[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2013-06-07 Thread Thomas Hotz
Closing this bug because of no response.

** Changed in: nautilus-cd-burner (Ubuntu)
   Status: Incomplete = Invalid

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  Fails to see blank CD/DVDs for writing

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2009-10-07 Thread driven1
I have this problem in Jaunty Ubuntu, amd64. This is from lshw with
blank media in the drive. Apparently, the media is never recognized and
mounted by Nautilus. This is a major annoyance. I tried rebooting with
the media in the drive, but it didn't help.

*-cdrom
description: DVD-RAM writer
product: DVD-RAM GH22NP20
vendor: HL-DT-ST
physical id: 0.0.0
bus info: s...@6:0.0.0
logical name: /dev/cdrom
logical name: /dev/cdrw
logical name: /dev/dvd
logical name: /dev/dvdrw
logical name: /dev/scd0
logical name: /dev/sr0
version: 1.00
serial: [HL-DT-STDVD-RAM GH22NP201.0008/03/25 7U01
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: ansiversion=5 status=nodisc

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2009-06-21 Thread larry rhoads
Hi folks - complete rookie here but this problem is still an issue.  I'm
using Jackalope, have both a CD burner and DVD burner and neither work
unless booted with blank media.  I've looked and looked and see no
resolution this problem.  I'd be perfectly willing to do whatever I can
to assist if someone wants to use me as a guinea pig - as I said,
complete rookie with Ubuntu but very capable at following explicit
directions.  Here is the issue, as I understand it.  Media will not
mount unless session was booted with blank media.  Intermittent ability
to burn cd and/or DVDs, depending on whether the particular session is
seeing the drives.  I've tried to use native gnome cd burning and just
downloaded and installed k3b, which displays the error K3b did not find
an optical writing device in your system.  I'm using 64-bit AMD system
with unbuntu jaunty 64 bit with latest updates applied yesterday,
6/20/2009.  Any help out there for this?

Thanks,

Larry

** Changed in: nautilus-cd-burner (Ubuntu)
   Status: Invalid = New

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2009-06-21 Thread R (Chandra) Chandrasekhar
I used to experience this problem with my previous i386 PC which had a
Pioneer DVD reader-writer. The problem never went away.

I am now on an AMD 64 machine with an ASUS DVD reader-writer and am
running Jaunty. There is no problem now.

It would perhaps be useful if you stated your brand and model of DVD
reader-writer. I think that this problem arises with certain brand/model
combinations of CD/DVD reader-writers and their device-level
interactions with the kernel.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2009-06-10 Thread kernel-janitor
This bug report was marked as Incomplete and has not had any updated
comments for quite some time.  As a result this bug is being closed.
Please reopen if this is still an issue in the current Ubuntu release
http://www.ubuntu.com/getubuntu/download . Also, please be sure to
provide any requested information that may have been missing.  To reopen
the bug, click on the current status under the Status column and change
the status back to New.  Thanks.

[This is an automated message.  Apologies if it has reached you
inappropriately; please just reply to this message indicating so.]


** Tags added: kj-expired

** Changed in: linux (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2009-02-24 Thread Mark
I was able to recognize and burn onto blank CDs, then I clicked no
action in the prompt window after inserting another blank CD, after
which that CD ceased to be recognized, and I haven't been able to
recognize one since.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-11-21 Thread kevin
I have been following this bug since a very similar thing has happened to me.
I'm running Kubuntu Hardy Heron with all updates applied.  Kernel 2.6.24-21 is 
in place.  As recently as 2 - 3 weeks ago I was able to burn cd's and dvd's 
with no problem.  Could play dvd's that I burned, didn't try commercial dvd's.  
Audio cd (both my burns and store bought) played perfectly well.
Some upgrade within that time period has completely futzed the cd/dvd system.  
Putting in blank cd's or dvd's no long results in the blank cd/dvd dialog 
popping up.  Using k3b to set up and audio cd or dvd iso works up to the point 
where it requests that blank media be inserted.  Doing so doesn't result in the 
media being recognized.  At this point I haven't tried to play other dvd's or 
cd's as I use this computer primarily for burning dvd's from my video camera.
The cd/dvd burner is a Lite-On but I don't know the model right now.  I'm at 
work, machine is at home.  I plan to upgrade to Interpid over the weekend, so 
perhaps that will fix the problem, but I can state without any reservation, 
that Hardy worked fine up until very recently at which time some update must 
have broken the sub-system responsible for detecting blank media.

If you would like to see some dumps from my system, let me know, I'd be
happy to supply them before I do the upgrade.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-10-30 Thread g7kse
Unfortunately after an upgrade to 8.10. The problem is still there for
me. I can see blank DVD's, play CD's but pre recorded DVD's still not
being recognised

lshw -C disk gives -
With pre recorded DVD:
  *-cdrom
   description: DVD writer
   product: DVD RW DW-D22A
   vendor: SONY
   physical id: 0.0.0
   bus info: [EMAIL PROTECTED]:0.0.0
   logical name: /dev/cdrom
   logical name: /dev/cdrw
   logical name: /dev/dvd
   logical name: /dev/dvdrw
   logical name: /dev/scd0
   logical name: /dev/sr0
   version: BYS3
   capabilities: removable audio cd-r cd-rw dvd dvd-r
   configuration: ansiversion=5 status=nodisc

With Blank DVD:

  *-cdrom
   description: DVD writer
   product: DVD RW DW-D22A
   vendor: SONY
   physical id: 0.0.0
   bus info: [EMAIL PROTECTED]:0.0.0
   logical name: /dev/cdrom
   logical name: /dev/cdrw
   logical name: /dev/dvd
   logical name: /dev/dvdrw
   logical name: /dev/scd0
   logical name: /dev/sr0
   version: BYS3
   capabilities: removable audio cd-r cd-rw dvd dvd-r
   configuration: ansiversion=5 status=ready
 *-medium
  physical id: 0
  logical name: /dev/cdrom

did the all_generic_ide=1 in grub as well as well
Can I give any more information?

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-10-19 Thread Geert Premereur
Just to let you know that I just upgraded to the new 2.6.24-21-generic
Hardy kernel and CD reading works again for me. I wasn't able to read
any kind of CD/DVD under 2.6.24.19.

lshw -C disk
  *-cdrom
   description: DVD writer
   product: DVD LS DW1655
   vendor: BENQ
   physical id: 0.0.0
   bus info: [EMAIL PROTECTED]:0.0.0
   logical name: /dev/scd0
   logical name: /dev/sr0
   logical name: /media/Ubuntu 7.10 i386
   version: BCAB
   capabilities: removable audio cd-r cd-rw dvd dvd-r
   configuration: ansiversion=5 mount.fstype=iso9660 
mount.options=ro,nosuid,nodev,noatime,relatime state=mounted status=ready
 *-medium
  physical id: 0
  logical name: /dev/scd0
  logical name: /media/Ubuntu 7.10 i386
  configuration: mount.fstype=iso9660 
mount.options=ro,nosuid,nodev,noatime,relatime state=mounted

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-10-19 Thread Mike Perrin
On my problem hardware, Hardy with the 2.6.24-21-generic kernel and all
other updates still does not recognize a blank CD. So for me the score
remains: Hardy 0, Intrepid 100.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-10-18 Thread Andy

Downloaded ubuntu live/DAILY intrepid from cdimages.ubuntu.com today on Oct18.
Installed to USB drive booted the system that has problems reading DVDs in 
Hardy, Inserted blank DVD, nothing happens. I try to click on the DVD/RW drive 
in Computer inside gnome and i get the same message . Unable to mount location 
- No media in drive in Hardy I have
ls -l /dev|grep scd0
cdrom -scd0
cdrw -scd0
sr0 -scd0

In Intrepid daily I have
cdrom -scd0
cdrw -scd0
sr0 -scd0
dvdrw1 -scd0
dvd1 - scd0

So i can confirm Booting from a live USB with Intrepid daily Oct18-2008 
Inserting a blank DVD-R into the drive does nothing.   
Inserting a blank CD pops up a Blank CD-R dialog asking what to do with blank 
CD. 

here is my hardware.

[EMAIL PROTECTED]:/dev$ hdparm -i /dev/scd0

/dev/scd0:

 Model=OPTORITEDVD RW DD1205   , FwRev=100e, SerialNo=  
  
 Config={ Removeable DTR=5Mbs DTR10Mbs nonMagnetic }
 RawCHS=0/0/0, TrkSize=0, SectSize=0, ECCbytes=0
 BuffType=unknown, BuffSize=1024kB, MaxMultSect=0
 (maybe): CurCHS=0/0/0, CurSects=0, LBA=yes, LBAsects=0
 IORDY=on/off, tPIO={min:383,w/IORDY:120}, tDMA={min:120,rec:120}
 PIO modes:  pio0 pio1 pio2 pio3 pio4 
 DMA modes:  sdma0 sdma1 sdma2 mdma0 mdma1 mdma2 
 UDMA modes: udma0 udma1 *udma2 
 AdvancedPM=no

 * signifies the current active mode


*-cdrom
 description: DVD writer
 product: DVD RW DD1205
 vendor: OPTORITE
 physical id: 1
 bus info: [EMAIL PROTECTED]:0.0.0
 logical name: /dev/cdrom1
 logical name: /dev/cdrw1
 logical name: /dev/dvd1
 logical name: /dev/dvdrw1
 logical name: /dev/scd0
 logical name: /dev/sr0
 version: 100e
 serial: 'OPTORITEDVD RW DD1205   100e0
 capabilities: removable audio cd-r cd-rw dvd dvd-r
 configuration: ansiversion=5 status=ready
   *-medium
physical id: 0
logical name: /dev/cdrom1

 This is with a blank CD-R in the drive

*-pci:1
  description: PCI bridge
  product: CK804 PCIE Bridge
  vendor: nVidia Corporation
  physical id: b
  bus info: [EMAIL PROTECTED]:00:0b.0
  version: a3
  width: 32 bits
  clock: 33MHz
  capabilities: pci pm msi ht pciexpress bus_master cap_list
  configuration: driver=pcieport-driver
 *-pci:2
  description: PCI bridge
  product: CK804 PCIE Bridge
  vendor: nVidia Corporation
  physical id: c
  bus info: [EMAIL PROTECTED]:00:0c.0
  version: a3
  width: 32 bits
  clock: 33MHz
  capabilities: pci pm msi ht pciexpress bus_master cap_list
  configuration: driver=pcieport-driver
 *-pci:3
  description: PCI bridge
  product: CK804 PCIE Bridge
  vendor: nVidia Corporation
  physical id: d
  bus info: [EMAIL PROTECTED]:00:0d.0
  version: a3
  width: 32 bits
  clock: 33MHz
  capabilities: pci pm msi ht pciexpress bus_master cap_list
  configuration: driver=pcieport-driver
 *-pci:4
  description: PCI bridge
  product: CK804 PCIE Bridge
  vendor: nVidia Corporation
  physical id: e
  bus info: [EMAIL PROTECTED]:00:0e.0
  version: a3
  width: 32 bits
  clock: 33MHz
  capabilities: pci pm msi ht pciexpress bus_master cap_list
  configuration: driver=pcieport-driver
*-display UNCLAIMED
 description: VGA compatible controller
 product: GeForce 8600 GT
 vendor: nVidia Corporation
 physical id: 0
 bus info: [EMAIL PROTECTED]:05:00.0
 version: a1
 width: 64 bits
 clock: 33MHz
 capabilities: pm msi pciexpress bus_master cap_list
 configuration: latency=0
 *-pci:5
  description: Host bridge
  product: K8 [Athlon64/Opteron] HyperTransport Technology Configuration
  vendor: Advanced Micro Devices [AMD]
  physical id: 100
  bus info: [EMAIL PROTECTED]:00:18.0
  version: 00
  width: 32 bits
  clock: 33MHz
 *-pci:6
  description: Host bridge
  product: K8 [Athlon64/Opteron] Address Map
  vendor: Advanced Micro Devices [AMD]
  physical id: 101
  bus info: [EMAIL PROTECTED]:00:18.1
  version: 00
  width: 32 bits
  clock: 33MHz
 *-pci:7
  description: Host bridge
  product: K8 [Athlon64/Opteron] DRAM Controller
  vendor: Advanced Micro Devices [AMD]
  physical id: 102
  bus info: [EMAIL PROTECTED]:00:18.2
  version: 00
  width: 32 bits
  clock: 33MHz
 *-pci:8
  description: Host bridge
  product: K8 [Athlon64/Opteron] 

[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-10-15 Thread christianvaldes
my current kernel is 2.6.24-10 generic
I am having the same issue with this drive.
 I am going to install a kernel update (2.6.24-21) that just came out for Hardy.
Did not fix issue...
So can someone confirm that this will work with Intrepid.
It comes out in two weeks.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-10-02 Thread Mike Perrin
Update to my 2008-08-31 post. I installed 8.10-beta on the same system
and a blank CD was recognized when inserted. So on my hardware the
problem has not occurred with Intrepid to date.

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Re: [Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-09-11 Thread R (Chandra) Chandrasekhar
Leann Ogasawara wrote:
 Thanks for the update Mike.  So this would appear to be resolved for
 Intrepid.  Although from your comments it would appear this was not
 resolved with the newer 2.6.27 kernel as you mentioned originally
 testing showed no improvement with 2.6.27 but after an Intrepid Alpha4
 installation this bug was resolved.
 
 Can anyone else test and report back their results as well?  Thanks.

I have tried the Kubuntu Intrepid Alpha-5 live CD on my Hardy system and 
booted into it, running the 2.6.27 kernel.

I am sorry to say that none of the following is recognized either by 
Dolphin or by k3b when inserted into the PIONEER DVD-RW  DVR-110 drive:

(a) recorded CD-R

(b) blank CD-R

(c) audio CD.

It is not merely blank media but also recorded media.

(The new KDE 4.1 desktop does not seem to display inserted media but 
that is entirely another issue altogether!)

This bug is threatening to result in serious loss of function if it 
continues to persist into Intrepid Ibex.

I could not compile the 2.6.27 kernel using prevu because of failed 
dependencies, and cannot comment on the performance of the 2.6.27 kernel 
within Hardy.

I am happy to furnish further data if told what to acquire: I really 
want to see this bug squashed.

Thanks.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-09-10 Thread Andy
How do i download and install the new 2.6.27 kernel in Hardy?  I tried
apt-cache search 2.6.27 and nothing showed up.  

I have the same problems here.  This seems to be more common
with PATA DVD drives.   The DVD-ROMs and DVD-RWs will only recognize CDs and the
DVD-RWs wont even read a blank DVD.

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Re: [Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-09-10 Thread Jamie Lokier
Leann Ogasawara wrote:
 Thanks for the update Mike.  So this would appear to be resolved for
 Intrepid.  Although from your comments it would appear this was not
 resolved with the newer 2.6.27 kernel as you mentioned originally
 testing showed no improvement with 2.6.27 but after an Intrepid Alpha4
 installation this bug was resolved.
 
 Can anyone else test and report back their results as well?  Thanks.

I'm under the impression that the problem in Hardy occurs with
upgrades from an earlier Ubuntu version, not fresh installs.  Is that
wrong?  If that's so, a fresh Intrepid installation wouldn't really
test an upgrade to Intrepid (Gutsy-Hardy-Intrepid).

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-09-10 Thread Andy
This happens with either fresh install or upgrades.   Most of the times
I have ran into this issue is on new fresh installs.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-09-10 Thread Mike Perrin
Andy,

You can download the 2.6.27 deb file from
http://packages.ubuntu.com/intrepid/base/ and install it with dpkg.
Refer to my 2008-08-30 post.

Mike

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-09-08 Thread Leann Ogasawara
Thanks for the update Mike.  So this would appear to be resolved for
Intrepid.  Although from your comments it would appear this was not
resolved with the newer 2.6.27 kernel as you mentioned originally
testing showed no improvement with 2.6.27 but after an Intrepid Alpha4
installation this bug was resolved.

Can anyone else test and report back their results as well?  Thanks.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-08-30 Thread Mike Perrin
I installed Intrepid alpha 4 on the system described in my previous
post. A blank CD was recognized and the icon appeared on the Desktop. I
used Synaptic to install the 2.26.27-2-generic kernel and rebooted; a
blank CD was recognized and the icon appeared. Results so far: It won't
work in Hardy and it won't break in Intrepid. Any suggestions?

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-08-29 Thread Mike Perrin
The computer I originally had the problem with is no longer available, but I 
installed 8.04 on a Biostar M7VKQ Duron 800 with the same Plextor model 
PX-W2410TA CD burner. The problem occurred as expected. I downloaded 
linux-image-2.6.27-2-generic_2.6.27-2.3_i386.deb from 
http://packages.ubuntu.com/intrepid/base/, installed it with dpkg, rebooted and 
verified that the new kernel was running by:
[EMAIL PROTECTED]:~$ cat /proc/version
Linux version 2.6.27-2-generic ([EMAIL PROTECTED]) (gcc version 4.3.2 (Ubuntu 
4.3.2-0ubuntu1) ) #1 SMP Thu Aug 28 17:20:02 UTC 2008
Unfortunately, the new kernel did not fix the problem. Did I miss something?

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-08-28 Thread Leann Ogasawara
The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the
upcoming Intrepid Ibex 8.10 release.  As a result, the kernel team would
appreciate it if you could please test this newer 2.6.27 Ubuntu kernel.
There are one of two ways you should be able to test:

1)  If you are comfortable installing packages on your own, the linux-
image-2.6.27-* package is currently available for you to install and
test.

--or--

2)  The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer
2.6.27 Ubuntu kernel.  Alpha5 is set to be released Thursday Sept 4.
Please watch http://www.ubuntu.com/testing for Alpha5 to be announced.
You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the
bug reported here or if the issue remains.  More importantly, please
open a new bug report for each new bug/regression introduced by the
2.6.27 kernel and tag the bug report with 'linux-2.6.27'.  Also, please
specifically note if the issue does or does not appear in the 2.6.26
kernel.  Thanks again, we really appreicate your help and feedback.

** Tags added: cft-2.6.27

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-08-21 Thread Nzukca
Results of further testing:

Immediately after the above test, I was able to play a DVD movie (which
was not happening before- at least since I upgraded to Hardy- alll was
OK in Gutsy), and I went to bed relatively happy that a crude workaround
was in place.

Now I cant repeat this last part... inconsistency? Still after a reboot
with a blank DVD in  place it automounts and Brasero sees it...

So Although I was able to burn an ISO and then do another one,  it
appears that after I closed the DVD application (Brasero and/or VLC) and
with no disk in the drive things changed, and 'auto-mount' failed to
happen thereafter. (Sorry, Im a bit of a newby and 'auto-mount' might
not be the correct technical term!)

I also find that after a reboot with a blank DVD, if I immediately
replace the DVD with a movie, the DVD burner 'disappears', and does not
return - ie it is not a visible/mountable device (until a further reboot
with a blank DVD in place...)

All very strange - I think that I will have to roll back to Gutsy after
all. I was just getting into playing with video editing and compiling
DVDs!!! ;^(

Ian

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-08-21 Thread Shang Wu
@Nzukca

Can you provide me with your lshal command output from the terminal with
and without booting the DVD in your DVD-ROM?

Here is how you can run the lshal command:
0. Boot with the DVD in your DVD-ROM drive
1. Open terminal from Applications Accessories
2. Copy/Paste the following in the terminal:

lshal  lshal-with_dvd.txt

-
Repaet the same step without DVD, but use the following command:


lshal  lshal-without_dvd.txt

/

Now, you will see 2 files under your home directory. Please zip them and
upload them. :)

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-08-21 Thread Nzukca
Shang

i did the test and the two files are in the archive ian.zip attached.
Hope this helps
Let me know if anything else needed...

Ian

** Attachment added: ian.zip
   http://launchpadlibrarian.net/16989926/ian.zip

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-08-20 Thread Nzukca
Interesting question.

I just did this and the DVD mounted  and I was able to burn an ISO using 
Brasero!
A quick test suggests that blank DVDs are automounted - presumably till I next 
reboot without a blank dvd. Note that I only had mounting problems with DVDs, 
CDs are OK. Burner is LG GSA4082B.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-08-04 Thread Shang Wu
Hi everyone,

Has anyone tried to reboot the machine with the blank media in it and
see if the machine can recognize the media and burn properly this way?

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Re: [Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-08-03 Thread R (Chandra) Chandrasekhar
Leann Ogasawara wrote:
 Hi Everyone,
 
 One thing I'd be interested in is if people could test booting with
 the all_generic_ide boot option.

Booting with all_generic_ide=1 as a boot option does not change things.
I inserted a blank CD-R into the Pioneer drive and while the green LED
lights up all the time, I do not get any response about a blank medium
found in the drive. Please see my report dated 25 Jul 08 at:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/228624/comments/48

FYI, I have cut and pasted from dmesg what I think might be relevant,
after inserting a blank CD:

--- snip 
[ 18.635185] ata2.00: ATAPI: LITEON DVD-ROM LTD-165H, CH0J, max UDMA/44
[ 18.635215] ata2.01: ATAPI: PIONEER DVD-RW DVR-110, 1.22, max UDMA/66
[ 18.635231] ata2.00: limited to UDMA/33 due to 40-wire cable
[ 18.635234] ata2.01: limited to UDMA/33 due to 40-wire cable
[ 18.706813] usb 2-1: new low speed USB device using uhci_hcd and address 2
[ 18.798943] ata2.00: configured for UDMA/33
[ 18.23] usb 2-1: configuration #1 chosen from 1 choice
[ 18.970810] ata2.01: configured for UDMA/33
--- snip 
[ 18.972043] scsi 1:0:0:0: CD-ROM LITEON DVD-ROM LTD-165H CH0J
PQ: 0 ANSI: 5
[ 18.978903] scsi 1:0:1:0: CD-ROM PIONEER DVD-RW DVR-110 1.22
PQ: 0 ANSI: 5
--- snip 
[ 19.001417] Driver 'sd' needs updating - please use bus_type methods
--- snip 
[ 19.001682] sda:4Driver 'sr' needs updating - please use bus_type methods
--- snip 
[ 19.153587] sr0: scsi3-mmc drive: 48x/48x cd/rw xa/form2 cdda tray
[ 19.153592] Uniform CD-ROM driver Revision: 3.20
[ 19.153640] sr 1:0:0:0: Attached scsi CD-ROM sr0
[ 19.184639] sr1: scsi3-mmc drive: 40x/40x writer dvd-ram cd/rw xa/form2
cdda tray
[ 19.184718] sr 1:0:1:0: Attached scsi CD-ROM sr1
--- snip 

 It may be a possible workaround for some at the moment. (I saw in a
 previous comment Andy had tried this unsuccessfully, but I'd like to
 get feedback from others as well) If you can also comment on the
 version of the kernel you are running that would be great too. You
 can get this by doing 'cat /proc/version_signature'

Ubuntu 2.6.24-19.36-generic

 Next, I'd like to know if anyone has had the chance to confirm this
 is still an issue with the upcoming Intrepid Ibex 8.10 release.
 We'll want to make sure we have this fix resolved in the upcoming
 release first and then backport any necessary patches to Hardy if
 possible.  You can get the latest Alpha release of Intrepid (Alpha 3
 at the time of this posting) from http://www.ubuntu.com/testing .  It
 would be great if someone would be willing to test.  If the issue
 still exists under Intrepid please attach an updated full dmesg
 output after you've inserted a blank CD.

Do I need to run the second kernel in a VirtualBox VM? I have experience
building from Ibex source package in prevu for applications, and running
them, but never building a new kernel, let alone run it. If given a link
on how to do it, I am willing to try, because I want to see the back of
this bug.

Many thanks for your attention.

Chandra

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-08-01 Thread Leann Ogasawara
Hi Everyone,

One thing I'd be interested in is if people could test booting with the
all_generic_ide boot option.  It may be a possible workaround for some
at the moment.  (I saw in a previous comment Andy had tried this
unsuccessfully, but I'd like to get feedback from others as well)  If
you can also comment on the version of the kernel you are running that
would be great too.  You can get this by doing 'cat
/proc/version_signature'

Next, I'd like to know if anyone has had the chance to confirm this is still an 
issue with the upcoming Intrepid Ibex 8.10 release.  We'll want to make sure we 
have this fix resolved in the upcoming release first and then backport any 
necessary patches to Hardy if possible.  You can get the latest Alpha release 
of Intrepid (Alpha 3 at the time of this posting) from 
http://www.ubuntu.com/testing .  It would be great if someone would be willing 
to test.  If the issue still exists under Intrepid please attach an updated 
full dmesg output after you've inserted a blank CD.  
   
We really appreciate everyone's patience as we try to resolve this issue.  
Please let us know your results.  Thanks in advance.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-07-30 Thread R (Chandra) Chandrasekhar
I have reported similar behaviour in another Launchpad bug report. See:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/228624

and my report at

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/228624/comments/48

I repeat some of that info here:

hdparm -i /dev/scd1

gives

==
/dev/scd1:

 Model=PIONEER DVD-RW DVR-110 , FwRev=1.22 , SerialNo=
 Config={ Fixed Removeable DTR=5Mbs DTR10Mbs nonMagnetic }
 RawCHS=0/0/0, TrkSize=0, SectSize=0, ECCbytes=0
 BuffType=13395, BuffSize=64kB, MaxMultSect=0
 (maybe): CurCHS=0/0/0, CurSects=0, LBA=yes, LBAsects=0
 IORDY=on/off, tPIO={min:240,w/IORDY:120}, tDMA={min:120,rec:120}
 PIO modes: pio0 pio1 pio2 pio3 pio4
 DMA modes: mdma0 mdma1 mdma2
 UDMA modes: udma0 udma1 *udma2 udma3 udma4
 AdvancedPM=no
 Drive conforms to: Unspecified: ATA/ATAPI-2,3,4,5

 * signifies the current active mode
==

ps aux|grep addon-storage

gives

==
root  5600  0.0  0.1   3420  1140 ?SJul30   0:00 
hald-addon-storage: no polling on /dev/fd0 because it is explicitly disabled
root  5617  0.0  0.1   3420  1148 ?SJul30   0:00 
hald-addon-storage: polling /dev/sdc (every 2 sec)
root  5620  0.0  0.1   3420  1156 ?SJul30   0:00 
hald-addon-storage: polling /dev/scd0 (every 2 sec)
root  5623  0.0  0.1   3420  1160 ?SJul30   0:00 
hald-addon-storage: polling /dev/scd1 (every 2 sec)
chandra   6799  0.0  0.0   3008   756 pts/1R+   00:42   0:00 grep 
addon-storage
==

and

the tail of dmesg with a blank CD-R in the drive is:

==
[  590.465267] sr1: CDROM not ready.  Make sure there is a disc in the drive.
[  590.477516] sr1: CDROM not ready.  Make sure there is a disc in the drive.
[  603.758796] sr1: CDROM not ready.  Make sure there is a disc in the drive.
[  603.772636] sr1: CDROM not ready.  Make sure there is a disc in the drive.
[  717.377875] ata2.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
[  717.377892] ata2.01: cmd a0/00:00:00:00:00/00:00:00:00:00/b0 tag 0
[  717.377893]  cdb 1b 00 00 00 03 00 00 00  00 00 00 00 00 00 00 00
[  717.377895]  res 40/00:03:00:08:00/00:00:00:00:00/a0 Emask 0x4 
(timeout)
[  717.377898] ata2.01: status: { DRDY }
[  722.412225] ata2: port is slow to respond, please be patient (Status 0xd0)
[  727.390656] ata2: device not ready (errno=-16), forcing hardreset
[  727.390665] ata2: soft resetting link
[  732.580873] ata2: port is slow to respond, please be patient (Status 0x90)
[  737.395481] ata2: SRST failed (errno=-16)
[  737.395492] ata2: soft resetting link
[  738.044299] ata2.00: configured for UDMA/33
[  738.207340] ata2.01: configured for UDMA/33
[  738.207361] ata2: EH complete
[ 1530.500330] sr1: CDROM not ready.  Make sure there is a disc in the drive.
[ 1530.512764] sr1: CDROM not ready.  Make sure there is a disc in the drive.
==

Please note that a blank CD-R is in the drive in question.

Can someone suggest some workaround please?

I am happy to provide more diagnostic reports if told what to provide.

Thanks.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-07-30 Thread R (Chandra) Chandrasekhar
Perhaps this bug report is also relevant, at least to my case:

http://bugs.gentoo.org/show_bug.cgi?format=multipleid=217465

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-07-30 Thread Andy
Lets see.  This problem has existed in Hardy since the first Alpha.   It is 
still not fixed.
Reading and burning DVD media is unreliable in Ubuntu Hardy.  That is a fact.  
I don't think it will be fixed in Hardy. 
I think they are waiting to see if its fixed upstream or in Ibex.  I dont think 
the ability to read or burn
DVDs is a priority for the Ubuntu people.   I guess once you can browse the web 
then it works good enough.  
But hey its free and u didnt have to pay for it so why complain? 
I for one will not install Ubuntu Hardy on ANY more customers PCs until this 
FUNDAMENTAL problem is fixed.  
I am installing PClinuxOS which works fine.   And have installed it on 23 PCs 
so far none exhibit this problem.  
So I will keep doing that until the Ubuntu people decide to make this 
problem,.. (a problem that has existed for
several months), a priority.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-07-30 Thread Sebastien Bacher
could you troll somewhere else than on the bug tracker? the bug just
doesn't happen everywhere and it would be easier for somebody having the
issue to debug it but looks like you prefer to rant there

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-07-30 Thread tanager
Trolling or not, I certainly still have the problem and nothing I've
tried has worked. Maybe I'm not doing everything right, and maybe I'm
not a Linux geek that understands all the suggestions here - maybe I'm
not even savvy enough to provide the thread the reports and details
needed to help understand the bug (I've tried, though!) - but does that
mean a fix isn't merited? I hope Ubuntu developers didn't mean to imply
that only Linux geeks should utilize Ubuntu and the rest of us are out
of luck. I understand some folks have found workarounds, but I'm
guessing not everyone who uses Ubuntu is capable of debugging on their
own (I can't be the only one!!! I manage pretty well and it's all a
great learning experience but I seem to have hit my knowledge limit on
this one.)

I could be wrong, but the fact is that I did not have this problem under
any previous Ubuntu release, and have had it since upgrading to Hardy.
Logic suggests this is an issue with Hardy, as I have done nothing to my
machine other than install regular upgrades and updates from Ubuntu. I'm
otherwise very happy with Ubuntu and am just hoping this will not be an
issue in the next release.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-07-30 Thread Sebastien Bacher
nobody deny that this bug and the other 48659 bugs open in ubuntu should
be fixed, the team working on those is just small and that's a lot of
bugs, there is just a lot of different configurations, usecases,
softwares, etc around and it's not possible to work on everything
immediatly

it's understable that you and the other users who have hardware concerned by 
this are annoyed, as it's understable that 
users who have a videocard not working under ubuntu are annoyed or users who 
have a machine which doesn't boot, etc

Leann, is there any extra information which would be required there or
can the bug be confirmed now?

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-07-13 Thread Brendan
I have the same problem in that i can no longer access any media on
cdrom.  My hardware is still fine on windows.  But one thing to note is
that when i upgraded to Hardy (at release time), i was able to access a
music cd at least (didn't use any other feature from my dvd-rw).  Since
i apply all updated software on a regular basis, i can only presume
something broke this ability.  I can confirm i'm not able to mount any
data cdrom or dvdrom, and have similar output to commands as listed
above.

Noted above 2 x Pioneer models of DVD writers, mine is a Pioneer DVR-110
out of interest.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-07-13 Thread Arthur
seeing as the last person to follow had issues in their pioneer 110D dvd
writer, i had a 112D dvd writer that wasn't working, and i had not
updated the firmware for quite sometime (1.5years or so).  i swapped it
out to a windows machine just so i could update the firmware, after
doing so, reinstalled hardy and it worked once again for me with no
problems.  i had even bought a sata burner which wasn't necessary, since
i didn't expect this to work, but it did, for me, and that doesn't mean
thats the solution to all these problems.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-13 Thread reja
Same problem - reads cds and dvds fine, but when trying to record, it
will not recognize disc in cd/dvd drive. Worked fine in Gutsy, but this
problem started after upgrading to Hardy. Doesn't matter whether I use
Nautilus, Rhythmbox, Brasero, etc.

With blank in drive:

 *-cdrom
   description: DVD writer
   product: DVD-RW  DVR-108
   vendor: PIONEER
   physical id: 1
   bus info: [EMAIL PROTECTED]:0.0.0
   logical name: /dev/cdrom1
   logical name: /dev/dvd1
   logical name: /dev/scd0
   logical name: /dev/sr0
   version: 1.10
   capabilities: removable audio cd-r cd-rw dvd dvd-r
   configuration: ansiversion=5 status=open

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-13 Thread reja
I got Brasero to recognize and write to a cd by going into the Root file
system, then changing group permissions on /cdrom, /dev/cdrom1, and
/dev/cdrw1 to myself, then changed group Folder Access to: Create and
Delete Files. Don't know which one did the trick or if it was necessary
to change permissions on all three, but it worked for me. I haven't
tried it on any other burning software yet.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-12 Thread Martin Pitt
tanager: you have a different problem then; the DVD you inserted wasn't
blank, it already had an UDF file system. The problem seems to be that
it cannot be read properly (all the I/O errors), which might indicate a
hardware problem (cabling), or more likely a linux kernel bug if it
works fine under Windows.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-12 Thread Martin Pitt
Andy's logs show that hal cannot detect the media at all. If you do

  ps aux|grep addon-storage

do you see a process which looks like

  root  9689  0.0  0.0  24156  1272 ?S08:21   0:00 hald-
addon-storage: polling /dev/scd0 (every 2 sec)

?

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-12 Thread Andy
~$ ps -aux|grep addon-storage
Warning: bad ps syntax, perhaps a bogus '-'? See http://procps.sf.net/faq.html
root  4916  0.0  0.2   3420  1156 ?S06:39   0:00 
hald-addon-storage: polling /dev/scd0 (every 2 sec)
me5770  0.0  0.1   3008   772 pts/0R+   06:50   0:00 grep 
addon-storage

If I put a CD-rom Nautilus will pop-up with the contents of the CDROM
if I put a Data DVD or Movie DVD (unencrypted) it will do nothing.  
if I put a blank CD-ROM it will do nothing

The chipset is a Via chipset

If I mount a Data DVD i get 
~$ sudo mount /dev/dvd
mount: No medium found

I replace the cable with an 80 pin cable but no change

If I remove the DVD drive with the DVD in it and plug it into
the 2 gutsy boxes I have here and boot them up then every thing works.  
I plug it back into the Hardy box and it will not work.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-12 Thread tanager
Hm...Martin, this is a laptop. No cabling problems. I think I may have
had a CD in there instead of a DVD; both were brand new, blank media.
I can put in a DVD I've burned or a commercial movie, any CD I've put
anything on or a mass-produced music CD - and all is fine. It's the new,
blank media that won't work.

This drive not only worked fine under Windows, it worked fine under
Gutsy! At least as far as reading blank CD-ROMS and burning whatever I
wanted to them. I had not tried to burn or read DVDs yet.

Here's a thing: I ran dmesg | tail with a CD I'd put artwork on in the
drive. Still got the same I/O errors, just lost the UDF-fs errors. Yet
the CD is reading beautifully.

After the CD, I put the blank CD and the same DVD from before in and
got:

[EMAIL PROTECTED]:~$ dmesg | tail
[212982.279995] end_request: I/O error, dev sr0, sector 324
[212982.397254] end_request: I/O error, dev sr0, sector 320
[212982.471630] end_request: I/O error, dev sr0, sector 328
[212982.592213] end_request: I/O error, dev sr0, sector 332
[212982.684542] end_request: I/O error, dev sr0, sector 328
[212982.777976] end_request: I/O error, dev sr0, sector 336
[212982.896201] end_request: I/O error, dev sr0, sector 340
[212982.987377] end_request: I/O error, dev sr0, sector 336
[212983.119758] end_request: I/O error, dev sr0, sector 344
[212983.239757] end_request: I/O error, dev sr0, sector 344

Note the lack of UDF-fs again? But those errors were there the first
time I ran the command on this same blank media!

Anything else I should try?

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-10 Thread Sebastien Bacher
there is no disc listed in those logs which confirming an hal or linux
issue

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-10 Thread Martin Pitt
tanager, your lshal.log looks fine, you have a DVD drive with a
recognized DVD medium. What isn't working for you?

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-10 Thread Martin Pitt
So hal sees the drive and the capabilities, but does not detect the
(empty) volume. Unfortunately I cannot tell much more from the currently
existing information here.

If you insert a blank CD-ROM, wait a bit, and do dmesg | tail in a
terminal, can you please copypaste the output here? The only line that
should appear after inserting a blank DVD is

  [12993.587466] cdrom: This disc doesn't have any tracks I recognize!

(different timestamp at the front, of course).

Also, it would be helpful to watch what hal is detecting. Can you please
do the procedure on https://wiki.ubuntu.com/DebuggingHal and attach the
log? Then we can compare it with the output on a system where it works
(e. g. mine), see below.

For the record, I also have an ATAPI burner, and Hardy uses the SCSI
emulation.


- snip 
[10783]: 10:59:33.019 [D] addon-storage.c:542: Media insertion detected on 
/dev/scd0
10:59:33.020 [D] hald_dbus.c:1652: 
udi=/org/freedesktop/Hal/devices/storage_model_DVDRAM_GSA_4163B, 
key=storage.removable.media_available
10:59:33.023 [I] hald_dbus.c:3052: entering, local_interface=1
10:59:33.023 [D] hald_dbus.c:3061: 
udi=/org/freedesktop/Hal/devices/storage_model_DVDRAM_GSA_4163B
10:59:33.023 [I] blockdev.c:1674: blockdev_rescan_device: 
udi=/org/freedesktop/Hal/devices/storage_model_DVDRAM_GSA_4163B
Run started hald-probe-storage (2) (0) 
!  full path is '/usr/lib/hal/hald-probe-storage', program_dir is '/usr/lib/hal'
woohoo
[10785]: 10:59:33.025 [D] probe-storage.c:155: Doing probe-storage for 
/dev/scd0 (bus scsi) (drive_type cdrom) 
(udi=/org/freedesktop/Hal/devices/storage_model_DVDRAM_GSA_4163B) 
(--only-check-for-fs==1)
[10785]: 10:59:33.025 [D] probe-storage.c:163: Doing open (/dev/scd0, 
O_RDONLY | O_NONBLOCK)
[10785]: 10:59:33.027 [D] probe-storage.c:169: Returned from open(2)
[10785]: 10:59:33.033 [D] probe-storage.c:310: Checking for optical disc on 
/dev/scd0
[10785]: 10:59:33.033 [D] probe-storage.c:318: Doing open (/dev/scd0, 
O_RDONLY | O_NONBLOCK | O_EXCL)
[10785]: 10:59:33.036 [D] probe-storage.c:330: Open failed - Device Busy
[10785]: 10:59:33.136 [D] probe-storage.c:334: Attempting open w/ O_EXCL again
[10785]: 10:59:33.138 [D] probe-storage.c:348: PROBE HAS EXCLUSIVE LOCK ON CDROM
[10785]: 10:59:33.141 [D] probe-storage.c:390: media size = 2048
[10785]: 10:59:33.142 [D] probe-storage.c:398: PROBE CLOSED LOCK ON CDROM
10:59:33.142 [I] hald_dbus.c:1342: storage.cdrom.read_speed - 13850
10:59:33.142 [I] hald_dbus.c:1342: storage.cdrom.write_speed - 11080
10:59:33.143 [I] hald_dbus.c:1320:  strlist elem storage.cdrom.write_speeds - 
11080
10:59:33.143 [I] hald_dbus.c:1320:  strlist elem storage.cdrom.write_speeds - 
5540
10:59:33.143 [I] hald_dbus.c:1366: storage.removable.media_available - True
10:59:33.143 [I] hald_dbus.c:1350: storage.removable.media_size - 2048
pid 10785: rc=2 signaled=0: /usr/lib/hal/hald-probe-storage
10:59:33.151 [I] blockdev.c:1630: hald-probe-storage --only-check-for-media 
returned 2 (exit_type=0)
10:59:33.151 [I] blockdev.c:1646: Media insertion detected with file system on 
main block device; synthesizing hotplug add
10:59:33.151 [I] osspec.c:966: hal_util_find_known_parent: 
'/sys/block/sr0/fakevolume'-'/sys/block/sr0'
10:59:33.151 [I] blockdev.c:874: block_add: 
sysfs_path=/sys/block/sr0/fakevolume dev=/dev/scd0 is_part=0, parent=0x006bed20
10:59:33.151 [I] blockdev.c:882: Handling /dev/scd0 as fakevolume - 
sysfs_path_real=(null)
Run started hald-probe-volume (2) (0) 
!  full path is '/usr/lib/hal/hald-probe-volume', program_dir is '/usr/lib/hal'
[10786]: 10:59:33.154 [D] probe-volume.c:379: Doing probe-volume for /dev/scd0

[10786]: 10:59:33.165 [D] probe-volume.c:390: volume.block_size = 2048
[10786]: 10:59:33.165 [D] probe-volume.c:394: volume.size = 2048
[10786]: 10:59:33.171 [D] probe-volume.c:445: Disc in /dev/scd0 probably blank
[10786]: 10:59:33.175 [D] probe-volume.c:471: get_disc_type returned 0x1b
[10786]: 10:59:33.178 [D] probe-volume.c:542: volume.disc.capacity = 4700372992
10:59:33.185 [I] hald_dbus.c:1342: volume.block_size - 2048
10:59:33.185 [I] hald_dbus.c:1350: volume.size - 2048
10:59:33.185 [I] hald_dbus.c:1334: volume.disc.type - unknown
10:59:33.185 [I] hald_dbus.c:1366: volume.disc.has_audio - False
10:59:33.185 [I] hald_dbus.c:1366: volume.disc.has_data - False
10:59:33.185 [I] hald_dbus.c:1366: volume.disc.is_blank - False
10:59:33.185 [I] hald_dbus.c:1366: volume.disc.is_appendable - False
10:59:33.185 [I] hald_dbus.c:1366: volume.disc.is_rewritable - False
10:59:33.185 [I] hald_dbus.c:1366: volume.disc.is_blank - True
10:59:33.185 [I] hald_dbus.c:1342: volume.block_size - 0
10:59:33.185 [I] hald_dbus.c:1334: volume.disc.type - dvd_plus_r
10:59:33.185 [I] hald_dbus.c:1350: volume.disc.capacity - 4700372992
pid 10786: rc=0 signaled=0: /usr/lib/hal/hald-probe-volume
10:59:33.188 [I] blockdev.c:387: entering; exit_type=0, return_code=0
10:59:33.191 [I] blockdev.c:141: Add callouts completed 

[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-10 Thread tanager
What isn't working is that the volume can never mount a blank CD or
DVD!!! I have never seen:

cdrom: This disc doesn't have any tracks I recognize!

Here's what you requested:

[EMAIL PROTECTED]:~$ dmesg | tail
[222686.052597] end_request: I/O error, dev sr0, sector 320
[222686.105872] end_request: I/O error, dev sr0, sector 328
[222686.186495] end_request: I/O error, dev sr0, sector 328
[222686.247761] end_request: I/O error, dev sr0, sector 336
[111256.417965] end_request: I/O error, dev sr0, sector 340
[111256.565744] end_request: I/O error, dev sr0, sector 336
[111256.715285] end_request: I/O error, dev sr0, sector 344
[111256.887019] end_request: I/O error, dev sr0, sector 344
[222814.647556] UDF-fs: Partition marked readonly; forcing readonly mount
[111320.513102] UDF-fs INFO UDF 0.9.8.1 (2004/29/09) Mounting volume 'BECKET', 
timestamp 2007/03/31 04:45 (1f10)

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-10 Thread tanager
I amend: cdrecord seems to work, or look as if it will work. I have not
tried Brasero. It is, as many have said, Nautilus that never sees media.
Nor can I open the drive with blank media in it from the file browser.
No media in the drive

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-10 Thread Andy
hal.log inserted blank and data dvd.

** Attachment added: hal.log
   http://launchpadlibrarian.net/15187645/hal.log

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-10 Thread Andy
Kern.log

Jun  9 11:47:02 ubuntu060608 kernel: [   73.815990] eth1: no IPv6 routers 
present
Jun  9 11:52:26 ubuntu060608 kernel: [  397.425860] UDF-fs: No VRS found
Jun  9 11:52:26 ubuntu060608 kernel: [  397.452243] ISO 9660 Extensions: 
Microsoft Joliet Level 3
Jun  9 11:52:26 ubuntu060608 kernel: [  397.488318] ISO 9660 Extensions: 
RRIP_1991A
Jun  9 12:08:43 ubuntu060608 kernel: [ 1374.318615] UDF-fs: No VRS found
Jun  9 12:08:43 ubuntu060608 kernel: [ 1374.349202] ISO 9660 Extensions: 
Microsoft Joliet Level 3
Jun  9 12:08:43 ubuntu060608 kernel: [ 1374.390843] ISO 9660 Extensions: 
RRIP_1991A


** Attachment added: kern.log
   http://launchpadlibrarian.net/15187683/kern.log

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-10 Thread Andy
new lshal.txt (debug)

** Attachment added: lshal.txt
   http://launchpadlibrarian.net/15187692/lshal.txt

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-09 Thread Sebastien Bacher
the comments indicate the issue is not a nautilus-cd-burner one

** Changed in: nautilus-cd-burner (Ubuntu)
   Importance: Undecided = Low
   Status: New = Invalid

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-09 Thread Sebastien Bacher
could everybody having the issue attach an lshal log and look if syslog
has errors when trying to read or burn a cd or dvd?

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Re: [Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-09 Thread Jamie Lokier
Sebastien Bacher wrote:
 the comments indicate the issue is not a nautilus-cd-burner one

I disagree.  Which comments?

The comment from me indicates that it's exactly nautilus-cd-burner.

Other burning programs work: Brasero, cdrecord, etc.  (Apart from
Brasero getting confused at the end, trying to eject twice.)

In particular, the only reason I noticed this after upgrading to Hardy
is because the upgrade fails to change the default burning software
properly.  It still runs nautilus-cd-burner, while new Hardy installs
will use Brasero, and that works.

Also, why have you changed the bug status to INVALID?  The bug is
still present.  The hardware is fine - it works with other versions of
Ubuntu and with other OSes.  It's clearly a software problem, in
Hardy.  And it shows up in nautilus-cd-burner and not other burning
apps.

-- Jamie

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-09 Thread Sebastien Bacher
 The comment from me indicates that it's exactly nautilus-cd-burner.

could you insert a blank media in the drive, run lshal and attach the
log to the bug rather than make assumptions on the issue? the
description seems to indicate that the is_blank hal properties is not
correctly set which would be an hal or linux issue, other softwares
would be working if they try recording anyway or look to the disc
informations using some other way, note that the bug is not closed, only
the nautilus-cd-burner entry has been marked invalid because the bug is
not due to this one

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-09 Thread Andy
Here is my lshal with a black DVD in the drive.

** Attachment added: lshal-blankdvd.txt
   http://launchpadlibrarian.net/15149851/lshal-blankdvd.txt

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-09 Thread Andy
Here is my lshal with a DATA DVD in the drive that was burned on this system 
with Gutsy right before it was wiped for a fresh install.

here is what happens when I try to mount the data DVD on the command
line

$sudo mount -t udf /dev/dvd /media/cdrom0/
mount: No medium found

~$ sudo mount /dev/dvd
mount: No medium found

sudo mount /dev/dvdrw
mount: No medium found

And when I tried the modules posted here 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/213639
the via82cxxx.ko loaded ok but same results.  I did notice 
this in the log files when i had those modules loaded.  
syslog:Jun  9 11:24:15 ubuntu060608 kernel: [39459.478003] hdc: error code: 
0x70  sense_key: 0x02  asc: 0x30  ascq: 0x00
syslog:Jun  9 11:24:15 ubuntu060608 kernel: [39459.479226] hdc: error code: 
0x70  sense_key: 0x02  asc: 0x30  ascq: 0x00
syslog:Jun  9 11:24:15 ubuntu060608 kernel: [39459.479814] hdc: error code: 
0x70  sense_key: 0x02  asc: 0x30  ascq: 0x00

No errors in dmesg or any log files with the default Hardy install fully 
updated to 2.6.24-19.
only when the modules are switched to the older ones do I get any kernel 
errors.  


** Attachment added: lshal-gutsyburned-datadvd.txt
   http://launchpadlibrarian.net/15150794/lshal-gutsyburned-datadvd.txt

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-09 Thread Andy
Oh one more thing. 
I tried the all_generic_ide=1  Made no difference
Tried pollirq  Made no difference
I also switched from 40pin to 80pin cable.  Made no difference.  

here is a hdparm info on the drive

===
$ sudo hdparm -i /dev/dvd

/dev/dvd:

 Model=OPTORITEDVD RW DD1205   , FwRev=100e, SerialNo=  
  
 Config={ Removeable DTR=5Mbs DTR10Mbs nonMagnetic }
 RawCHS=0/0/0, TrkSize=0, SectSize=0, ECCbytes=0
 BuffType=unknown, BuffSize=1024kB, MaxMultSect=0
 (maybe): CurCHS=0/0/0, CurSects=0, LBA=yes, LBAsects=0
 IORDY=on/off, tPIO={min:383,w/IORDY:120}, tDMA={min:120,rec:120}
 PIO modes:  pio0 pio1 pio2 pio3 pio4 
 DMA modes:  sdma0 sdma1 sdma2 mdma0 mdma1 mdma2 
 UDMA modes: udma0 udma1 *udma2 
 AdvancedPM=no

 * signifies the current active mode
==

This drive was used to install Hardy on this system from the Hardy CD-ROM.
This system had Gutsy on it and it was backed up to DVD burned by this drive
on this system then wiped and installed a fresh installation of Hardy with this 
drive.  
In Hardy it will only mount data and music CD-ROMS.  No dvd media data or movies
can be mounted on this system since Hardy was installed.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-09 Thread tanager
Here is my lshal log, with blank DVD in the drive.

** Attachment added: lshal.log
   http://launchpadlibrarian.net/15159941/lshal.log

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-08 Thread Arthur
This is a serious bug.  It doesn't work in Hardy, but with the same
hardware, works in Gutsy.  I hate to be mean, and I dont think I am by
saying this, but if Ubuntu wants to compete with windows its really got
to avoid these kind of bugs.  If a person only has two machines, Hardy
doesn't work for burning, but windows always will.  I can see how this
bug would effect people Hardy users who have deployed in businesses.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-08 Thread Sebastien Bacher
it's easier for microsoft, all the vendors make sure their hardware is
correctly supported but the work has to do the other way around under
linux, and it's not easy for the coders to have all the harwares
available to make sure everything is working correctly

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-08 Thread Sebastien Bacher
note that the issue is not likely a nautilus-cd-burner one

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-08 Thread tanager
uh, that would be BLANK media...lol

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-08 Thread tanager
Sebastien, whether it works for Microsoft or not shouldn't matter.
Recognizing black media worked in Gutsy, and the fact that the problem
persists in Hardy - released in April - is pretty bad. I have to dump
work on flash drives and go to my Mac to burn DVDs, and it's a pain.
Considering there is nothing new in Hardy that's adding noticeable value
to my system, this one bug is a severe functionality setback (for me, at
least!)

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-08 Thread Sebastien Bacher
right, I don't discuss that's an issue, just explaining that making sure
that things still work on hardware you don't have is not easy

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-08 Thread Arthur
for what its worth, my failing hardware is a Pioneer 112D DVDR.  its an
ATAPI device.  and the problem I am having is the same problem all of
the people here have explained, which is perfectly good blank dvd's
(haven't tried cd's) do not get recognized.  blank dvd's are all i have.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-08 Thread Arthur
for me failing hardware, sudo hdparm -l /dev/cdrom

sudo hdparm -I /dev/cdrom
sudo: cannot get working directory
[sudo] password for me: 

/dev/cdrom:

ATAPI CD-ROM, with removable media
Model Number:   PIONEER DVD-RW  DVR-112D
Serial Number:  GCDP346786WL   
Firmware Revision:  1.15
Standards:
Likely used CD-ROM ATAPI-1
Configuration:
DRQ response: 50us.
Packet size: 12 bytes
Capabilities:
LBA, IORDY(can be disabled)
Buffer size: 64.0kB
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 *udma4 
 Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4 
 Cycle time: no flow control=240ns  IORDY flow control=120ns
Commands/features:
Enabled Supported:
   *Power Management feature set
   *PACKET command feature set
   *DEVICE_RESET command
HW reset results:
CBLID- above Vih
Device num = 0 determined by the jumper

_

for my failing hardware sudo lshw -C disk

 *-cdrom 
   description: DVD writer
   product: DVD-RW  DVR-112D
   vendor: PIONEER
   physical id: 0.0.0
   bus info: [EMAIL PROTECTED]:0.0.0
   logical name: /dev/cdrom
   logical name: /dev/dvd
   logical name: /dev/scd0
   logical name: /dev/sr0
   version: 1.15
   capabilities: removable audio cd-r cd-rw dvd dvd-r
   configuration: ansiversion=5 status=ready
 *-medium
  physical id: 0
  logical name: /dev/cdrom

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-08 Thread Andy
Will somebody at PLEASE fix this problem.   I have several PCs and Laptops that 
continue to 
exhibit this issue and they also refuse to read any data or movie DVDs.  The 
drives are combo cdrw dvdrw drives and will only read burned CDs.This is a 
CRITICAL issue and all the PCs worked perfectly fine in Ubuntu 7.10 (Gutsy)   
Why are we having this problem now with hardware that used to work suddenly 
does not and no one seems to realize how *CRITICAL* this is.  This is a MAJOR 
bug and its a problem with the KERNEL failure to read DVDs and blank media.
To summarize :
Many DVDrw drives will only read CDROMs
They will not read data or movie DVDs nor any blank media.  
This problem is at the kernel level 
These devices worked without problems in gutsy. 

$ sudo mount -t udf /dev/cdrom /media/cdrom0
mount: No medium found

this problem manifest as several different bug reports with a plethora of 
different 
suggestions to try such as 
==
https://bugs.launchpad.net/ubuntu/+bug/228624
https://bugs.launchpad.net/ubuntu/+source/gnome-volume-manager/+bug/218834

Try to recheck if you did boot with the all_generic_ide=1
Other workarounds could be:
1. Booting with irqpoll.
2. Trying to use the 2.6.24-12 kernel.
3. Someone said that he got a better umda cable and now his drive speed was 
properly seen as udma2.
===

I hate to be harsh here but it has been 2 months since Hardy was
released with a bug that should have never been released and yet this is
not fixed.   With ever release of ubuntu there are massive show stopping
bugs that really turn people off.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-08 Thread Arthur
2 months without a fix is too serious of a bug for me for people to not fix.  
i'm going back to gutsy.  i do not have the luxury of transferring my isos to a 
different computer to be burned.  
i notice that all the people who have commented here, none of them have sata 
drives.  i'm considering asking around if people have a fully updated hardy box 
and with a working sata burner, because i might be willing to upgrade to a 
newer burner just so this will work.  if it does, its still no excuse for this 
problem not to be fixed.  hardy was released by ubuntu with the intention of 
being adopted by businesses and with this fatal flaw, something as everyday 
task of atapi media not being detected, it sure is awful.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-06-06 Thread Mike Perrin
I had a similar problem in 8.04 with a Plextor PX-W2410TA CD burner
manufactured in October 2001. Nautilus would not recognize a blank CD. I
could burn using either CD/DVD creator or Brasero, but Brasero produced
a could not eject error. This drive was working perfectly with 6.10.
The workaround was to replace it with a Memorex MRX523252AJI
manufactured in 2004.

Perhaps this has something to do with 8.04 using the /dev/scd0 driver
instead of /dev/hdc as in 6.10?

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-05-28 Thread Leann Ogasawara
** Changed in: nautilus-cd-burner (Ubuntu)
Sourcepackagename: linux = nautilus-cd-burner
   Status: Incomplete = New

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-05-23 Thread tanager
Just want to add: I'm having the same problem. I haven't tried the
command line yet - and I didn't have this issue with Gutsy.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-05-13 Thread Mark Weaver
For me, this turned out to be a hardware issue with the drive (would
read/write dvds but not cds), so sorry for the noise.

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-05-13 Thread Jamie Lokier
Hi Leann,

(Bit annoyed because I just wrote a long answer, then hit Control-W by
accident in Firefox and it's lost...)

I tried these methods today:

1. Insert a blank CD-R in the drive.  Nothing happens.  I'm expecting it
to pop up a dialog asking what I want to do, or to show an icon for the
blank CD-R on the Nautilus desktop, but neither happens.

2. With a blank CD-R in the drive, in Nautilus I double-click on a .iso
file.  Or right-click and select Open with CD/DVD Creator.  It shows a
dialog for the drive selection (DVD_RW ND-6750A) and write speed
(Maximum possible).  I click the Write button, and a dialog appears with
a progress bar.  Then another dialog appears saying Insert a rewritable
or blank disc.  There is one already so I click OK, and it just
reappears.  I eject the disc and insert it, or another one, and it does
the same.  No way past this.

3. Same as 2 with no blank CD-R in the drive to start with.  Same
results.

4. Using cdrecord  -v file.iso from the command line, it detects the
CD-R with details and writes successfully.

5. In Nautilus I right-click on a .iso file and select Open with
Brasero Disc Burning.  This pops a dialog which clearly detects the
type of CD-R inserted which is promising.

The first time I clicked the Burn button, it failed.  But this was
because I still had a CD/DVD Creator stuck in that insert disc loop
open (buried under other windows).  Not surprising, but the error
message from Brasero was obscure and unhelpful: I thought Brasero wasn't
also able to write discs because of it.  It would be much better to say
the drive is in use by another application.

After clearing that up, I started again.  This time Brasero wrote the
disc successfully, then ejected it, but didn't finish.  Instead it
popped up a dialog saying Error while burning: the media in DVD_RW ND-
6750A can't be ejected.  The saved log is attached in brasero-
session.log.

In all of this, there's no dmesg or /var/log/kern.log output.


Things noticed:

a. Disc writing does work, but the default burning app after upgrade
from Gutsy, CD/DVD Creator (nautilus-cd-burner) doesn't work.  I tried
it from the command line too; there's no output to give a clue about the
errors.

b. The dialog popping up on inserting a blank disc asking if you want to
make a new CD, or the blank disc icon (I forget which one happens on
Gutsy) aren't happening.

c. Even though I can right-click a .iso file and select Brasero, when I
want to make a disc from individual files, I'll use the Nautilus
Places menu and it only offers CD/DVD Creator.  It's a Nautilus file
browser where you can put files to prepare a data disc, then click to
burn the disc.  I didn't find any way to change this to use Brasero (see
below).

e. Brasero (from a .iso file only) writes ok but finishes with an error.
It's messages are unhelpful when there's a problem (other app locked the
drive device, or Brasero confused about ejecting).

f. Brasero found the drive device locked when there were CD/DVD creators
stuck in the background, but that didn't stop cdrecord from the command
line from working.

g. Later, trying Brasero on a burned CD-R (one it made earlier) says
data can be appended to the medium on the main dialog.  But it doesn't
offer any way to do that: the Burn button is grayed out.  Why does it
say data can be appended?  If it can, why is there no (apparent) way to
do it?  That's misleading.  Also, shouldn't a freshly burned CD-R be
session-closed normally so it can't be appended to?  I haven't changed
any of Brasero's options.


Trying to make Brasero the default burner app:

1. I see nothing in System/Preferences/Removable Drives and Media or
System/Preferences/Preferred Applications to change the default to
Brasero.  (And Removable Drives and Media has _no_ options about
removable media  just Cameras, PDAs, Keyboards etc. what does
keyboards have to do with removable drives or media???!!!)

2. After much thinking, I found the options to manage removable media
are found by opening a directory in Nautilus (something I never do so it
took some guesswork), going to Edit/Preferences, going to the Media tab,
and then systematically going through each of the selections in Other
Media/Type (Blank Blu-Ray disc etc.) and for each one, changing the
default to Brasero.

3. That is a silly place to put those options when there is a
Preferences/Removable Drives and Media which doesn't have them.
Equally, there is Preferences/Preferred Applications which has a
multimedia tab, that would make sense too.  Who would think of looking
in Nautilus preferences to change the apps used with CD writers?  It's
not obviously a Nautilus thing.  No problem if it's a duplicate of
System/Preferences/..., but being the only place is obscure.

4. It's also unfortunate that you have to systematically go through each
blank disc type and change the action for each separately, but not too
bad.  But what happens when a new disc type comes out and it's added to
Nautilus?  

[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-05-03 Thread drumour
Not quite same here had no problem in Gutsy but with Hardy on 2 similar pc's 
both running 8.04 and patched up to date. When I insert a blank dvd or cd 
nothing happens. If I try and burn using Brasero for e.g. it reports no disc 
in drive.
fstab gives following for cd/dvd:
/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0

other commands tried and their results:

1) with blank dvd in drive: sudo mount /dev/scd0 /media/cdrom0
mount: No medium found

2) with blank dvd in drive: sudo lshw -C disk
*-cdrom
description: DVD writer
product: DVD+-RW ND-3570A
vendor: Optiarc
physical id: 0.0.0
bus info: [EMAIL PROTECTED]:0.0.0
logical name: /dev/cdrom
logical name: /dev/dvd
logical name: /dev/scd0
logical name: /dev/sr0
version: 104B
serial: [Optiarc DVD+-RW ND-3570A104B06031000
capabilities: removable audio cd-r cd-rw dvd dvd-r
configuration: ansiversion=5 status=open

3) with blank dvd in drive:/usr/lib/nautilus-cd-burner/list_cddrives
Drive:
name: DVD+-RW ND-3570A
device: /dev/scd0
door: open
type: CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+R DL, DVD+RW, CD, DVD
is mounted: FALSE
max read speed: 8467 KiB/s (CD 56.4x, DVD 6.2x)
max write speed: 8467 KiB/s (CD 56.4x, DVD 6.2x)
write speeds: 8467 KiB/s (CD 56.4x, DVD 6.2x)
7056 KiB/s (CD 47.0x, DVD 5.2x)
5645 KiB/s (CD 37.6x, DVD 4.1x)
4234 KiB/s (CD 28.2x, DVD 3.1x)
2822 KiB/s (CD 18.8x, DVD 2.0x)
1411 KiB/s (CD 9.4x, DVD 1.0x)

Media:
label: ''
type: Couldn't open media
is writable: FALSE
is appendable: FALSE
capacity: Could not be determined
size: Could not be determined

4) hdparm -I /dev/scd0

/dev/scd0:
 HDIO_DRIVE_CMD(identify) failed: Permission denied
[EMAIL PROTECTED]:~$ sudo hdparm -I /dev/scd0

/dev/scd0:

ATAPI CD-ROM, with removable media
Model Number:   Optiarc DVD+/-RW ND-3570A   
Serial Number:  
Firmware Revision:  104B
Standards:
Likely used CD-ROM ATAPI-1
Configuration:
DRQ response: 3ms.
Packet size: 12 bytes
Capabilities:
LBA, IORDY(cannot be disabled)
DMA: mdma0 mdma1 mdma2 udma0 udma1 *udma2 
 Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4 
 Cycle time: no flow control=120ns  IORDY flow control


5) the eject and eject -t command work but eject -t takes longer than normal to 
complete

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-04-28 Thread Leann Ogasawara
Hi Jamie,

Can you comment what application you are using to burn your CD/DVD's?
Can you also attach your entire 'dmesg' output after you've attempt to
burn a CD/DVD.  Thanks.

** Changed in: linux (Ubuntu)
   Status: New = Incomplete

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-04-28 Thread Mark Weaver
same here.  cd burning software:

nautilius-cd-burner/k3b gives  insert a blank or rewriteable disk/no media 
present
cd_info reports no_disc.  

booting 2.6.22-14-generic with current hardy userspace gives the same
results.

hdparm -I /dev/scd0

ATAPI CD-ROM, with removable media
Model Number:   PIONEER DVD+/-RW DR-K17Y
Serial Number:  GBDL024510WL   
Firmware Revision:  0.94
Standards:
Likely used CD-ROM ATAPI-1
Configuration:
DRQ response: 50us.
Packet size: 12 bytes
Capabilities:
LBA, IORDY(can be disabled)
Buffer size: 64.0kB
DMA: mdma0 mdma1 mdma2 udma0 udma1 *udma2 
 Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4 
 Cycle time: no flow control=240ns  IORDY flow control=120ns
Commands/features:
Enabled Supported:
   *Power Management feature set
   *PACKET command feature set
   *DEVICE_RESET command
HW reset results:
CBLID- above Vih
Device num = 0 determined by the jumper

I don't have windows on this machine but the CD that was not detected
correctly I transferred to another machine and the cd can be written to
successfully.   I had no problem burning cds with gutsy using k3b.

on running cdinfo, dmesg says

Apr 29 00:17:25 alfred kernel: [  530.131564] sr0: CDROM not ready.
Make sure there is a disc in the drive.

(and
[EMAIL PROTECTED]:~$ ls -l /dev/sr0
lrwxrwxrwx 1 root root 4 2008-04-28 23:55 /dev/sr0 - scd0
)

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-04-25 Thread James Westby
** Changed in: nautilus (Ubuntu)
Sourcepackagename: None = nautilus

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[Bug 220957] Re: Fails to see blank CD/DVDs for writing

2008-04-25 Thread Pedro Villavicencio
** Changed in: linux (Ubuntu)
Sourcepackagename: nautilus = linux

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