This has been on my ToDo list far too long.
I have a small call-center setup, with basic
time of day/day of week validation before putting
callers in the queues.
Just thought I'd post here that this is one of the reasons I developed
Calendaring for Asterisk. Basically, you can use
I have a small script that I use to control queue access, it's an AGI script
that lets you define on-off periods on a weekly basis plus holidays. I never
get around to publishing it, though I find it quite useful - if anybody is
interested, I'll clean it up and share it :-)
l.
2008/12/23 Dan
On Tuesday 23 December 2008 04:08:00 pm Daniel Hazelbaker wrote:
We chose to use a mySQL database to store the holiday information.
When a call is answered we query the database to see if there is a
holiday greeting recorded, if so we play the indicated greeting,
otherwise play the default
On Tue, 2008-12-23 at 10:11 -0800, Dan Austin wrote:
This has been on my ToDo list far too long.
I have a small call-center setup, with basic
time of day/day of week validation before putting
callers in the queues.
With the holidays upon us, I need to add check to
see if 'today' is a
I'm making extensive use of the MYSQL command.do you know if this
behavior is considered a bug or not?
This dialplan is illustrative of the particular problem of the MYSQL command
in that no cleanup is performed if the dialplan terminates abnormally. If a
device hangup occurs between
Next question: When you say extra resources will be consumed until a
restart is performed. Do you mean I have to restart asterisk to free
up said resources? Will a reload do it also?
This dialplan is illustrative of the particular problem of the MYSQL command
in that no cleanup is
Adam Moffett schrieb:
I'm making extensive use of the MYSQL command.do you know if this
behavior is considered a bug or not?
This dialplan is illustrative of the particular problem of the MYSQL command
in that no cleanup is performed if the dialplan terminates abnormally. If a
device
On Monday 29 December 2008 02:06:09 pm Adam Moffett wrote:
This dialplan is illustrative of the particular problem of the MYSQL
command in that no cleanup is performed if the dialplan terminates
abnormally. If a device hangup occurs between the Connect and
Disconnect, or worse, between
This has been on my ToDo list far too long.
I have a small call-center setup, with basic
time of day/day of week validation before putting
callers in the queues.
With the holidays upon us, I need to add check to
see if 'today' is a holiday so I do not put callers
in unmanned queues. Due to how
On Tuesday 23 December 2008 12:11:41 Dan Austin wrote:
This has been on my ToDo list far too long.
I have a small call-center setup, with basic
time of day/day of week validation before putting
callers in the queues.
With the holidays upon us, I need to add check to
see if 'today' is a
Not the most elegant but since I have a generic context for my IVRs I
simple check the date there.
exten = s,n,GotoIfTime(*|*|1|jan?closed-holiday|1)
exten = s,n,GotoIfTime(*|*|10|apr?closed-holiday|1)
exten = s,n,GotoIfTime(*|*|25|may?closed-holiday|1)
exten =
We chose to use a mySQL database to store the holiday information.
When a call is answered we query the database to see if there is a
holiday greeting recorded, if so we play the indicated greeting,
otherwise play the default menu greeting. (We do our dialplans in AEL)
context
Tilghman wrote:
Astdb is a nice idea. Something along the lines of:
GotoIf(0${DB(holiday/${STRFTIME(,,%Y-%m-%d)})}?holiday,s,1)
would work. Holidays are evaluated as 01, which is true.
Anything not in the database would be evaluated as 0, which
is false. This will work both for holidays
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