Hi
Lately I've been having problem with the handsets on the polycom phones.
The agents are complaining that the humming/buzzing can be heard on random
days.
When the agents touch their computer the buzzing may increase louder or
reduced. Also when they grab the handset cable, the buzzing noise
Hello,
I'm afraid it has nothing to do with Asterisk, but bad ground loop on
your electrical installations. Solve this, and you get rid of the buzzing.
Le 28/04/2014 14:08, Shahid H a écrit :
Hi
Lately I've been having problem with the handsets on the polycom
phones. The agents are
To me sounds like an electrical interference. I assume you're not using
PoE. Try plugging the phone to someplace else and see if the noise
still appears.
Use wifi and battery powered cellphones with SIP clients to rule out
- pbx
- parts of the wired network
To confirm it's an electrical