To: CODE4LIB@listserv.nd.edu
Subject: Re: [CODE4LIB] Hrlpdesk Software
I tried out a dozen or so about a year ago when we had a discussion about it
and osTicket was my favorite of those I tested. I was ultimately out voted in
favor of a closed source product but that's how it goes..
On Monday, June
Message-
From: Code for Libraries [mailto:CODE4LIB@listserv.nd.edu] On Behalf Of
Rogan Hamby
Sent: Monday, June 08, 2015 4:42 PM
To: CODE4LIB@listserv.nd.edu
Subject: Re: [CODE4LIB] Hrlpdesk Software
I tried out a dozen or so about a year ago when we had a discussion about
We are preparing to switch from a commercial package (Numara Footprints) to
osTicket. We looked at a number of commercial and open source products, and we
narrowed it down to two open source products that we liked, osTicket and RT
(RequestTracker). We installed both of those to test them out
I tried out a dozen or so about a year ago when we had a discussion about
it and osTicket was my favorite of those I tested. I was ultimately out
voted in favor of a closed source product but that's how it goes..
On Monday, June 8, 2015, McCanna, Terran tmcca...@georgialibraries.org
wrote:
