[Bug 1452751] Re: Connecting network jump is confusing

[Matthew Paul Thomas]

** Changed in: ubuntu-system-settings (Ubuntu)
 Assignee: Matthew Paul Thomas (mpt) => (unassigned)

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Title:
  Connecting network jump is confusing

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[Bug 1002647] Re: Software Center reports all prices in USD

[Matthew Paul Thomas]

USC no longer offers any software for sale.

** Changed in: software-center (Ubuntu)
   Status: Incomplete => Won't Fix

** No longer affects: ubuntu-translations

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Title:
  Software Center reports all prices in USD

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[Bug 1897460] Re: VLC Snap Incompatible With Thunderbird

[Matthew Paul Thomas]

Andrew, I suggest deciding what you want this bug report to be about.

If it’s about the VLC snap, then in this case Sebastien suggests it’s a
bug in snapd.

If it’s about Ubuntu Software, then you should change the steps to
reproduce to focus on Ubuntu Software.

Either way, it should not be filed on software-center, which is a
separate app altogether.

** Package changed: software-center (Ubuntu) => gnome-software (Ubuntu)

** Changed in: gnome-software (Ubuntu)
   Status: New => Incomplete

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Title:
  VLC Snap Incompatible With Thunderbird

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[Bug 478097] Re: help.ubuntu.com claims to be HTML 5 but is not (but extremely close)

[Matthew Paul Thomas]

(I see no reason for this to be private, and the person responsible no
longer has an LP account.)

** Information type changed from Private to Public

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Title:
  help.ubuntu.com claims to be HTML 5 but is not (but extremely close)

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[Bug 1888091] Re: Deform switch in the Livepatch tab

[Matthew Paul Thomas]

Well spotted, thanks.

** Changed in: software-properties (Ubuntu)
   Status: New => Confirmed

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Title:
  Deform switch in the Livepatch tab

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[Bug 1875501] Re: Remove empty lines from output

[Matthew Paul Thomas]

In visual design, I find it useful to follow a rule that spacing should
reflect closeness of relationship. That is,  less-related things should
be at least as far apart as closer-related things.

How applicable that is to a CLI is debatable … But it would go against
that rule to have blank lines within the output, but not surrounding the
output.

So I think it would be fine to drop the initial and final blank lines,
if you also dropped the other two blank lines.

(BTW, Incomplete is for reports that should expire if the missing info
isn’t provided. That doesn’t apply here.)

** Changed in: command-not-found (Ubuntu Groovy)
   Status: Incomplete => New

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Title:
  Remove empty lines from output

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[Bug 1402298] Re: Two independent instances of Software & Updates

[Matthew Paul Thomas]

*** This bug is a duplicate of bug 523755 ***
https://bugs.launchpad.net/bugs/523755

** This bug has been marked a duplicate of bug 523755
   Launching twice results in duelling copies

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Title:
  Two independent instances of Software & Updates

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[Bug 1873651] [NEW] Make renewal reminder URL subscription-specific

[Matthew Paul Thomas]

Public bug reported:

When “ua status” or the MOTD reminds you that a particular subscription will 
expire soon, and you follow the link provided, it would be confusing if:
- you were signed out, and you weren’t prompted to sign in, seeing only a 
marketing page; or
- you were signed in, but the page didn’t immediately show you details of the 
subscription that you had just been reminded about.

Both of these are avoided by visiting
https://ubuntu.com/advantage?subscription=… with the ID of the
subscription, as implemented in .

To achieve this, the CLI needs to display this URL with the relevant
subscription ID.

(Unfortunately I can’t find a document that describes the reminder
behaviour: it’s not mentioned in  or
.)

(The e-mail equivalent is .)

** Affects: ubuntu-advantage-tools (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Make renewal reminder URL subscription-specific

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[Bug 991852] Re: "Where are you?" is a potentially misleading question

[Matthew Paul Thomas]

** Changed in: ubiquity (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  "Where are you?" is a potentially misleading question

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[Bug 1770961] Re: Add options to set the snappy refresh schedule

[Matthew Paul Thomas]

A revision of the label I mentioned above has now been implemented:
“Snap package updates are checked routinely and installed
automatically.”

In  I wrote: “Sometimes I
design things in the hope that someone will implement them someday. I
haven’t had time to do that with this dialog. But if anyone here is
interested, a simple first step — useful and releasable by itself —
would be to add a caption below the new label, of the form ‘Last check:
Yesterday 16:27’. If someone submits a merge proposal to do that, then
I’ll design the next bit.”

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Title:
  Add options to set the snappy refresh schedule

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[Bug 810638] Re: Language screen is mostly empty when installing in "Try Ubuntu" mode

[Matthew Paul Thomas]

Reproduced in Ubuntu Focal daily live 20200312.

Since I reported this, I’ve changed the design to solve the problem in a
different way, but the problem itself still exists.

** Description changed:

  Ubuntu Ocelot alpha 2
+ Ubuntu Focal daily live 20200312
  
  A1. Start Ubuntu from Grub, using an ISO sitting on an existing partition.
- A2. Launch "Install Ubuntu 11.10" from the desktop.
+ A2. Launch "Install Ubuntu" from the desktop.
  
  B1. Start Ubuntu from a live CD, and choose "Try Ubuntu".
- B2. Launch "Install Ubuntu 11.10" from the desktop.
+ B2. Launch "Install Ubuntu" from the desktop.
  
  What you see:
  A2. A mostly empty "Welcome" screen, containing only a language list on the 
left.
  B2. A mostly empty "Welcome" screen, containing only a language list on the 
left, and the desolate sentence "You may wish to read the release notes."
  
  What you should see: A more informative intro screen.

** Description changed:

  Ubuntu Ocelot alpha 2
- Ubuntu Focal daily live 20200312
  
  A1. Start Ubuntu from Grub, using an ISO sitting on an existing partition.
- A2. Launch "Install Ubuntu" from the desktop.
+ A2. Launch "Install Ubuntu 11.10" from the desktop.
  
  B1. Start Ubuntu from a live CD, and choose "Try Ubuntu".
- B2. Launch "Install Ubuntu" from the desktop.
+ B2. Launch "Install Ubuntu 11.10" from the desktop.
  
  What you see:
  A2. A mostly empty "Welcome" screen, containing only a language list on the 
left.
  B2. A mostly empty "Welcome" screen, containing only a language list on the 
left, and the desolate sentence "You may wish to read the release notes."
  
- What you should see: A more informative intro screen.
+ What you should see: The language list should always be the only thing
+ in the first step, and should therefore be wider and centered.
+ 


** Changed in: ubiquity (Ubuntu)
   Status: Incomplete => Triaged

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  Language screen is mostly empty when installing in "Try Ubuntu" mode

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[Bug 750163] Re: Window is titled "Install" when you might choose to "Try Ubuntu" instead

[Matthew Paul Thomas]

As I understand it, this issue was fixed/hidden for a few years, because
the decision of trying vs. installing was promoted to Grub rather than
Ubiquity.

Dimitri and I recently agreed to simplify the Grub menu by deferring
this decision back to Ubiquity, so it’s now an issue again. In the
meantime, you can reproduce it in Focal with the command “ubiquity -g”.

** Description changed:

  Ubuntu Natty daily live 20110404
+ Ubuntu Focal daily live 20200312
  
  1. Start up from the live CD.
  
  What you see: The window has "Try Ubuntu" and "Install Ubuntu" options,
  but it is labelled "Install". That's a little presumptuous. :-)
  
  What you should see: Until you choose to install Ubuntu, the window is
  labelled "Welcome", or (since it already has a "Welcome" header) maybe
  just "Ubuntu".
  
  : "Once Ubuntu has started up, an 'Ubuntu' window
  should appear ... If you choose [the 'Install'] option, the window title
  should change to “Install Ubuntu” for the rest of the process."

** Changed in: ubiquity (Ubuntu)
   Status: Incomplete => Triaged

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Title:
  Window is titled "Install" when you might choose to "Try Ubuntu"
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[Bug 767249] Re: "Installer crashed" dialog repeats itself

[Matthew Paul Thomas]

Still a problem in master. The redundant heading is here:


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Title:
  "Installer crashed" dialog repeats itself

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[Bug 767249] Re: "Installer crashed" dialog repeats itself

[Matthew Paul Thomas]

** Changed in: ubiquity (Ubuntu)
   Status: Incomplete => Triaged

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Title:
  "Installer crashed" dialog repeats itself

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[Bug 927386] Re: "Installer crashed" redundant with Error Tracker alert

[Matthew Paul Thomas]

Still a problem in master. The redundant code is here:


** Changed in: ubiquity (Ubuntu)
   Status: Incomplete => Triaged

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Title:
  "Installer crashed" redundant with Error Tracker alert

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[Bug 438709] Re: No explanation on partitioning screen of why dual-booting option isn't available

[Matthew Paul Thomas]

That looks like a copy-paste error. I didn’t refer to any particular
release.

** Changed in: ubiquity (Ubuntu)
   Status: Incomplete => Triaged

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Title:
  No explanation on partitioning screen of why dual-booting option isn't
  available

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[Bug 1852118] Re: Notifications don't have sound

[Matthew Paul Thomas]

** Package changed: notify-osd (Ubuntu) => gnome-shell (Ubuntu)

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Title:
  Notifications don't have sound

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[Bug 1850966] Re: Stuck at "Refreshing software cache" after enabling repository not updated for Eoan

[Matthew Paul Thomas]

** Package changed: ubuntu => software-properties (Ubuntu)

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  Stuck at "Refreshing software cache" after enabling repository not
  updated for Eoan

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[Bug 1845690] Re: Do not offer an upgrade from i386 systems

[Matthew Paul Thomas]

Design specification updated.


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  Do not offer an upgrade from i386 systems

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[Bug 1846180] Re: 1910 software-properties larger screen size

[Matthew Paul Thomas]

** Changed in: software-properties (Ubuntu)
   Status: New => Confirmed

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Title:
  1910 software-properties larger screen size

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[Bug 1846180] Re: 1910 software-properties larger screen size

[Matthew Paul Thomas]

Barabazon, thanks for this report.

This bug would have been avoided by my design from 2016 that combines
the “Ubuntu Software”, “Other Software”, and “Authentication” tabs into
a single “Channels” tab.


As a short-term fix, perhaps the Russian translators could reduce the
problem by using shorter strings for the tab labels. For ample,
“Программное обеспечение Ubuntu” could be just “Ubuntu”, and
“Дополнительные драйверы” could be just “Драйверы”.

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Title:
  1910 software-properties larger screen size

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[Bug 1843768] Re: [FFe] Ubiquity with zfs install option

[Matthew Paul Thomas]

That is much better, thank you. The spacing issue is still there, but
that is the least important.

(It’s also unfortunate that checkbox captions aren’t disabled when the
labels are, but that’s outside the scope of adding ZFS.)

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Title:
  [FFe] Ubiquity with zfs install option

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[Bug 1843768] Re: [FFe] Ubiquity with zfs install option

[Matthew Paul Thomas]

Unfortunately this layout is highly misleading.

It’s misleading for the “Encrypt” and “Use LVM” checkboxes to be aligned
with the radio buttons above it. That suggests that they are independent
of the radio buttons. And it suggests that the radio button group has
finished. Neither is the case. This can be fixed by indenting those two
options so that they are aligned with the label of the “Replace Windows
with Ubuntu” option that they depend on.

Less importantly, it’s misleading to have *more* space between “Replace
Windows with Ubuntu” and the two options that actually depend on it,
than between it and the “Install Ubuntu alongside Windows” option that
it’s exclusive with. The simplest fix is for the spacing to be the same.

Finally, it’s misleading for any options to come after “Something else”.
The word “else” refers to things that come before it. So “Something
else” should always be the last option.

Fixing those three problems would have a bonus benefit that neither of
the separators would be needed any more.

If it’s also possible to change the wording at this late stage, please
stop using the phrase “the new installation” three times. Delete both
occurrences of “with the new installation”.

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Title:
  [FFe] Ubiquity with zfs install option

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[Bug 1839756] Re: Nvidia driver options are not easy to understand

[Matthew Paul Thomas]

** Changed in: software-properties (Ubuntu)
 Assignee: (unassigned) => Olivier Tilloy (osomon)

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Title:
  Nvidia driver options are not easy to understand

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[Bug 1839756] Re: Nvidia driver options are not easy to understand

[Matthew Paul Thomas]

Hi mark, thanks for your report. We plan to improve this interface for
Ubuntu 19.10, as part of the inclusion of Nvidia drivers in the official
Ubuntu repositories.

I think the issue you are seeing, with a newer driver showing as
“tested” while an older one is not, is that the older one is what Nvidia
calls the “Long Lived” driver and the newer one the “Short Lived”, which
people choose depending on whether they want stability, compatibility
with the latest game updates, etc. So it’s not simply a case of “newer ×
tested” >> “older × untested”. When I designed the current UI, in
January 2012, that distinction had existed for only four months and I
wasn’t aware of it. Now, we’ll show Nvidia’s “Long Lived” and “Short
Lived” terminology in the GUI.

At the same time, as you suggested, we’ll drop technical wording that
doesn’t help you make a choice, like “metapackage” and “X.org X server”.

Here’s the new design:


** Changed in: software-properties (Ubuntu)
   Status: Invalid => Triaged

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  Nvidia driver options are not easy to understand

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[Bug 1069285] Re: Unnecessary horizontal scrolling in Additional Drivers page

[Matthew Paul Thomas]

Spec updated
:
“The listbox should not scroll horizontally; each radio button label
should wrap to multiple lines if necessary.”

** Changed in: software-properties (Ubuntu)
   Status: Confirmed => Triaged

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Title:
  Unnecessary horizontal scrolling in Additional Drivers page

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[Bug 1833277] Re: LIvepatch widget should link to secure boot information on error

[Matthew Paul Thomas]

Whoops, I forgot that Livepatch was LTS-only. I guess that gives us more
time to fix it nicely.

I don’t see why we’d need to look at error text from the Livepatch CLI —
if we can detect that Secure Boot is on, we already know Livepatch isn’t
going to work, regardless of whether canonical-livepatch is running at
the moment.

Meanwhile, it occurs to me that for “a dialog if a Livepatch update
doesn’t apply”, that dialog could be the Software Updater prompt — which
is going to appear anyway, and already promotes Livepatch if it’s off
(cf. bug 1807900), and should therefore be smart enough to do something
different if Livepatch is turned on but not working. That would avoid
any increase in total interruptions.

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Title:
  LIvepatch widget should link to secure boot information on error

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[Bug 1770961] Re: Add options to set the snappy refresh schedule

[Matthew Paul Thomas]

The snap-related feature is already implemented, and other issues
concerning the settings GUI are tracked here, so I think this is the
appropriate place for it.

Currently, my design for the update settings starts with a line of
static text:

  Snap packages check for updates four times daily, downloading
automatically.

  For other packages…

There I’m trying to convey that the “Check for updates automatically:”
menu below applies to other packages, not snaps.


I intended that eventually, that line of text would become interactive —
perhaps a menu, followed by another menu or timepickers depending on the
setting, for example:

  Snap packages check for updates: [Every day:^] [4 times daily :^]

  Snap packages check for updates: [Weekdays :^] [between :^] [18:15]
and [19:00]

  Snap packages check for updates: [Custom schedule (“fri5,23:00-01:00”)
:^]

(It’s unfortunate that we need separate settings GUI for snap and deb
updates at all — mainly because snap updates are fully automatic, while
prompting for deb updates that often would be unpleasant. Perhaps we can
combine *some* of the settings in future. But since snaps and debs have
independent configuration under the hood, we’d still need to deal with
cases where their equivalent settings are currently set to different
values.)

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[Bug 1833277] Re: LIvepatch widget should link to secure boot information on error

[Matthew Paul Thomas]

If you aren’t signed in to Ubuntu One, that’s not an “error”, it’s just
a reason that you can’t use Livepatch right now. So we make you sign in
before turning on Livepatch in the first place. And if you become
signed-out after Livepatch is turned on, a dialog should direct you back
to the settings to resolve the situation (though it seems I never
specced the dialog part, oops).

I think the same applies to having Secure Boot on without the Livepatch
key imported. It’s a situation we understand, and there is a way to fix
it, so it needn’t be a grumpy “error”, it’s just a reason that you can’t
use Livepatch right now. (That the moment we discover it happens to be
while applying an update is an implementation detail, it’s not the fault
of that particular update.) We could guide you to import the key, then
restart, before turning on Livepatch in the first place. And if you turn
on Secure Boot — or un-import the key? — after Livepatch is turned on, a
dialog could direct you back to the settings to resolve the situation.

Questions:

1. Is that approach practical? That is, detect Secure Boot and key-
import state whenever you navigate to this settings tab, with a button
to open a PolicyKit dialog for you to import the key then restart. And
an equivalent button in a dialog if a Livepatch update doesn’t apply for
that reason.

2. If it is practical, should I go ahead and design it in more detail,
or is it so complicated + common that we need temporary help text
instead for 19.10?

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  LIvepatch widget should link to secure boot information on error

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[Bug 1359836] Re: Ubuntu ISOs downloaded insecurely, over HTTP rather than HTTPS

[Matthew Paul Thomas]

Credit to Peter Mahnke and others on Canonical’s Web & Design team for
converting ubuntu.com to HTTPS, and separately for embedding the exact
verification terminal command — with checksum included, and even a Copy
button! — on the (now-HTTPS) “Thank you” page when downloading standard
LTS-desktop, latest-desktop, LTS-server, and latest-server images. (I’m
now on that team, but I wasn’t involved in that work, and opinions here
are my own.)

The instructions as written don’t work on macOS or other BSDs, Chrome
OS, or (without great effort) Windows, but those are fixable. And
releases.ubuntu.com, cloud-images.ubuntu.com, old-releases.ubuntu.com,
and mirror file listings are still HTTP with no verification
instructions, though people using those sites are perhaps more willing
and able to work it out for themselves.

However, the current verification system can’t protect, *in a way that HTTPS 
would*:
* people not willing/bothering to run the verification command (probably the 
biggest category)
* Windows users not knowing/willing/able to install either Microsoft File 
Checksum Integrity Verifier or, as suggested in the linked tutorial, Ubuntu for 
Windows (download a second copy of Ubuntu just to verify your download of the 
first copy? really?)
* Windows S Mode users not knowing/willing to switch out of S Mode.

Of course, as Thomas wrote, “the attacker could create a new mirror …
perfectly secured via https”. (Though if they did, at the very least,
we’d remove them from the list of mirrors!) Or they could attack your
browser’s key store such that it trusts shonky certificates, or engage
in corporate sabotage, or find an SSL zero-day like Dimitri mentioned,
or, or, or … The point here is not to protect against every possible
attack. The point is to reduce the attack surface.

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Title:
  Ubuntu ISOs downloaded insecurely, over HTTP rather than HTTPS

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[Bug 1827948] Re: Use libreoffice-style-breeze as the default icon theme

[Matthew Paul Thomas]

The breeze icons are calmer, and they are clearer in a few cases: for
example, New (where elementary squanders  recognisability in
redundantly conveying what kind of file will be created), Cut (where
elementary’s puffy scissors look to me like a rabbit using binoculars),
and, though it pains me to say it, Save (where a floppy disk might be a
relic, but elementary’s arrow-on-a-rectangle is just mysterious). And
breeze uses a “+” emblem more consistently, for the various Insert
commands, than elementary does.

In other cases, the elementary icons are much clearer: for example, Save
as PDF (I have no idea what breeze is trying to do there), Paste (where
breeze’s icon would work equally well for Copy!), Rows, and Columns. (I
don’t understand why breeze uses any diagonal lines in the last two.)

Overall, though, I agree with Will. Unfortunately, the massive number of
buttons LibreOffice displays at once — and the resulting tinyness of
each icon — makes it impractical for them to use colour as little as the
Breeze theme does. (This is the crucial difference with Frederik’s
comparison of a Nautilus sidebar that has only 13 items in it.) The
LibreOffice buttons are so numerous, and so tiny, that hardly anyone
will think, for example, “I want to insert a picture — oh, look, the
seventeenth button along looks a bit like a landscape picture, maybe
that’s what I want”. Instead, if they use the toolbar button at all,
they’ll use it after having read its tooltip, or after instruction from
someone else. And whether or not they find it themselves, it’s much
easier to be told, to remember, and to find it quickly later if, “Insert
Picture is the blue and orange wavy block” rather than having to rely
solely on shape, “Insert Picture is the one with a zig-zaggy triangle
and a little circle above it”.

> Personally I prefer Colibre as I find it to be the most professional

Well, professional is not a word I’d choose — I don’t see any
consistency in its use of outlined vs. non-outlined shapes, sometimes
even in the same icon. But Colibre does use colour about as much as I
think a theme for this many buttons needs to.

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Title:
  Use libreoffice-style-breeze as the default icon theme

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[Bug 1278869] Re: Software-center does not inform user of all packages to be removed

[Matthew Paul Thomas]

** Changed in: software-center (Ubuntu)
   Status: Confirmed => Triaged

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  Software-center does not inform user of all packages to be removed

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[Bug 1549733] Re: SystemSettings Language view: hitting Space on HW keyboard triggers switch even when it (or its list item) does not show any visual focus frame

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  SystemSettings Language view: hitting Space on HW keyboard
  triggers switch even when it (or its list item) does not show any
  visual focus frame

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[Bug 1438162] Re: [osk] Touching "world" icon on the keyboard should cycle through all active keyboard layouts

[Matthew Paul Thomas]

** Description changed:

  I have 3 keyboard layouts active: English, Polish, Emoji. Now let's say
  the current layout is English. When I touch on the "world" icon the
  keyboard, the layout changes to Emoji. When I touch the icon again, the
  layout changes back to English. Then I touch it again, I get Emoji and
  so on. There's no way to change to the third layout without longpressing
  on the "world" icon and selecting the right layout there. I would expect
  the layout change to go through all active layouts, in my example
  English->Polish->Emoji->English and so on.
+ 
+ : “If you
+ tap on the button, it should cycle through layouts in order of how
+ recently you entered a character using each one.”

** No longer affects: ubuntu-ux

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Title:
  [osk] Touching "world" icon on the keyboard should cycle through all
  active keyboard layouts

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[Bug 1287210] Re: [system settings] No indication that Wi-Fi is available ("Prompt when not connected")

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  [system settings] No indication that Wi-Fi is available ("Prompt when
  not connected")

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[Bug 1388188] Re: [system settings] storage panel shouldn't list only accounts clicks

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  [system settings] storage panel shouldn't list only accounts clicks

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[Bug 1388222] Re: APN editor: only names of existing APNs are visible

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  APN editor: only names of existing APNs are visible

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[Bug 1511015] Re: [pocket pc] No option to keep app launcher visible

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  [pocket pc] No option to keep app launcher visible

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[Bug 1352784] Re: GPS indicator does not disappear when location services disabled, but bluetooth indicator does disappear when disabled.

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  GPS indicator does not disappear when location services disabled, but
  bluetooth indicator does disappear when disabled.

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[Bug 1383368] Re: [settings/cellular] one single "connection type" section is not intuitive for multi SIM phones

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  [settings/cellular] one single "connection type" section is not
  intuitive for multi SIM phones

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[Bug 1396208] Re: Pressing volume key doesn't restore full screen brightness

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  Pressing volume key doesn't restore full screen brightness

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[Bug 1377991] Re: [system-settings] + [WiFi] Forgetting network from Previous Networks screen goes back to WiFi screen if the AP in question was connected

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  [system-settings] + [WiFi] Forgetting network from Previous Networks
  screen goes back to WiFi screen if the AP in question was connected

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[Bug 1447504] Re: Phone app: Wrong number is shown in call history

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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Title:
  Phone app: Wrong number is shown in call history

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[Bug 1826053] Re: Notify send is unreadable

[Matthew Paul Thomas]

notify-send issues signals that can be presented by any software that
listens for them. The software displaying notifications in your second
screenshot appears to be gnome-shell. gnome-shell also displays the
dialog in your first screenshot.

However, since the bug is affecting only parts of individual text
characters, and only in a VM, it’s probably not a problem in gnome-shell
but rather in the particular VM software you’re using.

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Title:
  Notify send is unreadable

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[Bug 1826053] Re: Notify send is unreadable

[Matthew Paul Thomas]

Those are not screenshots of notify-osd notifications. This isn’t
surprising, since you included this line in the report:

> Package: notify-osd (not installed)

** Changed in: notify-osd (Ubuntu)
   Status: New => Invalid

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  Notify send is unreadable

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[Bug 1656100] Re: Unable to remove signing keys using gnome-software-properties

[Matthew Paul Thomas]

Ian, software-properties is not mentioned on the “Pending Ubuntu Stable
Release Updates” page. 

The process for issuing a Stable Release Update is on the Ubuntu wiki.
 Even if you aren’t an Ubuntu 
developer, you could probably carry out the first three steps.

If it’s declined for an SRU, the next best option would be requesting a
backport. 

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Title:
  Unable to remove signing keys using gnome-software-properties

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[Bug 1823782] Re: package samba-common 2:4.3.11+dfsg-0ubuntu0.14.04.20 failed to install/upgrade: subprocess installed post-installation script returned error exit status 128

[Matthew Paul Thomas]

I just experienced the same bug while installing updates. Here’s the
information requested:

  09:22:25@~> sudo ls -la /var/cache/debconf/config.dat
-rw-r--r-- 1 root root 60303 Apr 14 09:19 /var/cache/debconf/config.dat

** Changed in: samba (Ubuntu)
   Status: Incomplete => New

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  package samba-common 2:4.3.11+dfsg-0ubuntu0.14.04.20 failed to
  install/upgrade: subprocess installed post-installation script
  returned error exit status 128

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[Bug 1640544] Re: "indicator-power" says "estimating" when plugged to power.

[Matthew Paul Thomas]

** Changed in: indicator-power (Ubuntu)
   Status: Won't Fix => New

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  "indicator-power" says "estimating" when plugged to power.

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[Bug 694224] Re: Synchronous notifications briefly steal focus

[Matthew Paul Thomas]

Ubuntu 18.04 and later do not use notify-osd by default. Any problem
with “gnome notifications in general” is in gnome-shell, not notify-osd.

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  Synchronous notifications briefly steal focus

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[Bug 1821523] Re: Installed snaps miss dependencies and permissions

[Matthew Paul Thomas]

software-center does not provide snaps at all. This is either a problem
with the snap itself, or with gnome-software.

** Package changed: software-center (Ubuntu) => gnome-software (Ubuntu)

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  Installed snaps miss dependencies and permissions

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[Bug 1163886] Re: Can You Buy Soma Online Overnight?

[Matthew Paul Thomas]

** Description changed:

  software center crashes when I open it.
  
  === Steps to reproduce: (from xnox) ===
  
  1) Download Ubuntu Desktop 13.10 i386 release (disk id 20131016.1), download 
links at
- https://rxsecureweb.com/product-category/buy-xanax-online/
+ http://iso.qa.ubuntu.com/qatracker/milestones/305/builds/55929/downloads
  
  2) Using Virtual Machine Manager - set a VM to have little RAM, e.g. 798
  MB, boot from the above iso.
  
  3) Click try ubuntu
  
  4) Enable repositories:
  - edit /etc/apt/sources.list to add universe component
  - Enable gnome3 ppa:
  sudo add-apt-repository ppa:gnome3-team/gnome3
  
  4) update & dist-upgrade
  
  5) Click on Ubuntu Software Centre icon from the launcher
  
  It will appear to be loading, the UI will be fully rendered, but the
  full-width banner, which is white. The window goes gray, and disappears.
  There is a crash file generated for software-center in /var/crash/.
  
  ===
  
  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: software-center 5.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
  Uname: Linux 3.8.0-16-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu5
  Architecture: amd64
  CrashCounter: 1
  Date: Wed Apr  3 14:15:24 2013
  Disassembly: => 0x7f104ac4f2c5:   Cannot access memory at address 
0x7f104ac4f2c5
  ExecutablePath: /usr/share/software-center/software-center
  InstallationDate: Installed on 2012-10-23 (161 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python2.7
  MarkForUpload: True
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/bin/software-center
  Signal: 5
  SourcePackage: software-center
  Stacktrace:
   #0  0x7f104ac4f2c5 in ?? ()
   No symbol table info available.
   Cannot access memory at address 0x7fff92459230
  StacktraceTop: ?? ()
  ThreadStacktrace:
   .
   Thread 11 (LWP 16319):
   #0  0x7f104c563ca4 in ?? ()
   No symbol table info available.
   Cannot access memory at address 0x7f1017021e40
  Title: software-center crashed with signal 5
  UpgradeStatus: Upgraded to raring on 2013-04-01 (1 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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  Can You Buy Soma Online Overnight?

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[Bug 1817559] Re: update-notifier ignores update-manager's settings

[Matthew Paul Thomas]

Specification updated
<https://wiki.ubuntu.com/SoftwareUpdates?action=diff=230=229>:
‘Whenever “Automatically check for updates:” is set to “Never” (so any
security updates are known from manual or previous checks), the “When
there are security updates:” menu should consist of options “Remind me
daily” (the default), “Remind me every two days”, “Remind me weekly”,
and “Remind me every two weeks”. Whenever “Automatically check for
updates:” is set to anything other than “Never”, the “When there are
security updates:” menu should instead consist of options “Display
immediately” (the default) and “Install automatically”.’

** Changed in: software-properties (Ubuntu)
   Status: In Progress => Triaged

** Changed in: software-properties (Ubuntu)
 Assignee: Matthew Paul Thomas (mpt) => (unassigned)

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  update-notifier ignores update-manager's settings

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[Bug 1817559] Re: update-notifier ignores update-manager's settings

[Matthew Paul Thomas]

Ubuntu’s update prompt is a notification in the ordinary English sense
of the word.
<https://wiki.ubuntu.com/NotificationDesignGuidelines#Normal_window> So
I guess the dconf keys predate update-notifier’s change from using FDo
notifications to launching update-manager, but I don’t think that
requires their name or description to be changed. (It is perverse,
though, to have a boolean setting whose name starts with “no-”.)

I think the bug here is that setting “Automatically check for updates:”
to “Never” has caused “When there are security updates:” to become
blank+disabled, suggesting that there will be no prompts when really
there will be. This doesn’t happen in 14.04, so I guess someone changed
it when they realized the current menu options are only relevant to
automatic checks. But besides the case where updates became known before
you switched to “Never”, there’s a much more likely case where security
updates might be known without automatic checks: if you did a manual
check but then didn’t install them.

So, I guess the menu should instead contain options for when to remind
you about known security updates that aren’t installed yet, no matter
how that happened. Anyone who’s seen a billboard or digital sign defaced
by a giant Windows update prompt might think “Never” should be one of
the options, but I’ll defer to Steve that it shouldn’t be. (I guess we’d
say that kind of thing should use Ubuntu Core instead.)

** Changed in: software-properties (Ubuntu)
   Status: New => In Progress

** Changed in: software-properties (Ubuntu)
 Assignee: (unassigned) => Matthew Paul Thomas (mpt)

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[Bug 1817352] Re: Livepatch is not available for this system Ubuntu Disco 19.04

[Matthew Paul Thomas]

Oi Edson

I don’t know what you mean by “efficiency test”. But to answer your
question, these are the use cases we were designing for:

- Someone was using Livepatch in 18.04 LTS, then they upgraded to 19.04,
and they skipped past (or forgot) the warning that Livepatch wouldn’t be
available after they upgraded, and now they are wondering what’s going
on.

- Someone is already using 19.04 when someone tells them about
Livepatch, and they don’t know that it’s LTS-only, so they go searching
for it in the GUI.

For these cases, the previous behavior — simply hiding the tab
altogether — was not helpful. The drawback is that for as long as you
keep using non-LTS releases, there will be one tab of stuff that you
can’t use. But since that is just one tab in a settings window, I think
it’s worthwhile.

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Title:
  Livepatch is not available for this system Ubuntu Disco 19.04

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[Bug 1817352] Re: Livepatch is not available for this system Ubuntu Disco 19.04

[Matthew Paul Thomas]

Edson, apart from the theme and locale, that looks the same as Andrea’s
screenshot of the intended behavior.

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[Bug 1817080] [NEW] “In the news” (related blog posts) on app page

[Matthew Paul Thomas]

Public bug reported:

When snapcraft.io has a post mentioning a snap, that post should be
linked to from an “In the news” section on the gnome-software app page.
For example, see the posts linked to from 
or .

This might require requesting a snapcraft.io API to return the posts.


I suggest:
* The links should be positioned immediately above the reviews section.
* They should be laid out in three columns, like on snapcraft.io.
* If there are more than three posts, only the most recent three should be 
shown.

Feel free to post a screenshot for visual review if desired.

** Affects: gnome-software (Ubuntu)
 Importance: Undecided
 Status: New

** Description changed:

  When snapcraft.io has a post mentioning a snap, that post should be
  linked to from an “In the news” section on the gnome-software app page.
  For example, see the posts linked to from 
  or .
+ 
+ This might require requesting a snapcraft.io API to return the posts.
+ 
  
  I suggest:
  * The links should be positioned immediately above the reviews section.
  * They should be laid out in three columns, like on snapcraft.io.
  * If there are more than three posts, only the most recent three should be 
shown.
  
  Feel free to post a screenshot for visual review if desired.

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[Bug 1066566] Re: Wow, there is 'Skip' button, but it seems to remain deactivated throughout and hence is unusable.

[Matthew Paul Thomas]

The design spec did not mention any “Skip” button, except once in an
“Implementation details” section. I’ve just removed that mention.

I don’t know why any part of the installation should be skippable, and
yet not have UI for skipping it before it begins. If any step should be
skippable, please report a separate bug for designing that.

** Tags removed: needs-design

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[Bug 1251987] Re: logout, reboot, shutdown, standby don`t work

[Matthew Paul Thomas]

This doesn’t seem to have anything to do with canonical-identity-
provider.

** Project changed: canonical-identity-provider => cairo-dock (Ubuntu)

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[Bug 1807900] Re: update-manager suggests to use Livepatch, which is not available

[Matthew Paul Thomas]

Ah, well spotted. Several programs should vary their UI depending on
whether canonical-livepatch is installed. update-manager is one of them
(this bug); software-properties is another; and gnome-initial-setup is
another.

Bug 1770686 reveals that the Livepatch settings in software-properties
depend, in turn, on the gnome-online-accounts-panel in gnome-control-
center. This isn’t a package-level dependency: you can still install and
use software-properties without gnome-online-accounts, you just don’t
see the Livepatch feature. So I guess anything linking to the software-
properties Livepatch UI should check for the existence of that panel
*and* of software-properties itself.

That doesn’t change the UI design for this bug (if you can’t turn on
Livepatch, it’s not “available”), but it will affect the implementation.

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[Bug 1807900] Re: update-manager suggests to use Livepatch, which is not available

[Matthew Paul Thomas]

Did you mean “if canonical-livepatch is not installed”? I don’t think
this has anything to do with gnome-control-center, as long as software-
properties-gtk is (unfortunately) separate from it.

Coincidentally I’ve been working on design for handling other cases
where Livepatch isn’t available: inapplicable architecture, inapplicable
Ubuntu version, etc. This should use the same mechanism.

Specification updated: “It should have secondary text if: • Livepatch is
available but not turned on for this system…”


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[Bug 1799310] Re: No warning when upgrading OS will turn off Livepatch

[Matthew Paul Thomas]

Specification updated.


** Description changed:

  1. Install an LTS release, e.g. Ubuntu 18.04.
  
  2. Turn on Livepatch.
  
  3. Run “do-release-upgrade”, “ubuntu-release-upgrader-gtk”, or “ubuntu-
  release-upgrader-qt” to upgrade to the following non-LTS release.
  
  What happens: You are prompted to upgrade as normal.
  
  What should happen: At some point before you confirm that the upgrade
  should begin, you are warned that upgrading will turn off Livepatch.
  
  This warning should not appear if you weren’t using Livepatch anyway.
  
+ : ‘If Livepatch is
+ turned on, and you are upgrading to a version where Livepatch is not
+ available, the dialog should morph to a confirmation alert: “Livepatch
+ is not available for {new version}. If you continue, Livepatch will turn
+ off.”’
+ 
  [Prompted by bug 1798839.]

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[Bug 1787553] Re: Add a reminder to enable Livepatch

[Matthew Paul Thomas]

Brian, this change adds one sentence to the update success notification,
and one extra word to an existing button. It does not add any buttons,
it does not make the notification appear more often than it otherwise
would, and it does not require any more (or less obvious) clicks to
dismiss than it otherwise would. Unless I’m missing some unintended
change, I don’t see how it’s “really naggy”.

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  Add a reminder to enable Livepatch

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[Bug 1558531] Re: Set up VPN page breaks navigation pattern

[Matthew Paul Thomas]

** No longer affects: ubuntu-ux

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  Set up VPN page breaks navigation pattern

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[Bug 1485020] Re: firefox 40 shows a non-overrideable security error when talking to a captive portal

[Matthew Paul Thomas]

> Quite often, the reason the site operator tried to use HTTPS at all
> was that they're doing something that really does need security,
> something they would never dream of using HTTP for. So without the
> browser knowing what a site is for, letting you use misconfigured/
> vulnerable HTTPS is, on average, much riskier than letting you use
> HTTP.

FWIW, in the three years since I wrote this, the situation has changed
hugely. Browser vendors have encouraged sites in general to adopt HTTPS
(both by offering new abilities only to HTTPS sites, and by showing
increasingly-scary UI for HTTP), and pages loaded over HTTPS worldwide
have increased from 38% to 76%.  So it’s no longer the case that most HTTPS sites are
“something they would never dream of using HTTP for”.

So, it might now be more justified to let people override HTTPS
misconfiguration/vulnerability blockages than it was before. But maybe
other factors have changed too, such as the frequency of
misconfiguration or the frequency of attacks.

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[Bug 1798839] Re: Canonical Livepatch doesn't appear in "Updates" tab.

[Matthew Paul Thomas]

I’ve reported bug 1799310 about warning you when an upgrade will result
in Livepatch no longer being available.

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  Canonical Livepatch doesn't appear in "Updates" tab.

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[Bug 1799310] [NEW] No warning when upgrading OS will turn off Livepatch

[Matthew Paul Thomas]

Public bug reported:

1. Install an LTS release, e.g. Ubuntu 18.04.

2. Turn on Livepatch.

3. Run “do-release-upgrade”, “ubuntu-release-upgrader-gtk”, or “ubuntu-
release-upgrader-qt” to upgrade to the following non-LTS release.

What happens: You are prompted to upgrade as normal.

What should happen: At some point before you confirm that the upgrade
should begin, you are warned that upgrading will turn off Livepatch.

This warning should not appear if you weren’t using Livepatch anyway.

[Prompted by bug 1798839.]

** Affects: ubuntu-release-upgrader (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 418203] Re: "Mozilla Firefox for Ubuntu canonical - 1.0" doesn't make sense

[Matthew Paul Thomas]

Ok, I guessed wrong: more than one of the issues do require changes in
aboutDialog.js.

distroField.style.display = "block";

This fixes the second of the four issues I identified originally: it no
longer displays “Mozilla Firefox for Ubuntu” and “canonical - 1.0” as a
single line.

I would still change our “about=Mozilla Firefox for Ubuntu” to
“about=Customized for Ubuntu” or similar. Saying that it’s from Mozilla
is redundant with the sentence two lines below, and saying that it’s
Firefox is redundant with the main heading two lines above.

var distroId = Services.prefs.getCharPref("distribution.id", "");
if (distroId) {
  var distroString = distroId;

  var distroVersion = Services.prefs.getCharPref("distribution.version", 
"");
  if (distroVersion) {
distroString += " - " + distroVersion;
  }

  var distroIdField = document.getElementById("distributionId");
  distroIdField.value = distroString;

So the first issue, “canonical” not being capitalized, could be fixed in three 
ways:
A. changing our “id=canonical” to “id=Canonical” (though that might break 
things elsewhere); or
B. changing our “app.distributor=canonical” to “app.distributor=Canonical”, and 
changing the distroString code to use “app.distributor” rather than “id”; or
C. changing the format of the string in aboutDialog.js so that it isn’t 
presenting id as a standalone word, for example “distroString = "(" + 
distroString + "/" + distroVersion + ")”.

The third issue, the hyphen, could be fixed by C above, or by changing
it to a dash.

The fourth issue, the 1.0, could be fixed by C above, or by dropping the
“version=1.0” from our .ini file *and also* A or B above (so we don’t
end up with “canonical” on a line by itself).

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  "Mozilla Firefox for Ubuntu canonical - 1.0" doesn't make sense

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[Bug 418203] Re: "Mozilla Firefox for Ubuntu canonical - 1.0" doesn't make sense

[Matthew Paul Thomas]

Thanks for the links. Maybe Mozilla wouldn’t mind us hiding the
distribution info altogether, though I doubt it. I think it’s perfectly
reasonable for them to require an easy way for users to distinguish
customized versions of Firefox.

Fortunately, it’s a mistake to suggest that hiding it is the only
solution to this problem. It certainly isn’t the solution I suggested
nine years ago. The problem is not the visibility of the data, it’s the
contents of the data.

I don’t know where our current distribution.ini is (it doesn’t seem to
be linked anywhere from
). But if I read the
upstream code correctly, the only part of this bug that’s blameable on
upstream is the hyphen.

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[Bug 1762192] Re: Ubuntu Welcome could offer to set up Online Accounts

[Matthew Paul Thomas]

I did not say, and I do not think, “that users hate being asked to log
in to online services when first using a device”. If that was true, this
would be much less of a problem, because many more would just skip the
step! The problem is that this step will *seem*, at the time, like a
reasonable thing to go through. Users won’t have any of the information
they’d need to realize that it’s a waste of time. And we can’t tell
them, because we don’t know what apps they’re going to install later.
(Which is one of the reasons that this is not about our choice of
default apps.)

Android invites people to set up a Google account (and Samsung a Samsung
account, and Apple an iCloud account) for several reasons. One of them
is commercial interest, which no longer applies to us. But another —
restoring your device from a backup, which also doesn’t apply to us — is
part of the setup process itself, so it’s reasonable to ask at setup.
(And Android invites you to set up e-mail accounts specifically for the
purpose of fetching your e-mail.) But they do not, as far as I know,
invite you to set up a WeChat account or a Facebook account or a Line
account, just in case you later use an app that uses one of those
account types, even though tens of millions of people will. Because it’s
a better use, of the population’s time, to defer that to the moment when
each individual uses a relevant app (or, as in Nautilus, a relevant
feature of an app) for the first time.

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  Ubuntu Welcome could offer to set up Online Accounts

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[Bug 1791670] Re: back button not working in software center ubuntu 18.04

[Matthew Paul Thomas]

** Package changed: software-center (Ubuntu) => gnome-software (Ubuntu)

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[Bug 1761739] Re: Submits a message to a remote server even when "No, don't send any info" is selected

[Matthew Paul Thomas]

> I've confirmed with Jamie B that the ping still needs to be sent

> mpt's going to come up with something better

I’m happy to come up with something better, if there’s a reason that I
can explain. As I understand it, we let you decline data collection in
case you are concerned about privacy. Given that, transmitting data
either way is a strange thing to do, so we’d need a solid reason. A
choice between “send system info” vs. “send … {something else}”, without
a reason, would just make people angry.

I can’t say that it’s for counting users, since a one-time submission is
no good for that, not tracking when machines are lost or destroyed or
the user goes back to their Windows partition permanently. Weekly Active
Device counts for default desktop snaps (currently within 0.9% of each
other) would be more accurate for that, unless we have reason to believe
that tens of thousands of users uninstall every snap after installation,
or that hundreds of Snap Store Proxy users are wildly misreporting their
deployments on setup.

And I can’t say it’s to ensure the validity of the sample, because at
the magnitude we’re dealing with, the population size is irrelevant for
that. (As I’ve calculated before, to get a 2% margin of error with 95%
confidence from 500,000 Ubuntu users would require 2390 submissions,
while from 100 million Ubuntu users it would require 2401 submissions.
Hardly any difference, and we’ve already received massively more
submissions than that.)

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  Submits a message to a remote server even when "No, don't send any
  info" is selected

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[Bug 1761742] Re: Hangs for a few seconds when entering the last page when the metrics server is unavailable

[Matthew Paul Thomas]

I think “Continue” should advance immediately to the next step,
regardless of how long any submission takes or whether it fails. The
user is doing us a favour by submitting data, and there’s no need for us
to bother them at all if it happens not to work. It’s not as if we’re
desperately short of submissions.

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  Hangs for a few seconds when entering the last page when the metrics
  server is unavailable

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[Bug 1762192] Re: Ubuntu Welcome could offer to set up Online Accounts

[Matthew Paul Thomas]

Sorry to be so negative. It’s just really frustrating to see a feature,
that exists only to save people time, steered so far in the opposite
direction.

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[Bug 1765233] Re: tweak location formatting

[Matthew Paul Thomas]

If there is no file listing a human-sensible name for each time zone
location, then let’s drop it and just say “the time zone you chose”
instead.

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  tweak location formatting

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[Bug 1767281] Re: The "Software" mentioned in gnome-initial-setup should be Ubuntu Software

[Matthew Paul Thomas]

Well spotted, Po-Hsu Lin, this was an error on my part. It should be
“Ubuntu Software” (or whatever the app happens to be named at the time).

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  The "Software" mentioned in gnome-initial-setup should be Ubuntu
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[Bug 1614818] Re: Integrate Ubuntu bug reporting configuration into gnome-initial-setup

[Matthew Paul Thomas]

Imagine arriving at a hotel where the receptionist gives you your room
number, your key, and instructions on what to do if you find bedbugs. Or
entering a restaurant where the server takes you to your table, takes
your drink order, then asks you who you would like them to call if you
get food poisoning. You’d think something was terribly wrong with this
place.

It’s fine to have UI for configuring crash reporting, somewhere out of
the way. gnome-control-center is a good place for it: I designed UI for
precisely that a few years ago.
 But I think it would be
highly inappropriate to *interrupt* people with UI that mentions
crashes, until a crash actually happens — and especially not in the
first/second/third screen in Ubuntu that they ever see.

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  Integrate Ubuntu bug reporting configuration into gnome-initial-setup

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[Bug 1762192] Re: Ubuntu Welcome could offer to set up Online Accounts

[Matthew Paul Thomas]

(Sorry that I haven’t been scheduled to work on gnome-initial-setup
until this week.)

For what it’s worth, after trying this out in Cosmic, I think this
screen should be removed. This is for the reason that’s been at the
start of the Online Accounts spec since August 2013: “The purpose of
Online Accounts in Ubuntu is to simplify the overall experience, by
reducing your need to enter sign-in details for an online service in
multiple apps. This time saving comes at a cost: the mental complexity
of dealing with a separate thing, ‘Online Accounts’. Therefore, Online
Accounts should be involved only where it is reasonably likely to save
time.” 

When someone has not yet used any of Ubuntu’s installed apps, likely
doesn’t know what apps are installed, probably doesn’t know what kinds
of account each app works with, and almost certainly doesn’t know
whether any of those apps use Online Accounts — inviting them to
“Connect Your Online Accounts” is much, much more likely to waste time
than to save it.

For example, if someone has a Gmail or Outlook.com account, and sees
this screen, they would quite reasonably think that setting up their
Google or Microsoft account would set up their e-mail. Only after
completing the first-login setup would they discover that Ubuntu doesn’t
even ship an e-mail app. And when they check their e-mail in Firefox
instead — or if they always check their e-mail on the Web anyway — they
would discover that Firefox completely ignores the account they set up,
so they have to sign in all over again.

A second example: If someone uses Google Photos, they might reasonably
think that “Connect your accounts to easily access your … photos” was a
true statement. Only after adding their Google account, and completing
the first-login setup, would they discover that it was not true:
Shotwell has no “Data Imports” plugins installed by default, and when
publishing, even if they guess that publishing to “Picasa Web Albums”
(which hasn’t existed since 2016) is the correct choice for Google
Photos, Shotwell completely ignores the account they set up, so they
have to sign in all over again.

A third, and perhaps the most flagrant, example: If someone has a
Facebook account, they might reasonably think that setting it up here
would do something useful. As far as I can tell, it does nothing useful
with *any* default apps, and when they visit Facebook in Firefox they
have to sign in all over again.

This is not a criticism of our choice of default apps, or of their
levels of integration. Software is often imperfect and incomplete. But
that’s one of the reasons you should never be invited — whether at first
login, or at any other time — to set up Online Accounts outside of a
particular app. The only time you should be invited to set up an account
is when an app, that you are currently using, tells you that it would
actually do something useful. Because the only benefit, of Online
Accounts, is that you won’t need to sign in if you happen to use a
*second* app that tells you it can do something useful with that
account. Inviting people to set up an account, when they can’t be
expected to know that there are not two, not one, but *zero* apps that
use it, is just wasting everybody’s time.

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[Bug 1790146] [NEW] Shows differences in 18.04 that are no longer relevant

[Matthew Paul Thomas]

Public bug reported:

gnome-initial-setup | 3.29.92-1ubuntu1, Ubuntu Cosmic current (20180822)

1. Install Ubuntu and start it for the first time.

What happens: A screen appears saying “Ubuntu 18.04 works differently
from older versions.”

What should happen: This step should no longer appear, because:
- you aren’t running 18.04;
- if you’ve never used Ubuntu before, what’s different about 18.04+ isn’t 
relevant anyway;
- if you have used Ubuntu before, you’ve probably used 18.04 already, since 
that’s required to use any of our provided methods for upgrading to 18.10;
- if you did somehow upgrade to Cosmic/18.10 while skipping over 18.04 
entirely, you almost certainly know enough about Ubuntu that you don’t need 
this guide in the first place.

** Affects: gnome-initial-setup (Ubuntu)
 Importance: Undecided
 Status: New

** Description changed:

  gnome-initial-setup | 3.29.92-1ubuntu1, Ubuntu Cosmic current (20180822)
  
  1. Install Ubuntu and start it for the first time.
  
  What happens: A screen appears saying “Ubuntu 18.04 works differently
  from older versions.”
  
  What should happen: This step should no longer appear, because:
  - you aren’t running 18.04;
  - if you’ve never used Ubuntu before, what’s different about 18.04+ isn’t 
relevant anyway;
- - if you have used Ubuntu before, you’ve probably used 18.04, since that’s 
required to use any of our provided methods for upgrading to 18.10;
+ - if you have used Ubuntu before, you’ve probably used 18.04 already, since 
that’s required to use any of our provided methods for upgrading to 18.10;
  - if you did somehow upgrade to Cosmic/18.10 while skipping over 18.04 
entirely, you almost certainly know enough about Ubuntu that you don’t need 
this guide in the first place.

** Summary changed:

- Shows differences in 18.04 that you’ve already seen and aren’t using
+ Shows differences in 18.04 that are no longer relevant

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  Shows differences in 18.04 that are no longer relevant

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[Bug 1790134] Re: “______ will be downloaded” icon is too large

[Matthew Paul Thomas]

Here’s the icon in the layout code:



  True
  False
  aptdaemon-download


But I don’t see any difference between that and the other icons below.

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  “__ will be downloaded” icon is too large

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[Bug 1790134] [NEW] “______ will be downloaded” icon is too large

[Matthew Paul Thomas]

Public bug reported:

update-manager 1:18.10.3, Ubuntu Cosmic (20180822)
(and many versions before that)

On a notebook:
1. Disconnect from mains power.
2. Launch Software Updater when there are updates available.
2. Disconnect from the Internet.

What you see:
* A big icon with “__ will be downloaded”.
* A small icon with “It’s safer to connect the computer to mains power before 
updating.”
* A small icon with “You may not be able to check for updates” (or different if 
bug 1026060 has been fixed).

What you should see: All three icons should be small.


** Affects: update-manager (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "screenshot of the problem"
   
https://bugs.launchpad.net/bugs/1790134/+attachment/5182981/+files/software-updater-icons.png

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  “__ will be downloaded” icon is too large

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[Bug 1026060] Re: Message for lack of Internet connection is unhelpful

[Matthew Paul Thomas]

Still present in Ubuntu Cosmic (daily 20180822).

The second part of the problem is probably a simple string fix.

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[Bug 990154] Re: No menus or launcher after upgrade to 12.04

[Matthew Paul Thomas]

** Package changed: update-manager (Ubuntu) => unity (Ubuntu)

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  No menus or launcher after upgrade to 12.04

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[Bug 1790128] [NEW] Starts maximized and is unusable unmaximized

[Matthew Paul Thomas]

Public bug reported:

gnome-initial-setup | 3.29.92-1ubuntu1, Ubuntu Cosmic current (20180822)

1. Install Ubuntu and start it for the first time.
2. Unmaximize the “What’s new in Ubuntu” window.

What you see:
1. The window opens maximized.
2. The window is unusably small.

What you should see: either
1. the window is not maximized and not maximizable; or
2. the window is a usable size when unmaximized.

** Affects: gnome-initial-setup (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "screenshot of the problem"
   
https://bugs.launchpad.net/bugs/1790128/+attachment/5182979/+files/What%E2%80%99s%20New%20unmaximized.png

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  Starts maximized and is unusable unmaximized

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[Bug 1788084] Re: Flatpack apps from software center not mounted after reboot

[Matthew Paul Thomas]

This doesn’t seem to have anything to do with the gnome-initial-setup
app.

It might also help to specify when, and how, you installed the apps.

** Package changed: gnome-initial-setup (Ubuntu) => flatpak (Ubuntu)

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  Flatpack apps from software center not mounted after reboot

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[Bug 68985] Re: Synaptic doesn't say what's Broken about a package

[Matthew Paul Thomas]

gf, I have no opinion on that. I’ve found that whether engineers
consider something to be a feature/enhancement is sometimes very
different from whether users do. (For example, it’s possible that
Synaptic already contains code that describes what is Broken about a
package, and it just isn’t triggering because of a logic or GTK error.)
It also has only a vague relationship to how important it is: sometimes
missing features are critically important, and sometimes bugs are
inconsequential.

In this case, it’s a fairly uncommon situation (suggesting lower
importance), but when you do encounter it, Synaptic is almost
gratuitously unhelpful (suggesting higher importance). So I would triage
it as Medium.

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  Synaptic doesn't say what's Broken about a package

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[Bug 1587991] Re: Installation says I don't have enough disk space, then claims I do.

[Matthew Paul Thomas]

*** This bug is a duplicate of bug 1614812 ***
https://bugs.launchpad.net/bugs/1614812

Thanks Tomasz. Marking as a duplicate of bug 1614812 which has a bit
more information.

** This bug has been marked a duplicate of bug 1614812
   Unhelpful error message when hard drive is barely too small

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  Installation says I don't have enough disk space, then claims I do.

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[Bug 1788054] Re: Ubuntu installer needs 8.6GB space free when there is exactly 8.6GB free

[Matthew Paul Thomas]

*** This bug is a duplicate of bug 1614812 ***
https://bugs.launchpad.net/bugs/1614812

** This bug has been marked a duplicate of bug 1614812
   Unhelpful error message when hard drive is barely too small

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Title:
  Ubuntu installer needs 8.6GB space free when there is exactly 8.6GB
  free

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[Bug 870863] Re: Wrongly prints whole range of pages, e.g. 1-4 if you ask for "1, 4"

[Matthew Paul Thomas]

This is fixed in Firefox 61.0.1 on Ubuntu 14.04.

** Changed in: firefox (Ubuntu)
   Status: Incomplete => Fix Released

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  Wrongly prints whole range of pages, e.g. 1-4 if you ask for "1,4"

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[Bug 1783624] Re: Some programs do not work

[Matthew Paul Thomas]

Ubuntu Software and Ubuntu Software Center are different apps.

** Package changed: software-center (Ubuntu) => gnome-software (Ubuntu)

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Title:
  Some programs do not work

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[Bug 68985] Re: Synaptic doesn't say what's Broken about a package

[Matthew Paul Thomas]

Sorry, I don’t understand the question. As I noted in the description,
the bug still exists in Ubuntu 18.04.

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  Synaptic doesn't say what's Broken about a package

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[Bug 68985] Re: Synaptic doesn't say what's Broken about a package

[Matthew Paul Thomas]

I would be astounded if there were any “logs that are relevant for this
particular issue”, since it’s about unhelpful behavior rather than
accidental behavior. But here are the logs requested anyway.

** Changed in: synaptic (Ubuntu)
   Status: Incomplete => New

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[Bug 68985] ProcCpuinfoMinimal.txt

[Matthew Paul Thomas]

apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/68985/+attachment/5166399/+files/ProcCpuinfoMinimal.txt

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[Bug 68985] ProcEnviron.txt

[Matthew Paul Thomas]

apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/68985/+attachment/5166400/+files/ProcEnviron.txt

** Description changed:

  synaptic 0.57.8, Ubuntu Edgy
  synaptic 0.80.2, Ubuntu 13.10
+ synaptic 0.84.3ubuntu1, Ubuntu 18.04
  
  1. At a terminal, "sudo apt-get install 4g8 && sudo dpkg -r --force-depends 
libnet1"
  2. Launch Synaptic.
  3. Click "Close".
  4. Click "Status", then "Broken dependencies".
  5. Select "4g8", then "Properties", then "Dependencies".
  
  What happens:
  
  2. An alert appears: "You have 1 broken package on your system! Use the
  'Broken' filter to locate it."
  https://launchpadlibrarian.net/158600432/68985-synaptic-1.png
  
  5. Nowhere does Synaptic say what is broken about the package -- neither
  in the Properties window, nor anywhere else.
  https://launchpadlibrarian.net/158600481/68985-synaptic-2.png
  
  What should happen:
  
  2. Either the alert offers to take you directly to the "Broken
  dependencies" screen ("This system has 1 broken package. Would you like
  to review it now? ( Cancel ) ( Broken Packages… )"), or the alert does
  not exist and the main window instead invites you to go there in one
  click (perhaps using an InfoBar).
  
  5. The "Properties" window for the broken package, at least, specifies 
exactly what is broken (for example, "Dependency libnet1 is not installed").
- --- 
+ ---
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-11-21 (243 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  Package: synaptic 0.84.3ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
  Tags:  bionic
  Uname: Linux 4.15.0-22-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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[Bug 68985] Re: Synaptic doesn't say what's Broken about a package

[Matthew Paul Thomas]

apport information

** Tags added: apport-collected bionic

** Description changed:

  synaptic 0.57.8, Ubuntu Edgy
  synaptic 0.80.2, Ubuntu 13.10
  
  1. At a terminal, "sudo apt-get install 4g8 && sudo dpkg -r --force-depends 
libnet1"
  2. Launch Synaptic.
  3. Click "Close".
  4. Click "Status", then "Broken dependencies".
  5. Select "4g8", then "Properties", then "Dependencies".
  
  What happens:
  
  2. An alert appears: "You have 1 broken package on your system! Use the
  'Broken' filter to locate it."
  https://launchpadlibrarian.net/158600432/68985-synaptic-1.png
  
  5. Nowhere does Synaptic say what is broken about the package -- neither
  in the Properties window, nor anywhere else.
  https://launchpadlibrarian.net/158600481/68985-synaptic-2.png
  
  What should happen:
  
  2. Either the alert offers to take you directly to the "Broken
  dependencies" screen ("This system has 1 broken package. Would you like
  to review it now? ( Cancel ) ( Broken Packages… )"), or the alert does
  not exist and the main window instead invites you to go there in one
  click (perhaps using an InfoBar).
  
- 5. The "Properties" window for the broken package, at least, specifies
- exactly what is broken (for example, "Dependency libnet1 is not
- installed").
+ 5. The "Properties" window for the broken package, at least, specifies 
exactly what is broken (for example, "Dependency libnet1 is not installed").
+ --- 
+ ApportVersion: 2.20.9-0ubuntu7.1
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2017-11-21 (243 days ago)
+ InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
+ Package: synaptic 0.84.3ubuntu1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
+ Tags:  bionic
+ Uname: Linux 4.15.0-22-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/68985/+attachment/5166396/+files/Dependencies.txt

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[Bug 68985] DpkgTerminalLog.txt.txt

[Matthew Paul Thomas]

apport information

** Attachment added: "DpkgTerminalLog.txt.txt"
   
https://bugs.launchpad.net/bugs/68985/+attachment/5166398/+files/DpkgTerminalLog.txt.txt

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[Bug 68985] DpkgHistoryLog.txt.txt

[Matthew Paul Thomas]

apport information

** Attachment added: "DpkgHistoryLog.txt.txt"
   
https://bugs.launchpad.net/bugs/68985/+attachment/5166397/+files/DpkgHistoryLog.txt.txt

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[Bug 1782964] Re: left sidebar ubuntu software

[Matthew Paul Thomas]

** Package changed: software-center (Ubuntu) => gnome-software (Ubuntu)

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  left sidebar ubuntu software

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[Bug 702504] Re: Focus ring is incomplete around combo boxes and spin boxes

[Matthew Paul Thomas]

Seven years, one week, and four days after I reported it, this was fixed.



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  Focus ring is incomplete around combo boxes and spin boxes

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[Bug 1545118] Re: [AdaptivePageLayout] can't easily grab scrollbar if dual column

[Matthew Paul Thomas]

I agree that this solution is “complex and error prone”. Any solution
would balance those; I chose more complexity for fewer errors.

However, while I used the phrase “touch area” rather than “target area”,
nothing in the solution I gave is inapplicable to a mouse. It should all
work exactly the same with mouse input.

** No longer affects: ubuntu-ux

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  [AdaptivePageLayout] can't easily grab scrollbar if dual column

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[Bug 93281] Re: "Suspend failed" message gives false advice

[Matthew Paul Thomas]

Eleven years later, gnome-power-manager no longer includes this string or 
anything like it, so I guess this is fixed.


** Changed in: gnome-power-manager (Ubuntu)
   Status: Confirmed => Fix Released

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  "Suspend failed" message gives false advice

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