Re: google ads api conversionuploadservice stopped getting erros on click_conversion_already_exists

2024-05-07 Thread gcp admin 
Hi all,
We too have been experiencing this issue for a while now. One day we 
stopped receiving the CLICK_CONVERSION_ALREADY_EXISTS for conversions 
already uploaded. Please can you advise as to whether this is something to 
be concerned about?
Kind regards, Ben


On Monday 11 March 2024 at 18:05:31 UTC Google Ads API Forum Advisor wrote:

> Hello,
>
> We are currently aware of an issue where some conversions can be uploaded 
> multiple times, and are actively investigating.
>
> In the meanwhile, and ongoing in the future, our best practice 
> recommendation is always to avoid uploading duplicate conversions in the 
> first place.
>
> I will keep an eye on our team's progress with this issue and share an 
> update with you as soon as I have any information to share.
>
>   
> This message is in relation to case 
> "ref:!00D1U01174p.!5004Q02rzixv:ref" (ADR-00226218)
>
> Thanks,
>   
> [image: Google Logo] 
> Michael Cloonan 
> Google Ads API Team 
>
>
>

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Re: google ads api conversionuploadservice stopped getting erros on click_conversion_already_exists

2024-03-11 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi,

Thank you for getting back to us.

I will check with our team regarding your issue and one of my team members will 
reach out to you once we have an update on this. Meanwhile, your patience is 
highly appreciated.

This message is in relation to case "ref:!00D1U01174p.!5004Q02rzixv:ref" 
(ADR-00226218)

Thanks,

Google Ads API Team

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Re: google ads api conversionuploadservice stopped getting erros on click_conversion_already_exists

2024-03-11 Thread סטס רוזנצוויג 
Hey 
i send two the same message twice , as you can see there is the same gclid 
+  conversion_date_time , and no error for them
if you need more details let me know

send 1---
Request
customer_id: "xxx"
conversions {
  gclid: 
"Cj0KCQiArrCvBhCNARIsAOkAGcWxgBtNhAXQxFyjdrpwKmsnjl1O7-VGa8L5zfHrzWPP0TJANtqcaGgaAgt0EALw_wcB"
  conversion_action: "customers/xxx/conversionActions/yyy"
  conversion_date_time: "2024-03-09 21:01:40-00:00"
  conversion_value: 104.36
  currency_code: "USD"
}
partial_failure: true

response
results {
  gclid: 
"Cj0KCQiArrCvBhCNARIsAOkAGcWxgBtNhAXQxFyjdrpwKmsnjl1O7-VGa8L5zfHrzWPP0TJANtqcaGgaAgt0EALw_wcB"
  conversion_action: "customers/xxx/conversionActions/yyy"
  conversion_date_time: "2024-03-09 21:01:40+00:00"
}
job_id: 4754081011326593984



send 2---
request
customer_id: "xxx"
conversions {
  gclid: 
"Cj0KCQiArrCvBhCNARIsAOkAGcWxgBtNhAXQxFyjdrpwKmsnjl1O7-VGa8L5zfHrzWPP0TJANtqcaGgaAgt0EALw_wcB"
  conversion_action: "customers/xxx/conversionActions/yyy"
  conversion_date_time: "2024-03-09 21:01:40-00:00"
  conversion_value: 104.36
  currency_code: "USD"
}
partial_failure: true

response
results {
  gclid: 
"Cj0KCQiArrCvBhCNARIsAOkAGcWxgBtNhAXQxFyjdrpwKmsnjl1O7-VGa8L5zfHrzWPP0TJANtqcaGgaAgt0EALw_wcB"
  conversion_action: "customers/xxx/conversionActions/yyy"
  conversion_date_time: "2024-03-09 21:01:40+00:00"
}
job_id: 5468092047791550843

On Thursday 7 March 2024 at 21:43:07 UTC+2 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for getting back to us.
>
> By reviewing your concern, I understand that you are not getting any error 
> when you are uploading the already existing click conversion with the same 
> gclid and conversion_date_time. Could you please provide us with the below 
> information so that we can investigate this issue further on our end. 
>
>- Mention the GCLID 
>- click_view 
> 
> report 
>for the existing GCLID 
>- Complete API logs (request 
>
> 
> and response 
>
> 
> with request-id 
>
> 
> and request header 
>
> )
>  
>when you are uploading the duplicate click conversion 
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides Java 
> 
> , .Net 
> 
> , PHP 
> 
> , Python 
> 
> , Ruby 
> 
>  or Perl 
>  
> to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzixv:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Re: google ads api conversionuploadservice stopped getting erros on click_conversion_already_exists

2024-03-07 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum 
Hi,

Thank you for getting back to us.

By reviewing your concern, I understand that you are not getting any error when 
you are uploading the already existing click conversion with the same gclid and 
conversion_date_time. Could you please provide us with the below information so 
that we can investigate this issue further on our end.

Mention the GCLID
click_view report for the existing GCLID
Complete API logs (request and response with request-id and request header) 
when you are uploading the duplicate click conversion

If you are using a client library and haven't enabled the logging yet, I would 
request you to enable logging for the specific client library that you are 
using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to 
enable logging at your end. For REST interface requests, you can enable logging 
via the curl command by using the -i flag.
This message is in relation to case "ref:!00D1U01174p.!5004Q02rzixv:ref"

Thanks,

Google Ads API Team

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Re: google ads api conversionuploadservice stopped getting erros on click_conversion_already_exists

2024-03-07 Thread סטס רוזנצוויג 

thanks for response ,

but my problem is that i am *not *getting errors on duplicate gclid+ 
conversion_date_time , its always passing ( this happens since 2024-03-03 ) 
before that its worked normally ,
we didnt upgraded our infra , using V16 version 

On Wednesday 6 March 2024 at 18:16:33 UTC+2 Google Ads API Forum Advisor 
wrote:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> By reviewing your concern, I understand that you are encountering '
> CLICK_CONVERSION_ALREADY_EXISTS 
> '
>  error 
> generally occurs when the conversion with this timestamp already exists for 
> this click. Kindly note that if you upload a duplicate conversion (that is, 
> a ClickConversion with a gclid, conversion_date_time, and conversion_action 
> that was previously uploaded), a CLICK_CONVERSION_ALREADY_EXISTS error is 
> returned. Try using a different timestamp to see if the error still 
> persists. To resolve this error, you may refer to this document 
> 
>  
> for more information.
>
> However, If you are still facing the issue, please provide us the 
> following information : 
>
>- Screenshot of the issue along with some description. 
>- Complete API logs (*request* 
>
> 
> and *response* 
>
> 
> with *request-id* 
>
> 
> and *request header* 
>
> 
>). 
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides *Java* 
> 
> ,* .Net* 
> 
> ,* PHP* 
> 
> ,* Python* 
> 
> ,* Ruby* 
> 
>  or* Perl* 
>  
> to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>   
> This message is in relation to case "ref:!00D1U01174p.!5004Q02rzixv:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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Google ads Api ConversionUploadService stopped getting erros on CLICK_CONVERSION_ALREADY_EXISTS

2024-03-06 Thread סטס רוזנצוויג 
Hey 
i am using google ads api uploading conversions to ConversionUploadService ,
when i am uploading the same click_id and  conversion_date_time  i getting 
error in 
partial_failure_error message. CLICK_CONVERSION_ALREADY_EXISTS


recently i noted that on some reason stopped to receive those errors , i 
can upload the same click_id with conversion_date_time couple times and not 
getting any errors 

the message i used to get 
from ConversionUploadService.upload_click_conversions
The imported event has the same click and conversion_date_time as an 
existing conversion. Use a unique conversion_date_time or order ID for each 
unique event and try again., at conversions[0]

any ides what look for?

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