Re: [asterisk-users] Client - registers but unreachable

2012-01-01 Thread white hat
You could also set qualify to no for this extension, or increase the qualify timeout. Does the bb have a reliable signal, and consistent connectivity to the network? When you say the phone is on the same wifi network, do you mean that it's actually the same subnet? Or is the asterisk server on

Re: [asterisk-users] Client - registers but unreachable

2012-01-01 Thread white hat
From looking at the output above, I notice that there may be two subnets in use depending on what the subnet mask is. The output provided shows two possible networks: 172.31.253.0/24 and 172.31.254.0/24. Or is this all part of the same address space with a different mask? If it is all the same

Re: [asterisk-users] Client - registers but unreachable

2011-12-28 Thread Michelle Dupuis
Here is more of a SIP debug log: As you can see Asterisk retries four times but I assume the softphone is not responding? --- Really destroying SIP dialog '637b0e9777c88caa16a5a70b5a8984fe@172.31.253.4'mailto:'637b0e9777c88caa16a5a70b5a8984fe@172.31.253.4' Method: OPTIONS Reliably

Re: [asterisk-users] Client - registers but unreachable

2011-12-28 Thread Michelle Dupuis
The BB is using wifi, on the same subnet as the asterisk server so no need for NAT. There is no keep alive option on the softphone (very simplistic settings) Thanks -- _ -- Bandwidth and Colocation Provided by

[asterisk-users] Client - registers but unreachable

2011-12-28 Thread Michelle Dupuis
I have a softphone I'm trying on a blackberry, that registers on my Asterisk, can make outgoing calls, but can't receive calls. There is very little traffic with this phone (see debug below - as the phone registers), and sip show peers confirms it is unreachable. Any suggestions? Is this just

Re: [asterisk-users] Client - registers but unreachable

2011-12-28 Thread bakko
Hello, try to configure keep alive option on Softphone if there is. Regards -- _ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs:

Re: [asterisk-users] Client - registers but unreachable

2011-12-28 Thread Carlos Rojas
Hello, Your blackberry sip client, works in your wifi network? or by blackberry internet? do you set nat=yes if your phone, register by internet? What is your sip.conf? Regards On Wed, Dec 28, 2011 at 11:16 PM, Michelle Dupuis mdup...@ocg.ca wrote: I have a softphone I'm trying on a

Re: [asterisk-users] Client - registers but unreachable

2011-12-28 Thread Jeff LaCoursiere
On Wed, 2011-12-28 at 23:16 -0500, Michelle Dupuis wrote: I have a softphone I'm trying on a blackberry, that registers on my Asterisk, can make outgoing calls, but can't receive calls. There is very little traffic with this phone (see debug below - as the phone registers), and sip show