Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-11 Thread Paul Houle
  On 10/7/2010 11:30 PM, MZMcBride wrote:
 Given that Wikimedia already employs a number of contractors who don't work
 full-time, I think the fact that this position would be full-time is really
 odd.
 Damn,  I thought the too many Indians and not enough Chiefs 
problem was just something we faced in hick towns in the U.S.

 This job isn't really a development job,  it seems to be something 
between a project management and product management job.  Someone like 
this ought to have some insight into software,  but the real challenge 
is going to be herding cats.

 I don't see this as an entry-level job,  but it seems that 
everybody in the biz only wants to hire entry-level people who'll work 
70 hours a week for rice and beans and get thrown away when they start 
asking for health insurance.

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-11 Thread Aryeh Gregor
On Mon, Oct 11, 2010 at 10:30 AM, Paul Houle p...@ontology2.com wrote:
     I don't see this as an entry-level job,  but it seems that
 everybody in the biz only wants to hire entry-level people who'll work
 70 hours a week for rice and beans and get thrown away when they start
 asking for health insurance.

Bug triaging, like QA, is something where you really want a talented
person doing it, but where talented people usually don't want to do
it.  It's boring and repetitive, and in the case of bug triaging you
have to deal with a lot of idiots and probably aren't allowed to yell
at them.  So it's most likely an entry-level job -- someone with
experience probably will want to do actual programming or something.


On a somewhat random side note, I hope we won't encourage the
bugmeister to close bugs.  Valid bugs or enhancement requests that no
one is likely to fix in the foreseeable future should be left open, as
long as we'd theoretically accept a patch if someone submitted one and
got it reviewed.  Projects that close bugs as WONTFIX to mean We
don't think this is important enough to fix, or that pester reporters
every few months to ask if the problem is still present in hope that
they won't respond and the bug can be closed as No response from
reporter, annoy me intensely.  Healthy projects have lots of open
bugs, there's nothing wrong with that.

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-10 Thread Danese Cooper
Oh, I have plans for them if they have free time...believe me :-).

D

On 10/9/10 5:44 PM, Aryeh Gregor wrote:
 If we do hire a
 full-time person and that's really more than enough, so that every new
 bug filed gets a substantive response and is triaged and forwarded to
 the right people within one business day, and our only problem is what
 to tell the bugmeister to do with the rest of their time -- then
 that's a good problem to have!  Much better than hiring someone
 part-time and finding they can't keep up.



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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-09 Thread Gerard Meijssen
Hoi,
If I had anything to say about the importance of the existing back log, I
would have the WMF hire two full time people. This would show the importance
given to the contributions of volunteer developers. I can imagine that
working only on bugs is not that interesting to some. Once the two
bugmeisters are in maintenance mode there would be time for something else
as well. This kind of carrot is intended to be motivating.

The advantage of two people working as a bugmeister is that they can have
complementary skills. This would also improve the total quality of the
process.
Thanks,
   GerardM

On 9 October 2010 01:50, Platonides platoni...@gmail.com wrote:

 Chad wrote:
  On Fri, Oct 8, 2010 at 5:36 PM, Platonides platoni...@gmail.com wrote:
  +1
 
 
  I'm assuming you meant +1 to making it a FT position, but
  you didn't quote any text so I cannot be sure ;-)
 
  -Chad

 I didn't want to quote the full email ;)
 I agree that reviewing the thousands of open bugs* will take a lot of
 time. Although if it means the position should be full time would mostly
 depend on the importance given to the backlog.

 I agree with this mailing list being a proper place to discuss about the
 bugmeister position.
 After all, this is the people with which the bugmeister should work
 (tech staff + tech community).


 Neil wrote:
  I think he was trying to direct your concerns to where they would be
 heard by the right
  people and in the right context.

 Then the right people should be pointed to follow this thread (whoever
 they are, the CTO for a bugmeister position would have been a fair guess).
 On the other hand, if this bugmeister discussion was about the budget
 allocated to its salary instead of the work it has to do, I would move
 that to foundation-l not wikitech-l


 *Asking for new/reopen bugs in mediawiki component stops at 2700. There
 may be more.


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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-09 Thread Brandon Harris


On 10/8/10 4:30 AM, Gerard Meijssen wrote:

 PS there is no stream running nearby that can be used to clean out the
 stables

I love that there are people on this list who knows about the 12 
labors.  And yes, I think that the Stables is the best metaphor for what 
awaits.

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-09 Thread David Gerard
On 9 October 2010 08:02, Brandon Harris bhar...@wikimedia.org wrote:
 On 10/8/10 4:30 AM, Gerard Meijssen wrote:

 PS there is no stream running nearby that can be used to clean out the
 stables

        I love that there are people on this list who knows about the 12
 labors.


Wikipedians entering pub quizzes is just unfair to the other patrons.


- d.

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-09 Thread Aryeh Gregor
Original mail not sent to list, re-sending.  I hate e-mail.

On Fri, Oct 8, 2010 at 5:56 PM, Neil Kandalgaonkar ne...@wikimedia.org wrote:
 I don't think that Ryan was trying to shut you down... I think he was trying
 to direct your concerns to where they would be heard by the right people and
 in the right context.

 Realistically, the non-techie strategy and budget people are not going to
 follow wikitech-l.

Realistically, most of the non-administrative techie people are not
going to follow the strategy wiki.  I'd hope that it's techie
administrative people who decide whether a tech position should be
part-time or full-time, though, not non-techie administrative people.
(Are there techie strategy and budget people too, or are they all
non-techie?)

On Fri, Oct 8, 2010 at 5:58 PM, MZMcBride z...@mzmcbride.com wrote:
 Personally, I can't see it taking more than a few hours each week (and I say
 that as someone who's done a fair bit of bug triaging, assigning, and
 cleanup in this particular tracker).

I used to read all the bug mail up until a couple of years ago,
presumably when the volume was much lower, and I think I spent a few
hours a week handling a lot less than all the bugs.  If we do hire a
full-time person and that's really more than enough, so that every new
bug filed gets a substantive response and is triaged and forwarded to
the right people within one business day, and our only problem is what
to tell the bugmeister to do with the rest of their time -- then
that's a good problem to have!  Much better than hiring someone
part-time and finding they can't keep up.

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-08 Thread Roan Kattouw
2010/10/8 MZMcBride z...@mzmcbride.com:
 I don't see how the link you provided addresses the post you were replying
 to at all.

I think Ryan meant that the hiring a (full-time) Bugmeister was in the
annual plan.

Roan Kattouw (Catrope)

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-08 Thread Gerard Meijssen
Hoi,
It is not that odd when you consider the Herculean job that is awaiting the
bugmeister.
Thanks,
  Gerard

PS there is no stream running nearby that can be used to clean out the
stables

On 8 October 2010 05:30, MZMcBride z...@mzmcbride.com wrote:

 Rob Lanphier wrote:
  On Wed, Oct 6, 2010 at 3:38 PM, MZMcBride z...@mzmcbride.com wrote:
  Rob Lanphier wrote:
  I'd like to make everyone aware of this new open position:
  http://wikimediafoundation.org/wiki/Job_openings/Bugmeister
 
  Is the position intended to be full-time?
 
  Yup.

 Given that Wikimedia already employs a number of contractors who don't work
 full-time, I think the fact that this position would be full-time is really
 odd.

 MZMcBride



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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-08 Thread Ryan Lane
 It's in the strategic plan:


 http://wikimediafoundation.org/wiki/2010-2011_Annual_Plan_Questions_and_Answers

 I don't see how the link you provided addresses the post you were replying
 to at all.


As Roan pointed out, I was telling you that a full time Bugmeister was
in the annual plan, if you had bothered to click the link, and
searched for Bugmeister.

 If you'd like to discuss this, I think the strategy wiki is the right
 spot. Not wikitech-l.

 It's okay to advertise the position on wikitech-l, but not discuss it on
 wikitech-l? Okay. The strategy wiki is pretty much dead, so I guess I'll
 just move on.

Wikitech-l is for technical discussions. I'm not saying you *need* to
discuss this on strategy wiki, but this isn't this right place for it.
Maybe foundation-l? Let's keep this list on topic.

- Ryan

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-08 Thread Chad
I don't think its really that off topic, we've certainly done worse.

Plus, foundation-l is useless.

-Chad

On Oct 8, 2010 11:15 AM, Ryan Lane rlan...@gmail.com wrote:

 It's in the strategic plan:


 http://wikimediafoundation.org/wiki/2010-2011_Annual_Plan_Que...
As Roan pointed out, I was telling you that a full time Bugmeister was
in the annual plan, if you had bothered to click the link, and
searched for Bugmeister.


 If you'd like to discuss this, I think the strategy wiki is the right
 spot. Not wikitech-l.
...
Wikitech-l is for technical discussions. I'm not saying you *need* to
discuss this on strategy wiki, but this isn't this right place for it.
Maybe foundation-l? Let's keep this list on topic.

- Ryan


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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-08 Thread Aryeh Gregor
On Thu, Oct 7, 2010 at 11:30 PM, MZMcBride z...@mzmcbride.com wrote:
 Given that Wikimedia already employs a number of contractors who don't work
 full-time, I think the fact that this position would be full-time is really
 odd.

I think a full-time position is really needed here.  There are lots of
bugs filed, and it's not trivial to triage them, try to extract more
information from users, assign them to the right people, and make sure
those people fix them.  Plus, the bugmeister could actually fix some
of the bugs in their spare time.  Plenty of work for a full-time
position.

On Fri, Oct 8, 2010 at 1:37 AM, Ryan Lane rlan...@gmail.com wrote:
 If you'd like to discuss this, I think the strategy wiki is the right
 spot. Not wikitech-l.

Things should be discussed wherever there are the most interested,
informed people.  Developers are some of the people who are most
interested and informed about what resources are being allocated to
things like bug handling, so wikitech-l is a good place for a
discussion on this, IMO (although not the only legitimate place).

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-08 Thread Platonides
+1


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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-08 Thread Chad
On Fri, Oct 8, 2010 at 5:36 PM, Platonides platoni...@gmail.com wrote:
 +1


I'm assuming you meant +1 to making it a FT position, but
you didn't quote any text so I cannot be sure ;-)

-Chad

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-08 Thread Neil Kandalgaonkar
On 10/8/10 1:05 PM, Aryeh Gregor wrote:

 On Fri, Oct 8, 2010 at 1:37 AM, Ryan Lanerlan...@gmail.com  wrote:
 If you'd like to discuss this, I think the strategy wiki is the right
 spot. Not wikitech-l.

 Things should be discussed wherever there are the most interested,
 informed people.

I don't think that Ryan was trying to shut you down... I think he was 
trying to direct your concerns to where they would be heard by the right 
people and in the right context.

Realistically, the non-techie strategy and budget people are not going 
to follow wikitech-l.

Danese (and the rest of the WMF tech staffers) do read this list, but 
most of us think hiring someone local to SF is a good thing, so we're 
not the best people to be advocates for your point.

-- 
Neil Kandalgaonkar ne...@wikimedia.org

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-08 Thread MZMcBride
Ryan Lane wrote:
 It's in the strategic plan:
 
http://wikimediafoundation.org/wiki/2010-2011_Annual_Plan_Questions_and_Answers
 
 I don't see how the link you provided addresses the post you were replying
 to at all.
 
 As Roan pointed out, I was telling you that a full time Bugmeister was
 in the annual plan, if you had bothered to click the link, and
 searched for Bugmeister.

Please don't be snide and wrong at the same time. Pick one.

I don't see anything in that link (or in the related PDF) about a Bugmeister
position being full-time. (Though feel free to quote a specific section if
you think I've missed something.) As I said earlier, it's pretty common for
Wikimedia to hire folks on a non-full-time basis[1] (especially in tech
roles), which is why I found it odd that this particular position is
intended to be full-time.

Aryeh Gregor wrote:
 On Thu, Oct 7, 2010 at 11:30 PM, MZMcBride z...@mzmcbride.com wrote:
 Given that Wikimedia already employs a number of contractors who don't work
 full-time, I think the fact that this position would be full-time is really
 odd.
 
 I think a full-time position is really needed here.  There are lots of
 bugs filed, and it's not trivial to triage them, try to extract more
 information from users, assign them to the right people, and make sure
 those people fix them.  Plus, the bugmeister could actually fix some
 of the bugs in their spare time.  Plenty of work for a full-time
 position.

Personally, I can't see it taking more than a few hours each week (and I say
that as someone who's done a fair bit of bug triaging, assigning, and
cleanup in this particular tracker). Though I suppose it's likely that the
scope of the role would expand over time past Bugzilla.

From discussions with some of the people involved in creating this position,
it seems that Wikimedia is specifically looking for someone who _isn't_ a
(PHP) developer because that type of person would want to fix these bugs
themselves and there's a serious concern that a developer would very likely
quickly get bored with the job after a few weeks. That's my understanding,
at least.

MZMcBride

[1] http://meta.wikimedia.org/wiki/Wikimedia_Foundation_contractors



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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-08 Thread Platonides
Chad wrote:
 On Fri, Oct 8, 2010 at 5:36 PM, Platonides platoni...@gmail.com wrote:
 +1

 
 I'm assuming you meant +1 to making it a FT position, but
 you didn't quote any text so I cannot be sure ;-)
 
 -Chad

I didn't want to quote the full email ;)
I agree that reviewing the thousands of open bugs* will take a lot of
time. Although if it means the position should be full time would mostly
depend on the importance given to the backlog.

I agree with this mailing list being a proper place to discuss about the
bugmeister position.
After all, this is the people with which the bugmeister should work
(tech staff + tech community).


Neil wrote:
 I think he was trying to direct your concerns to where they would be heard by 
 the right 
 people and in the right context.

Then the right people should be pointed to follow this thread (whoever
they are, the CTO for a bugmeister position would have been a fair guess).
On the other hand, if this bugmeister discussion was about the budget
allocated to its salary instead of the work it has to do, I would move
that to foundation-l not wikitech-l


*Asking for new/reopen bugs in mediawiki component stops at 2700. There
may be more.


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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-07 Thread MZMcBride
Rob Lanphier wrote:
 On Wed, Oct 6, 2010 at 3:38 PM, MZMcBride z...@mzmcbride.com wrote:
 Rob Lanphier wrote:
 I'd like to make everyone aware of this new open position:
 http://wikimediafoundation.org/wiki/Job_openings/Bugmeister
 
 Is the position intended to be full-time?
 
 Yup.

Given that Wikimedia already employs a number of contractors who don't work
full-time, I think the fact that this position would be full-time is really
odd.

MZMcBride



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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-07 Thread Ryan Lane
 Given that Wikimedia already employs a number of contractors who don't work
 full-time, I think the fact that this position would be full-time is really
 odd.


It's in the strategic plan:

http://wikimediafoundation.org/wiki/2010-2011_Annual_Plan_Questions_and_Answers

If you'd like to discuss this, I think the strategy wiki is the right
spot. Not wikitech-l.

Respectfully,

Ryan Lane

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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-07 Thread MZMcBride
Ryan Lane wrote:
 Given that Wikimedia already employs a number of contractors who don't work
 full-time, I think the fact that this position would be full-time is really
 odd.
 
 
 It's in the strategic plan:
 
 
http://wikimediafoundation.org/wiki/2010-2011_Annual_Plan_Questions_and_Answers

I don't see how the link you provided addresses the post you were replying
to at all.

 If you'd like to discuss this, I think the strategy wiki is the right
 spot. Not wikitech-l.

It's okay to advertise the position on wikitech-l, but not discuss it on
wikitech-l? Okay. The strategy wiki is pretty much dead, so I guess I'll
just move on.

MZMcBride



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[Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-06 Thread Rob Lanphier
Hi everyone,

I'd like to make everyone aware of this new open position:
http://wikimediafoundation.org/wiki/Job_openings/Bugmeister

The goal for the person hired to this position is to sift through the many,
many bugs we have in Bugzilla, and surface the ones that are most important
for everyone to focus on.

We're looking for someone who understands our editing community and
developer community, and isn't intimidated by Bugzilla or its trappings.
 However, we're *not* looking for someone with 10+ years of development
experience.

We think this is a really good entry-level position for someone who is eager
to work with Wikimedia Foundation and is interested in the technical
problems, but isn't (yet) suited to be a developer or other more technical
role.  This position represents a great opportunity for someone interested
in learning the ropes here. That said, we want to make sure we hire someone
who is going to stick with it for a little while, rather than get bored
after a month or two and wander off to do something else.

We imagine this person is going to be responsible for running community
triage discussions, updating fields in Bugzilla, helping update our bug
filing documentation, and helping members from our editing community file
quality bug reports.  We want someone who really wants to do a fantastic job
with this for a year or two before moving on to other roles.

If you're interested, please apply! (and let me know that you did)  If
you're someone who hangs around on this mailing list, IRC, etc, please make
sure to point that out in your cover letter, along with the id you use
around these parts.

Rob
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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-06 Thread MZMcBride
Rob Lanphier wrote:
 I'd like to make everyone aware of this new open position:
 http://wikimediafoundation.org/wiki/Job_openings/Bugmeister

I edited that page yesterday. Two parts were unclear to me, though:

Is the position intended to be full-time? And are local candidates really
preferred?

MZMcBride



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Re: [Wikitech-l] Bugmeister opening at Wikimedia Foundation

2010-10-06 Thread Rob Lanphier
On Wed, Oct 6, 2010 at 3:38 PM, MZMcBride z...@mzmcbride.com wrote:
 Rob Lanphier wrote:
 I'd like to make everyone aware of this new open position:
 http://wikimediafoundation.org/wiki/Job_openings/Bugmeister

 I edited that page yesterday. Two parts were unclear to me, though:

 Is the position intended to be full-time?

Yup.

 And are local candidates really preferred?

All other things being equal, then having someone in the SF office
would be preferred to someone working remotely.  For an entry-level
job like this, it's pretty tough to learn the ropes of the job and
also learn everything necessary to be successful outside the main
office.  For a remote candidate to be considered, they'd pretty much
have to already be part of the community and have demonstrated that
they can do the job.

Rob

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