hello,
is it possible to play queue periodic-announce without stopping agents
ringing? actual situation is sequential - ring agents, play announce
(for 15 sec), ring agents , ... (i need to connect agent with caller
asap when agent is free)
is it possible with ARI?
--
On Mon, Jun 15, 2015 at 9:22 AM, Marek Cervenka cerv...@fpf.slu.cz wrote:
hello,
is it possible to play queue periodic-announce without stopping agents
ringing? actual situation is sequential - ring agents, play announce (for 15
sec), ring agents , ... (i need to connect agent with caller