (which is in the Advanced tab of
the account options).

-D

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RE: Pidgin and Jabber

2012-08-29 Thread John A. Wallace


 -Original Message-
 From: daniel.atal...@gmail.com [mailto:daniel.atal...@gmail.com] On
 Behalf Of Daniel Atallah
 Sent: Wednesday, August 29, 2012 4:24 PM
 To: John A. Wallace
 Cc: support@pidgin.im
 Subject: Re: Pidgin and Jabber
 
 On Wed, Aug 29, 2012 at 4:23 PM, John A. Wallace jw72...@verizon.net
 wrote:
  usern...@hermes.jabber.org/ disabled
  XMPP stream header missing
 
 You changed the Domain to hermes.jabber.org, you need to change that
 back and change the Connect Server (which is in the Advanced tab of
 the account options).
 

Indeed, that appears to have fixed this problem. I sincerely appreciate your
taking the time to help me, Daniel. I do not recall having ever put any data
into that field in the past. It is not perfectly clear to me why it was
necessary now, to be honest. Is this simply one of the new servers used by
the domain of jabber.org? If so, why was the change made? Would this have
any effect on my configuration of Pidgin OTR as well?

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Pidgin and Jabber

2012-08-28 Thread auto59872302
Using Windows 7.  Suddenly my Jabber account set up in Pidgin will not
make a connection. Normally, I make the connection over a tor proxy
without any problem. Has something changed I am not aware of?  How can I
go about finding out the cause of this problem?  :(

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