[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2024-03-11 Thread jamebenz
Experiencing difficulties with the Software Updater not opening after
automatic update checks can be frustrating. This issue might stem from
various causes, such as system configuration or software conflicts and
for more its information reached here https://aristavision.com/.

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Title:
  Unable to open Software Updater after it automatically checked for
  updates

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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2015-08-26 Thread Brian Murray
** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: Fix Released = Confirmed

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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2015-08-22 Thread peterstan
** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: Confirmed = Fix Released

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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2015-01-22 Thread Brian Murray
Can you take a picture of the icon on the launcher to which you are
referring?

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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2015-01-22 Thread Lizhou Sha
Will do -- but since this only happens when it's auto-updating, I will
have to wait until the next daily update to grab a screenshot.

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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2015-01-18 Thread Lizhou Sha
I think the bug actually resides in update-manager, as it is /usr/bin
/update-manager that seems to be affected.

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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2015-01-18 Thread Lizhou Sha
apport information

** Also affects: update-manager
   Importance: Undecided
   Status: New

** Also affects: update-manager (Ubuntu)
   Importance: Undecided
   Status: New

** Tags added: apport-collected

** Description changed:

  Software Updater checks for new updates daily, and when it has found
  updates, it displays an icon on the launcher. Clicking on the launcher
  should open Software Updater, whereupon the user is prompted to select
  and install updates.
  
  However, after I upgraded to 14.10, when software updater's icon appers
  in the launcher, it is unresponsive to clicking. While the icon is still
  there, attempting to launch a fresh copy of Software Updater from the
  Dash will not work, as there is an instance of update-manager already
  running (it's actually sleeping). It is only when I manually quit the
  update-manager (right clicking on the icon and then click Quit will
  do) that I can relaunch Software Updater.
  
  Curiously, after relaunching Software Updater in this case, it will
  forget about its previous window size, and default to the tiny version
  instead.
  
  This problem happens every time for me, so I'm not sure of the exact
  circumstances under which it's replicable.
  
  More info:
  
  Description:  Ubuntu 14.10
  Release:  14.10
  
  ubuntu-release-upgrader-core:
    Installed: 1:14.10.9
    Candidate: 1:14.10.9
    Version table:
   *** 1:14.10.9 0
  500 http://mirrors.mit.edu/ubuntu/ utopic/main amd64 Packages
  100 /var/lib/dpkg/status
  ubuntu-release-upgrader-qt:
    Installed: (none)
    Candidate: 1:14.10.9
    Version table:
   1:14.10.9 0
  500 http://mirrors.mit.edu/ubuntu/ utopic/universe amd64 Packages
  ubuntu-release-upgrader-gtk:
    Installed: 1:14.10.9
    Candidate: 1:14.10.9
    Version table:
   *** 1:14.10.9 0
  500 http://mirrors.mit.edu/ubuntu/ utopic/main amd64 Packages
  100 /var/lib/dpkg/status
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: ubuntu-release-upgrader-core 1:14.10.9
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  NonfreeKernelModules: openafs
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Sat Dec  6 16:20:24 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-04-20 (230 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to utopic on 2014-11-11 (25 days ago)
  VarLogDistupgradeTermlog:
+ --- 
+ ApportVersion: 2.14.7-0ubuntu8
+ Aptdaemon:
+  
+ Architecture: amd64
+ CrashDB: ubuntu
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.10
+ EcryptfsInUse: Yes
+ InstallationDate: Installed on 2014-04-20 (273 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
+ NonfreeKernelModules: openafs
+ Package: update-manager 1:14.10.6
+ PackageArchitecture: all
+ ProcVersionSignature: Ubuntu 3.16.0-29.39-generic 3.16.7-ckt2
+ Tags:  utopic dist-upgrade utopic
+ Uname: Linux 3.16.0-29-generic x86_64
+ UpgradeStatus: Upgraded to utopic on 2014-11-11 (68 days ago)
+ UserGroups: adm bumblebee cdrom debian-tor dip lpadmin plugdev sambashare 
sudo vboxusers
+ VarLogDistupgradeTermlog:
+  
+ _MarkForUpload: True

** Attachment added: CurrentDmesg.txt.txt
   
https://bugs.launchpad.net/bugs/133/+attachment/4301337/+files/CurrentDmesg.txt.txt

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Title:
  Unable to open Software Updater after it automatically checked for
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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2015-01-17 Thread Alberto Salvia Novella
** Changed in: ubuntu-release-upgrader (Ubuntu)
   Importance: Undecided = High

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Title:
  Unable to open Software Updater after it automatically checked for
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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2015-01-16 Thread Matthew Wodrich
I've been experiencing exactly this bug ever since updating to Utopic at
the end of December.

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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2015-01-16 Thread Lizhou Sha
I am reopening this bug because it appears that it never actually went
away. It is possible that this bug happens only when Software Updater
was left waiting for long enough.

** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: Invalid = New

** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: New = Confirmed

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Title:
  Unable to open Software Updater after it automatically checked for
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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2014-12-14 Thread Lizhou Sha
It seems that this bug has been resolved by the latest kernel update (or
something that went along with it).

** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: Confirmed = Invalid

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Title:
  Unable to open Software Updater after it automatically checked for
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[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2014-12-07 Thread Lizhou Sha
** Description changed:

  Software Updater checks for new updates daily, and when it has found
  updates, it displays an icon on the launcher. Clicking on the launcher
  should open Software Updater, whereupon the user is prompted to select
  and install updates.
  
- However, after I upgrade to 14.10, when software updater's icon appers
+ However, after I upgraded to 14.10, when software updater's icon appers
  in the launcher, it is unresponsive to clicking. While the icon is still
  there, attempting to launch a fresh copy of Software Updater from the
  Dash will not work, as there an instance of update-manager already
  running (it's actually sleeping). It is only when I manually quit the
  update-manager (right clicking on the icon and then click Quit will
  do) that I can relaunch Software Updater.
  
  Curiously, after relaunching Software Updater in this case, it will
  forget about its previous window size, and default to the tiny version
  instead.
  
  This problem happens every time for me, so I'm not sure of the exact
  circumstances under which  it's replicable.
  
- 
  More info:
  
  Description:  Ubuntu 14.10
  Release:  14.10
  
  ubuntu-release-upgrader-core:
-   Installed: 1:14.10.9
-   Candidate: 1:14.10.9
-   Version table:
-  *** 1:14.10.9 0
- 500 http://mirrors.mit.edu/ubuntu/ utopic/main amd64 Packages
- 100 /var/lib/dpkg/status
+   Installed: 1:14.10.9
+   Candidate: 1:14.10.9
+   Version table:
+  *** 1:14.10.9 0
+ 500 http://mirrors.mit.edu/ubuntu/ utopic/main amd64 Packages
+ 100 /var/lib/dpkg/status
  ubuntu-release-upgrader-qt:
-   Installed: (none)
-   Candidate: 1:14.10.9
-   Version table:
-  1:14.10.9 0
- 500 http://mirrors.mit.edu/ubuntu/ utopic/universe amd64 Packages
+   Installed: (none)
+   Candidate: 1:14.10.9
+   Version table:
+  1:14.10.9 0
+ 500 http://mirrors.mit.edu/ubuntu/ utopic/universe amd64 Packages
  ubuntu-release-upgrader-gtk:
-   Installed: 1:14.10.9
-   Candidate: 1:14.10.9
-   Version table:
-  *** 1:14.10.9 0
- 500 http://mirrors.mit.edu/ubuntu/ utopic/main amd64 Packages
- 100 /var/lib/dpkg/status
+   Installed: 1:14.10.9
+   Candidate: 1:14.10.9
+   Version table:
+  *** 1:14.10.9 0
+ 500 http://mirrors.mit.edu/ubuntu/ utopic/main amd64 Packages
+ 100 /var/lib/dpkg/status
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: ubuntu-release-upgrader-core 1:14.10.9
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Uname: Linux 3.16.0-25-generic x86_64
  NonfreeKernelModules: openafs
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Sat Dec  6 16:20:24 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-04-20 (230 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to utopic on 2014-11-11 (25 days ago)
  VarLogDistupgradeTermlog:

** Description changed:

  Software Updater checks for new updates daily, and when it has found
  updates, it displays an icon on the launcher. Clicking on the launcher
  should open Software Updater, whereupon the user is prompted to select
  and install updates.
  
  However, after I upgraded to 14.10, when software updater's icon appers
  in the launcher, it is unresponsive to clicking. While the icon is still
  there, attempting to launch a fresh copy of Software Updater from the
- Dash will not work, as there an instance of update-manager already
+ Dash will not work, as there is an instance of update-manager already
  running (it's actually sleeping). It is only when I manually quit the
  update-manager (right clicking on the icon and then click Quit will
  do) that I can relaunch Software Updater.
  
  Curiously, after relaunching Software Updater in this case, it will
  forget about its previous window size, and default to the tiny version
  instead.
  
  This problem happens every time for me, so I'm not sure of the exact
- circumstances under which  it's replicable.
+ circumstances under which it's replicable.
  
  More info:
  
  Description:  Ubuntu 14.10
  Release:  14.10
  
  ubuntu-release-upgrader-core:
    Installed: 1:14.10.9
    Candidate: 1:14.10.9
    Version table:
   *** 1:14.10.9 0
  500 http://mirrors.mit.edu/ubuntu/ utopic/main amd64 Packages
  100 /var/lib/dpkg/status
  ubuntu-release-upgrader-qt:
    Installed: (none)
    Candidate: 1:14.10.9
    Version table:
   1:14.10.9 0
  500 http://mirrors.mit.edu/ubuntu/ utopic/universe amd64 Packages
  ubuntu-release-upgrader-gtk:
    Installed: 1:14.10.9
    Candidate: 1:14.10.9
    Version table:
   *** 1:14.10.9 0
  500 http://mirrors.mit.edu/ubuntu/ utopic/main amd64 Packages
  100 /var/lib/dpkg/status
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: 

[Bug 1399993] Re: Unable to open Software Updater after it automatically checked for updates

2014-12-07 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: New = Confirmed

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Title:
  Unable to open Software Updater after it automatically checked for
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