Re: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g

Hi, I am getting errors like JRE_32Bit not set , JRE_64 bit not set while running Silent installation for Remedy 9. I have installed java 8u51 and given the correct path for JRE_64Bit in options.txt file but still it looks like it's not taking the JRE value. Please let me know if anyone has seen

Needed: Remedy Developer/Admin

Please see job posting on Dice: https://www.dice.com/jobs/detail/Remedy-Developer%26%2347Administrator-SpectraTech-LLC-Washington-DC-20415/10475348/104636?icid=sr3-1pq=%22spectratech%22l ___ UNSUBSCRIBE or access ARSlist

CMDB API after migrating attributes to AST:Attributes

Hi, I hava couple of tools using Atrium CMDB API. Am I right that after moving lifecycle attributes (during upgrade from v.7.6.03 to v. 8.1) there is no way of obtaining values form attributes like AssetID or Status with that api? And I must switch to regular ars api...or mix them together...

ERROR (9130): Error encountered while executing a Web Service; (401)Invalid Session ID or Session Expired

Hi Everyone, We are Upgrading our environment and we are receiving the following error for Web Services. The Funny thing is we are able to access the URL from the browser in the Server. Our Setup is: AR Server: 8.1.2 Environment: Linux. URL:

Re: Uploading CI Relationship data using Spoon tool.

It's direct data load in cmdb On 29 Jul 2015 16:19, shambo maitra shamb...@gmail.com wrote: ** Hi Abhi, Please let me know if you are using CMDB direct data load or using Ar form. If Direct to CMDB then use AI job. If you want you can open the job and edit it. There are some sample csv

Uploading CI Relationship data using Spoon tool.

Hi Experts, We are having a requirement to upload the CI relationship data (used by/owned by) in Atrium using spoon job. Anyone having any expertise on it please share and will be highly appreciated. Regards, Abhi..

Mid-tier configuration question

All, My experience with mid-tier configuration is limited, so bear with me Our system is as follows (ITSM 8.1) : Load balancer - 5x Mid-tier servers - Load balancer - 5x AR Servers For normal user connections, this seems to be working perfectly. We're looking into a method of application

Re: Uploading CI Relationship data using Spoon tool.

Hi Abhi, Please let me know if you are using CMDB direct data load or using Ar form. If Direct to CMDB then use AI job. If you want you can open the job and edit it. There are some sample csv available from BMC. Use the relationship class as destination. Regards Shambo Maitra. On 29 Jul 2015

Re: Overlay on AST:BaseElement

We have overlaid AST:BaseElement and nothing has blown up yet. :) -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Tuesday, July 28, 2015 7:45 PM To: arslist@ARSLIST.ORG Subject: Re: Overlay on

Re: Uploading CI Relationship data using Spoon tool.

Then use AI Wizard to create the job. It is step by step approach and very easy. Please make sure your have data connection while creating data store. As for creation of relationship, you have map the relationship class with the source data file/ db table. You can find a sample in csv format in

Re: Mid-tier configuration question

Dave, Depending on your configuration and what apps you have, if you enable more than one application server in your Mid-Tier, especially if they are servers that are part of a server group, you may find that your home page application links are duplicated for each server you add...which is

Re: Mid-tier configuration question

We're using the ITSM Suite in full (incident, change, problem. eventually the CMDB will be active too) and the default home page is the IT Home. If that works in a similar manner to the regular AR Home page, then having duplicated application options would cause too much confusion. I'll see if we

Re: ADV: comparing BMC's ITSM v9 against older versions

2 new blog posts on communities that are applicable to this thread. Thought I would post here. 1) from Vipul Jain - https://communities.bmc.com/community/bmcdn/bmc_remedy_ar_system/blog/2015/07/27/remedy-90-vs-81-performance-comparison 2) from Tony Myers -

Re: Mid-tier configuration question

I have only worked with ITSM 8 a few times...but I believe that there is workflow on the 'default home page' that limits the application lists to the server that is listed in the configuration as the home page server...so, if that's your LB server, then it wouldn't be an issue thereand you

Re: Mid-tier configuration question

​You can have multiple servers configured in one midtier server but the home page will show from the server that is defined in the General Settings. http://midtierserver/arsys This URL will take you to the server defined in the General settings. If you want to go to the other server defined in