Problems with Windows 7?

2012-11-27 Thread Shannon Pohrte

Hello,It seems ever since I upgraded to Windows 7, pidgin keeps crashing.  Any 
ideas on how to fix this?  I do have the latest version of the pidgin.  Thanks.
Shannon

***
 
Work like you don't need the money. 
Love like you've never been hurt. 
Dance like nobody's watching.
Sing like nobody's listening.   
 
Live like it's Heaven on Earth. 

From the point of ignition to the final drive, the point of the journey is not 
to arrive, anything can happen. - Rush 
**
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Re: Problems with Windows 7?

2012-11-27 Thread Michael Secord

Shannon,

Without further information it is near impossible to help you. Can you 
provide us with the error you're getting (if any) and what you're doing 
when it crashes?


-Michael

On 11/27/2012 11:41 AM Shannon Pohrte snpoh...@hotmail.com said unto 
support@pidgin.im:

Hello,
It seems ever since I upgraded to Windows 7, pidgin keeps crashing. 
 Any ideas on how to fix this?  I do have the latest version of the 
pidgin.  Thanks.


Shannon

*** 


Work like you don't need the money.
Love like you've never been hurt.
Dance like nobody's watching.
Sing like nobody's listening.
Live like it's Heaven on Earth.

From the point of ignition to the final drive, the point of the 
journey is not to arrive, anything can happen. - Rush

**


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Re: Problems with Windows 7?

2012-11-27 Thread Michael Secord
Please reply to the list and not directly to me to ensure those that can 
help see this.


As for the error, I'm not entire sure what would cause it, but some 
others from the list may know.


-Michael

On 11/27/2012 2:17 PM Shannon Pohrte snpoh...@hotmail.com said unto 
gizmokid2...@gmail.com:

Hi Michael,
Pidgin will normally open up to an IRC chat page automatically when I 
start my machine.  Normally it will be open for a few moments and then 
it will say Pidgin is no longer working and will have to be shut down. 
  I have a choice to check online to solve the problem or close the 
program.  Checking online never helps. Here is the error I received:


Problem signature:
  Problem Event Name:APPCRASH
  Application Name:pidgin.exe
  Application Version:2.10.6.0
  Application Timestamp:4ff710e0
  Fault Module Name:libymsg.dll
  Fault Module Version:0.0.0.0
  Fault Module Timestamp:4ff710e0
  Exception Code:c005
  Exception Offset:125a
  OS Version:6.1.7601.2.1.0.256.48
  Locale ID:1033
  Additional Information 1:0a9e
  Additional Information 2:0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:0a9e
  Additional Information 4:0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288clcid=0x0409

If the online privacy statement is not available, please read our 
privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

I appreciate any help.  Thanks.

Shannon

*** 


Work like you don't need the money.
Love like you've never been hurt.
Dance like nobody's watching.
Sing like nobody's listening.
Live like it's Heaven on Earth.

From the point of ignition to the final drive, the point of the 
journey is not to arrive, anything can happen. - Rush

**

 Date: Tue, 27 Nov 2012 12:52:30 -0500
 From: gizmokid2...@gmail.com
 To: support@pidgin.im
 Subject: Re: Problems with Windows 7?

 Shannon,

 Without further information it is near impossible to help you. Can you
 provide us with the error you're getting (if any) and what you're doing
 when it crashes?

 -Michael

 On 11/27/2012 11:41 AM Shannon Pohrte snpoh...@hotmail.com said unto
 support@pidgin.im:
  Hello,
  It seems ever since I upgraded to Windows 7, pidgin keeps crashing.
  Any ideas on how to fix this? I do have the latest version of the
  pidgin. Thanks.
 
  Shannon
 
  
*** 


 
  Work like you don't need the money.
  Love like you've never been hurt.
  Dance like nobody's watching.
  Sing like nobody's listening.
  Live like it's Heaven on Earth.
 
  From the point of ignition to the final drive, the point of the
  journey is not to arrive, anything can happen. - Rush
  
**

 
 
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Re: Problems with Windows 7?

2012-11-27 Thread Daniel Atallah
On Tue, Nov 27, 2012 at 3:18 PM, Michael Secord gizmokid2...@gmail.com wrote:
 Please reply to the list and not directly to me to ensure those that can
 help see this.

 As for the error, I'm not entire sure what would cause it, but some others
 from the list may know.

 -Michael

 On 11/27/2012 2:17 PM Shannon Pohrte snpoh...@hotmail.com said unto
 gizmokid2...@gmail.com:

 Hi Michael,
 Pidgin will normally open up to an IRC chat page automatically when I
 start my machine.  Normally it will be open for a few moments and then it
 will say Pidgin is no longer working and will have to be shut down.   I have
 a choice to check online to solve the problem or close the program.
 Checking online never helps. Here is the error I received:

It looks like it's crashing in somewhere in the Yahoo messenger related code.

The instructions for getting a crash report will help get a useful bug report:
https://developer.pidgin.im/wiki/TipsForBugReports#WhattodoifPidgincrashes

SNIP

-D

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RE: Problems with Windows 7?

2012-11-27 Thread Shannon Pohrte

Ok I re-installed Pidgin with the debug symbols included.  I will send a debug 
report once it crashes.  Thanks.
Shannon

***
 
Work like you don't need the money. 
Love like you've never been hurt. 
Dance like nobody's watching.
Sing like nobody's listening.   
 
Live like it's Heaven on Earth. 

From the point of ignition to the final drive, the point of the journey is not 
to arrive, anything can happen. - Rush 
**

 Date: Tue, 27 Nov 2012 15:42:18 -0500
 Subject: Re: Problems with Windows 7?
 From: datal...@pidgin.im
 To: snpoh...@hotmail.com
 CC: support@pidgin.im
 
 On Tue, Nov 27, 2012 at 3:18 PM, Michael Secord gizmokid2...@gmail.com 
 wrote:
  Please reply to the list and not directly to me to ensure those that can
  help see this.
 
  As for the error, I'm not entire sure what would cause it, but some others
  from the list may know.
 
  -Michael
 
  On 11/27/2012 2:17 PM Shannon Pohrte snpoh...@hotmail.com said unto
  gizmokid2...@gmail.com:
 
  Hi Michael,
  Pidgin will normally open up to an IRC chat page automatically when I
  start my machine.  Normally it will be open for a few moments and then it
  will say Pidgin is no longer working and will have to be shut down.   I 
  have
  a choice to check online to solve the problem or close the program.
  Checking online never helps. Here is the error I received:
 
 It looks like it's crashing in somewhere in the Yahoo messenger related code.
 
 The instructions for getting a crash report will help get a useful bug report:
 https://developer.pidgin.im/wiki/TipsForBugReports#WhattodoifPidgincrashes
 
 SNIP
 
 -D
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