Re: Weird OAuth2 failure to refresh access token

2014-01-07 Thread Akil Burgess
:09:32 AM UTC-5, Akil Burgess wrote: Hi All, We've noticed a weird authentication error that was occurring on one of our application servers over the weekend. All of our *MutateJobService.mutate* API calls were failing with the error below across multiple accounts. The weird thing is all

Weird OAuth2 failure to refresh access token

2014-01-06 Thread Akil Burgess
? Similarly, why would the refresh only fail on one application instance and not others? Thanks! Akil Burgess An unhandled exception occurred. [Google.Api.Ads.Common.Lib.AdsOAuthException]: Failed to refresh access token. lt;!DOCTYPE HTML PUBLIC -//W3C//DTD HTML 4.01 Transitional//EN http://www.w3

CustomerSyncService Bug? FeedChangeData not returned when CampaignIds are specified in the CustomerSyncSelector

2013-10-25 Thread Akil Burgess
Hi All, I am seeing an issue where the CustomerSyncService only returns FeedChangeData changes when the CustomerSyncSelector contains no CampaignIds. The attached logs shows two CustomerSyncService get operations over the same dateTimeRange. In the first call, only feedIds are specified in

Re: Using CustomerSyncService for CampaignFeed and AdGroupBidModifier changes

2013-10-11 Thread Akil Burgess
, but I'll add this as a feature request for future versions of the API. Cheers, Anash P. Oommen, AdWords API Advisor. On Monday, July 8, 2013 2:22:02 PM UTC+5:30, Akil Burgess wrote: Hi All, We currently use the CustomerSyncService to keep our local database up-to-date with the latest

Re: MutateJobService returns CampaignError.DUPLICATE_CAMPAIGN_NAME errors when Campaigns were actually created successfully

2013-08-19 Thread Akil Burgess
Is there a possibility that those campaigns were already created before the MutateJobService call? Best, - Takeshi, AdWords API Team On Friday, August 16, 2013 7:39:14 PM UTC+9, Akil Burgess wrote: Hi All, We are seeing an issue where we are creating a set of Campaigns using

MutateJobService returns CampaignError.DUPLICATE_CAMPAIGN_NAME errors when Campaigns were actually created successfully

2013-08-16 Thread Akil Burgess
Hi All, We are seeing an issue where we are creating a set of Campaigns using the MutateJobService and some of the CampaignOperations report CampaignError.DUPLICATE_CAMPAIGN_NAME errors even though they are definitely unique names. The campaigns are still created even though an error is

AdGroupCriterionService Bug? - EntityNotFound.INVALID_ID for CriterionId that exists

2013-07-22 Thread Akil Burgess
Ids that are being said to be invalid. I have attached the soap logs for the mutate operation and the get operation below. Is this a bug in the AdGroupCriterionService or is there something wrong with our AdGroupCriterionOperation? Thanks! Akil Burgess -BEGIN API CALL

Using CustomerSyncService for CampaignFeed and AdGroupBidModifier changes

2013-07-08 Thread Akil Burgess
Hi All, We currently use the CustomerSyncService to keep our local database up-to-date with the latest changes in our AdWords accounts. Does the CustomerSyncService (or some new service) give detail information about changes to CampaignFeed associations or AdGroupBidModifiers? Thanks, Akil

Re: CustomerSyncService Bug? Service not returning added or deleted adExtensions

2013-03-21 Thread Akil Burgess
not possible to track the status externally. Best, - Takeshi On Friday, January 25, 2013 7:24:50 PM UTC+9, Akil Burgess wrote: Thanks Takeshi. Is there a way for me to track the status of the bug? -- Akil On Friday, January 25, 2013 9:07:34 AM UTC, Takeshi Hagikura (AdWords API Team

Re: Elevated error rates

2013-03-18 Thread Akil Burgess
I am also using v201209 and all requests to the AdWords API are either timing out or failing with an API_UNEXPECTED_INTERNAL_ERROR. On Monday, March 18, 2013 2:10:09 PM UTC, j.e.frank wrote: This morning starting around 9:00 Eastern we are receiving a high number of errors using the AdWords

Re: CustomerSyncService Bug? Service not returning added or deleted adExtensions

2013-01-25 Thread Akil Burgess
On Thursday, January 24, 2013 9:48:19 PM UTC+9, Akil Burgess wrote: Hi Takeshi, Thank you for your response. I have attached the logs for a campaignAdExtension mutate operation and then a subsequent CustomerSyncService get operation to this reply. Please let me know if I can provide anything else

Re: CustomerSyncService Bug? Service not returning added or deleted adExtensions

2013-01-24 Thread Akil Burgess
On Tuesday, January 22, 2013 1:56:32 AM UTC+9, Akil Burgess wrote: Hi All, The CustomerSyncService doesn't seem to be including addedAdExtensions or deletedAdExtensions data. I've performed several CampaignAdExtension updates (via the API and the AdWords web interface) in our test account

CustomerSyncService Bug? Service not returning added or deleted adExtensions

2013-01-21 Thread Akil Burgess
Hi All, The CustomerSyncService doesn't seem to be including addedAdExtensions or deletedAdExtensions data. I've performed several CampaignAdExtension updates (via the API and the AdWords web interface) in our test account and the CustomerSyncService does not show any of these changes. When I

AdWords Test Accounts showing in the AdWords web interface

2013-01-17 Thread Akil Burgess
Hi All, I recently set up two API test accounts but I am unsure as to whether they are actually set up as test accounts. The API Getting Started docs say: - Test Accounts are not visible in and not accessible via AdWords User Interface. - My Client Center (MCC) level calls, such as

Re: test account query

2013-01-15 Thread Akil Burgess
Hi Danial, I have the same problem as Chirag. We're still waiting for an email confirming that the test account is set up. Can you help? Thanks, Akil On Thursday, 3 January 2013 08:03:07 UTC, Danial Klimkin wrote: Hello Chirag, The Test Account CId you've sent me is now set up properly,

Re: Bug in AdGroupCriterionService? BiddableAdGroupCriterion returned with a null criterion

2012-11-19 Thread Akil Burgess
Ping? On Thursday, 15 November 2012 12:05:41 UTC, Akil Burgess wrote: Hi All, I am running into an issue *in production* where the AdGroupCriterionService is returning a BiddableAdGroupCriterion with a null Criterion. Has anyone else seen this before? AdWords API Team - Can you please

Bug in AdGroupCriterionService? BiddableAdGroupCriterion returned with a null criterion

2012-11-15 Thread Akil Burgess
Hi All, I am running into an issue *in production* where the AdGroupCriterionService is returning a BiddableAdGroupCriterion with a null Criterion. Has anyone else seen this before? AdWords API Team - Can you please investigate this issue? An example requestId is: *

Re: CustomerSyncService Bug? CustomerSyncService not returning changed criteria when AdGroupCriteron are added to two or more adgroups in one operation

2012-08-08 Thread Akil Burgess
:23 AM UTC-4, Akil Burgess wrote: Hi All, I am seeing an issue where the CustomerSyncService is not showing the correct change data when I follow these steps: 1. I perform an AdGroupCriterionService.mutate operation that adds a keyword to two different adgroups (* requestId

CustomerSyncService Bug? CustomerSyncService not returning changed criteria when AdGroupCriteron are added to two or more adgroups in one operation

2012-08-03 Thread Akil Burgess
Hi All, I am seeing an issue where the CustomerSyncService is not showing the correct change data when I follow these steps: 1. I perform an AdGroupCriterionService.mutate operation that adds a keyword to two different adgroups (* requestId 0004c65980b97b580aeddd445bee*) 2.

Is it possible to have the same AdExtensionId for AdExtensions in different Accounts?

2012-07-23 Thread Akil Burgess
Hi All, Is it possible that two accounts can have two separate AdExtensions that have the same *AdExtensionId*? i.e. Is AdExtensionId globablly unique in an MCC account? Thanks, Akil -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group:

Re: Do AdParams changes show in CustomerChangeData?

2012-07-16 Thread Akil Burgess
Ping? On Thursday, July 12, 2012 7:05:38 AM UTC+1, Akil Burgess wrote: Hi All, Are changes made to AdParams accessible via the CustomerSyncSelector? If not, any suggestions for ways to keep AdParams information up-to-date? Thanks, Akil

Do AdParams changes show in CustomerChangeData?

2012-07-12 Thread Akil Burgess
Hi All, Are changes made to AdParams accessible via the CustomerSyncSelector? If not, any suggestions for ways to keep AdParams information up-to-date? Thanks, Akil -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group:

Re: Getting the Change History via the API

2012-06-26 Thread Akil Burgess
Hi Anash, Is there any other service that does give the change details? If not, are there plans to support this in the future? Thanks, Akil Burgess On Tuesday, June 26, 2012 11:12:11 AM UTC+1, Anash P. Oommen wrote: Hi Oliver, CustomerSyncService doesn't give you the kind of change details

Re: CustomerSyncService Bug? CustomerSyncService not returning CampaignChange as NEW

2012-05-30 Thread Akil Burgess
:32:51 UTC+1, Akil Burgess wrote: Ping? On Wednesday, 23 May 2012 16:14:39 UTC+1, Akil Burgess wrote: Hi all, I am seeing an issue where the CustomerSyncService is returning a campaign as FIELDS_UNCHANGED (but it has addedAdExtensions) in a time range that definitely contains the time

Re: CustomerSyncService Bug? CustomerSyncService not returning CampaignChange as NEW

2012-05-25 Thread Akil Burgess
Ping? On Wednesday, 23 May 2012 16:14:39 UTC+1, Akil Burgess wrote: Hi all, I am seeing an issue where the CustomerSyncService is returning a campaign as FIELDS_UNCHANGED (but it has addedAdExtensions) in a time range that definitely contains the time where the campaign was created. My

CustomerSyncService Bug? CustomerSyncService not returning CampaignChange as NEW

2012-05-23 Thread Akil Burgess
Hi all, I am seeing an issue where the CustomerSyncService is returning a campaign as FIELDS_UNCHANGED (but it has addedAdExtensions) in a time range that definitely contains the time where the campaign was created. My date range starts at the min time supported by the API so I would expect

Re: Why does Selector.DateRange include campaigns/adgroups etc from outside of the given range?

2012-02-20 Thread Akil Burgess
I think I've found the answer on my own: http://adwordsapi.blogspot.com/2011/03/discover-v201101-generic-selectors.html *DateRangehttp://code.google.com/apis/adwords/docs/reference/latest/CampaignService.Selector.html#dateRange :* You can provide an optional

Adhoc Reports: What is the smallest custom date range supported?

2012-01-06 Thread Akil Burgess
by the reports API? If so, why is this the case when the rest of the API (e.g. the CustomerSyncService) provides data that can be as recent as a couple of hours? Thanks in advance for any help. Cheers, Akil Burgess -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog

AdGroupChangeData.ChangedCriteria - Does this represent changes to AdGroupCriteria or actual Criteria?

2011-12-13 Thread Akil Burgess
Hi all, Does AdGroupChangeData.changedCriteria represent changes to an AdGroupCriterion or to the global Criterion entities? If I understand the threads that I have read correctly ( http://code.google.com/apis/adwords/community/?place=topic%2Fadwords-api%2F0MiWmzI1m8M%2Fdiscussion), Criterion