Hello Mosche,
Sorry for your inconvenience.
I'm Thanet working with Bob and Devin on this issue.
Our engineers just rolled out the change that would help fix your issue, bu it
hasn't hit production yet.
Could you please wait and try again in around 5 days?
Best,
This message is in relation to
Hi,
Thank you for getting back to us.
I will check with our team regarding your issue and one of my team members will
reach out to you once we have an update on this. Meanwhile, your patience is
highly appreciated.
You may refer to this page which provides status information on the services
Hello,
This issue has not been resolved on my side, and I am still seeing the same
error every time, regardless of modifications made to the query.
The latest attempt is as follows:
query = '''
SELECT
campaign_search_term_insight.campaign_id,
Hello,
Is this thread still live? Is there any progress? It has been nearly three
weeks.
Thanks,
Moshik
On Sunday, November 19, 2023 at 12:33:32 PM UTC+2 Moshe Shechter wrote:
> Hello,
>
> Bumping this up - it has been almost two weeks.
>
> Thanks,
>
> Moshik
>
> On Monday, November 13, 2023
Hello,
Bumping this up - it has been almost two weeks.
Thanks,
Moshik
On Monday, November 13, 2023 at 3:11:34 PM UTC+2 Google Ads API Forum
Advisor wrote:
> No response yet from my colleague on the campaign team. I'll post a
> response here as soon as I hear something.
>
>
>
> This
No response yet from my colleague on the campaign team. I'll post a response
here as soon as I hear something.
This message is in relation to case "ref:!00D1U01174p.!5004Q02q9T1G:ref"
Thanks,
Bob Hancock
Google Ads API Team
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Also find us
Any update on this?
On Tuesday, November 7, 2023 at 6:18:53 PM UTC+2 Google Ads API Forum
Advisor wrote:
> Hi Moshe:
>
> That is just the data that I need. I've asked a colleague from the
> campaign management team to take a look and will report back here when I
> have a response.
>
>
>
>
Please let me know what you find, but to clarify, the code works for the
following GAQL query (All results are returned, and match the results in
the UI):
SELECT
campaign_search_term_insight.category_label,
metrics.clicks,
metrics.impressions,
Thank you for the response.
Several things:
1. The error only occurs for this particular query. All other queries work
fine. The overall process run reporting tasks on a regular basis with no
issues. The code itself runs perfectly when a different query is provided,
even for the same resource,
Thanks for the data.
I saw that in your first interaction, provided the campaign id. If this is the
one the consistently returns the error, please confirm.
The error indicates that grpc has encountered an error and provided the
stacktrace that is in the logs. This only indicates that an
Hello,
I am using the python library. As for versions:
- Python 3.9.5
- google-ads library v 22.1.0
- See attached output from pip freeze
Please note that all other requests to the API work perfectly well. For
completeness, please see GAQL query (campaign and id are specific IDs
I see you are using a Python library and I will assume that it is ours that is
found at https://github.com/googleads/google-ads-python.
Please send me:
The version of python you are using. `python -V' at the command line.
The version of our client library you are using.
Your list of
Hello,
I've been having the same exact issue on my side. An API call allows for
the fetching of all category label data for a single campaign, but once
data is segmented by search_subcategory and search_term (with a filter for
a specific campaign id and campaign_search_term_insight id) the
Hi,
Please find the logs below:
Request
---
Method: /google.ads.googleads.v15.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"developer-token": "REDACTED",
"login-customer-id": "6401529493",
"x-goog-api-client": "gl-python/3.9.5 grpc/1.47.0 gax/2.10.1
Hi,
Thank you for getting back to us.
In order to investigate your issue, kindly provide us with the customer-id and
updated complete API logs (request and response with request-id and request
header) generated at your end to assist you better.
If you are using a client library and haven't
Hello,
I do have a retry mechanism in place. That is not the problem. The problem
is that I have been trying to run that query for the last 3 days, multiple
times a day, and every time I run into the 500 error. I also tried 3
minutes before writing this to you. Doesn't seem to be transient,
Hi,
Thank you for reaching out to the Google Ads API support team.
Please disregard my previous email. By reviewing your concern, I understand
that you are getting 'INTERNAL_ERROR' with status code 500 while fetching the
campaign_search_term_insight via Google Ads API. Kindly note that the
Hi,
Thank you for reaching out to the Google Ads API support team.
By reviewing your concern, I understand that you are getting 'INTERNAL_ERROR'
with status code 500 while updating the SKAN schema using the Google Ads API.
Kindly note that the INTERNAL_ERROR occurs when something unexpected
Hello there,
Whenever I try to get segments.search_term out of
the campaign_search_term_insight report, the Ads service fails.
This is the request error:
Request made: ClientCustomerId: 6809911040, Host: googleads.googleapis.com,
Method:
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