Re: Order related inquiries

2007-07-25 Thread William Lai
On Jul 25, 2007, at 12:16 PM, Myk Melez wrote: rukhsana ansari wrote: Hi, I'd like to order another phone online but am unable to do so for the past several days. After I click on submit in step1, I don't get to step 2, just a blank page. Has anyone else encountered this problem? Any

Re: Order related inquiries

2007-07-25 Thread rukhsana ansari
Thanks. This worked for me. I was using the state abbreviation along with the postal code. -Rukhsana William Lai wrote: On Jul 25, 2007, at 12:16 PM, Myk Melez wrote: rukhsana ansari wrote: Hi, I'd like to order another phone online but am unable to do so for the past several days.

Order related inquiries

2007-07-24 Thread William Lai
Dear Community, We`re getting a lot of customer inquiries with regards to order / payment processing. If you already received a 'Your credit card has been charged' notification from RT than I guess this doesn`t concern you, your phones will be shipped promptly. Here are some notes for

Re: Order related inquiries

2007-07-24 Thread Peter A Trotter
Thanks for the update. I'll keep playing in software for a little while longer ;) -Pete p.s. sorry about pm. brain not working... On 24/07/07, William Lai [EMAIL PROTECTED] wrote: Dear Community, We`re getting a lot of customer inquiries with regards to order / payment processing. If you

Re: Order related inquiries

2007-07-24 Thread Andy Powell
On Tuesday 24 July 2007 09:10, William Lai wrote: Dear Community, We`re getting a lot of customer inquiries with regards to order / payment processing. If you already received a 'Your credit card has been charged' notification from RT than I guess this doesn`t concern you, your phones will

Re: Order related inquiries

2007-07-24 Thread William Lai
, 2007 1:10 AM To: community@lists.openmoko.org Subject: Order related inquiries Dear Community, We`re getting a lot of customer inquiries with regards to order / payment processing. If you already received a 'Your credit card has been charged' notification from RT than I guess this doesn`t concern

Re: Order related inquiries

2007-07-24 Thread Justyn Butler
I had to make a change to my order after the ARE_YOU_SURE emails were sent out so I canceled it and made a new one. At that point the order process had a checkbox saying I have been warned! I didn't get an ARE_YOU_SURE email for the new order - I assume the checkbox was in place of this, and

Re: Order related inquiries

2007-07-24 Thread Dr. H. Nikolaus Schaller
Dear OpenMoko Orders Team, I originally did have Order #1883 and answered YES_I_DO for a black/ silver. Then I decided to change the delivery address and got the information that I should cancel the order and place a new one because your systems can't handle that directly. This gave me

Re: Order related inquiries

2007-07-24 Thread William Lai
I didn't get an ARE_YOU_SURE email for the new order - I assume the checkbox was in place of this, and orders like mine will still be processed. Could I get some confirmation of this please? Yes, this is correct. ARE_YOU_SURE emails are for pre-checkbox orders. -Will On Jul 24, 2007, at

Re: Order related inquiries

2007-07-24 Thread Dr. H. Nikolaus Schaller
Oops - wasn't thought to be a public response. That is another reason why I would perfer a Web based forum because you can delete or modify messages there. Am 24.07.2007 um 12:00 schrieb Dr. H. Nikolaus Schaller: Dear OpenMoko Orders Team, I originally did have Order #1883 and answered

Re: Order related inquiries

2007-07-24 Thread kero
I hate to sound angry and impatient but what I'd like to know is why you aren't processing orders based on RT numbers. I kind of busted my ass to make sure I had one of the first orders in and I got order number 1843. We are processing orders based on RT numbers. With that

Re: Order related inquiries

2007-07-24 Thread William Lai
On Jul 24, 2007, at 4:36 PM, Andy Powell wrote: On Tuesday 24 July 2007 09:10, William Lai wrote: Dear Community, We`re getting a lot of customer inquiries with regards to order / payment processing. If you already received a 'Your credit card has been charged' notification from RT than I

Re: Order related inquiries

2007-07-24 Thread William Lai
On Jul 24, 2007, at 6:00 PM, Dr. H. Nikolaus Schaller wrote: This gave me RT #3783 and there was no second YES_I_DO e-mail. Does this mean I have now to wait two more weeks or so because I just changed the destination of shipment? Unfortunately yes, that`s correct. If it gets more delay,

Re: Order related inquiries

2007-07-24 Thread rukhsana ansari
Hi, I'd like to order another phone online but am unable to do so for the past several days. After I click on submit in step1, I don't get to step 2, just a blank page. Has anyone else encountered this problem? Any advice on how to proceed? Thanks, Rukhsana William Lai wrote: On Jul 24,

Re: Order related inquiries

2007-07-24 Thread Myk Melez
rukhsana ansari wrote: Hi, I'd like to order another phone online but am unable to do so for the past several days. After I click on submit in step1, I don't get to step 2, just a blank page. Has anyone else encountered this problem? Any advice on how to proceed? That sounds like the problem