-Original Message-
From: centos-boun...@centos.org [mailto:centos-boun...@centos.org] On
Behalf
Of Bill Campbell
Sent: Tuesday, June 23, 2009 5:23 PM
To: 'CentOS mailing list'
Subject: Re: [CentOS] link to commercial support page isn't really
helpful
With risk of splitting hairs, I'd
-Original Message-
From: centos-boun...@centos.org [mailto:centos-boun...@centos.org] On
Behalf
Of Les Mikesell
Sent: Monday, June 22, 2009 3:01 PM
To: CentOS mailing list
Subject: Re: [CentOS] link to commercial support page isn't really
helpful
And there is always the issue that if Red
-Original Message-
From: centos-boun...@centos.org [mailto:centos-boun...@centos.org] On Behalf
Of Michael Semcheski
Sent: Monday, June 22, 2009 10:57 PM
To: CentOS mailing list
Subject: Re: [CentOS] link to commercial support page isn't really helpful
On Mon, Jun 22, 2009 at 4:15 AM
On Tue, Jun 23, 2009, Sorin Srbu wrote:
-Original Message-
From: centos-boun...@centos.org [mailto:centos-boun...@centos.org] On Behalf
Of Michael Semcheski
...
Volunteer support is available via IRC (channel #centos), Centos mailing
lists and the Centos forums.
I agree almost completely with your points...
On Sun, Jun 21, 2009 at 10:44 PM, Bill Campbellcen...@celestial.com wrote:
I would guess that listing commercial providers on the CentOS site could
expose them to legal liabilities given the litigious nature of the U.S. so
don't know if this is a
Commercial support is currently unavailable, although this is being
investigated by the community. The difficulty is that CentOS is a
volunteer run effort.
Don't overreact Spiro. I really like your blurb, but the difficulty
sentence
has a negative ring. Please rephrase that single line
-Original Message-
From: centos-boun...@centos.org [mailto:centos-boun...@centos.org] On
Behalf
Of Geoff Galitz
Sent: Monday, June 22, 2009 10:16 AM
To: 'CentOS mailing list'
Subject: Re: [CentOS] link to commercial support page isn't really
helpful
FWIW, I think we should lighten up
On Mon, 22 Jun 2009, Bent Terp wrote:
On Mon, Jun 22, 2009 at 1:27 AM, Robert P. J. Day rpj...@crashcourse.ca
wrote:
talk to someone with a marketing background. seriously. all you
need to do is admit that there's no support, but word it carefully so
that it doesn't
On Mon, 22 Jun 2009, Sorin Srbu wrote:
Commercial support is currently unavailable, although this is being
investigated by the community. The difficulty is that CentOS is a
volunteer run effort.
Don't overreact Spiro. I really like your blurb, but the difficulty
sentence has a negative
Bent Terp wrote:
snip
From my personal experience, we've received better support from CentOS
than from RedHat!
What you don't get is a phone-droid that's being paid minimum wages to
listen to phone abuse.
I'm with you on that one. My first stab at Linux was in '99 when I
bought an
on 6-21-2009 5:28 AM Robert P. J. Day spake the following:
On Sun, 21 Jun 2009, Karanbir Singh wrote:
On 21/06/09 12:09, Robert P. J. Day wrote:
This Section or Page is coming soon.
that is *not* going to give this client any warm fuzzies. from a
promotion perspective, either that
On Mon, 22 Jun 2009, Scott Silva wrote:
If they want commercial support, what is wrong with RedHat? That is
what they do. CentOS is a community supported enterprise distro.
Most organizations that want support usually look for an established
business entity.
Besides, paid contracts at the
Robert P. J. Day wrote:
On Mon, 22 Jun 2009, Scott Silva wrote:
If they want commercial support, what is wrong with RedHat? That is
what they do. CentOS is a community supported enterprise distro.
Most organizations that want support usually look for an established
business entity.
At Mon, 22 Jun 2009 15:14:20 -0400 (EDT) CentOS mailing list
centos@centos.org wrote:
On Mon, 22 Jun 2009, Scott Silva wrote:
If they want commercial support, what is wrong with RedHat? That is
what they do. CentOS is a community supported enterprise distro.
Most organizations that
I think the response from Geoff below is excellent. Its honest, to
the point, and understandable.
On Mon, Jun 22, 2009 at 4:15 AM, Geoff Galitzge...@galitz.org wrote:
I (amicably) object to the currently unavailable phrase. As has been
mentioned support is available. I would suggest the
i may be in the position of recommending that a sizable client take
a look at centos as a supported platform in the near future, but if
one goes to the Support - Commercial Support page, it reads:
This Section or Page is coming soon.
that is *not* going to give this client any warm
On 21/06/09 12:09, Robert P. J. Day wrote:
This Section or Page is coming soon.
that is *not* going to give this client any warm fuzzies. from a
promotion perspective, either that page should get some actual
content, or the link should be dropped entirely. or something.
That page does
On Sun, 21 Jun 2009, Karanbir Singh wrote:
On 21/06/09 12:09, Robert P. J. Day wrote:
This Section or Page is coming soon.
that is *not* going to give this client any warm fuzzies. from a
promotion perspective, either that page should get some actual
content, or the link should
On Sun, 21 Jun 2009, Karanbir Singh wrote:
On 21/06/09 13:28, Robert P. J. Day wrote:
That page does indeed reflect the current state of play - there is
*no* centos approved or recommended commercial support entity - but
it *is* something that is being worked on.
i realize that page
i'm not the right person for that as i am utterly clueless about
what possibilities you're exploring at the moment. that has to be
done by someone at centos who's involved in it.
More to the point, what is in the works? I certainly provide Centos support
to my customers who have Centos.
i'm not the right person for that
This is strange. You asked for something to be changed.
The people in charge asked you for a suggestion and now
you are putting it back on them. If I were in charge
of this, I would say that you are not very serious
and ignore your request.
Neil
On Sun, 21 Jun 2009, Neil Aggarwal wrote:
i'm not the right person for that
This is strange. You asked for something to be changed. The people
in charge asked you for a suggestion and now you are putting it back
on them. If I were in charge of this, I would say that you are not
very
On Sun, 2009-06-21 at 10:31 -0400, Robert P. J. Day wrote:
On Sun, 21 Jun 2009, Neil Aggarwal wrote:
i'm not the right person for that
This is strange. You asked for something to be changed. The people
in charge asked you for a suggestion and now you are putting it back
on them.
Neil Aggarwal wrote:
i'm not the right person for that
This is strange. You asked for something to be changed.
The people in charge asked you for a suggestion and now
you are putting it back on them. If I were in charge
of this, I would say that you are not very serious
and ignore
On Sun, Jun 21, 2009 at 8:09 AM, Karanbir Singhmail-li...@karan.org wrote:
On 21/06/09 12:09, Robert P. J. Day wrote:
This Section or Page is coming soon.
that is *not* going to give this client any warm fuzzies. from a
promotion perspective, either that page should get some actual
On 06/21/2009 03:31 PM, Robert P. J. Day wrote:
i *cannot* suggest what content should go on that commercial support
page since i have *no idea* what avenues the centos developers are
currently exploring.
Well, thats an easy one to answer.
One of the major reasons I spend days and nights
On Sun, Jun 21, 2009 at 9:31 AM, Robert P. J. Day rpj...@crashcourse.cawrote:
snip
I wouould say that you are not
very serious and ignore your request.
wow, neil ... misunderstand much? i didn't ask for something to be
changed so much as i *suggested* a change that might have benefit for
Robert P. J. Day wrote:
On Sun, 21 Jun 2009, Karanbir Singh wrote:
On 21/06/09 13:28, Robert P. J. Day wrote:
That page does indeed reflect the current state of play - there is
*no* centos approved or recommended commercial support entity - but
it *is* something that is being
, June 21, 2009 4:10 PM
To: centos@centos.org
Subject: Re: [CentOS] link to commercial support page isn't really helpful
Karanbir,
what about putting up something along the lines of:
Commercial support is currently unavailable, although this is being
investigated by the community. The difficulty
On Mon, 22 Jun 2009, Spiro Harvey wrote:
Karanbir,
what about putting up something along the lines of:
Commercial support is currently unavailable, although this is being
investigated by the community. The difficulty is that CentOS is a
volunteer run effort.
from a promotional
On Sun, 21 Jun 2009, William Warren wrote:
if you are going to be the consultant and you are recommending
Centos then you are definitely a good person to make a suggestion as
to what should go in there. Take a whack at it.
again, no, i'm *not* the right person. i'm not a centos developer
On 06/22/2009 12:32 AM, Robert P. J. Day wrote:
again, no, i'm *not* the right person. i'm not a centos developer
and, therefore, i have no idea what options the developers might be
looking at in terms of support channels.
lets assume for a minute, that there is no real 'endorsement' or
from a promotional standpoint, i would avoid getting into that
centos is a volunteer effort, and i would *seriously* avoid using the
word difficulty. all i was suggesting earlier is that there are a
What? You'd prefer we lie to people?
If we don't tell people that it's a community run
On Mon, 22 Jun 2009, Karanbir Singh wrote:
On 06/22/2009 12:32 AM, Robert P. J. Day wrote:
again, no, i'm *not* the right person. i'm not a centos
developer and, therefore, i have no idea what options the
developers might be looking at in terms of support channels.
lets assume for a
On Mon, 22 Jun 2009, Spiro Harvey wrote:
from a promotional standpoint, i would avoid getting into that
centos is a volunteer effort, and i would *seriously* avoid using
the word difficulty. all i was suggesting earlier is that there
are a
What? You'd prefer we lie to people?
ok,
Robert P. J. Day rpj...@crashcourse.ca wrote:
i can say that *i* could try to handle it, but a suitably large
company won't find that acceptable. they'll probably want something
more substantial in the way of support.
A suitably large company can afford RHEL. CentOS and RHEL are the same,
Robert P. J. Day wrote:
On Mon, 22 Jun 2009, Karanbir Singh wrote:
On 06/22/2009 12:32 AM, Robert P. J. Day wrote:
again, no, i'm *not* the right person. i'm not a centos
developer and, therefore, i have no idea what options the
developers might be looking at in terms of support
At Mon, 22 Jun 2009 00:39:05 +0100 CentOS mailing list centos@centos.org
wrote:
On 06/22/2009 12:32 AM, Robert P. J. Day wrote:
again, no, i'm *not* the right person. i'm not a centos developer
and, therefore, i have no idea what options the developers might be
looking at in terms
On Sun, 21 Jun 2009 19:49:45 -0400 (EDT)
Robert P. J. Day wrote:
the second (separate) issue is: where does one get centos support?
Way back when, I remember reading something that said words to the effect of
If you can carry your own water, Linux is free.
The reverse is also true.
and i
On Sun, 21 Jun 2009, Robert P. J. Day wrote:
from a promotional standpoint, i would avoid getting into that
centos is a volunteer effort, and i would *seriously* avoid using the
word difficulty. all i was suggesting earlier is that there are a
number of ways to admit that centos has no
Robert P. J. Day wrote:
On Mon, 22 Jun 2009, Spiro Harvey wrote:
from a promotional standpoint, i would avoid getting into that
centos is a volunteer effort, and i would *seriously* avoid using
the word difficulty. all i was suggesting earlier is that there
are a
What? You'd
Karanbir:
Therefore, for me - the 'official' support process must also do
everything to encourage these small players and bring them up into a
stream where they find a sustainable business model around CentOS
Along these lines, I would like the support area to have a
consultants
Neil Aggarwal n...@jammconsulting.com wrote:
Along these lines, I would like the support area to have a
consultants directory. That will give consulting companies
(Like mine) a place to list themselves as providing CentOS
support.
This can be a very fine line to walk.
A list of
At Mon, 22 Jun 2009 14:46:13 +1200 CentOS mailing list centos@centos.org
wrote:
Neil Aggarwal n...@jammconsulting.com wrote:
Along these lines, I would like the support area to have a
consultants directory. That will give consulting companies
(Like mine) a place to list themselves
On Mon, Jun 22, 2009 at 1:27 AM, Robert P. J. Day rpj...@crashcourse.cawrote:
talk to someone with a marketing background. seriously. all you
need to do is admit that there's no support, but word it carefully so
that it doesn't seem like a big deal. just give people the warm
fuzzies.
On Mon, Jun 22, 2009 at 1:32 AM, Robert P. J. Day rpj...@crashcourse.cawrote:
again, no, i'm *not* the right person. i'm not a centos developer
and, therefore, i have no idea what options the developers might be
looking at in terms of support channels.
You ARE the right person, as you want
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