Re: how to get household income data

2018-12-13 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
ses criteria are set for age range , income range etc .. > still then we are not getting info using criteraType as 'AGE_RANGE', > 'INCOME_RANGE' in campaigncriterionservice .. > > On Thu, 13 Dec 2018 at 4:57 AM 'Anash P. Oommen (AdWords API Team)' via > AdWords API and Google Ad

Re: ClickAssistedConversionValue and ImpressionAssistedConversionValue now contain "--"?!

2018-12-12 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Alexander, Zwitze, This is a planned change from our end, see our blog post about this change: https://ads-developers.googleblog.com/2018/08/deprecation-of-assisted-conversions.html Let me know if you have more questions regarding this change. Cheers Anash P. Oommen, AdWords API Advisor.

Re: how to get household income data

2018-12-12 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Harisankar, Demographic criteria like INCOME_RANGE, AGE_RANGE, GENDER are criteria that are enabled by default for all audience, so we don't explicitly add these criteria in a campaign. These criteria appear in a campaign only when you explicitly do something with those critieria (e.g. add

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-16 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sanjay, We did another spot check yesterday and no longer see this issue for any accounts. Feel free to reopen this thread if you see more issues. Cheers Anash P. Oommen, AdWords API Advisor. On Friday, September 14, 2018 at 3:30:34 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-14 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
rvices? > > Thanks > Sanjay > > On Thursday, September 13, 2018 at 8:05:22 PM UTC+1, Anash P. Oommen > (AdWords API Team) wrote: >> >> Hi Sanjay, >> >> I can confirm that this was related to the issues we were having with >> BatchJobService earlier today. This

Re: Disk Quota for Batch Jobs is a negative number and doesn't seem to be recovering

2018-09-13 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Sanjay, I can confirm that this was related to the issues we were having with BatchJobService earlier today. This issue should be fixed now. Let me know if you continue seeing negative values for diskQuotaUsageBalance. Cheers Anash P. Oommen, AdWords API Advisor. On Thursday, September 13,

Re: BatchJobs - Huge processing times since last night

2018-09-13 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
t;> We are still experiencing a similar issue too. A small batch job of less >>> than a thousand operations never gets beyond zero in numOperationsExecuted >>> and estimatedPercentExecuted. >>> >>> On Thursday, September 13, 2018 at 3:23:40 PM UTC+2, Anash

Re: BatchJobs - Huge processing times since last night

2018-09-13 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
e same issue. > > Find attached a list of our latest batch job ids. > > -- > > On Thursday, September 13, 2018 at 3:23:40 PM UTC+2, Anash P. Oommen > (AdWords API Team) wrote: >> >> Folks, >> >> We had an ongoing issue that caused these delays. The issue

Re: BatchJobs - Huge processing times since last night

2018-09-13 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Folks, We had an ongoing issue that caused these delays. The issue should be fixed now, but if you continue to see delays, feel free to update this thread and I'll investigate. Cheers Anash P. Oommen, AdWords API Advisor. On Thursday, September 13, 2018 at 3:49:53 AM UTC-4, Thorsten Merz

Re: When creating UAC ads, create them separately through the AdWords API and the AdWords UI, and see the results in the AdWords UI for a different display.

2018-09-03 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Jia, Apologies for the delay. Images uploaded through MediaService doesn't show up in the UI under Creative Assets. That page only lists the items created using AssetService, as far as I know. Cheers Anash P. Oommen, AdWords API Advisor. On Monday, August 13, 2018 at 2:45:02 AM UTC-4, jia

Re: How to add dummy data to my test account

2018-08-07 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi, No, this feature request is not yet supported in AdWords API. Anash P. Oommen, AdWords API Advisor. On Monday, August 6, 2018 at 3:15:25 AM UTC-4, mymanagerforg...@gmail.com wrote: > > Any Update on this ? > > On Monday, April 15, 2013 at 8:29:21 PM UTC+5:30, Kevin Winter (AdWords > API

Re: Policy violations - v201710 vs 201706

2018-07-27 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Greg, Since Josh is not available, I'll answer your questions instead. 1. Yes, ETA won't produce any PolicyViolationError. Let me know if you see any behaviour otherwise, and we will investigate on priority. 2. PolicyFindingErrors (and policies in general) are a lot dependent on the account

Re: Ads API operations limits

2018-07-23 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Don, Google Ads API has the same operation limits as AdWords API. If the rate exceeds, you will get a QuotaError.RESOURCE_EXHAUSTED error. So overall, the rate limit guide from

Re: Cannot add beta API to Google Developer Console project

2018-07-03 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Zweitze, That's strange indeed. I suspect this is an issue with the Google Developer Console. There should be an option to enter feedback in the UI, which can be used to report a bug too. If that doesn't work, reply to me privately with the screenshot + Browser version details and I'll file

Re: Limits issue: ProductPartitionTree .createAdGroupTree generates API request

2018-07-03 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
ionNode > .addChild(emptyDimensionType) > .asExcludedUnit(); > > > Best regards > > > понедельник, 2 июля 2018 г., 19:24:45 UTC+3 пользователь Anash P. Oommen > (AdWords API Team) написал: >> >> Hi, >> >> Could you try a few things? >> >> 1. You a

Re: Limits issue: ProductPartitionTree .createAdGroupTree generates API request

2018-07-02 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi, Could you try a few things? 1. You are missing a biddingStrategyConfiguration node in couple of operands, could you add them? 2. Could you make sure the root node appears before the child nodes in the operations list? Let me know if that doesn't address the issues. Cheers Anash P. Oommen

Re: Adwords negative cross device conversions

2018-06-13 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Folks, Making a post for the benefit of future readers. We had an issue at an our end that occasionally caused conversions to show up as negative numbers. This should be fixed out our end now. If you continue seeing issues. open a new thread since this thread is dated. Cheers Anash P. Oommen,

Re: Can ads disappear after they have been removed?

2018-06-13 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Zweitze, The "disappeared ads" seems to be an issue at our end. The case you mentioned is another possibility, but doesn't seem to be the root cause of this issue as far as I can tell. I've pinged the team for updates, and will share them as I hear back. Cheers Anash P. Oommen, AdWords API

Re: Ids and mutating ads

2018-06-13 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
t; And sorry, I realized the criterion id uniqueness question was silly right > after posting it, as I've definitely seen reused product partition and > keyword ids across ad groups many times. > > Thanks again, > Greg > > On Tuesday, June 12, 2018 at 12:56:38 PM UTC-5, Anash P. Oomm

Re: Ids and mutating ads

2018-06-12 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
product > partition ids) are also globally unique, even though the documentation says > that the (AdGroupId, CriterionId) pair is what's globally unique (like it > does with the [AdGroupId, AdId] pair)? > > Thanks, > Greg > > > On Tuesday, June 12, 2018 at 11:32:01

Re: Can You Use The AdWords API To Access The Ad Preview & Diagnosis Tool?

2018-06-12 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
riday, March 23, 2018 at 1:48:47 PM UTC-6, Anash P. Oommen (AdWords > API Team) wrote: >> >> Hi Syam, >> >> No, this feature is still not supported in AdWords API. Most developers >> end up building their own preview tool as a workaround, so we've kept

Re: Ids and mutating ads

2018-06-12 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Greg, We need to update the Unique IDs documentation a bit, now that AdService is available. The more detailed version is like this: - AdId represents a globally unique creative ID. This means that you can edit an Ad using AdService using creativeId without any concern of ID collision. -

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REGUIRED

2018-04-25 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
still experiencing the issue on our end at this time. > > Still receiving a 'CLIENT_CUSTOMER_ID_IS_REQUIRED' error even though it is > being passed in the SOAP body. > > Is there an ETA on a full fix? :( > > > On Thursday, April 12, 2018 at 3:18:04 PM UTC-4, Anash P. Oomm

Re: Many CANCELED for Batch jobs today

2018-04-25 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API and Google Ads API Forum
:58:07 18.04.2018] - [ADWORDS PUSHER]Batch job ID 717644287 has status > CANCELING. percents: 9 > [13:58:07 18.04.2018] - [ADWORDS PUSHER]Sleeping 4 seconds... > [13:58:11 18.04.2018] - [ADWORDS PUSHER]Batch job ID 717644287 has status > CANCELED. percents: 9 > > > On Thursd

Re: Many CANCELED for Batch jobs today

2018-04-12 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
DWORDS PUSHER]Sleeping 4 seconds... > [11:43:27 12.04.2018] - [ADWORDS PUSHER]Batch job ID 713387427 has status > CANCELED. percents: 0 > [11:43:27 12.04.2018] - [ADWORDS PUSHER]report : > {"SUCCESS":0,"FAILURE":29} > > > On Tuesday, April 10, 2018 at 7:00:54

Re: AuthenticationError.CLIENT_CUSTOMER_ID_IS_REGUIRED

2018-04-12 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Igor, This issue should be fixed already, are you still seeing errors? If yes, could you respond privately to send me a new SOAP request / response XML for a failing request? Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, April 11, 2018 at 11:55:46 AM UTC-4, Igor Shamin wrote:

Re: Best practice for downloading reports from multiple ClientCustomerIDs within an MCC account.

2018-04-12 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Jonathan, This is a pretty old thread, but to answer your question, 1. Download the AdWords API .NET library. https://github.com/googleads/googleads-dotnet-lib 2. The GetAccountHierarchy example

Re: Many CANCELED for Batch jobs today

2018-04-10 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Folks, We had an issue at our end that might have triggered this error. For now, we rolled back the build, so errors should go away. If it continues, feel free to ping this thread with specific job IDs and I'll investigate. Cheers Anash P. Oommen, AdWords API Advisor. On Tuesday, April 10,

Re: Can AdGroupAdReturnValue Contains an AdGroupAd with its Policy Summary?

2018-03-23 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Alex, The answer is "Maybe". Policy approval is asynchronous (including manual review steps), so you might not get back a PolicySummary field in response when you upload the ad. The only time you know for sure that the ad has no errors is when your ad's combinedApprovalStatus

Re: Can You Use The AdWords API To Access The Ad Preview & Diagnosis Tool?

2018-03-23 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Syam, No, this feature is still not supported in AdWords API. Most developers end up building their own preview tool as a workaround, so we've kept this feature as lower priority. Anash P. Oommen, AdWords API Advisor. On Thursday, March 22, 2018 at 1:54:20 AM UTC-4, syams...@synchroweb.com

Re: QueryError.INVALID_DURING_CLAUSE For CALL_METRICS_CALL_DETAILS_REPORT

2018-03-20 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
t 5:37:26 PM UTC+2, Anash P. Oommen (AdWords > API Team) wrote: >> >> Hi Boric, >> >> You don't need to specify the date clause for this report. That said, let >> me check once with the team whether date columns were intentionally >> excluded from this report

Re: Some keywords are failing whole volume batch in TargettingIdeaService

2018-03-07 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
rom past few days. When I run the service >>> with 10-15 keywords it is not returning values, but when I ran the >>> individual keywords it is providing me ideas through API. >>> >>> Is there still issue with API? >>> >>> Thanks, >>>

Re: Some keywords are failing whole volume batch in TargettingIdeaService

2018-03-02 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
is providing me ideas through API. >> >> Is there still issue with API? >> >> Thanks, >> >> >> On Tuesday, 7 November 2017 02:06:15 UTC+5:30, Anash P. Oommen (AdWords >> API Team) wrote: >>> >>> Hi Sebastian, Suk, >>&g

Re: Cannot upload media bundle using API (code from example)

2018-02-14 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Peter, It is still possible that this will fail, due to this: https://greensock.com/forums/topic/17508-google-will-no-longer-support-html5-ads-with-clickability/. The file pointed to by our guide uses ExitApi.js. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, February 14,

Re: Adroup Performance Report download Invalid Column Error

2018-01-30 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Alexandros, This issue should be fixed now. Could you please check to see if it works? Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, January 10, 2018 at 3:05:39 PM UTC-5, Anash P. Oommen (AdWords API Team) wrote: > > Hi Alexandros, > > We are aware o

Re: Bug - "Label IDs" column heading now missing from reports

2018-01-30 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Pierre, This issue is now fixed. Could you please check at your end and see if it works for you? Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, January 10, 2018 at 2:57:50 PM UTC-5, Anash P. Oommen (AdWords API Team) wrote: > > Hi Pierre, > > We are aware o

Re: Adroup Performance Report download Invalid Column Error

2018-01-10 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Alexandros, We are aware of this issue, and are working on a fix. Could you please follow this thread where I am trying to consolidate the reports? https://groups.google.com/forum/?utm_medium=email_source=footer#!msg/adwords-api/SjvmD9lyNAQ/x-o3_lxbAQAJ Cheers Anash P. Oommen, AdWords API

Re: throwing DetailedReportDownloadResponseException with 400 Response code.

2018-01-10 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
ppen because of that the > AdWordsSession expired . > we have checked in the documentation which error returned if the > AdWordsSession expired . > can you please confirm that we got 400 if the session expired . > > Thanks, > Raneen. > > > On Friday, January 5, 2018 at 4:28:11 PM U

Re: Bug - "Label IDs" column heading now missing from reports

2018-01-10 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Pierre, We are aware of this issue and are working on a fix. I'll update this thread as I hear from the team. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, January 10, 2018 at 3:21:56 AM UTC-5, Pierre-Luc Soucy wrote: > > We started getting reports with one invalid column

Re: Very slow batch job uploads (5.5+ hours)

2018-01-08 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
). Cheers Anash P. Oommen, AdWords API Advisor. On Monday, January 8, 2018 at 12:53:21 PM UTC-5, Bryan wrote: > > Thanks, will be awaiting further info. > > On Friday, January 5, 2018 at 3:35:06 PM UTC-5, Anash P. Oommen (AdWords > API Team) wrote: >> >> Hi Bryan

Re: IncomeRange

2018-01-05 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Shreya, The requested IDs are now published at https://developers.google.com/adwords/api/docs/appendix/codes-formats#income-ranges. Let me know if that works for you. Cheers Anash P. Oommen, AdWords API Advisor. On Tuesday, January 2, 2018 at 11:47:59 PM UTC-5, Shreya Dama wrote: > > *My

Re: Very slow batch job uploads (5.5+ hours)

2018-01-05 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Bryan, I've asked the team to investigate based on the information you provided. I'll keep you posted. Cheers Anash P. Oommen AdWords API Advisor. On Thursday, January 4, 2018 at 2:19:33 PM UTC-5, Bryan wrote: > > Hi, I have replied privately with the details, please let me know if you >

Re: throwing DetailedReportDownloadResponseException with 400 Response code.

2018-01-05 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
s-java-lib/issues. You'd want to post a redacted version of the log you are sharing with me privately. Cheers Anash P. Oommen, AdWords API Team. On Thursday, January 4, 2018 at 6:37:05 AM UTC-5, Raneen Bsais wrote: > > Hi Peter, > this error not always reprduce , we didn't

Re: how to implement adwords api in asp.net mvc

2017-12-13 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Jose, Apologies for the delay. I am the tech lead for the .NET client libraries. We have work in progress for supporting .NET Core (see https://github.com/googleads/googleads-dotnet-lib/issues/96). Unfortunately, we have a few blocking bugs that we have to fix before we add support for

Re: Can You Use The AdWords API To Access The Ad Preview & Diagnosis Tool?

2017-12-04 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
gt; On Thursday, June 9, 2016 at 4:05:45 PM UTC+5:30, Anash P. Oommen (AdWords > API Team) wrote: >> >> Hi, >> >> You could run an ad performance report >> <https://developers.google.com/adwords/api/docs/appendix/reports/ad-performance-report> >> a

Re: Keyword Planner responses with ERROR when one Keyword from Keywordsarray is not Found.

2017-11-06 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Dimitri, Part of this discussion went private, but posting here for the benefit of future readers: This issue (similar to https://groups.google.com/forum/#!msg/adwords-api/x8fmBwLkN10/RgCUHhfxBgAJ and https://groups.google.com/d/topic/adwords-api/HGLEHuA9xUw/discussion) has been fixed as

Re: Some keywords are failing whole volume batch in TargettingIdeaService

2017-11-06 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sebastian, Suk, This issue should be fixed as of today. Let me know if you continue seeing more issues. Cheers Anash P. Oommen, AdWords API Advisor. On Thursday, October 26, 2017 at 2:27:19 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > > Hi Sebastian, Suk, > > I stil

Re: strange results from TargetingIdeaService (keyword planner)

2017-11-06 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Daphna, This issue should be fixed as of today, let me know if you continue seeing more instances of this issue. Cheers Anash P. Oommen, AdWords API Advisor. On Thursday, November 2, 2017 at 4:12:26 PM UTC-4, Daphna Wegner wrote: > > > Is there any progress on this issue? Is it scheduled to

Re: Some keywords are failing whole volume batch in TargettingIdeaService

2017-10-26 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sebastian, Suk, I still don't have an update from the team. We are still working on a fix. Thanks, Anash P. Oommen, AdWords API Advisor. On Thursday, October 26, 2017 at 5:28:15 AM UTC-4, Sebastian wrote: > > Hi Anash, > > any news on this topic? > > Thanks > Sebastian > -- --

Re: Some keywords are failing whole volume batch in TargettingIdeaService

2017-10-03 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Suk, Thanks for reporting. I've asked the relevant team to investigate further. I'll keep you posted. Cheers Anash P. Oommen, AdWords API Advisor. On Tuesday, October 3, 2017 at 5:30:26 AM UTC-4, PPC London wrote: > > > Hi All > > I am having an issue with TargetingIdeaService while getting

Re: ERROR_GETTING_RESPONSE_FROM_BACKEND when including CampaignId in PLACEHOLDER_FEED_ITEM_REPORT

2017-10-02 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Tirtha, Could you kindly open a new thread if the issue persists? ERROR_GETTING_RESPONSE_FROM_BACKEND is a somewhat generic error, so your issue might be unrelated to this old thread. Cheers Anash P. Oommen AdWords API Advisor. On Wednesday, September 27, 2017 at 3:01:50 PM UTC-4, Tirtha

Re: .NET API: AdwordsAppConfig.EnableSoapExtension not more available in API 201708

2017-08-23 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Wolfgang, As of v201708, the .NET library's logging doesn't depend on Soap Extension, so you can remove to call to EnableSoapExtension AND SoapExtensions.RegisterSoapExtension calls. If you need to capture SOAP logs, then you'd have to create a TraceSource

Share your feedback about the AdWords API

2017-08-17 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Since the early days of the AdWords API , we've continually evolved the platform to help you more efficiently and creatively manage large or complex AdWords accounts and campaigns. To learn more about what's working well and what could be improved,

Re: Oauth2 with Test Service Account

2017-08-09 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi John, Looks like you reported this issue? https://github.com/googleads/googleads-java-lib/issues/122 Could you follow up on that issue tracker? I've talked to the Java library owner and he is aware of it. He will work with you over the issue tracker thread. Cheers Anash P. Oommen, AdWords

Re: Broken batch job status data and duplicate results

2017-07-28 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Christian, This issue is resolved now. Let me know if you continue to see errors. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, July 26, 2017 at 4:26:06 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > > Hi Christian, > > We have an ongoing issue at our end

Re: Batches mysteriously got CANCELLED

2017-07-28 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Naphat, This issue should be resolved now. Let me know if you continue seeing issues. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, July 26, 2017 at 4:23:56 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > > Hi Naphat, > > We have an ongoing issue at our end

Re: Broken batch job status data and duplicate results

2017-07-26 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Christian, We have an ongoing issue at our end that causes the error you are seeing. I'll update this thread with more details as I hear from the team. Cheers Anash P. Oommen, AdWords API Advisor. On Tuesday, July 25, 2017 at 12:20:11 PM UTC-4, Christian wrote: > > Hi, > > recently we

Re: Batches mysteriously got CANCELLED

2017-07-26 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Naphat, We have an ongoing issue at our end that causes the error you are seeing. I'll update this thread as I have more updates. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, July 26, 2017 at 3:53:14 AM UTC-4, naphat.theera...@lazada.com wrote: > > Hi, > > I am having an

Re: How much advantage in efficiency can I expect from using Batch Job Service on <1000 customer accounts?

2017-07-06 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Kruger, Looks to me like the workload that you have to process isn't high - assuming you want to update bids for all the keywords in a single account, you are looking at ~3*100*10 = 3000 mutate operations per account. As you guessed, you can easily spread it over ~10 synchronous calls per

Re: Our AWQL response latency has increased 3x recently. Is it just us?

2017-06-26 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
al backoff, as well. Is there anything we can do on our end > to alleviate the problem? > > Thanks and best regards, > Dorian > > On Tuesday, 20 June 2017 16:58:33 UTC+2, Anash P. Oommen (AdWords API > Team) wrote: >> >> Folks, >> >> The first stage

Re: Slow AWQL Responses

2017-06-20 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Manas, I'm locking this thread to prevent more users from adding onto this thread instead of the main thread, where I'll add updates. Please continue following that thread for future updates. Thanks Tomas for posting the main thread link. Cheers Anash P. Oommen, AdWords API Advisor. On

Re: Ad approval status removed in v201705

2017-06-20 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Mario, The old and new status don't quite match one to another, since the old status gives you only the approval status, whereas the new values give you more information like the approval state, approval status and the additional policy restrictions around the approval. Cheers Anash P.

Re: Our AWQL response latency has increased 3x recently. Is it just us?

2017-06-20 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
are rolled out. Cheers Anash P. Oommen, AdWords API Advisor. On Thursday, June 15, 2017 at 9:02:44 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > > Folks, > > We are pushing an update today that improves the report download latency. > We will continue the investigations next w

Re: Our AWQL response latency has increased 3x recently. Is it just us?

2017-06-15 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Anash P. Oommen, AdWords API Advisor. On Thursday, June 15, 2017 at 1:07:48 PM UTC-4, Anash P. Oommen (AdWords API Team) wrote: > > Folks, > > We are working on it, we don't have an ETA yet. I'll update this thread as > I hear from the team. > > Cheers > Anash P. Oomme

Re: Our AWQL response latency has increased 3x recently. Is it just us?

2017-06-15 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Folks, We are working on it, we don't have an ETA yet. I'll update this thread as I hear from the team. Cheers Anash P. Oommen, AdWords API Advisor. On Wednesday, June 14, 2017 at 11:49:10 AM UTC-4, dev eloper wrote: > > Hi, > > We too have been suffering from a major lag when requesting

Re: Removal of AdGroupAd.approvalStatus from 2017.05

2017-06-02 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Suvodhoy, Looks like you might be able to filter on CombinedApprovalStatus in [APPROVED, DISAPPROVED] etc. I'm checking with the team to confirm if this is as designed, or is it a case of missing documentation. I'll update this thread once I hear from them. Cheers Anash P. Oommen, AdWords

Re: how to call adwords api from HTML5

2017-05-18 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
ct URLs instead of SOAP and XML.. > > Thanks for advance. > > Thanks, > subramanyam > > On Tuesday, March 19, 2013 at 1:51:32 PM UTC+5:30, Anash P. Oommen > (AdWords API Team) wrote: >> >> Hi SubbaReddy, >> >> AdWords API is a SOAP API, which wor

Re: Repeated authorization code

2017-05-17 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Warren, The relevant code to capture OAuth callback and exchange it with an access token / refresh token looks like this: https://github.com/googleads/googleads-dotnet-lib/blob/master/examples/AdWords/CSharp/OAuth/OAuthLogin.aspx.cs#L50. I assume you are (1) using the state parameter to

Re: How get CustomerId with OAuth 2.0

2017-02-15 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Francesco, The https://github.com/googleads/googleads-php-lib/blob/master/examples/AdWords/v201609/AccountManagement/GetAccountHierarchy.php code example should help you achieve your workflow, but for that to work, the access token you send as part of the request should belong to the

Re: AdWords Developer Tokens for Desktop Applications?

2016-12-29 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Drew, Pretty much what Zweitze mentioned. Another thought that comes to mind is to reset the developer token on a regular basis and then have your desktop application download a binary module (e.g. dll) from a licensed server. You'd probably want to shield against an HTTPs proxy like

Re: An existing connection was forcibly closed by the remote host

2016-12-09 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Caihua, Could you try increasing the timeout in the .NET client library using the Timeout setting in App.config? See https://github.com/googleads/googleads-dotnet-lib/wiki/Understanding-App.config#general-library-behavior for details. The error you get could be due to a server somewhere

Re: Ads with Ad Customizer are not serving

2016-12-01 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
the help! We have our customizerfeed set up, and it is filled > with feed items, but it's still showing the placeholders instead of the > substitution. Any ideas? We still need a customer feed, in addition to the > customizer feed right? > > On Wednesday, November 30, 2016 at 1:07:30

Re: Ads with Ad Customizer are not serving

2016-11-30 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sam, You can find a guide here , and a PHP example here . And yes, if you don't have an ad customizer feed named

Re: Third Party ads are not being returned from the AdGroupAdService

2016-10-20 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
ill they just be visible in the reports? > > Thanks & best regards, > Dorian > > On Tuesday, April 14, 2015 at 10:06:56 PM UTC+2, Anash P. Oommen (AdWords > API Team) wrote: >> >> Hi Peter, >> >> If the service is not returning the details right now

Re: Oauth2.0 directly generating access token once already allowed access

2016-10-17 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
On Monday, 15 July 2013 14:26:29 UTC+5:30, Chirag wrote: >> >> Hello Anash, >> >> Thanks, Issue filed. >> Please see the link. >> >> https://code.google.com/p/google-api-adwords-php/issues/detail?id=102 >> >> Thanks, >> Chirag >&g

Re: Optional Path fields in Expanded Text Ads and CSV Reports

2016-10-17 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Dorian, Thanks for reporting, I'll ask the reporting team to take a look. Cheers, Anash P. Oommen, AdWords API Advisor. On Monday, October 17, 2016 at 12:51:38 PM UTC-4, Dorian Kind wrote: > > Hi, > > I just noticed that with ETAs, the path1 and path2 fields are optional—you > can create an

Re: ConversionValue - wrong number format returned by the API

2016-09-14 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Marcelo, Chirag, I'll check with the team to see if this is an issue at our end. That said, the values are escaped properly with double quotes, so the CSV itself is well formed. You can use a csv parser library to parse these values correctly. E.g. Java has a library here

Re: How to create MCC account using google adwords api in php

2016-07-21 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi, You could start with the instructions at our getting started guide . It covers all the details you need to know to get started with AdWords API. We provide a client library in PHP so that it is easy to work with the API.

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-19 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sebastian, I'll work on updating the docs, meanwhile here's the behaviour for your reference. 1) QS is (still) a number in the range 1-10. 2) Starting v201605, you get -- if there's no quality score information for a keyword. HasQualityScore will be set to false in this case. 3) You may get

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-15 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sebastian, Looks like we don't track quality score for deleted entities, that's why those are getting reported as zero. I'll take a look at our guide and update it with missing information. Cheers, Anash P. Oommen, AdWords API Advisor. On Wednesday, July 13, 2016 at 2:50:02 PM UTC-4,

Re: Error CANNOT_ATTACH_BIDDING_STRATEGY_TO_ADGROUP /_CAMPAIGN

2016-07-08 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Asker, This is an old forum thread, could you kindly start a new thread for your question? Cheers, Anash P. Oommen, AdWords API Advisor. On Thursday, July 7, 2016 at 5:57:58 PM UTC-4, Asker wrote: > > The discussion here says: "Starting with v201402, you can no longer > enable enhanced

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-06 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sebastian, Thanks for sharing the report; I've shared it with the team working on this change. I'll update you as I hear from them. Cheers, Anash P. Oommen, AdWords API Advisor. On Wednesday, July 6, 2016 at 1:53:55 PM UTC-4, sebastian.lame...@despegar.com wrote: > > Could you please share

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-06 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Sebastian, Could you please share one or more (campaign ID, ad group ID, keyword) where this is happening? Also, have you noticed any instance where the value is zero and the keyword is not deleted? Cheers, Anash P. Oommen, AdWords API Advisor. On Tuesday, July 5, 2016 at 11:05:42 AM

Re: warning BC40000: 'Public Property OAuth2CertificatePath As String' is obsolete: 'Use OAuth2SecretsJsonPath property instead.'

2016-06-16 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi, I'm working on the changes required for the docs right now, but OAuth2SecretsJsonPath represents the JSON file you download from the Google Developer console when creating a new service account. The UI provides you two options - download the certificate as a P12 file + password (which

Re: Can You Use The AdWords API To Access The Ad Preview & Diagnosis Tool?

2016-06-09 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
ank you > среда, 28 октября 2015 г., 19:22:17 UTC+3 пользователь Anash P. Oommen > (AdWords API Team) написал: >> >> Hi John, >> >> No, we still don't support this feature, nor have this item on our >> roadmap. >> >> Cheers, >> Anash >&

Re: How to implement IOS conversion tracking SDK for client based app

2016-04-27 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi, Could you kindly use the "Reply to Author" and share with me the following details? 1) Your AdWords customer ID 2) The conversion ID, label and value you are sending to the server. 3) The conversion tracker name as shown in AdWords UI 4) The dates for which you are trying to update the

Re: Error internal_failure OAuth2Exception

2016-04-19 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi, This was an outage related to Google Cloud services. For future reference, any OAuth2 outage should show up on https://status.cloud.google.com/. For instance, today's outage is listed here . Cheers, Anash P. Oommen, AdWords API

Re: Storing updatedOn as UTC

2016-04-11 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Warren, Yes, the AdWords API .NET library assumes that UpdatedOn uses the same timezone as the server timezone. So if you use UpdatedOn in UTC and the server timezone is UTC+1, the library would always think that the token is expired. Could you file a feature request on

Re: Python client Internal_Api_Error

2016-04-04 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi, Apologies for the delay, could you kindly check and see if this error is still replicable? If yes, could you kindly reply privately using the "Reply to Author" option and send me a log? The details for capturing the logs are available here

Re: EntityCountLimitExceeded.ACCOUNT_LIMIT too many budgets ??

2016-03-25 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
shared budget to > solve this issue. Can you explain this ? > How is it happening? Why this happening? We are using the existing budget > amount for the new campaigns too. > > On Monday, 10 June 2013 15:14:00 UTC+5:30, Anash P. Oommen (AdWords API > Te

Re: Ad Rotation within an AdGroup with both Non Mobile and Mobile targeting

2016-03-21 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Giles, As far as I know, the mobile device preference (30001) means that we will do a best effort to serve this ad on mobile, but it's not 100% guaranteed. The other two ads will serve on desktop and mobile. If you want them to serve only on desktop, you'd want to set a very low bid

Re: [OfflineConversionError.UNAUTHORIZED_USER @ operations[0].operand].

2016-03-03 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Karl, This feature request has been marked as not feasible since this change affects a lot of systems that we have in place today. Cheers, Anash P. Oommen, AdWords API Advisor. On Thursday, March 3, 2016 at 9:03:23 AM UTC-5, Karl Adler wrote: > > Is there any known solution yet, how to

Re: Support of Universal App Campaigns

2016-02-24 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Amir, No, this isn't supported yet. Please watch our release notes for updates in a future version. Cheers, Anash P. Oommen, AdWords API Advisor. On Wednesday, February 24, 2016 at 8:31:16 AM UTC-5, Amir Shoval wrote: > > Hi

Re: BatchJobUtilities Upload taking too long

2016-02-23 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Biniam, Could you kindly open a new thread? This one is discussing the .NET library and I don't want the two discussions to get mixed up. Cheers, Anash On Tuesday, February 23, 2016 at 8:44:31 AM UTC-5, Biniam Asnake wrote: > > @Anash > How can I increase the connection limit in the Java

Re: Lack of ConversionOptimizer and anonymous Target CPA

2016-02-16 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
Hi Robert, You can find a lot of details about this change at https://plus.sandbox.google.com/+GoogleAds/posts/FP5XUu5DayT. Support for this feature will be added in a future version of the AdWords API, so some of the docs in the current version of AdWords API may not apply in the context of

Re: Automated Rules In Adwords API

2016-02-11 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
, February 11, 2016 at 5:19:36 AM UTC-5, g...@algomizer.com wrote: > > Hi, > is there an update on that issue? > Thanks, > Guy > > On Thursday, March 26, 2015 at 10:10:56 PM UTC+2, Anash P. Oommen (AdWords > API Team) wrote: >> >> Hi Frank, >> >> We

Re: BatchJobUtilities Upload taking too long

2016-02-05 Thread 'Anash P. Oommen (AdWords API Team)' via AdWords API Forum
ed synchronous too, but without success). In > that case, what is the best approach to the connection limits? > > On Wed, Feb 3, 2016 at 7:26 PM, Anash P. Oommen (AdWords API Team) < > adwordsapiadvisor+an...@google.com> wrote: > >> Hi Rafael, >> >> I suspect tha

Re: BatchJobUtilities Upload taking too long

2016-02-03 Thread Anash P. Oommen (AdWords API Team)
Hi Rafael, I suspect that Upload method may not be disposing the HTTP connections correctly in all cases. I'll take a look at it and try to get a fix out for the next release. Meanwhile, you could use this code in your main() to increase the connection limit.

Re: API returns me 0 results for keyword 'sport' (with Italian parameters)

2016-02-02 Thread Anash P. Oommen (AdWords API Team)
lope/;> > xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509; xmlns=" > https://adwords.google.com/api/adwords/o/v201509;>00052ab7b99391580a561f11b5003d16ExperimentDiversionServiceget1319 > xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509; xmlns=" &g

Re: API returns me 0 results for keyword 'sport' (with Italian parameters)

2016-01-29 Thread Anash P. Oommen (AdWords API Team)
Hi Biagio, Apologies for the delay. I tried this search in AdWords frontend and got back the same result (0 for sports, 480 for sportivo), so I don't think this an API issue per se. Also, it seems an appropriate result for me, since "sport" is an English word, and hence you wouldn't get any

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