Isamar, There are several ways to handle your request. I would have to ask though the intention. If the intention is to temporarily disable the mailboxes allowing the user(s) time to listen and delete messages before an upgrade or to clean out their mailboxes before leaving the organization. I can see in a solution such as a college or university that the mailboxes would need to be cleaned out prior to deleting and recreating using the same DN.
If this is the case, you could use BAT to disable voicemail settings on the phones, thereby not forwarding to Unity. Using an access number for dial-in, users could still access their voicemail accounts and listen to messages, but no new messages would be taken as the phones would not CFNA/CFB to Unity. This also allows MWI to function to show that all messages have been heard, and then MWI would turn off, and not turn on again. If the intent is to delete all the disabled accounts, then Unitytools would provide the easiest solution, but keep in mind if you delete the Unity account, you would also need to modify the phone settings to disable the CFNA/CFB options so that users don't hear the default greeting. Respectfully, Kevin L. Clark Data Services Engineer Government Solutions Black Box Network Services Office: 434-946-1552 | DSN: 312-237-1552 kevin.cl...@blackbox.com<mailto:kevin.cl...@blackbox.com> |www.blackbox.com [cid:image001.jpg@01CF3A03.D63BF440] ________________________________ This email and any files transmitted with it are confidential and are intended for the sole use of the individual to whom they are addressed. Black Box Corporation reserves the right to scan all e-mail traffic for restricted content and to monitor all e-mail in general. If you are not the intended recipient or you have received this email in error, any use, dissemination or forwarding of this email is strictly prohibited. If you have received this email in error, please notify the sender by replying to this email.
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