[Bug 1735926] Re: By downloading updates, the system says it is impossible to delete old program package

2018-02-06 Thread Launchpad Bug Tracker
[Expired for amavisd-new (Ubuntu) because there has been no activity for
60 days.]

** Changed in: amavisd-new (Ubuntu)
   Status: Incomplete => Expired

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Title:
  By downloading updates, the system says it is impossible to delete old
  program package

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[Bug 1735926] Re: By downloading updates, the system says it is impossible to delete old program package

2017-12-08 Thread ChristianEhrhardt
Hi enrico,
the package amavisd-new that you have installed needs a proper configuration.
A common place for this to fail is the hostname - it needs a fully qualified 
domain name [1] but quite often users have only set up a short hostname.

>From your log:
dic 02 16:22:48 Casa amavis[6748]:   The value of variable $myhostname is "...en
dic 02 16:22:48 Casa amavis[6748]:   a fully qualified domain name; perhaps...h.
dic 02 16:22:48 Casa amavis[6748]:   You must explicitly assign a FQDN of t...me
dic 02 16:22:48 Casa amavis[6748]:   in /etc/amavis/conf.d/05-node_id, or f...'s
dic 02 16:22:48 Casa amavis[6748]:   network name!
dic 02 16:22:48 Casa amavis[6748]: (failed).

Do as it says and set up a valid FQDN in that file and the service will
start.

[1]: https://en.wikipedia.org/wiki/Fully_qualified_domain_name

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Title:
  By downloading updates, the system says it is impossible to delete old
  program package

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[Bug 1735926] Re: By downloading updates, the system says it is impossible to delete old program package

2017-12-08 Thread ChristianEhrhardt
Thank you for taking the time to report this bug and helping to make
Ubuntu better.

On upgrading a service this service has to be restarted to pick up the fixes.
Rather rarely a real issue occurs that the newer version does e.g. fail with 
the formerly working configuration.
But most of the time what happens is, that a service was installed, but stays 
unconfigured or experimented with but left in a broken state.

Now on any update of the related packages that service has to be restarted, but 
since its config is incomplete/faulty it fails to restart.
Therefore the update of that package has to consider itself incomplete.

Depending on your particular case there are two solutions:
- either remove the offending package if you don't want to continue using it.
- Or if you do want to keep it please fix the configuration so that re-starting 
the service will work.

Since it seems likely to me that this is a local configuration problem,
rather than a bug in Ubuntu, I'm marking this bug as Incomplete.

If indeed this is a local configuration problem, you can find pointers
to get help for this sort of problem here:
http://www.ubuntu.com/support/community

Or if you believe that this is really a bug, then you may find it
helpful to read "How to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem,
explain why you believe this is a bug in Ubuntu rather than a problem
specific to your system, and then change the bug status back to New.

** Changed in: amavisd-new (Ubuntu)
   Status: New => Incomplete

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Title:
  By downloading updates, the system says it is impossible to delete old
  program package

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[Bug 1735926] Re: By downloading updates, the system says it is impossible to delete old program package

2017-12-02 Thread Apport retracing service
** Tags removed: need-duplicate-check

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Title:
  By downloading updates, the system says it is impossible to delete old
  program package

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[Bug 1735926] Re: By downloading updates, the system says it is impossible to delete old program package

2017-12-02 Thread enrico
I do not understand what is asked of me, apologise

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Title:
  By downloading updates, the system says it is impossible to delete old
  program package

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