Re: [asterisk-users] Catching hold in dialplan

2013-01-02 Thread Lenz Emilitri
Steve Murphy submitted a patch a while ago to track MOH on queues, you can find it at https://issues.asterisk.org/jira/browse/ASTERISK-20742 - it could be a good starting point to work on as it is quite short. Too bad it is still in limbo :-( l. 2012/12/19 Andrew White

Re: [asterisk-users] Catching hold in dialplan

2012-12-19 Thread Richard Mudgett
I’ve built a custom application for our call center and am having one problem. Unfortunately certain things happen whilst the agent has the customer on hold which I’d like to work around. But I can’t work out how to catch the actual hold event so I can do something about it. From the console

[asterisk-users] Catching hold in dialplan

2012-12-18 Thread Andrew White
Hey all, I've built a custom application for our call center and am having one problem. Unfortunately certain things happen whilst the agent has the customer on hold which I'd like to work around. But I can't work out how to catch the actual hold event so I can do something about it. From the