Re: [asterisk-users] Is Asternic.net out of business (Flash Operator, Call Center Stats)?

2013-06-18 Thread Zohair Raza
My experience was good, Nicolas was very helpful and quick Regards, Zohair Raza On Tue, Jun 18, 2013 at 4:26 AM, Carlos Alvarez car...@televolve.comwrote: No vacation notice, nothing, other than the system auto-replying saying that the ticket will be closed because we didn't have any action

[asterisk-users] Is Asternic.net out of business (Flash Operator, Call Center Stats)?

2013-06-17 Thread Carlos Alvarez
We have licensed both products and sent a support request on 6/11, with zero reply or any activity on it at all so far. No replies to subsequent ticket updates or e-mails. -- Carlos Alvarez TelEvolve 602-889-3003 -- _ --

Re: [asterisk-users] Is Asternic.net out of business (Flash Operator, Call Center Stats)?

2013-06-17 Thread Gregory Malsack
No. Although Nicolas may have gone on holiday. I just purchased 2 licenses for fop2 a month or so ago. Carlos Alvarez car...@televolve.com wrote: We have licensed both products and sent a support request on 6/11, with zero reply or any activity on it at all so far. No replies to subsequent

Re: [asterisk-users] Is Asternic.net out of business (Flash Operator, Call Center Stats)?

2013-06-17 Thread David Wessell
I have never known them to not reply quickly. Email me offlist and I will give you non generic email addresses. -- ringfree.biz supp...@ringfree.biz 828-575-0030 On Jun 17, 2013, at 8:14 PM, Carlos Alvarez car...@televolve.com wrote: We have licensed both products and sent a support request

Re: [asterisk-users] Is Asternic.net out of business (Flash Operator, Call Center Stats)?

2013-06-17 Thread Carlos Alvarez
No vacation notice, nothing, other than the system auto-replying saying that the ticket will be closed because we didn't have any action on it. Rather distressing for our customers. On Mon, Jun 17, 2013 at 5:22 PM, Gregory Malsack gmals...@coastalacq.comwrote: No. Although Nicolas may have