[Bug 1905555] Re: Xserver crash at start , black screen , 20.04 , Intel HD620

2021-01-29 Thread Launchpad Bug Tracker
[Expired for xorg-server (Ubuntu) because there has been no activity for
60 days.]

** Changed in: xorg-server (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Xserver crash at start , black screen , 20.04 , Intel HD620

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[Bug 1905555] Re: Xserver crash at start , black screen , 20.04 , Intel HD620

2020-11-30 Thread Daniel van Vugt
Please follow all of the steps in comment #3. I think we are up to step
2 now.

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Title:
  Xserver crash at start , black screen , 20.04 , Intel HD620

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[Bug 1905555] Re: Xserver crash at start , black screen , 20.04 , Intel HD620

2020-11-30 Thread Michel-Ekimia
I did it in a Root console as said on #4

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  Xserver crash at start , black screen , 20.04 , Intel HD620

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[Bug 1905555] Re: Xserver crash at start , black screen , 20.04 , Intel HD620

2020-11-29 Thread Daniel van Vugt
"121" implies it's not something you own, and wasn't from an actual
login. Maybe it's from the login screen itself. Regardless, you can fix
that with:

  sudo chown $USER /var/crash/_usr_lib_xorg_Xorg.121.crash

or

  sudo ubuntu-bug /var/crash/_usr_lib_xorg_Xorg.121.crash

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  Xserver crash at start , black screen , 20.04 , Intel HD620

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[Bug 1905555] Re: Xserver crash at start , black screen , 20.04 , Intel HD620

2020-11-27 Thread Michel-Ekimia
the client is on 20.04 ? 'I've tried everything in a root console and
get

ERROR: Cannot update /var/crash/_usr_lib_xorg_Xorg.121.crash: [Errno 13]
Permission denied: '/var/crash/_usr_lib_xorg_Xorg.121.crash'

and the crash is not visible on errors.ubuntu.com

Why the hell is it so difficult to report crash on 20.04 ?

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  Xserver crash at start , black screen , 20.04 , Intel HD620

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[Bug 1905555] Re: Xserver crash at start , black screen , 20.04 , Intel HD620

2020-11-25 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.


** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
   Status: New => Incomplete

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  Xserver crash at start , black screen , 20.04 , Intel HD620

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[Bug 1905555] Re: Xserver crash at start , black screen , 20.04 , Intel HD620

2020-11-25 Thread Michel-Ekimia
the crash dump

** Attachment added: "_usr_lib_xorg_Xorg.121.crash"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/190/+attachment/5437868/+files/_usr_lib_xorg_Xorg.121.crash

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  Xserver crash at start , black screen , 20.04 , Intel HD620

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