Re: [asterisk-users] Upgrade from 10.2.4 to 11.4.x, the Reader's Digest version?

2013-07-11 Thread Mike Diehl
Thank you! That was very helpful. Mike. On Wed, Jul 10, 2013 at 7:38 PM, Matthew Jordan mjor...@digium.com wrote: On Wed, Jul 10, 2013 at 5:35 PM, Mike Diehl mdiehlena...@gmail.com wrote: Hi all, I'm contemplating an upgrade from 10.2.4 to 11.4.x. However, the 1.8.x to 10.4.x upgrade

[asterisk-users] have two H323 connection: one with GK, one with other GW. is it possible?

2013-07-11 Thread s m
hello all, i have a conceptual question. i have a h323 gateway and it is connected to a h323 gatekeeper. my question is: can i connect my gateway to another gateway directly? i mean can these two gateways work with each other without working with gatekeeper? or when i have connection with a

[asterisk-users] AMI timeouts

2013-07-11 Thread Alexander Frolkin
Hi, We're using Asterisk 1.8.0 to run a call centre. There is a Java process which talks to Asterisk through AMI, which is part of the software stack that presents a user interface to the call centre agents. We're seeing a strange issue with AMI. Most of the time, it doesn't cause problems,

Re: [asterisk-users] queue moh

2013-07-11 Thread Ishfaq Malik
Have you looked at mohsuggest in the sip configuration? Regards Ish On 10 July 2013 17:55, Andrew Thomas a...@datavox.co.uk wrote: Hi All, Sorry if this has been covered already, but I don't tend to follow this list as close as I should these days. Problem is that if a call comes in to

Re: [asterisk-users] AMI timeouts

2013-07-11 Thread jg
Are you using raw AMI or AMI via HTTP? -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello

Re: [asterisk-users] AMI timeouts

2013-07-11 Thread Alexander Frolkin
Are you using raw AMI or AMI via HTTP? Raw AMI, on port 5038. Alex -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs:

Re: [asterisk-users] AMI timeouts

2013-07-11 Thread jg
Maybe the Java code is not robust enough. I am using AMI for years and never had a communication issue (except for my programming errors). Some time ago I wrote a little tool to study the AMI interface (http://www.jgoettgens.de/Meine_Bilder_und_Dateien/AMOA.7z,

[asterisk-users] IPcortex: ERROR[23444] chan_zap.c: You cannot use cause 17 number when in state 6

2013-07-11 Thread Xavier Singer - EcuTek
We use an IPcortex PABX running Asterisk 1.2.39-BRIstuffed-0.3.0-PRE-1y-y. We have recently implemented Call Queuing for our main incoming line with hold music. The call queue type is: Ring all - One call at a time (no position announcement). Since implementing this feature we've been

Re: [asterisk-users] IPcortex: ERROR[23444] chan_zap.c: You cannot use cause 17 number when in state 6

2013-07-11 Thread Mitul Limbani
Chan_zap has been deprecated more then 2-3 yrs back. You might have to ping ipcortex helpdesk to get fix. Mitul On Jul 11, 2013 4:32 PM, Xavier Singer - EcuTek xav...@ecutek.com wrote: We use an IPcortex PABX running Asterisk 1.2.39-BRIstuffed-0.3.0-PRE-1y-y. We have recently implemented Call

Re: [asterisk-users] AMI timeouts

2013-07-11 Thread Jacob . E . Miles
Are you using a 3rd party java library such as asterisk-java (https://github.com/srt/asterisk-java), or are you doing your own Java AMI connector? I use asterisk-java and it has been working great. Jacob -- _ -- Bandwidth and

Re: [asterisk-users] AMI timeouts

2013-07-11 Thread Alexander Frolkin
Are you using a 3rd party java library such as asterisk-java (https://github.com/srt/asterisk-java), or are you doing your own Java AMI connector? I use asterisk-java and it has been working great. I didn't write the Java code, but I think we do use the asterisk-java library. Alex --

Re: [asterisk-users] IPcortex: ERROR[23444] chan_zap.c: You cannot use cause 17 number when in state 6

2013-07-11 Thread Steve Davies
Hi Xavier, The issue you are seeing is an old Asterisk/Bristuff bug that was fixed years ago. Basically ISDN is unable to understand a call going from RING state to BUSY state, so Asterisk converts the BUSY into a HANGUP/Normal Clearing, and warns that this is happening. Sadly, in that old

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Eric Wieling
I imagine setting up a catch-all extension pattern is your best option. That is what most seem people do. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen Sent: Wednesday, July 10, 2013 4:51 PM

Re: [asterisk-users] Upgrade from 10.2.4 to 11.4.x, the Reader's Digest version?

2013-07-11 Thread Eric Wieling
Similar information is included in every Asterisk source tarball as UPGRADE*.txt -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Mike Diehl Sent: Thursday, July 11, 2013 3:22 AM To: Asterisk Users Mailing List

[asterisk-users] FW: IPcortex: ERROR[23444] chan_zap.c: You cannot use cause 17 number when in state 6

2013-07-11 Thread Xavier Singer - EcuTek
Update: I can reproduce the error by putting the reception phone (call queue 0) in Do Not Disturb mode, then call in from outside using a mobile, then pick up the call from the 2nd phone in the queue. It will cause the error only if I hang up _before_ the mobile hangs up. The error doesn't seem

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
So my only two options then are: 1) Have the timeout be so short that users complain (but they get a fancy message). 2) The timeouts are reasonable, but when they're wrong the users get a busy signal (no fancy message). It's a shame that reasonable timeouts and a nice message are mutually

Re: [asterisk-users] FW: IPcortex: ERROR[23444] chan_zap.c: You cannot use cause 17 number when in state 6

2013-07-11 Thread Steve Davies
Xavier, DoNotDisturb generates a Busy indication. Insert that into my earlier response, and you have an explanation of why the call tries to go from RING to BUSY, and confirms my theory. No you cannot replace the Zaptel card driver on its own (and the problem was bigger than that anyway), as

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Eric Wieling
You seem to be confused. If you want to change the dialing timeouts on Asterisk analog channels, then you need to change the source code. Now your dialing timeout problem is fixed. I did that about 10 years ago to handle slow dialing users on asterisk analog ports. Then add a catchall

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
No, I understand - maybe I'm not explaining myself well. Yes, I can change the source so that pattern-matched input delays 8 seconds instead of 3, but then the users have to wait 8 seconds for every number they dial (even internal 3 digit calls). I think what I really want is for the

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Eric Wieling
This issue is simple dialplan management, which applies to any PBX. This is something every PBX admin has to deal with. Here is an example using 4-digit extensions in the 3xxx range and outside calls are dialed with a leading 1 so the PBX knows it is an outside call. There should be no

[asterisk-users] Setting the vkey background colour on Snom870

2013-07-11 Thread James B. Byrne
Arch = x86_64 OS = CentOS-6.4 (freepbx) Asterisk = 11.4.0 FreePBX = 2.11.0.4 Snom870 FW = 8.7.3.19 /8.4.8beta I would like to change the background colours on the BLF vkey field based on the station status. I posted the following to the Snom support forums some days back and have had no

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
Right, but when you type any of those, there's only a 3 second inter-digit timeout because EVERYTHING is a match of the catch-all. There is no excessive delay, but instead a delay so short that I'm getting complaints. If I implement your suggestion and change the code in the channel driver,

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Eric Wieling
The catch alls do not catch 1+ or 3+ calls. Look carefully at it. Therefore there will not be a delay. -Original Message- From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Justin Killen Sent: Thursday, July 11, 2013 3:14 PM To:

[asterisk-users] Use of timing test

2013-07-11 Thread Matt Behrens
I'm interested in using the testing a non-DAHDI timing source to have some assurance I'm on a system that's not likely to give me grief over timing-related issues. I'm familiar with dahdi_test and the guideline of needing 99.975% accuracy for reliable conferencing and such. (Is that an

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
They won't catch, no (because of priority), but they do match, which is enough to trigger the 3 second timeout instead of the 8 second. So, if you pickup and dial 1, then you will only get 3 seconds (instead of 8) to type in the next digit before it considers it done. The issue I am

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Eric Wieling
My example is not _X. it is _X It is there to catch single digit misdials. The only line in my example with a . is the _[24-9]. Which will match neither 3xxx extensions nor any numbers staring with a 1 Hence, no timeouts. We can talk about this all day, but other PBX admins solve the

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Chad Wallace
On Thu, 11 Jul 2013 13:53:27 -0700 Justin Killen jkil...@allamericanasphalt.com wrote: They won't catch, no (because of priority), but they do match, which is enough to trigger the 3 second timeout instead of the 8 second. So, if you pickup and dial 1, then you will only get 3 seconds

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
I agree, we could talk around in circles for days. The only thing I'm trying point out is that I think the intent of splitting the timeouts into 2 is so that users get an adequate amount of time to input a number, but not a large delay once the input seems reasonable. This intent is broken

Re: [asterisk-users] analog phone digit delay

2013-07-11 Thread Justin Killen
The dahdi source already specifies an 8 second inter-digit timeout. The problem is that it's erroneously using the matched pattern timeout instead, because the error handling part of the dialplan isn't distinguishable from the 'meat' of the dialplan. If you don't have any ambiguity in your