Re: [CODE4LIB] Hrlpdesk Software

2015-07-01 Thread Dean W. Armstrong
To: CODE4LIB@listserv.nd.edu Subject: Re: [CODE4LIB] Hrlpdesk Software I tried out a dozen or so about a year ago when we had a discussion about it and osTicket was my favorite of those I tested. I was ultimately out voted in favor of a closed source product but that's how it goes.. On Monday, June

Re: [CODE4LIB] Hrlpdesk Software

2015-07-01 Thread Heather Braum (NEKLS)
Message- From: Code for Libraries [mailto:CODE4LIB@listserv.nd.edu] On Behalf Of Rogan Hamby Sent: Monday, June 08, 2015 4:42 PM To: CODE4LIB@listserv.nd.edu Subject: Re: [CODE4LIB] Hrlpdesk Software I tried out a dozen or so about a year ago when we had a discussion about

Re: [CODE4LIB] Hrlpdesk Software

2015-06-08 Thread McCanna, Terran
] Hrlpdesk Software Hi Do any of you use a helpdesk ticket system? What do you use? How do you get on with it etc? I am particularly interested in open source software. Thanks Stuart Stuart Forrest PhD, LITA Member

Re: [CODE4LIB] Hrlpdesk Software

2015-06-08 Thread Rogan Hamby
, 2015 5:28:59 PM Subject: [CODE4LIB] Hrlpdesk Software Hi Do any of you use a helpdesk ticket system? What do you use? How do you get on with it etc? I am particularly interested in open source software. Thanks Stuart